room was large, swimming pool, jacuzzi,sauna,and steam room

bar i thought was on the small side if there had been more than twenty people there would have been

wifi was good for emails and surfing net, didn t try streaming on netflix though

spa and gym is for people staying there all the time - had no time to check because i was busy

check in smooth free parking great room spotlessly clean

limited numbers of keys which caused various problems for us and it is a shame that they don't do room service

wifi did not connect but again not the end of the world for me

no make up room service

great that it includes car parking

beautiful room and lovely bed. lovely food. good parking. helpful staff

for work, late check out was available

location was perfect for what i wanted. wifi was strong. nice welcome from staff

food served from restaurant was also nice and they provided room

food was good and parking was easy

the parking was a little chaotic, and there was no disabled parking

convenient location fair value free parking free wifi nice en suite

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

enough we could only check in at 9pm ish because we have kids

we had had breakfast too and there was definitely no complaints, they even gave my boyfriend some extras he

on the full english breakfast was good except for the tomato which was served cooked but cold

location and staff where very helpful even when they had to go to the other bar due to a small keg fault

parking and wifi

decor and facilities were fantastic and the continental breakfast was a welcome change to a full english

good breakfast choice

nothing too much trouble sorted out adding breakfast and a late check out onto our booking no fuss no haste / easy done and friendly smiley service well done

parking easy in front of hotel

ich is always a bonus)

bed was comfortable good selection for breakfast and the food was hot lots of room for parking

we travelled from australia and helped us settle in so much with early check in, the area, anything we needed, she was there

cozy bed, great room, lovely all round plenty of free parking and probably the quickist wifi ive even used

was disappointing that i only got to know a few days before my stay that the bar and restaurant was closed on sunday

modern decor with great pool. breakfast was lovely

breakfast. ev charger available. kid friendly pool. helpful staff.

asked for an early check in and accommodated

friendly professional staff. weights& pool

there's even an ev charging point at the hotel ground

couldn't log into the free wifi, both my husband and i tried several times over our stay

banners and decorations under our beds, would have liked a fridge when travelling with baby and kids for milk

pool and bar and very helpful

everything , the best the breakfast the help from reception team x the spar and pool x and lao the quick response for a extra

new husband and i wanted room service for the extra luxurious touch but the availability times were very limited

ev charge points where an unexpected bonus. many large hotels have yet to catch up on this.

i couldn't get a good wifi signal in the room. had to tether from my phone all week.

oud) didn t work in the room, though i never asked if there was an alternative

easy staff, beautiful looking hotel, amazing food and lovely drinks, easy access and parking, ideal for our getaway to the

bed, nicely decorated room plenty of parking, food exceeded expectations

we had a lovely meal and the bar was comfortable

good location and free parking, value for money, clean & tidy, staff friendly and helpful.

the hotel the staff an breakfast

the reception & bar area are beautiful, the staff friendly & helpful. the beds very comfortable.

all the rooms have wifi, it tends to go slow at unpredictable times (very early in the morning) which is frustrating (+) tv and wifi in the room (-)wifi in my room was rather slow, everything else was fine. (-)no wifi connection in room (-) wifi in room was terrible (+)mock spanish exterior lovely. car park. lovely hot water bath. free wifi (-)the wifi was very patchy and frequently dropped out. (-)wifi was patchy, bathroom dated but adequate, no lift (+) the tv worked well and there was free wifi (-) poor wifi

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

check in to the bar staff, the service was excellent and the room was lovely

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

immaculately clean and tidy from the room, bar area, restaurant and staff

great bar and restaurant and excellent breakfast

quick response from room service and reception

poor quality of sandwich ordered at bar

wifi kept dropping out on second appliance (kindle) breakfast was barely warm, beans too sweet and (-)wifi not good in room 11 (-) the wifi kept dropping out and given that the mobile phone signal is a bit sketchy in the area (barely (-)nothing really other than i struggled to connect to the wifi (-)wifi was unavailable in my room. (-)wifi service was patchy in room 68 (-)didn't like the fact there was an open wifi system even though i have a vpn network with a low mobile signal on two networks ee and o2 it (+) good wifi, easy to connect (+) the staff worked on my wifi problem, and found a satisfactory solution for me, albeit by moving me to another room where (-)wifi in my part of the hotel was not working - no wifi signal obtainable

friendly staff...parking and nice room

extensive parking available

location is so peaceful after a busy day and the bar area and restaurant were a grea5 place to relax

kids bedroom with tv exceptional main bedroom and

cost and the fact the kitchen was not kitted out

bar is small and not enough staff to serve quickly when busy so you may wait a while to be served

only thing i would say is the bar being of at 11 because most hotels are 24 hour bar so i think it should be

