very clean and welcoming. loved the pool and bar

(rebekah) there were no facilities such as gym, bar etc open due to the corona virus

huge variety of everything needed for breakfast.

very good breakfast.

the gym ,pool excellent facility's

leisure centre was really good nice pool and gym

was no spa available, the pool was closed down however this was not stated anywhere when booking

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

leisure centre was really good nice pool and gym

very clean. excellent value. free pool is great

the room service

room service good

clean, free parking, swimming pool and gym on site, nice staff, some free wifi, nice garden area

very friendly staff,lovely breakfast,plenty of parking,perfect as a base for the grand national

wifi is free in public areas such as lobby, var area but chargeable for within your room.

cheap, free

fine for one night just to sleep, good price and free wifi was handy with the

outside room , friendly staff , very comfy bed , take away coffee and tea , big telly , good wifi and efficient reception

like staying there,good hotel for the price,staff very friendly and helpful, breakfast is good value

the bar wasn't very lively and there was no beer on tap, only bottles and cans.

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

the bar downstairs was quiet, cheap, and friendly

the bar downstairs is welcoming, the staff and locals are really friendly

breakfast was really nice and the staff were brilliant

ample parking

room service

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

the reception & bar area are beautiful, the staff friendly & helpful. the beds very comfortable.

excellent breakfast included in the stay price

the food was lovley and even excepted blue light nhs discount the staff were friendly , breakfast in with the hotel was worth every penny could of stayed

were all very friendly … mainly chris and his young bar man (didn’t get your name) breakfast was exceptional, room was lovely and bed very

breakfast was very good with plenty of options

this wasn't manned at the hours we were there - so we checked in and did all business through the bar staff

we arrived, we noticed an open bag of crisps in the kitchen units, a box of bread sticks from the last person that started plus the kitchen bin was not

clean with loads of space in the family room - love that the kids had their own adjoining room with their own television

they have slow charging which is good for ev charging overnight

- staff so friendly, lovely touches like little activity sheets for the kids, super clean apartment style room

would have like a bigger bar area to relax in the evening bit otherwise perfect

the spa facilities and pool also top

tesla and other ev chargers on site ! very handy !

beds were very comfortable, rooms were very clean, spa was excellent

couid not get connected to wifi with an up-to-date ipad! no problem with android phone.

the use of the pool and gym were free and extra towels were provided for free when going down to the pool

hot food for breakfast had been under heat lamps for to long but when asked they made me fresh scambled

staff very friendly breakfast was fresh and cooked well very enjoyable and all you needed

was not told about wifi/given details on check in

the tv in my room was prety poor ro reception on a lot of channels wifi poor

food in the restaurant was really good and breakfast was brilliant and served with a

wifi in the guest rooms poor furnishing, uncomfortable bed

no toilet brush, wifi code scribbled on scrap paper left in a draw, no information sheet or booklet in rooms or

lovely giant old country hotel with big garden and huge car parking area

good breakfast, efficient and friendly staff. excellent manager. would visit again.

wifi could be better but i think that s because of the remote

the swimming pool was full of noisy kids having swimming lessons

everything. the darts in the bar was a highlight

the staff on reception brilliant the weekend staff in the breakfast room again fantastic

didn't like not being able to use the gym, i forgot to pack my gym gear

the swimming pool was clean

easy walk into square for bars and restaurants

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

lovely room. comfy bed. nice bar across the way. on site parking.

the phone went to check, retrieve it and called us back to let us know-thank you the staff in the bar were equally as good and the food, including breakfast, was delicious and not overly expensive

liked the decor in the restaurant and bar

we enjoyed a lovely meal and a few drinks in the bar

nice bar meal and good breakfast and such a good price

waffle maker was especially appreciated by the kids

that there is no room service anymore.

the room was adequately sized for a family room, free wifi is a bonus.

