this year we asked for early check in and we were able to check in even earlier as the lady on reception switched rooms

kids were on the sofa bed in a family room, which didn't look very comfy

heating controls not immediately obvious so kids frozen in other room

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

pull out bed terrible, even for kids...springy and too thin

no cross trainers in the gym

wifi is an essential part of the business use, and although infrastructure to support wifi will be

staff, service, check in was easy, check out was even easier. gym was good.

slow wifi

very clean, helpful staff and gym was good.

outside a pond, football goal, zipwire - kids enjoying themselves

refreshment facilities as bar shut at 10 no were get cold drinks

toilets in bar area by door not very clean & only 2 but these used by visiting public & kids

fabulous bar and restaurant great food

great park for the kids and duck pond

lovely room. comfy bed. nice bar across the way. on site parking.

easy walk into square for bars and restaurants

the bar and grill attached had breakfast between 07.00-09.00. too early for us.

liked the decor in the restaurant and bar

the phone went to check, retrieve it and called us back to let us know-thank you the staff in the bar were equally as good and the food, including breakfast, was delicious and not overly expensive

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

good beer choice and clean bar with entertainment on

top pub we were all made to feel very welcome. bar staff spot on

easy and great location.. not ce bar staff and very accommodating

for what we wanted, staff in the bar were super nice

finished too early for the kids to enjoy that and swimming

had 4 kids with us an we felt we wernt welcomed with a lot of older people in for a swim i think there

pool

gym, pool, great, loads of parking

finding the room wasn't as easy as it should be. no free wifi

wifi speed

table not all food order came out no phone in room had to go to front desk to order food for room

got room service which was great, but they forgot the milk, butter for the bread rolls and the kebab

excellent food, staff, swimming pool/ jacuzzi/ steam/ sauna/ gym. nice big room, well lit, clean

breakfast. updated rooms. pool spa. gym. peaceful setting.

the staff were efficient and friendly at reception, the bar and at breakfast

change their brand of sausages will be excellent mostly the chap at breakfast and the lady at the bar (i think the owner) were superb and obviously care that the business does well possibly not the

the hotel appeared to be quite full given how busy it was at breakfast but was lovely and quiet in the rooms

bar did not have bitter/real ale

and polite staff, very comfortable bed, fabulous facilities and great value for money breakfast

kids food was especially good

were all very friendly … mainly chris and his young bar man (didn’t get your name) breakfast was exceptional, room was lovely and bed very

we even had an option for late check out, which we took an advantage of as we returned quite late from event we were

there was plenty of choice for breakfast, which you order at the bar from a menu

this wasn't manned at the hours we were there - so we checked in and did all business through the bar staff

my fourth time here me and the kids love it here staff couldn’t be more helpful thanks again x

we had a few drinks at the small bar then headed out to a restaurant in town so cant comment on the food

iter brought pain au chocolate and he didnt seem to know the difference until checking in the kitchen) there evidently were no croissants

i requested a poached egg but was informed that the kitchen did not have the means to do this and it was either fried or scrambled egg that they could

the night time entertainment for the kids was brilliant

located for a short walk into the town centre, ample parking, close by to major motorways making travel

staff were very friendly, no issues with car-parking - really cannot fault

ich we knew about), the pool was great for the kids

plenty of parking, lovely pool and spa facilities

loved the fact you could have a drink in the spa and pool area

parking and location is ideal

not a lot absolutely deceiving had no room service throughout our stay.

great having a restaurant and bar next door

property friendly and welcoming it was great to use the leisure facilities and the breakfast bar is great

my father so easy for us also staff are friendly you just feel welcome and relaxed great for the kids to i will definitely be back

swimming pool and spa facilities an added extra and all you could eat breakfast good

20 minutes free wifi, should be changed to free wifi.

at weekends the evening dining is a carvery although there are good bar meals

e of the reviews gripes) we discovered that there is in actual fact plenty of parking available, so not sure what people were talking about

wifi is free in public areas such as lobby, var area but chargeable for within your room.