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

comfortable rooms, lovely breakfast good bar prices & friendly staff.

value for money, pool/gym a nice extra,

clean room, wifi signal was also good

the gym was well kitted with dumbells and machines, more than most hotels

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

nothing much but had gym

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

breakfast is plentiful from continental to full breakfast and vegan or vegetarian options

bathroom a little dated and leaking shower but overall a good stay was just disappointed with the breakfast

beds was very comfortable, the hotel was quiet, shower was powerful and lots of hot water, breakfast were large and very tasty

was exceptionally clean and having the sports bar in the mount made it even better

breakfast was a little chaotic tables dirty they got the order wrong and we had about an hour wait

the girl who worked behind the bar was lovely and friendly

easy and great location.. not ce bar staff and very accommodating

for what we wanted, staff in the bar were super nice

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

good beer choice and clean bar with entertainment on

the bar downstairs is welcoming, the staff and locals are really friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

property really exceeded all our expectations, from a hassle-free early check in and check-out, to a very high standard of service normally reserved for 5 star

very good wifi signal in the room

finished too early for the kids to enjoy that and swimming

room on the upgrade spa was lovely especially when it was dark with low lighting at the

paid for early check in and room wasn't ready no.pin number for sky club room

the bar and grill attached had breakfast between 07.00-09.00. too early for us.

lovely room. comfy bed. nice bar across the way. on site parking.

the phone went to check, retrieve it and called us back to let us know-thank you the staff in the bar were equally as good and the food, including breakfast, was delicious and not overly expensive

liked the decor in the restaurant and bar

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

free wifi would be nice irrespective of hotel booking method.

fantastic friendly staff really comfortable rooms and a very good breakfast.

nice rooms, helpful and friendly staff, nice breakfast.

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

had no wifi in rooms to watch most channels on telly

good location. lovely pub. bar staff friendly. food excellent.

bar closed a little earlier than i had been told it would

) pleasant, quiet bar with original features, a traditional juke box and relaxed staff

some of the bar staff should learn to smile more

everyone working in either the hotel or bar were lovely

very easy checking in when arriving late with kids

the food at breakfast was lovely and you could have as much as

even better now they have ev chargers

excellent stay. comfortable room, nice bar area and lovely breakfast

kids bagsied the main bed so myself and partner were on the sofa bed, rather uncomfortable and my

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

easy to find and good parking for a van

bed linen and bathroom were clean and comfortable. hotel wifi v quick.

very large secure parking area on site

the very friendly staff, location and free parking.

drinks are cheap in the bar ud83eudd2a

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

staff, location, rooms, bar , cleanliness

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

the breakfast is absolutely delicious

24 hour gym breakfast included clean helpful staff

stayed here for the third time just wanted to say staff was very good as we needed late check out wasn't a problem at all and think the breakfast is excelliant always enjoy it

early check in was so helpful as i arrived really early

atmosphere as you come in lovely bar and restaurant facilities nicely spaced out seating very comfy bed very quiet at night and fab

having to pay for wifi and breakfast being priced at 11-15

lovely to walk into a nice warm cosy bar area

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

has a tiny kettle with tiny mugs, an old - school telephone, a big tv, and good wifi

great room and hotel, loved the late check out

clean warm and friendly staff. plenty of local parking and well placed bus routes to the city.

did arrive by taxi tho)

free parking was a bonus

free on street parking was brilliant

great location and value for money, easy check in process, ample free on-street parking

rooms as it was very icy walking through car park only complaint but we loved decor of lounge bar in

any bottled ales to improve the beer offer)

haven't done anything to improve the wifi in the 3 months since i first stayed there

we were engaged in research so the free wifi was a bonus

please improve the wifi..it is woeful..

ladies on the bar saturday afternoon when a group of people were leaving turned the tennis off for dance music

nice large free parking. very nice grounds.

nice clean pool area, good gym

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

also loved the gym and pool

great if they would have early check in around 14:00 current check in

the hotel bar was quite small but provided a great facility to allow social interaction between all guests

one good thing i guess was that they worked to get us a bed in a room for our kids when the rooms we reserved were not available due to a stag party the night before damaging

cleanliness helpfulness and a great breakfast.

rooms we reserved were not available and they tried to put our family of two parents and four kids into three double rooms

was no spa available, the pool was closed down however this was not stated anywhere when booking

pool & fitness area was very good

long walk to restaurant and bar from room.