the girl who worked behind the bar was lovely and friendly

top pub we were all made to feel very welcome. bar staff spot on

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

the bar downstairs had a good selection of beers and wines

good beer choice and clean bar with entertainment on

couldn’t do a tab in the bar when you were having a meal

enough we could only check in at 9pm ish because we have kids

instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand so becareful

use the hotel bar staff where brilliant had full breakfast staff again were great

especially the spa tub

early check in and late checkout, the room and the food

plenty of parking including charging points

close to the golf course

a suggestion: a list of breakfast items in the room

the staff in the bar , and at breakfast were really a credit too the hotel x

varied between £1 to £3 (estimated) a staff member came out what i think was meant to be the kitchen who looked like a manger and i asked him if this was the only breakfast menu they did and i

iter brought pain au chocolate and he didnt seem to know the difference until checking in the kitchen) there evidently were no croissants

checked us in to a pirate themed room which wasn’t expected, it was a pleasant surprise the kids loved

room was massive. great for kids. dvd player in each thr kids beds.

disorganised information, communication between kitchen and front desk

to the bar staff

exceptional welcome from young man serving in bar on our arrival

50, we thought we would get last orders but the bar was closed

it has everything you need, the kitchen, has cooker, fridge, microwave, toaster,kettle

price of drinks in the bar especialy the whisky @ £4 a shot.

wifi didn t work

there were a number of kids diving into the pool and almost landed on us

wifi was a nightmare

location, great pool, sauna and gym, the food was great, room was clean and fantastic very helpful and friendly staff

the gym, spa was excellent, staff always helpful

staff were fantastically friendly and helpful, organising early check in and taxis

excellent bar and breakfast was good

bar was dog friendly too

unable to hear any noise from downstairs despite bar area being busy

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

really good location and excellent staff! fab stay and great room service

perfect location for kids

the location and the hotel being an old terminal building brought so much character, the kids loved the planes on the runway which we sat next to having drinks and breakfast

being able to use the pool

we only wish we had known about the swimming pool available next door but we ll use it next time as we'll definitely be back

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

pull out bed terrible, even for kids...springy and too thin

unconfortable sofa bed for kids

price and early check in and it accommodates pets

heating controls not immediately obvious so kids frozen in other room

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

dan the manager. the bar , the room layout and nice and warm.

was no breakfast available on the first day, and the bar and public rooms were not open

friendly reception and relaxed in the bar one evening, but can be closed mid-week

no bar open. no food. hardly any staff around

friendly hotel staff deffinatly stay again food rooms very comfy pool all very nice well done

value, only paid 75 with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top spec gym

the room was really good and the staff were very helpful

the pool and jacuzzi

was perfect as it was a 15 minute walk to the st helens stadium and free on site parking

room was spacious, comfy and clean. room service was fantastic too.

hotel in great position for local transport,so we do not have the hassle of city parking

the gym was amazing with lots of different machines and we loved going in the pool it was so relaxing

the location, room, breakfast and staff were excellent.

no kids eat free

bed really comfy, super shower and good wifi

good spacious car park, fast wifi

wifi wasn't working

well set up and again parking was great

bar looked great just a shame we didn't arrive early enough to sample dinner

wifi and tv in room

wifi was for use of everyone in pub, and weak signal didn t even carry to our room

good car parking facities

convenient location fair value free parking free wifi nice en suite

convenient access to liverpool, free parking, and very affordable rooms

large car park for our campervan

this was a cosy place to stay the bar was spacious and the food was lovely

friendly staff who were happy to assist with early check in when we arrived early

the breakfast was served in the bar and was made to order and very good

location sports bar ideal for hubby

nice drink in the bar before going out

the breakfast was lovely as well as the staff who served it

thing absolutely brilliant place and comfortable breakfast spot on staff very friendly and

early check in was a real bonus and meant our day in chester was a full one

the staff were really helpful and friendly. breakfast was good. free parking

great bar and restaurant and excellent breakfast

immaculately clean and tidy from the room, bar area, restaurant and staff

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

all bar areas are clean, and the room is comfortable

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

was explained happily and professionally, the room was clear and clean, the communal area has wifi

24hour gym, bar & food served til late

great location, and the gym was a bonus

only weak point was the wifi

really good choice at breakfast and loved the table

breakfast was cooked to order and we had a plentiful afternoon tea on arrival

comfortable and clean room and a delightful staff and morning breakfast.

afternoon tea and breakfast were delicious. the room was spotless.

everything about this place,staff and breakfast was absolutely fantastic.