had to go to front desk for room service as phone in room not working

great bar and restaurant and excellent breakfast

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

immaculately clean and tidy from the room, bar area, restaurant and staff

check in to the bar staff, the service was excellent and the room was lovely

all bar areas are clean, and the room is comfortable

leisure centre was really good nice pool and gym

very clean. excellent value. free pool is great

small gym and spa ok

nice clean pool area, good gym

pool & fitness area was very good

be the best value ever,£59 for a twin room including cooked breakfast in a hotel of this standard

stayed here for the third time just wanted to say staff was very good as we needed late check out wasn't a problem at all and think the breakfast is excelliant always enjoy it

comfy bed froendly staff great breakfast

breakfast lovely

atmosphere as you come in lovely bar and restaurant facilities nicely spaced out seating very comfy bed very quiet at night and fab

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

good value meal deal in the bar area

the food in the bar could have been more flavourful.

noise from bar but stopped at 11.00pm

was perfect the hotel was ideally situated away from the bar and the whole stay was wonderful food drinks venue was

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

breakfast was really good & so was sunday lunch

comfortable rooms and fab breakfast in the morning

bar & restaurant were great and lovely gardens surrounding

bar , restaurant, room was absolutely immaculate, all members of the staff / team were

location was fantastic for the event we were attending. plenty of parking.

however still very close but with many added bonuses - free parking, breakfast included and free wifi

room service was quick and staff were very friendly

stay long enough, couldn t find access to room service that was supposed to be available

dan the manager. the bar , the room layout and nice and warm.

also we loved the bar atmosphere and the

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

no bar open. no food. hardly any staff around

was no breakfast available on the first day, and the bar and public rooms were not open

highly recommend and great for the price with good parking

most of the time, meaning you cannot get additional toilet paper or towels; there isn t room service; tv in my room didn t work; there is a big hole on the wall, which is horrible

they woke me up several times to do room service cleaning

wifi was intermittent

helpful and friendly staff, parking etc

breakfast was beautiful

i'd asked for early check in, phoned when i arrived for the code to the keysafe

welcome and early check in was fab room was immaculate bed really comfy and the an amazing breakfast

very friendly and relaxing ,breakfast time to suit and what a lovely breakfast .

the full english breakfast was well cooked and delicious

onsite parking always a bonus

bed very good, breakfast excellent easy parking

good location easy to find free parking close to airport

free car private parking around the back was such a bonus

wifi password is not included in the room information, so if you arrive late and you forget to ask

excellent food served in bar area. excellant breakfast.

also it was a shame that all bar one of the bedroom windows were painted closed ( couldn’t open

and plenty of different seating areas and the the restaurant was perfect for yhe evening meal and breakfast, the food is amazing

great breakfast and evening room. luvly bedroom too

it has a well stocked bar the room was very

only thing i could think of is the spa not letting kids in the spa facility’s as the kids would have loved

the bed was comfortable and the spa and swimming pool was fabulous

was full kids learning how to swim

lovely quality hotel with spa and we won an upgrade to suite and use of executive lounge, brilliant for one of them

but waited 10mins on two occasions at bar for a drink

room was very busy at the time we needed to eat however staff agreed and provided us with room service as my daughter suffers anxiety

arranged an early check in for us

wifi wasn t great

spa and swimming pool

over charged at reception and over charged at the bar but the staff were very helpful with the refund

rooms were very clean breakfast was really nice staff were very friendly and polite

early check in accommodated, pastries in the reception for early starters.

was so lovely and extremely helpful, we arrived to the hotel at 4am and she helped us to get a late check out free of charge and check in went smoothly

lovely- sorted an early check in so i was able to use my last minute change of flight to get some work done in peace

could of been another restraunt to order steak etc and more choice on kids menu

place to stay got connecting room with the kids thanks to the reception staff

also adding weights to the gym

use of room keys to get into gym at the times that suit us

was very busy at breakfast time, not enough seating at the time we went down

large secure carpark. close to trafford centre and david lloyd gym. 10 minutes cab into central.

despite needing and requiring room service i had to pause two really important meetings to go down stairs because a) no signal to

we had to leave early so missed breakfast, but the hosts made us a take out bag with croissants orange juice fruit which was really

and they forgot our room

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

super comfortable, set up was amazing for the wedding, so much so i m seeing about having more kids so we can book again ud83dude1d

early check in , very accomadating, great staff, good atmosphere

very clean easy parking , access to building very comfortable

next day we couldn't get out of the room the lock had broken there was no phone in the room no wifi had to phone friends to get someone to let us out all in all i think it was a very bad time

