immaculately clean and tidy from the room, bar area, restaurant and staff

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

great bar and restaurant and excellent breakfast

all bar areas are clean, and the room is comfortable

swimming pool was lovely and warm too

poor wifi connection and tv think breakfast should be included for the price

wifi strength very poor in the bedrooms which is nt great for work purposes.

clean, good breakfast with gluten free option. polite and helpful staff.

room service had a good choice of food and delivered in good time

breakfast was great bed comfy hotel was clean staff lovely and helpful

decor and facilities were fantastic and the continental breakfast was a welcome change to a full english

we enjoyed a drink in the bar when we returned, breakfast was delicious

only used the breakfast bar and that was good as it was hot

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

ev charge points where an unexpected bonus. many large hotels have yet to catch up on this.

to racecourse, food and bar available at property

early check in , very accomadating, great staff, good atmosphere

it was a great place to stay, very comfortable slept great and the bar food was very

plenty of parking and convenient for our destinations of liverpool and manchester

they really engaged with the kids

kids loved it, great room, staff friendly and very helpful

cost and the fact the kitchen was not kitted out

to do onsite and we was made up to let my grandchildren experience the boat slide opening up the kids love it wow yeah it's

children were charging around the bar area

for work, late check out was available

pool was small..... too many children.

was great, only problem i had was the sunday morning breakfast was just warm conpare to the day

was great, parking available and free wifi

i ve had the room service meals which were lovely

spa and gym is for people staying there all the time - had no time to check because i was busy

location and helpful staff cant remember the guys name who i met at bar working but he was a gentleman i left my watch in bedroom and the lady who cleaned it found it

good beer choice and clean bar with entertainment on

top pub we were all made to feel very welcome. bar staff spot on

for what we wanted, staff in the bar were super nice

the bar downstairs had a good selection of beers and wines

24 hour gym breakfast included clean helpful staff

early check in was so helpful as i arrived really early

however not to fault the staff, they accommodated us with late check out time to make up from the terrible sleep

the breakfast is absolutely delicious

breakfast was included and good

the bar area downstairs was great for a drink before dinner and the staff were all really friendly

friendly clean place, nice bar and excellent food

limited numbers of keys which caused various problems for us and it is a shame that they don't do room service

little hotel / pub - food good and rooms new and spacious, parking next to hotel and staff really

great parking facilities and great outdoor facilities too

great location, and the gym was a bonus

very clean, helpful staff and gym was good.

was explained happily and professionally, the room was clear and clean, the communal area has wifi

free wifi a little poor but not to bad

free late check out too

easy walk into square for bars and restaurants

liked the decor in the restaurant and bar

lovely room. comfy bed. nice bar across the way. on site parking.

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

the phone went to check, retrieve it and called us back to let us know-thank you the staff in the bar were equally as good and the food, including breakfast, was delicious and not overly expensive

great to have a starbucks on site as well as the gym and pool

-hairdryer -iron -free wifi -gym access

so lovely and polite, food and bar perfect

the pool spa gym steam rooms where excellent not overcrowded just perfect

we were already changed for the swimming with my 5 year old and in the pool before anyone told us kids were not allowed until 9am

no drinks for residents after bar closing time.

offer of room service, room was miserable, damp smell overall not nice experience

was a shame there was not room service

good pool and spa facilities and really comfortable bed! staff was really friendly and helpful.

30pm and the staff were very helpful for if we needed food or drinks as the bar was due to close soon but we were ok

the cleanliness lack of food between breakfast and lunch no room service bedrooms hot and stuffy

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

staff brilliant. car parking location. great breakfast.

welcoming and friendly staff who couldn t do enough for us, the breakfast was brilliant and the hotel price was such good value for money

the rooms were beautiful and the spa bath was great. the staff were super friendly and helpful.

with the problems this was an insult at 10pm still trying to find somewhere to stay with the kids

when we got settled i went down to talk to reception about the restaurant and the spa they mentioned on check in

and very nice even let me check in early as i'd arrived at least two hours before my checkin breakfast self-serve but very nice

couldn’t do a tab in the bar when you were having a meal

wifi was for use of everyone in pub, and weak signal didn t even carry to our room

location was perfect for what i wanted. wifi was strong. nice welcome from staff

convenient access to liverpool, free parking, and very affordable rooms

the hotel staff were very helpful for our early check in .

this has been the first hotel that hasn't charged me extra for room service

good location. lovely pub. bar staff friendly. food excellent.

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

everyone working in either the hotel or bar were lovely

unfortunately we were too late for food but later on enjoyed the bar facilities

great bed big tv quaint old bar area. nice bathroom great location opposite station

was no black pudding at breakfast the beans and tomatoes were piled up together on top of the bacon etc, but the breakfast

everything was excellent very clean and tidy hotel with great parking

ich is always a bonus)

breakfast- full english & continental was wonderful friendly staff lovely rooms, bar and restaurant

great night away for work , plenty of parking and friendly staff

was exceptionally clean and having the sports bar in the mount made it even better

we've been offered continental breakfast to take away as the team leave early each day - above and beyond what is expected - well

have the other beds made up for kids (soon rectified) but the 2nd child bed was what looked like the back of the sofa and was very

breakfast was a little chaotic tables dirty they got the order wrong and we had about an hour wait

bathroom a little dated and leaking shower but overall a good stay was just disappointed with the breakfast

free parking , comfy bed for a nights sleep

bed was clean and comfortable and plenty of onsite parking

the very friendly staff, location and free parking.