staff offered early check in as room was ready

location was fantastic, staff was pleasant and breakfast was great.

staff helpful room very comfortable, breakfast good

early check in was a real bonus and close proximity to the city was great

of the lodge it was a little more out of town than what we were used to but enjoyed the walk the breakfast was enjoyable and hot room

spa and pool was perfect way to relax after a long day before

very friendly staff. swimming pool and steam room were lovely. excellent choice for breakfast

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the

the staff was very friendly, the hotel was lovely clean in fact excellent, we also got to use the gym, swimming and spa facilities, which was a added bonus

they have kids swimming lesson and kick you out of the pool

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

honestly surprised by the value for money 35 a night wow nice little bar too and carvery

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

we were able to park our car right beside our room

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

property was in superb order, the bar area was kept to a very high standard as was my accommodation

the early check in is a pain at the moment and early checkout (7am) is non existent

great staff, happy to accommodate an early check in. good value for money.

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

the location is perfect for travel to the city or in our case the open golf

we all will remember our visit to open golf in 2023 and our stay at the woodcote hotel, which made our journey complete

staff were incredibly helpful, we arrived extremely late and they opened the bar just for us

wifi is intermittent and weak.

friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...

we also qualified for a free drink from the bar as we didn't need our room service an one day

kids running up and down corridors late at night and woken early every morning by noisy

i can’t comment on the food as only a limited room service menu was on offer due to lockdown, but the available options via deliveroo were

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

d to collect laundry from

i had a bar snack in the evening and a good pint of guiness

the staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10

the pool was of a very high standard with added extras like a whirlpool and steam room

gym facilities pretty standard for a spa hotel and did the trick

this isn't a kid friendly property, it's perfect for couples without kids or with older children

wifi was a little slow

location great good parking friendly staff great room

hotel not too far from chester centre, and free on-site private parking, also wifi

location with private parking

clean , quiet, excellent food, safe parking, 15 minutes walk to chester

appreciated the early check in as we had a wedding

from gym early in the morning travelling up to the room

have toys for kids to play

the games area is superb too for chilling and playing games/pool and even have a strum on the guitars if you like

the ground floor reception and bar zones together with the large chill out spaces,feel just so comfortable and homely

nothing too much trouble sorted out adding breakfast and a late check out onto our booking no fuss no haste / easy done and friendly smiley service well done

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

our host last night was not the best, the people for breakfast were wonderful

no marmalade at breakfast

liked the nice bright room and style of the hotel. breakfast was good

for work, late check out was available

helpful staff, bar choice and breakfast food quality was excellent

room service breakfast wasn t available

wifi for laptops couldn't get working but we were out most of the time so it wasn't a major problem

food at bar was lovely too bar the toastie

evening meals were great; we opted for the bar snacks which were very nice and reasonably priced

used spa facilities & had a full body massage

spotlessly clean and comfortable, bath or really good shower, plenty of hot water, delicious breakfast and really friendly staff

great location, clean. nice bar area. great kids could use the pool

everything was great about this hotel pool gym room location food all very good

the beds were really comfy and the kids enjoyed ordering room service

breakfast was provided to us in our room and we were able to arrange a late check out

hotel bar and lounge was great, an open fire, pool table and selection of games made it very welcoming

nice spa bath

games room with pool and darts, liked the decor, comfy beds and jacuzzi bath in rooms

into the garden was lovely, the beds were very comfortable the room was clean and there was a spa bath which was a nice surprise the shower was wonderfully warm the room was big and had a large

the toilets in the bar were a bit dirty

rooms service location mini bar included breakfast in bed available aswel of room

room service via the onsite restaurant ended at 9

cocktails at the bar were amazingly made

choice of breakfast, rather than a boring buffet

the bar staff on duty were lovely and very helpful perfect

the staff at the bar were so nice, friendly and welcoming

early check in as room was ready. central location, ten minutes from station. intersting decor.

welcoming, rooms spotless, bar staff were amazing and the atmosphere in the pub was

central in chester,v clean and great bar downstairs

friendly staff very welcoming great location onsite bar and restaurant

and polite staff, very comfortable bed, fabulous facilities and great value for money breakfast

change their brand of sausages will be excellent mostly the chap at breakfast and the lady at the bar (i think the owner) were superb and obviously care that the business does well possibly not the

easy to get to lovely pub and hotel rooms spacious and clean, lovely breakfast and helpful staff

we had evening meal and breakfast both meals were lovely , staff very attentive and welcoming .

