was no breakfast available and no bar

lad on the desk was great, arrived a bit early and accomodated me and my friend with an early check in and upgraded me to a double room with

however they could :) we were early and they allowed us to check in an hour early and use the bar access without any

the bar offered a fairly decent choice of beverages, but the staff had no till to tally up the cost of

no breakfast available and neither was the bar open

downside was the shower and bath etc were just a little outdated, there was a few laundry bags outside our room from the begining to the end of our stay

only 15 minute drive from town with parking

breakfast was amazing, with a mix of buffet and hot food

welcoming staff, breakfast team remembering our and other guests names and preferences

breakfast selection was very extensive and even the room service choice was really good as well

when you have kids, having wifi can be a deal breaker so i was disappointed with this

location . very early check in - thanks natalie

kids loved it

beautiful surrounding, very friendly staff, great room service

very close playground for kids, our daughter loved it

toilet is not heated, wifi is weak in some rooms

no wifi.. room is too small.. there is no spoon at room..

parking but it was probably due to our late arrival but being disabled i needed to park as close as

wifi did disappear fully for one day but to be fair, there was someone there trying to fix it-

parking as just few spaces to park and if they taken then park it on the street

breakfast was very very nice

to the railway station supermarket nearby , had parking and the hotel had a lovely lounge and bar area will definitely use this

we felt very comfortable not just in our room but in the bar and tv room

owner - 10/10 staff - 10/10 rooms - 10/10 bar - 10/10 breakfast - 10/10

close to everything very well run very friendly helpful staff and a smashing breakfast

breakfast wasn't till 8.00 which was too late for us.

easy to find, great parking. very clean and welcoming. staff are friendly and helpful.

wifi was so bad that it keeps disconnecting every now and then

accommodated my wife and kids so well to make their stay so much better

room service until after a four day stay

welcoming owner who went out of her way to help us with an early check in due to attending a concert and not getting back till after midnight

central location, nice and quiet. lots to do for kids

weren't aware that there was no kitchen functioning at the hotel when we booked

our room was overlooking the front, big double room with small kitchen area and shower room

in the middle of renewewind kitchen

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

also the owners of the bar downstairs were very accommodating when we arrived early made us a cup of tea after our long

balcony area was amazing and abdul was so friendly making sure the room was ready for our early check in

the owner text me about early check in and stuff like that really nice man who makes you feel at home in the place room was

prefect location for a steady walk to the stadium, great communication from the owner paul, early check in offered and processed for £20 fee, the room was spacious, exceptionally clean and

before arrival then welcomed us when we arrived the room was absolutely amazing then there's the bar downstairs the staff were great up for a laugh would go as far to say it was the best place

was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing

small kitchen with no sink

photos on here suggest there is a kitchen area - there is not

room did not have kitchen as per advertised

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit

com and through the welcome pack left on the kitchen counter

the new everton stadium next door is a golden opportunity for this hotel to get the bar and accommodation up to standard for this business to prosper

is to the hill dickinson stadium (everton fc’s new ground) and how lovely the staff were at the bar down

the bar only opens on match days, but it was clean and the toilets were immaculate

squeaking floorboards and bar downstairs was quite loud

page shows a bar and it is advertised as a hotel and bar, there is no bar to my knowledge

in our room (though,must point out at one point we did ask the young lady who was running the bar if they had coffee & she kindly offered to make us a cup but she looked abit run off her feet

cracking bar downstairs

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return

room was big enough for our short stay and had a really cool bar downstairs which was really convenient for a few drinks before heading off into the city

only sugary kids cereals, barely any fruit, old croissants

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

would highly recommend especially if you have small kids as so close to stadium

was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to stay longer

the sofa bed was a bit too small for two big kids.

stay, convenient and very helpful and informative mr michael, clean room, kitchen have all you need for breakfast

and paid for early check in , house still not cleaned , sofa bed broke , bathroom door wouldn’t close , shower

the kitchen was also stocked with free basic breakfast

kitchen had fresh milk which was a bonus for the coffee

out door accessibility to kitchen

free on site parking and really friendly hosts

water in the rooms, wifi was weak, impossible to get a taxi reservation for pick up from this location, i nearly missed

there is also parking on site which is a great bonus, not a huge carpark but you can get 5/6 cars in there and

car parking available, they let me park in the morning until i could check in at 2pm

we travelled with our 3 kids and being liverpool fans they loved looking at all the photos

about it was just perfect, the staff were amazing so friendly with us all especially my kids i would definitely recommend staying here

