games room with pool and darts, liked the decor, comfy beds and jacuzzi bath in rooms

nice spa bath

live jazz music in the bar on the friday night

has residents bar and lounge

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

it easy to get to places in the area, and there was a good amount of free car parking, and free wifi

location lovely gardens, bar food and lovely welcoming staff

we all will remember our visit to open golf in 2023 and our stay at the woodcote hotel, which made our journey complete

clean, spacious, arrival time up to 2300 and plenty of free parking.

struggled with wifi on work pc but that s more likely my firewall

to and from room between theee pm and ten pm there were room service trays and rubbish left lying outside rooms

staff friendly . lovely pool and spa. lovely grounds . beds were very comfy:

issues, wether it be cleanliness, overpriced for what you get and this time couldn t check in, late check out room hadn t been cleaned

staff were amazing. breakfast was great. room was ok and facilities were excellent

the beautiful surroundings the staff are wonderful really enjoyed the spa day would recommend

got early check in and late check out for free, which is great

took the kids to chester zoo which was only a 10 minute drive

friendly staff, nice bar and restaurant. highly recommended.

easy to find. bar attached. not expensive

got early check in and late check out for free, which is great

very spacious!! perfect for the kids as they had room to run around

worked the bar

room was great, roomy, clean and a very comfy bed, even the kids bed was a proper bed not a folding one

bar and restaurant excellent service

clean comfortable all staff from reception to bar staff are very friendly and welcoming.

was very big with lots of parking and many places to go and do things like a restaurant or bar oh places to sit and of course

we stay here a number of times and rooms and parking are great.

pool was great

ordered room service, pizza left more to desire but the service was quick and good

spa facilities, near to other attractions and liverpool, we have been before some years ago,

were all really friendly and welcoming, the swimming pool was fun for the kids, rooms were really bright and clean, good location for visiting chester

was not approached at breakfast once until i was taking my last bite by any staff member for a drink order of tea and

gym mall and pool really good and there a nice pub and starbucks on site

didn't have breakfast but will next time

spacious room equipped well

grade 2 building, staff were great, two sides to the pub, so pub meal in the bar side or waitress service in the other, food was very nice, came pipping hot, very reasonably

venue was brilliant, live band playing in the bar and lovely food

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

such warm welcoming staff, lovely bar and restaurant

rooms , where comfortable ,breakfast was lovely.staff were friendly

light airy bar and restaurant overlooking the dee marshes with fantastic views of the bird life at breakfast

early check in

perfect location nicely refurbished v clean great food great bar atmosphere 11 out 10

allowed early check in as going onto a function

being able to use the pool

they tried to fix my wife's wifi connection even though the issue was with the phone rather than the public wifi

attentive staff & big room, room service was a nice surprise

tdoor pool and jacuzzi

room service was exceptional, especially the chicken wings

manor was warm, very christmassy, all the staff were very friendly and helpful, we went in the spa for a couple of hours each day

hotel and room, spa/pool were really good size and the gym is the best hotel gym i have been to

great gym lovely pool room was huge

spa and sports facilities, good parking, big room all great

at the allocated time for children and it was a good size with pool noodles available for the kids

room service or mini bar)

big room with comfy bed, breakfast was lovely and ideal location.

my kids had to sleep in the bigger bed

staff, good value for the rate paid, comfortable room, nice bar area, nice little fitness suite

simple bar food

were put in between a big family so slamming doors and kids playing outside and against out door until around

kids loved the pool

ladies changing rooms by the pool were very cold and a little tired compared with everywhere else in the hotel

food at bar was lovely too bar the toastie

kids loved the pool - nice that they have arranged a specific area for the little ones

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60

100 if not paid in 2 weeks)

very relaxed hotel, bar with live football & pool table

breakfast better than expected. very reasonable bar prices.

parking on site- early check in when requested,great superior twin room!

after booking and requesting an early check in, i received an email stating no guarantee could be offered for such a privilege

asked for early check in prior to coming and was told when got there we couldn’t get in early and would

apartment set up was great for our family of 5 - surprisingly spacious and great to have a small kitchen space as well

keys to the room and a costa, spar, whs smith mcdonalds and a noddle bar right next door

has ev charging which was essential as we have ev car

we also got a late check out of 1pm which was good

the apartment was perfect for a family with a kitchen, fridge and two toilets

excellent breakfast friendly staff excellent location free parking

on reception was quick to resolve the issue and kindly offered us complimentary drinks at the bar excellent customer service

it's a short walk into the town centre and we got a free parking space

car park, very friendly, managed to get a early check in

late check out was great so i could get my morning meeting in

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

bar of an evening to have last drink before bed

bar was busy

nice early check in time

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

location and was facilitated with a late check out which was very much appreciated

could never connect to the wifi, slow shower water .