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

couldn't get the wifi to work and there was no explanation to be found in the room

everything was better than we actually expected .... room, bed, breakfast, bar and staff,

parking and wifi

room service facility at least until the kitchen shuts

location , ideal for liverpool and southport , good parking onsite ,good pub just across the car park

though available)

early check in and late check out available for a reasonable amount

wouldnt want to do it in the dark with kids and bags

they do allow you to drop bags off and you can early check in for a fee

restaurant and bar at hotel was ideal

the food was great; i had evening meal and breakfast there

room comfortable and great bed for kids

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

lovely and modern and kids eat for free !!

and breakfast was great selection expect for the croissants they weren t great

breakfast was excellent with vegetarian & vegan options

can also cast from your tablet/phone to the big tv which was great for kids

good breakfast .nice staff and early check in

delicous breakfast. gym was great and well equipped. room was clean and comfy.

i was so surprised with gym equipments much better than many other hotel

were very attentive and lovely , advised us to sign up for their website so we could have an early check in as they saw we were exhausted after being on a long flight

the hotel is lovely, staff so helpful and friendly, love the little play area for kids indoor and outdoor and breakfast is great

excellent free parking clean hotel and restaurant

there's also a play area for the kids

the playground outside was fun for the kids

she gave the kids soft toys which were a massive hit and she helped us get additional pillows etc for the kids

bar & restaurant were nicely decorated

lovely contemporary room overlooking the canal . lovely bar with live music friendly staff

the bar restaurant was such a good vibe x and when i went to my room it was so unique x

worried as i knew it was above a bar but was amazing and quiet

the location is great and within easy walking distance of a decent selection of bars and restaurants on monton road, or of course the riverside has it's own restaurant and bar but

pool was brilliant too

very busy at breakfast so food ran out faster than staff could replace.

i love the food the staff! and the ambience of the hotel. spa perfect that you have there all!

staff were welcoming and early check in late check out.

health club definitely worth a couple of visits, the gym equipment, jacuzzi and pool very good

easter hunt was set up for the kids

the kids eat free buffet deal in the evening was very helpful

family stay lady on desk was welcoming and noticed we were flying to the north pole she gave the kids a warm cookie

staff on arrival and the warm cookies were an added bonus for tired kids

great room for kids to play in while we unwound

room was huge staff were nice reception and room service lady lovely shuttle bus driver !!

that greeted us were very friendly and helpful as well (much appreciated after a long flight with kids)

we could park up for a week and be on the spot for a very early check in and flight.

we paid an extra 10 for early check in well worth it the breakfast wash lush thank you

staff, really appreciated the 24 shuttle bus from the train station and then to the airport for our flight

clean, good room service, near to all commutation al facilities

best of the budget hotels we ve been to, room was spacious and clean, bathroom was modern, free parking, would definitely recommend and return

easy check in and free parking

no room service

didn't ask for room service as everutting is so accessible. bed and room very comfy

the pillows....... friendly staff, excellent gym and spa facilities. amazing pillows.

we used the pool and gym and enjoyed both

the breakfast bar had a decent choice of gluten-free foods, which was a nice surprise

the hotel was great, breakfast was really good and the kids loved it.

we visited the gym & spa & again perfect relax after a long day

i did think the room service charge was rather steep.

besides that we had a late night flight when we left and we were offered a late check out at 3 pm

she helped me sign up to the igh card and get an early check

good location and kids eating free in the restaurant is a great addition

was lovely but screaming kids kept us up during night when we had to get flight at 6am

really convenient. lovely staff. enjoyed using the spa and exploring local area.

loved the fact it had a gym so i could exercise before getting on a plane

use of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking was good

the catering facilities should be available more hours and also room service

charge for the pool and gym

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

the bar is ridiculously cheap! it was also exactly where we needed it to be.

also, the staff in the bar area are very friendly and helpful

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good restaurant with a varied menu

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

friend very welcome and even let us have a night cap after returning from the football when the bar was about to close

drinks at the hotel bar were very expensive

on bar was lovley

a key drop box maybe as i just left the keys on the bar as no staff were around in the morning

bar was dog friendly too

lovely historic establishment. bar staff were lovely and the estrella was amazing .