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

were amazing so helpful we were tired from travelling all night they accommodated us with an early check

the hotel itself is amazing, bar area, rooms, everything gorgeous and modern and spotlessly clean

locator and cosy bar and restaurant

the staff on the bar are so friendly, their hospitality is the best we’ve ever had

staff are great and attentive. great support on early check in. location is close to anfield

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

easy check in comfortable beds late check out bar downstairs

(a quick word at the bar and we were sorted out in a very polite and efficient

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

welcome, clean property… access to bar easy and great food and drink selection

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

as spacious abndwe requested an early check in which was ready when we arrived

great hotel great breakfast

no food served after 9.30! only room service

room service was very quick and pleasant

customer service and late check out were all fabulous.

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

12am kids screaming and running up and down corridors staff on top floor were rude

maybe a kids menu would be a welcome addition

in a town house suite as a 40th treat without the kids

great gym

everything was excellent, room, view, service, free bar in a room, breakfast, gym and location

decor cocktails room service location staff

gym facility was great, especially for a hotel gym

gym is great facilities but the gym room is a bit bland! not massively important though!

the staff and the ambience and great location. gym was good but a bit small.

delicious breakfast delivered to the room in the morning too

area facilities in bedroom free wifi

the breakfast was lovely

nice breakfast

breakfast was exceptional, as was the room service

we had breakfast as part of our stay and the selection of cereals and other options were again to a high

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

location good. great to be able to store luggage. early check in much appreciated.

a good variety of food for breakfast

a brilliant stay, staff very friendly, bar was good priced, the bed was comfy and the breakfast was lovely and fresh

staff were rude asked for early check in was willing to pay told

we arrived at 08:30 and got an early check in which was great as we were tired from travelling

issues with the train being cancelled the hotel staff let us have late check out very last minute as we were stuck in liverpool for 6 hours

late check out was a bonus

with the kids bed up there wasn’t that much space but it was sufficient

great wifi according to the kids and we were nicely located for the albert dock and the city centre

paid for a late check out and was disturbed twice within the hour i had paid for to say i needed to get out

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

the gym

the room was very spacious and had all of the extra, such as hairdryer, iron, ironing board and plenty of toiletries

it s a pity the swimming pool isn t bigger

spa was my highlight the woman were on hand to help and the facilities blew my mind room cosy gym 24 hour so loved the workout food exceptional stayed here a few times love it

the staff entering the laundry cupboard in the early hours

interesting building, felt grown up, no kids. received good discount in qpark carpark.

weren t told about the gym etc until we were checking out and heard the receptionist telling a couple who were checking in

location was great, no issues with the kids playing the table games and being noisy.

gym was more than enough, compact but everything you needed

the staff were so pleasant and even gave the kids colouring packs whilst we were waiting to check in to our

room was gorgeous with jacuzzi tub and at great price, my kids wanted to be in the hotel all day

maybe a little more choice at breakfast

the staff where helpful and friendly, particularly the breakfast staff, couldn't do enough for my kids to keep them happy and

fab staff, great breakfast

unfortunately the pool is for over 18 only which was a bit dissapointing.

the jacuzzi bath in our room but would be nice to see some leisure facilities like a swimming pool

room was great for 5 of us and kids loved the jacuzzi bath as well

room decor was great, lovely spa bath and the bluetooth speaker was just perfect for me

the hot water wasn't hot but nothing major that kids loved it regardless

the bed was especially comfortable and the free wifi and reduced parking was a bonus

breakfast cooked to order excellent

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of

great location. fabulous staff ; wonderful bar !

good choice for breakfast. helpful and informative staff.

free parking was a bonus

clean warm and friendly staff. plenty of local parking and well placed bus routes to the city.

to door and was situated in what looked & felt like a lovely neighborhood with plenty of street parking & shops, cafes and bars nearby

parking

did arrive by taxi tho)

was clean staff was very welcoming and gave me late check out because it was my

late check out was poor only got till 1 and was charged 15 pound, was waiting all day to get my

local car park with a discount ncp late check out available for a small price

super easy to add a late check out option too, and as someone who likes solitude, i really appreciated how quiet the

didnt like fact we had pay £15 on top of cost for early check in even though room was ready , an leave ur bag it was £2

they kept my luggage two days ahead of my stay n allowed late check out without fuss

the expensive tariff for an early check in

bed very comfortable. staff very friendly and helpful. gym staff very nice.

service was immaculate throughout from reception desk through the room service

liked the early check in, comfortable furnishings, beautiful views of the city,friendly staff, good breakfast

the hotel provides an complimentary continental style breakfast included within the price, which is a added bonus

very good breakfast, for free, like a preasant, for everybody.