only negative side

wifi was a bit sketchy and the hotel is on a fairly busy street.

sheet with some information about wifi code and shower switch would have been great

good location and early check in

breakfast, room was immaculate, staff catered for our early check in/late check out request

staff in restraunt for breakfast were excllent and attentive

delicious breakfast and friendly and helpful staff

we were fortunate to get an early check in due to our room being ready

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

we also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel

everything, decor, toilets were black which i loved mini bar was marshall amps

the little touches of music refrences, the room mini bar fridge, glasses in the room, iron in the room, comfy mattress, a bedroom window that opens so

the 24 hour bar was a massive hit

close proximity to the town (10min walk) the bar in the bawn lodge is a great place to eat and

early check in was a real bonus and close proximity to the city was great

breakfast freshly cooked, hot and very good quality ingredients, nicely presented

breakfast was included in our booking, and again this had lots of options and was great to set us

breakfast was amazing and cooked to order

everything, only downside was the bar was been refurbished and not available, enough place's to get a beer from close by

staff were very friendly, breakfast was superb. very comfortable and clean.

nothing really, shame the bar wasn’t open

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

the breakfast was lovely as well as the staff who served it

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

good location, breakfast, cheap double room for two and friendly and helpful staff

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

breakfast option simple and perfect

hospitalty very good late check out free

excellent great management and very accommodating for late check out

convenient comfortable staff are very good food hall a little small for breakfast

we asked for early check in and were then told we couldn't check in until 3pm

only thing that i didn't like was the sofa bed for my kids

great locations , clean , friendly staff! amazing breakfast

hotel great location they gave us early check in time because we had arrived on an early morning

not enough staff working on the bar after the concert finished.

late check out and room ready on arrival as requested early check in if possible

om service), was bland and uncooked on one side

room service available added 6 per tray added

the breakfast was served in the bar and was made to order and very good

location sports bar ideal for hubby

this was a cosy place to stay the bar was spacious and the food was lovely

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

large car park for our campervan

was excellent it's a must stay the room very comfortable and quiet the breakfast was fantastic the best porridge and lovely full english and about a 15min walk into

they had kids dvd's to watch which he enjoyed in the evenings

breakfast was very good

comfortable and clean room and a delightful staff and morning breakfast.

afternoon tea and breakfast were delicious. the room was spotless.

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

for some fresh air - this is a lovely old converted dock building and has so much atmosphere - breakfast was fabulous, big choice and lovely breakfast room - the staff all around the hotel were

great for a walk around albert dock and for the town itself breakfast really nice plenty of

beautiful location on the docks. short walk into the centre. breakfast was fabulous!

was very clean, tidy, lovely showering lotion, the view was brilliant, breakfast really nice and friendly staff i would stay

we liked having the mini bar option a very reasonably

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

no bar or cafe.

than you would expect in a budget hotel, great attention to detail, down to glasses, the mini bar and the lovely

called me a liar for saying i booked early check in especially when i even showed them proof

the only fault was the drinks in the bar were very expensive.

restaurant and bar had plenty to choose from

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

room great bar good didn't have any food there but was told it was excellent by other guests

no noise from the bar downstairs

excellent location friendly staff late check out times

in the centre hotel clean rooms spacious bed comfortable and well air conditioned nice quiet bar open late excellent have stayed 3 times

we requested an early check in and were facilitated at no extra cost

only thing we didn't like was the breakfast bacon, it appeared to be in water and extremely fatty

nice food good bar area

lovely food in the garden restaurant for evening meal and excellent room service

the spa and gym is absolutely fantastic, the gym has fantastic equipment and is well laid out and the spa is

good wifi, super shower, lots of coffee, tea and milk in the room

loved the facilities such as the warm pool

a one off i think, arriving late ordered room service , which took 1 hour 20 mins and then the order was cold and incorrect all other

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

room service, great choice of breakfast

laundry services available for a reasonable fee

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete waste of money, basically we paid 20

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

out of the pizza option from their room service menu at 11pm this service runs till 6am

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

not enough toilet paper

great location lovely rooms and bar with excellent staff

stunning hotel in the perfect location, excellent food and a great atmospheric bar area too.