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

staff behind bar were so friendly and welcoming

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

(a quick word at the bar and we were sorted out in a very polite and efficient

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

waffle maker was especially appreciated by the kids

lots dog around ,dog in restaurant ,dog in the gym with kids

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

or possible to have room service nd some of the staff in the bar weren't very helpful

the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of battered fish i could've got

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

being above the pub was a great experience and the staff in the bar were wonderful

staff are great and attentive. great support on early check in. location is close to anfield

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

the bar downstairs had a lovely atmosphere and it's steps away from anfield

had a great set up in the bar downstairs with friendship bracelet making and music

there's also a small bar downstairs if you fancy a drink once you have arrived

the bar accommodated our needs and breakfast was amazing for a hangover

were amazing so helpful we were tired from travelling all night they accommodated us with an early check

amazing staff ! beautiful bar so clean and welcoming

perfect location for kids

ed 13) which spoilt our trip

the location and the hotel being an old terminal building brought so much character, the kids loved the planes on the runway which we sat next to having drinks and breakfast

accommodating staff both in bar and reception, great facilities in david lloyd leisure centre

spa facilities are away from the property, need to carry the towels

the shower wasnt very good. there wasnt any eateries in walking distance for kids

for no hair dryer, remote or working wifi they were apologetic but it should have already been taken care of before we arrived or

free parking on site

the bar area with all the memorabilia my son loved it

would definitely recommend the hotel and if i stay in liverpool again i will pick that hotel my kids loved

com and through the welcome pack left on the kitchen counter

was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to stay longer

everything. especially the bar and the little football pitch.

staff were friendly and very helpful allowing us to get an early check in to attend a local event

the kids loved the shuffle board so did the adults lol

there is an amazing bar downstairs which has liverpool memorabilia on the walls etc

bar area very stylish and good selection of beers

food and service in the bar area was fast

lovely rooms. great staff. good bar menu

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

the staff and locals in the bar could not have been more friendly and welcoming

the room was clean and comfortable the kitchen has alot of appliances was quiet of a night

the kitchen clean and everything you needed the room i had was comfy and adjoined to the kitchen fab

accommodating staff, who arranged an early check in for us

the kitchen was also stocked with free basic breakfast

there is a full kitchen, should you wish to make your stay even more cost effective

the owner text me about early check in and stuff like that really nice man who makes you feel at home in the place room was

been staying on the 1st floor and were witnessing a football game from the bar downstairs, so the soundproof is quite poor

maybe out of the area but so worth the stay staff couldn’t do enough for you in hotel and bar the standards decor outstanding well above a 10

balcony area was amazing and abdul was so friendly making sure the room was ready for our early check in

also the owners of the bar downstairs were very accommodating when we arrived early made us a cup of tea after our long

breakfast excellent

breakfast better than expected. very reasonable bar prices.

decorated in the style of the house's age ,fun can be had with the lounges pool table, tvs and bar ,ouside decking through the french doors

they let us have an early check in

breakfast wasn't great

very busy at breakfast so food ran out faster than staff could replace.

facilities including a pool and gym

breakfast on the second morning was quite poor

great facilities with the pool and gym

no individual changing room in pool.

breakfast was amazing! - cereals etc and then a good old fry up

the hotel also boasts a bar and the sarus tapas bar and grill, which offers an incredible menu catering to all dietary

owner - 10/10 staff - 10/10 rooms - 10/10 bar - 10/10 breakfast - 10/10

excellent breakfast and we ate in restaurant which was really good value

was late for breakfast but was still able to get some toast and cereal as the self-service hadn't been cleared

the spa was so lovely and relaxing had a great time here

the wifi/internet connection is pretty slow.

big parking place available and good pub in the first floor.