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

easy to find and good parking for a van

staff, location, rooms, bar , cleanliness

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

drinks are cheap in the bar ud83eudd2a

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

friendly staff...parking and nice room

ev charging points available which were reserved with cones

no lift and i use a wheelchair. room service was very slow.

5 a beer) and gym is effectively a a room converted, so is busy when there's 2 people in

lovely bar area and restaurant

location, ample parking space with ev charging slots, comfortable and spacious room and bed

staff excellent room excellent breakfast outstanding.

very easy checking in when arriving late with kids

even better now they have ev chargers

friendly, comfortable, quiet, spacious room, excellent deal for ev charging and food. good menu.

we requested an early check in which they did for us

breakfast

refreshment facilities as bar shut at 10 no were get cold drinks

with excellent facilities we booked an evening meal and the food was lovely ,followed by a hearty breakfast the following morning with plenty of

i was concerned about the price but once seeing our rooms and having exceptional service at the bar right through to breakfast it was worth every

the breakfast is brilliant

all the team was lovely? room service was great , easy check in and out

they should provide bathrobe to costumers who paid to use the spa facilities!

hotel, comfy rooms, nice bar to enjoy a drink, restaurant looked nice but we were already booked elsewhere

kids was not allowed in jakuzzie what we dint know before i try to take picture only about my

after dinner and wanting a coffee, the bar staff explained that the machine had been cleaned for the evening but could provide some

the food was lovley and even excepted blue light nhs discount the staff were friendly , breakfast in with the hotel was worth every penny could of stayed

excellent, very welcoming with a great breakfast!

lovely bar area and footy on the many screens

breakfast was very good with plenty of options

we spoke up on the second day and the young man seated all the kids in one section and couples in another it was so much better

bed was very good, good nights sleep. good wifi. very clean! staff helpful and courteous.

accidently opened door to room service while my wife just had t shirt and knickers on lol

great swimming pool for kids, decent sized room and very clean

2 full size beds for both kids, a long size bed

price and early check in and it accommodates pets

the little sofa bed for the kids is very uncomfortable

heating controls not immediately obvious so kids frozen in other room

of 2 adults and 2 kids (4 and 13 years old) liked location, we were travelling towards lake district and motel is

pull out bed terrible, even for kids...springy and too thin

fantastic entertainment in the bar on good friday night

due to no fault of the hotel the bar was closed on the thursday night.

the staff very friendly bar staff ann marie

own bar too

very clean, bar on site, staff very helpful

gym pool everything

also loved the gym and pool

able to leave the car in the car park for the day instead of fighting for a parking space at the office

easy to find after a long journey, plenty of parking and front desk was welcoming.

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

friendly staff, clean rooms, bar food good too. didn't have breakfast

nice clean pool area, good gym

leisure centre was really good nice pool and gym

rooms have been updated to great standard. kerry on the bar was a great ambassador for hotel.

nice clean pool area, good gym

easy access - lots of onsite parking- great bathroom - breakfast was lush .

very good facilities - car parking easy, all staff polite and no hidden extras.

breakfast expensive but tasty, wifi unreliable, food and drink very over-priced on the whole.

the kids loved the pool also

gym and swimming pool were excellent

also the breakfast was excellent in choice value and cooking

i was asked if i would like to order breakfast, i did and received a discount for early booking

the excellent cooked breakfast and the helpfulness of the reception staff

the bar wasn't very lively and there was no beer on tap, only bottles and cans.

the bar is in the reception which is just next door , so no worry of noise from bar and people going to

the bar downstairs is welcoming, the staff and locals are really friendly

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

the bar downstairs was quiet, cheap, and friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

hotel kindly facilitated a late bar as we were there for a wedding, the bar staff were great but when they stopped cash and moved

excellent breakfast all self serve,full english or pastries, toast

great early check in so able to go to the football match.

staff were very helpful. hotel allowed a late check out which was greatly appreciated.

the breakfast is excellent with a very wide choice as is room service which we had two nights running

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

& i the lady on reception -

location spa and gym

wifi was 7 extra if you wanted to use your own netflix account

liked the friendly staff, the atmosphere in the bar and the happy hour with a quick simple menu

wifi very slow

good choice at breakfast, comfortable bed,plenty of parking

hotel is struggling a little at the moment and there isn t a spa or a restaurant

a comfortable bar was open in the evenings

rural location privacy plenty free parking

breakfast was like it was home cooked. staff very friendly.