staff were very friendly and made extra effort with the kids

ich we had delieverd as room service) could of been a little better - small things, like butter to go with the toast,

i m a returning customer - the little things make a huge difference spa facilities amazing bar and restaurant always on par

lovely bar and restaurant with delicious food

the staff at the bar were very welcoming and friendly and the room was lovely and clean

super clean, friendly staff, bar area good

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

bar and night security

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

oks very inviting) and room service

gym could have being better equipped - adding in some more handles for the cable machines would be

v helpful and friendly without being intrusive, excellent food in the evening restaurant and for breakfast, charming area in very handy location, lovely comfy room

room service and extra bits for the mini bar were available at an extra cost

i was able to get a late check out

early check in given

maybe a slightly early check in time than 15.00

great value for money central location very clean, friendly staff and a great breakfast

they were even able to allow us an early check in which we didn't expect but the room was already cleaned so that was incredibly

are a group of 5 ladies who came to chester for a day at the christmas markets, a spa afternoon and then a meal in the evening

good menu & liked that everything was available on room service,

the kids enjoyed the crossant

the wifi is very slow

spa facilities and swimming pool the staff are very accommodating and

away for my birthday with the kids paid less than 100 for the room breakfast was brilliant

away for my birthday with the kids paid less than 100 for the room breakfast was brilliant

the location. the gym and pool. air con in room. wifi. fridge in room. shared spaces

had lunch in the hotel's restaurant and have enjoyed our food, however meal ordered from the kids menu for lunch was not great

access was great and a much bigger window for kids than other hotels we have stayed at

the bar and restaurant are really lovely

we had a cocktail at the bar and was informed of the best food spots to try and bars, their thai restaurant is closed on

the big bed and spa bath

could be hand soap in the bathroom/toilet and a kettle in the kitchen

lovely room with spa bath , very clean

good kitchen, excellent

kitchen had enough stuff for two

walk corrider wifi work

staff were really helpful & friendly - the rooms were spotless & there was a nice kitchen facility - would recommend it - we have booked for next year

couldn't get wifi in the room which i didn't know in adavance.

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

fully equipped kitchen, spacious and modern

generous size rooms and fully furnished with everything you could need especially in the kitchen

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

early check in, friendly staff, ability to leave our bags in reception on check out day

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

late check out option was ideal

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

very comfortable bad. big room. good kitchen furniture

the fact that you could make food for kids rather than eating out all day

for kids or family’s as local bars beside it and people were drunk shouting all night

it is just that while we had kids our view was a gentleman's club and this was a little noisy at time

the kitchen have full set

bar not open at all during stay

upgraded our room, free bottle of wine and late check out

before and after going out, i didn't use the bar area but it looked very accommodating and well stocked, with a number of customers enjoying a

really nice hotel,good breakfast and in a good area.

very well run hotel with a proper reception staffed by two helpful staff and with a nice looking bar and

polite, friendly and helpful at all times, there was a very nice atmosphere at reception and the bar which made you feel comfortable and welcome

lovation , room , breakfast and bar free parking

good location and parking available. friendly staff and breakfast excellent

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

location bar facilities breakfast friendly staff

cooked breakfast was ok but id prefer for that kind of venue the option to have perhaps something like

i liked that they had a well equipped gym

the rooms at this hotel are not very clean but we had chosen it because of the ease of using the gym and facilities

only annoying thing was arriving at 10:05pm and finding out that there was no bar food and 90% of room service food is not available after 10pm

early check in and car parking

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we where offered a late check out free by andrew i think his name was

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

no wifi..... very dissappointed!

location was amazing and hotel bar was lovely to relax in

central location which also offers a pool and gym.

breakfast was very impressive also

really nice and accommodating, hotel lovely, kids loved the pool, beds really comfy, rooms spacious

good breakfast too

free wifi throughout

the bar was closed when we arrived back at 10pm for a night cap

ow speed,

lack on info in room, room service, wifi etc

great facilities for kids

the restaurant and bar area was very nice too

great central location with easy parking and free ev charging. good breakfast too.

also as we were on the 1st floor, there was loud music coming from the gym underneath but only until about 8 at night and from 8am on the saturday

is an ev charge point which is great, but it was always blocked by non ev cars/vans, so we couldn't use

are amazing and very colourful ud83dude00 the bar was great especially with emma serving very bubbly and what a personality ud83dudc4c made very

location, character room above a thriving lively bar that doesn't disturb the room

central in chester,v clean and great bar downstairs

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

the staff at the bar were so nice, friendly and welcoming

having a decent bar as well

the bar staff were very friendly and helpful

nice and clean, lively bar and nice friendly helpful staff.

nice bar downstairs with great bartenders

great breakfast and a good bedroom room and a very comfy bed also the staff were great

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

didn’t work, and asked for early check in but just told to leave things in a cupboard til

called for an early check in and were told it would be ok from approx 12

and kind room was clean and tidy sheets and towels clean gorgeous big bath with very hot water bar area clean and staff lovely bed was comfy would definitely stay here

friendly staff, lounge area in the bar was very comfortable, rooms were gleaming.

location, loved that our room was available to be let in early and reasonable price for late check out too

from the front desk to the bar staff to the fella who brought us room service

the staff are welcoming and polite. great breakfast with plenty of choice. highly recommended.