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

no complimentary breakfast on a week day

it was not complete luxury but it was immaculate with crisp white bedding fast power shower & a breakfast wow wat a bargain, lady on reception nice & chatty, guided us to a cheap parking lot

had dinner in the bar below (the best steak and guinness pie i have ever had wow

it was a little noisy above a bar but they did provide ear plugs to help with this

late check out at 11 was brilliant and they do breakfast in the pub

hotel & bar spotlessly clean room with a huge comfortable bed and quirky decor

in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live

and pubs close to the hotel, great staff and amenities, we arrived at 11am and they let us do early check in without pay more,

excellent choice at breakfast, food was fresh and cooked breakfast hot and plentiful

my kids now want to 'live here'

the gym was well-equipped with high quality equipment, spacious and with wipes to clean down equipment

lovely relaxed night... great late check out too..

the beds were comfy and the bar attached was great

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

location, bar and staff

good location, excellent wifi, fridndly staff, nice bar and clean

com, nice helpful receptionist, got late check out, great location for cavern club and shopping

street noise was significant. wifi was very slow - worst i had had on my trip

room service was excellent the staff were so friendly loved our stay thank you.

the room service was so yum too

24hr room service, sandwiches were amazing

they offered us their early check in and helped with accessing the room prior to the official check in

a number of very fair priced items in the mini bar my wife had a canned cocktail that was only 2 ideal while getting ready

genius early check in

and bars nearby,breakfast was very good value and a choice between continental or english,and room service was free so nice to have it in comfort in the

fab breakfast ,great cocktails in the bar .

limited choice on room service menu. when alone and working away i have my meals in my room.

location and early check in

the fact you could add room service to the early hours is also a big plus for us

wifi is good

and i go quite regularly as i have treatment at the royal hospital loving the fact they now do room service which saves me having to sit alone in the dining

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

the bar wasn't open ud83dude02

perfect location. big room. spa bath was great.

- the cocktail bar was advertised but wasn’t open while we were staying at the hotel

julie could not have been more hospitable and we were able to help ourselves to tea, coffee and breakfast items and cold waters from the fridge

breakfast facilities

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

really appreciated all the little touches and having food available for breakfast and snacks, it really makes a difference

6 rooms 2 shared bathrooms and a shared kitchen

great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated

central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.

location was excellent. late check out big bonus too.

late check out time of 12

were amazingly friendly and with kids made it so much easier

the beds were not comfortable. damaged wardrobe and the spa bath didn't work

lovely staff, they went above and beyond for us, we had 6 kids with us who was very excited, deffinately will be returning customers

the spa bath was a real treat after a long walk around the windy liverpool docks.

was very spacious and clean, staff all friendly with very easy check in

opposite the hotel was a wetherspoon restaurant which was great for breakfast and also served till 11pm at night

great hotel, staff really helpful, very central, wetherspoons accross the road for breakfast.

room service available (we didn't use it) all public areas clean and in working order (-)restaurant and room service is a very limited menu (-)room service phone was out of action (*) room service available with very limited choice but fair prices (-)menu limited in resturant and room service but plenty of restaurants within easy reach (-)restaurant and bar were not open and the room service qr code didn't work (+) no room service but not a problem you ask staff and they get you it (-) room service was advertised everywhere but unavailable, which didn't effect my stay as i had no (-) stayed 3 nights and we were advised there would be no room service during our stay, linen change would be (-)are signs everywhere in the hotel stating that they do room service (no time limit stated)

laundry facilities but pretty close to a laundromat

a wetherspoons opposite if you don't want to go far to eat at end of a day or for breakfast

gym was to small.