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely location, restaurant and bar area spacious, food nicely presented and delicious, drinks reasonable, very good value for

unable to hear any noise from downstairs despite bar area being busy

room phone not working so couldn t order room service as we wanted we had to go downstairs

not so much as didn't like, but vegetarian breakfast could be improved but hey i didnt starve.

was spot on and the bar was nice to have a drink in before bed

staff, late bar, easy parking

staff very friendly breakfast was fresh and cooked well very enjoyable and all you needed

bar lively, staff lovely have booked to stay

it was all clean tidy nice food lovely fire in the bar staff very friendly

to the bar staff

50, we thought we would get last orders but the bar was closed

it has everything you need, the kitchen, has cooker, fridge, microwave, toaster,kettle

quiet location ,plenty of parking ..good freshly prepared breakfast.

excellent wifi

plenty of parking

early check in , nice room and lovely breakfast

we were given a fan and extension cable and wifi password when we got there and asked for them we got them straight away

the only negative is that a few bit in the gym were broken, but no big deal.

clean room, corridors reception area & bar area

was closed on sunday night had to eat in bar not the same variety

we got there early but they found us a room so we could check in and didn t charge us for early check in

good wifi

messaged us on the morning of our stay to check that everything was okay with us and to offer early check in at no added cost if we required it

location is superb, atmosphere good too. toilets are clean, as was the kitchen.

the apartment is extremely large with all the comforts of home, equipped kitchen, spacious living room with tv

it is the biggest in the building with 2 bedrooms, shower room, 2 toilets and kitchen with a huge lounge which had another double bed

location, excellent service, great communications and option of late check out

complimentary room upgrade, room service, view & staff were lovely

the football pitch on the roof is great and all the kids and parents played all evening

staff were lovely and the room service we ordered was lovely, and the coffee was amazing

nini), when it came it looked like it had been thrown on the plate

even better they have a roof top pitch for the kids to play

needs free wifi as standard

cheap, free

staff from reception experience to cleaners to bar staff

young guy on reception and bar extremely helpful, polite, and friendly

outside room , friendly staff , very comfy bed , take away coffee and tea , big telly , good wifi and efficient reception

drinks in bar slightly expensive but happy hour helps. nothing bad to report

bar was nice atmosphere and decorated for christmas

only gripe would be the wifi - the internet connection was not reliable or fast when i was there

very comfy bed good shower amazing breakfast

our booking was delivered spot-on the location for the lowry was the best and the staff in the bar and restaurant area were very friendly and could not do enough to make your stay brilliant

beds were comfy, decent location, good price, friendly staff, early check in

staff are lovely and very helpful.. the breakfast in a bag is wacky idea but kids love it!!!

breakfast was only okay,

great location with the brilliant restaurant and bar adjoining

breakfast was great a sausage and bacon roll a sachet of brown sauce a muffin and a cold bottle of

wonderful access to alberts bar and restaurant

feel the need to come down to restaurant for breakfast in public setting in their pajamas and kids running around with no shoes on - not the hotels fault but something i am sure a notice would

comfy bed, good breakfast, clean and cosy

to town centre,comfy bed,good location for bars,shopping and places to eat,early check in and late check out and a great breakfast

we had drinks from the bar and just mentioned that we had forgotten our phone chargers when a staff member offered a

bar area relaxing

the kids were complaining about breakfast. less variety .

argument but messing around couldn’t go back to sleep afterwards was wrecked the next day an my kids

in card machine didnt work got in room and it was disgusting not good for kids then 3 days later took full paymeant on

limescale there was no remote for the tv which meant we were stuck on one channel not good with kids also there was 1 sachet of coffee and one

i was over for a united game with kids

be nice to have a small gym, running machine and bike

the breakfast is too expensive.

wasn't working so had no entertainment the food had to get sent back as my daughter got a kids cheeseburger and the bun was rock hard the way it goes after it comes out microwave then

a gym for those who have time to use it, a co-op shop next door if you need food or a snack,

gym closed still :-( but it’s a good gym and should be open soon.

room was small but clean breakfast exceeded my expectations and was very nice

pool table and football table a huge hit with the kids

thr breakfast was perfect and the location was excellent

it was close to the tram and the breakfast was very good

of pillows very thin quilt on the bed drunks constantly banging on our door waking up my kids early hours of the

staff was so accommodating with an early check in. great breakfast selection as well.

more choice in the room bar , only wine and beer , we drink neither

the whole hotel was stunning we also got an early check in which was

thank you for the tips on where to take the kids to kill time before the salford match

i liked that it was very comfortable and kids friendly.

parking was easy to find and easy to arrange

swimming spa absolutely beautiful

we loved the gym, pool and spa facilities

swimming pool, jacuzzi and sauna were lovely

i had a fantastic time the pool area was very nice

for work, late check out was available