good car park, location on the edge of chester, peaceful, gym and spa looked good

everything good except wifi

breakfast had good options healthy as well and nice apple juice, having the bar with lovely food options when we arrived later was

the look of the hotel is stunning. set in immaculate gardens and plenty of parking.

great gym lovely pool room was huge

we stayed in one of the new rooms which was very pleasant and comfortable and we had an excellent breakfast from a varied menu

excellent bar service and breakfast.

breakfast buffet style and a la carte - all very tasty

bedside tables would have been handy and beer mats in bar but not end of the world

location, room and bar/restaurant excellent. the breakfast was of made of good quality produce.

very tasty with option to have room service

lack on info in room, room service, wifi etc

very comfortable, lovely room service and great breakfast.

free wifi throughout

lovely little bar area for relaxing in the evening

restaurant and bar had plenty to choose from

no noise from the bar downstairs

breakfast great bar staff great, location brilliant

the only fault was the drinks in the bar were very expensive.

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

excellent location and staff attentive. also free parking.

i really liked the mini kitchen too

were upgraded to the spa room when we arrived which is absolutely gorgeous

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

there’s even a small door for the kids to enter the room

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

also the room service was misleading as one leaflet said 24/7 availability and another said shuts at 9:30pm

good staff, clean, easy access, brilliant location, fantastic associated bar and

hotel had a great bar and restaurant

no parking or discount at multi storey and small gym

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

restaurant and separate breakfast area were very comfortable and beautifully decorated

breakfast lovely staff that couldn't do enough for you ud83dude01 we stayed in the four poster bed

excellent food served in bar area. excellant breakfast.

the bar staff , waitresses etc are brilliant

breakfast was great very friendly staff

is a traditional hotel with a bar and a comfortable sitting room

very relaxed hotel, bar with live football & pool table

early check in was helpful,

breakfast was very nice

after booking and requesting an early check in, i received an email stating no guarantee could be offered for such a privilege

bar restaurant was really welcoming and relaxed

also the room service, after 9pm or so there is only pizza available that costs about 17

the restaurant, breakfast, staff, free late check out

room service menu after 10 pm was all bread - pizza and sandwiches

city centre location.excellent breakfast.fast wifi very friendly staff

fab apartment huge! great facilities and perfect for kids. bonus having netflix

staff were very helpful and happy bar staff

cost of mini bar that is the only thing

the room was big, the bed comfortable

also didn t see a menus for room service and when staying in a suite you want to enjoy your room but there was no menus or we

top floor room had slanted ceiling so only ideal for short kids not adults

but when paying for a late check out, its usually for extra sleep time

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

secret green was amazing, staff was friendly with kids

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

asked for an early check in and accommodated

wifi which was simply inadequate

the room was spacious enough for a family of four and breakfast was excellent

ev charging

we were travelling with 3 kids aged 12 to 1

very central in chester. the bar has a great band on a saturday night.

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

i asked if there was a laundry nearby where we could wash our dirty laundry

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

fully equipped kitchen, spacious and modern

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

generous size rooms and fully furnished with everything you could need especially in the kitchen

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

staff friendly and helpful. rooms clean and comfortable. breakfast good and plenty of parking.

breakfast room off the bar area all bright,comfortable and clean

bar was open till 2am ( not that we stayed up that late)

location and easy to find staff was helpful and friendly very clean and well kept breakfast was a bonus would definitely stay

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

wifi seemed to have a restricted upload speeds

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

i can think of other than better wifi, for some reason it was really slow which made working difficult

had no complimentary tea or milk in room so had to pay for them with room service meals

the room was lovely & room service standard was excellent

disabled parking outside the entrance

and quality of food very good value, free parking onsite and facilities all as expected, free wifi was great with no issues with signal and plenty of room in the room to work as required

early check in , very accomadating, great staff, good atmosphere

handy for town, race course and golf courses

everything rooms, restourant, parking