lovely view of the city and free wifi and breakfast was amazing

gym was limited. some dumbbells would be a welcome addition

27am and my kids and i were awake until after 2am on our holiday

breakfast was plentiful, eat as much as you want from the wide choice of food

was noise until late but we did know to expect this obviously being above an irish bar but the room and beds were comfy and didn t bother the kids at

a little noise from the bar but stops at 12pm

could have done with a television especially with having kids in the room

is great area but no place for car parking and there in the bed too much hair i think dog hair my kids not sleep on that s

location great bar next door couldn t fault the place and affordable would definitely

not a good selection for kids

spa baths

kids running wild to 10 o clock at night screaming up and down the corridor out side are room

we had a twin room with the kids,which led us to go from one room to another

not ideal as i'm 6ft2 ud83eudd23ud83eudd23ud83eudd23 and everything was card including pool table

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

was perfect except for the woman managing the breakfast buffet on my last morning there

location and facilities. gym and laundry were a bonus!

excellent location in the city centre. good value for money with a well equipped kitchen.

large bathroom with full bath, a full kitchen (complete with cutlery, dishware, utilities, washing supplies, the whole lot

the facilities were brilliant, kitchen, bathroom, comfortable beds and all you need from any accommodation the staff were very

overlooking main street really loud till early hours but did not bother us all perfect also great breakfast in

hotel is only a 5 minute walk from lime st station - the staff were really friendly - breakfast was good

nice and clean, lively bar and nice friendly helpful staff.

the bar kitchen was closed at 8:30 pm.

and it was in the centre of town staff and breakfast was amazing would recommend it

location and staff offer me laundry for free and early check in

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

would definitely use again great value for money in the bar too

clean bathroom and useful kitchen

sorry i can't think of name was so friendly and couldn't accommodate us any better she gave us an early check in without been asked which was fantastic as we had been travelling all night , highly

the cute little bar area was a nice touch too

- noisy, kitchen smell when opening window

really friendly staff. were happy to do an early check in

swimming pool is an added bonus

bed was comfortable free wifi i would recommend the hotel to my friends

breakfast was a great buffet spread & free to kids under 12

location was perfect for exploring liverpool with 2 kids

selection of buffet breakfast food and i wasn't pressured regarding how long i took to eat

easy to check in with staff in the bar below who were really friendly

the staff connected to the bar and rooms couldn't have been more helpful

bar attached, so homely, loved it

room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good

we're really friendly and their bar adjacent was such a good place to spend your evening

staff were excellent early check in and lock up for bags on check out the staff were very welcoming and

the bed was comfy and they donr late check out staff were friendly

the bar was very cosy and inviting, ideal to share time with your friends

all positive. the bar was a little small.

“if they pay for a late check out we can’t do anything”…what about offering an “early check in” for an

reception staff made every effort for us to have an early check in as i was attending my sons wedding at 3pm

room service breakfast was stone cold this was the only disappointment of our staff everything else

breakfast was lovely, lots of choice

gym is basic

went down to use the gym and discovered that there's no one available to assist with enquiries about using the equipment

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

we where offered a late check out free by andrew i think his name was

good facilities with kitchen utensils

worked well having the extra space for the kids

properly stocked with kitchen stuff, 2nd apartment not properly stocked need at least 4 place

the fact that you could make food for kids rather than eating out all day

nice beds and fully equipped kitchen

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

also the room wasn’t ready so they gave us a late check out

late check out option was ideal

gym great wifi fab breakfast great towels and clean - fab location and price - really friendly

location clean room late check out nice receptionists and deposit back same day comfy bed huge tv open 24 hour

loud music from the bar downstairs

really nice hotel,good breakfast and in a good area.

decor when you first walked in was so lovely, nice bar with good selection of drinks

wifi was slow

this began with the staff in the main reception the bar and the restaurant they all were very kind and helpful making my stay perfect

asonable

wifi in the hotel was terrible

used the gym - excellent

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

the staff at the bar were very welcoming and friendly and the room was lovely and clean

super clean, friendly staff, bar area good

the bar the shower the bed

great location, second stay for us, great breakfast lovely bar and drinks

drinks etc

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

they provide free water bottles, ironing machine, and gym.

small gym

early check in, friendly staff, ability to leave our bags in reception on check out day

excellent breakfast

arrived just to drop bags off prior to check in, but room was ready, so had a nice unexpected early check in

the breakfast room in the reception area was bright and relaxed- a lovely sociable space with delicious

bar prices to high like to come back and have s couple of drinks at end of day but chose not to at

were quality, bar was open late to have a few beers on the way in from a night out