offer of room service, room was miserable, damp smell overall not nice experience

spa and pool

air conditioning was poor in gym and room

asonable

was well located the staff we excellent they welcomed us and made us feel at home my kids loved watching the world go by from the windows of the room the staff looked like they were

kids eat free with an adult breakfast and my daughter fully took advantage of this having 3

flexible staff - allowed me to early check in very early and late check out

friendly staff especially the guy in pool room he was really nice and was very kind to my son allowing him extra ten mins in

little dated but that s influenced on the price) the bar is well stocked and not over priced even happy happy hour on at set hours the atmosphere is

friendly staff especially in the spa and reception. parking great and nice food.

wifi access

ng haired lady think call siobhan) was brilliant - ensured i had wifi in the room

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

the receptionist took our car registration number and told us that we would not have to pay the parking fee

excellent location and staff attentive. also free parking.

unfortunately was woken up by the kids party that was stood outside making noise until 10.30pm.

the breakfast are ideal as are the bar meals when you are out all day

great staff, clean and wonderful breakfast

your fone to, we really enjoy staying at the park, as it is local and we can go home to the kids if

we had room service meal which was very good

the bar had a good selection of wines and did cocktails too

if your going to a wedding in the area around dinnertime, asked 3 weeks in advance id be allowed early check in, received no reply, i rang on the week to enquire and was told

choice at the bar was limited

bar and restaurant areas seemed really nice with a good atmosphere though we didn't use them as we

the bar area is relaxing and comfortable

tidy, easy to get into town, plenty of coffee and goodies and good choice for breakfast

tghe facilities were clean and comfortoble, the breakfast exceeded our expectations and the staff was very approachable, friendly and very keen to

the shared kitchen has an assorted array of drinks, snacks, fruit and cereals, that can be used at any time

met the owners in the morning making coffee in the fab kitchen facilities

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

it is so convenient and the restaurant is very good and we love to use the pool too

good free parking

very clean, excellent spa facilities, swimming pool & gym

food and room service was excellent.. amazing shower

inter connecting rooms for families, room service with healthy meals

photos on here suggest there is a kitchen area - there is not

was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing

small kitchen with no sink

room did not have kitchen as per advertised

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit

we even had an option for late check out, which we took an advantage of as we returned quite late from event we were

service, with a lovely bar and restaurant area

stay for me and the kids

were all very friendly … mainly chris and his young bar man (didn’t get your name) breakfast was exceptional, room was lovely and bed very

excellent, very welcoming with a great breakfast!

breakfast included

breakfast was good as well as the showers, bed & complimentary coffee &tea

breakfast option simple and perfect

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

hospitalty very good late check out free

and ghds at no extra cost), room really comfortable, food lovely and breakfast table set up for kids which was themed for valentines

kids loved the

excellent food, staff, swimming pool/ jacuzzi/ steam/ sauna/ gym. nice big room, well lit, clean

- very clean and comfortable staff - excellent, friendly, helpful breakfast - delicious spa/gym - great, the gym is excellent and the sauna is perfect location -

went when there were no kids lessons)

location for both stadiums, town centre 10mins away, near by kfc and mcdonalds for the kids

locals using the bar were super friendly too would definitely stay here again

room was big enough for our short stay and had a really cool bar downstairs which was really convenient for a few drinks before heading off into the city

the pillows were kids-sized - very uncomfortable for a grown person to sleep on

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return

the room itself was spacious and bright, the spa bath was lush and easy to operate

was lovely, spa bath very relaxing

hotel was very clean and beautiful room (deluxe double with spa jacuzzi)

of plugs, illuminated mirrors, great blackout curtains all the staff were lovely dining room and bar

loved the little kitchen area

we also had room service for dinner which was delicious

i was to be very picky, i'd have liked the wifi code available in room, and an a la carte menu for the restaurant

the fact i was only staying for one night so didn t get a chance to try out the gym etc.

wifi wasn't available for the whole stay - error message 'no internet connection'

in my room did not work and neither did the wifi sadly

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were both thick

well equipped kitchen, quiet location despite being in city centre

good kitchen, excellent

one bedroom with tv and wifi included in price, small kitchen with cooker to make your own meals and save a fortune eating

one bedroom with tv and wifi included in price, small kitchen with cooker to make your own meals and save a fortune eating out breakfast, lunch and