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was excellent

bar service was abysmal

the breakfast was very good the location was excellent near the city centre.

the staff are more than lovely and there is a great bar attached

easy to check in with staff in the bar below who were really friendly

is superb you are next to everything you need staff were fantastic especially paul on reception late check in not a problem budget hotel - you get what you pay for room was spotless nice clean

we're really friendly and their bar adjacent was such a good place to spend your evening

clean, excellent location with everything on your doorstep, wonderful staff and a great bar to relax in just below

bar in the reception area with a variety of drinks staff very friendly and couldn't do enough for

secure location, friendly helpful staff, allowed early check in when room was ready

staff very friendly and the room as well as the reception and bar area very clean

really friendly staff. were happy to do an early check in

was way too hot and stuffy and right outside our window was a kitchen vent going off all

friendly staff and locals in the bar below

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

would definitely use again great value for money in the bar too

loved it staff are great clean rooms bar has great staff as well deffo 5 **

needed a proper fridge/freezer in the kitchen and some more utensils

they have kitchen facilities and a beautiful bathroom

to the flamingo room so instead of the room & bathroom we also had a separate sitting room with kitchen facilities

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we didn’t feel like going out, we could just stay in and chill

unique rooms plus they have a mini kitchen so you can eat in if you want.

staff really accommodating. facilities and breakfast good.

location and facilities. gym and laundry were a bonus!

my husband and kids ended calling the hotel

reasonable price, nice location they have kids toys at reception

of nightlife around hotel, great if that’s what your after but less so when walking back with kids

main reception, room was nice and clean, reception staff really friendly and helpful, the mini bar in the bedroom was lovely and the little touch of note left by reception was nice

small gym in hotel and pay bar and restaurant

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

also the room service was misleading as one leaflet said 24/7 availability and another said shuts at 9:30pm

told in advance that room service needed to be asked for so surprised when not done after the first night

only negative was the noise from the bar downstairs, we travelled as 1 adult and 2 kids, but it didn't effect our stay

wifi was also good

fine for a couple but wouldn't be suitable with kids

was quite loud but we were waened as soon as we booked it as we traveled with 2 children, but kids slept thru the music amd shortly after 12 it was all over, would defo stay here again id leave

kids loved the bunk beds

no pool part of a chain idiosyncratic lift

wifi was disappointing

doors wall's skirting boards extra need replacing or painting room service should be done

the swimming pool was great and excellent value

kids running wild to 10 o’clock at night screaming up and down the corridor out side are room

fab apartment huge! great facilities and perfect for kids. bonus having netflix

the staff were all great, lovely bar area and the secret garden is fab

my kids said it was the best place they've stayed

milk & water was in the fridge, cookies in a jar (which the kids demolished in record time

exceeded our expectations the view was amazing also the staff on the desk at check in and in the bar where lovely polite and helpful

no restaurant or breakfast option

providied breakfast to an exhausted solo traveller allowed me early check in reception staff are without helpful friendly and supportive

opposite the hotel was a wetherspoon restaurant which was great for breakfast and also served till 11pm at night

st station easy walking distance to liverpool one, clean room friendly staff and lovely buffet breakfast

the room was quite nice, spacious, and clean, and the shower was good, the wifi worked well, and the bed was comfortable

polite staff comfortable spacious rooms amazing spa bath

space in the room was fantastic

stay the spa bath amazing ud83dudc4f also huge big enough for 2 people the place amazing room huge fantastic

friendly, spacious rooms, receptionists were the kindest welcoming i've meet in any hotel my kids wanted it to be there new

the room was spacious, clean and the spa bath was the cherry on top

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

if it were not for that i properly would have been in the bar enjoyed

staff were friendly and helpful had early check in which was a bonus

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

location was excellent. late check out big bonus too.

central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.

late check out time of 12

great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

the location was great, very central. staff were super and very helpful. nice bar too.

bar area for chilling

secret green was amazing, staff was friendly with kids

was there for my birthday, complimentary drinks and a late check out

great on site gym, pub and restairant qirh food food and a starbucks

theres a bar and gym too

was good breakfast was good both receptionist when we checked in were the nicest and helpful weve ever

good pool/spa and facilities

easy check in and the staff were very helpful - excellent gym and pool.

staff, location at 800 meters from lime street station, very clean room and bathroom, strong wifi signal

terrible wifi and very noisy.

wifi didn t work

great bar area

they offered us their early check in and helped with accessing the room prior to the official check in

late check out at 11 was brilliant and they do breakfast in the pub

it was a little noisy above a bar but they did provide ear plugs to help with this

in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live

discount for breakfast in the bar next door was a lovely touch

had dinner in the bar below (the best steak and guinness pie i have ever had wow

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

had no complimentary tea or milk in room so had to pay for them with room service meals

room service was excellent burger was awesome

as we had requested an early check in, then to be told our room wasn t ready

the room was lovely & room service standard was excellent