room service

could do with a make over their was cigarette ash on the window sill and stains on the carpet no room service to make up the beds or empty the bins and breakfast was over 12 so go to greg&#

access, plenty of parking, all the staff were friendly and went the extra mile, to make our wedding day

only thing was the bar closed which was a shame .other than that it was very nice.

was unable to log on to the hotels wifi

wifi and hot drinks

it is a very nice hotel, the pool is very clean and cozy temperature! the rooms are spacious!

clean. comfortable room with good wifi. staff were friendly.

the wifi was superb

food and room service was excellent.. amazing shower

my wife was recovering from illness we ordered room service

a great hotel that was extremely clean and had excellent gym & health spa facilities.

friendly staff. the spa was very good.

enjoyed our time in the gym and

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

comfortable bar area for evening drinks

lack of alcohol in the bar for cocktails, not alot of choice of cereal

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

staff were welcoming and early check in late check out.

the spa was a lovely place to relax

modern and spa facilities was an added plus

friendly staff, lovely hotel, great pool

was quiet but within reach of cheshire oaks liverpool runcorn and widnes the hotel was large and spacious with a spa and swimming facilities the rooms were clean comfy and had everything we

great stay, really enjoyed the buskers night on in the bar that evening.

the bar and resteraunt is perfect with tvs in every section to watch sports

they accommodated an early check in and help was given taking our luggage up to the room

we were there for a party which was only downstairs so it was convenient, bar staff were lovely during that also

we ate and had a few drinks at the bar if i am attending anything in that locality i would defo return

great location! even had a little kids area in the lobby

there's also a play area for the kids

st remember to enter your car reg at one of the many screens in reception)

comfortable, good quality and range of room service and breakfast

nice facilities, including a gym which i did not expect from such a cheap hotel

pool area for the kids were brilliant nice warm pool

my kids loved it especially the pool

room service was great no complaints at all

clean, comfortable, great food, nice staff, good pool,

free ev charging

built attached at the back of the pub aesthetically done to blend and far enough away from bar so no noise transfer

bar area very stylish and good selection of beers

lovely rooms. great staff. good bar menu

food and service in the bar area was fast

a while to get drinks from the bar a couple of times

bar & restaurant were nicely decorated

the bar restaurant was such a good vibe x and when i went to my room it was so unique x

lovely contemporary room overlooking the canal . lovely bar with live music friendly staff

lovely room. bar and restaurant on site. very clean and comfortable.

worried as i knew it was above a bar but was amazing and quiet

the staff were efficient and friendly at reception, the bar and at breakfast

quiet clean and the beds were super comfortable the bar and waiting staff were amazing

playroom with toys and outdoor area for kids was much appreciated

the breakfast staff couldn’t do enough for us

good location clean and tidy nice breakfast

the bar area is very welcoming and the staff are amazing

dimly lit in rear of hotel and limited space as busy bar/hotel tables reserved not much bar space to relax in a

room was lovely, the bar and food was excellent along with very friendly staff

friendliness and helpfulness of bar staff and little warm touches like porridge in my room

mechelle was also very helpful with all the company at the bar too

there was a wedding downstairs and there was alot of noise from kids running in the corridors.

it was clean and staff friendly very nice bar staff good as well

really nice breakfast

i had someone helping me move my bike into the car, the room service was fantastic and they also called me to check to make sure i was ok in the room

breakfast is great cooked breakfast particularly has a great and wide selection...

was impressed they had a gym

was the best hotel experience i have had the room was perfect for me my partner and the to kids and was very clean lovely and helpful staff would recommend this hotel

breakfast was very good with plenty of choice

plenty to choose from at breakfast

the gym is so basic. it didn't have a single weight in it. not idea if you are a gym goer

the breakfast wasn't as warm as usual

service at the bar was very slow, not enough staff to cope with a busy time

food menu limited with gluten free options other than breakfast

wifi was good but not as good if using 2 devices

lots dog around ,dog in restaurant ,dog in the gym with kids

paying for parking?

of car parking and it's free

the room was huge and very clean we ordered food at the bar and the quality and taste was exceptional

very clean modern room and bathroom and helpful freindly reception and bar staff

the restaurant and the bar were also available and great for food

great location with the brilliant restaurant and bar adjoining

restaurant and bar simply marvellous excellent steak

comfortable bed, excellent venue, especially the bar + restaurant attached

the best breakfast we've ever had

location was perfect for us and the grab and go breakfast was a good inclusion with late check out time

lots of parking

24hr room service would ve made it even better!

room service first class

here several times before, decided to opt for the room service this time

you have to pay for parking even though you're using the hotel

this said all other staff was very helpful and friendly especially towards kids and our dog

breakfast was fantastic and lot of choice

we treated ourselves to a room service breakfast which was delicious

room service was exceptional, especially the chicken wings

having use of the gym next door was a hit with the kids

the spa facilities

also enjoyed our spa

was fine - the food, the parking, the staff

full and kids also which isn t what you want in a spa

had a fantastic stay at park hall resort and spa

really good location. comfy beds and very clean room. easy early check in.