the pool is amazing and my kids love it so much we will return

breakfast was good

staff was very welcoming! the breakfast was great! room was very nice!

the breakfast and breakfast staff were awesome

excellent breakfast the next day

staff was very good . good to have ev charger

nothing for kids to do on property, no games room

gym had an elliptical and a treadmill as well as free weights all in good functioning order

was over the laundry, which was in use at 7 am

we were so busy and my kids utilized this a lot

room side parking made loading/unloading easy

it snow a lot, and they kept the parking lot clear.

the kitchenette had good appliances

establishment, spa tub is older but very clean

right by parking lot was filled to overflowing

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

the pool was nice but freezing cold

fitness center and pool were top quality

enjoyed the spa and pool area

i hear the pool and hot tub were excellent and breakfast was available in the am

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

wifi included

first floor. easy walk in from parking spot.

check in and late check out

parking right outside of the room was so

loft is good for families with kids or young people.

the openness of the room and cleanliness was excellent! the full kitchen was awesome!!

when me turned on the jacuzzi tub the jets pushed out all kids of dirt hair and god knows what else

kitchen was missing a microwave oven and creamer for the coffee

private off-street parking and security measures are exceptional

breakfast was great, use of the gym and the pool was nice.

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

conditioner, shower gel and lotion already in the bathroom in big bottles and having a real breakfast than just donuts and cereal was a huge plus for our family

pool was extremely crowded and

great sleeping accomadations. free breakfast was terrific! pool was clean and quiet.

top bar beautuful with great outdoor fire pit and best views of the city but small

beautiful bar on the roof and great restaurant in the lobby

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

lovely rooms and outdoor bar area

view from window. valet parking. great bed. clean.

was very nicely decorated, the spa was great and front desk staff could not have been nicer

room had bad view ... overlooking parking lot

large rooms, executive golf course.

hour passed check in time for room and noisey kids talking and arguing thru doors check in was way too

fast easy early check in.

there is a bar downstairs

free shuttle to our event

it would be nice if airport shuttle service available.

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

breakfast is always a bonus and the restaurant & bar is a nice addition

cleanliness, pool, breakfast

the indoor pool was perfect for kids & a decent temperature

on-site restaurant and all of the other hotel amenities you could want (breakfast, pool, fitness, etc

great value and it includes a hot breakfast which is great, especially travelling with kids

kitchen, living room and vanity area needed brighter lighting

as clean with kitchen appliances ie stove was attrociuos, oven evenworst

fresh fruit & oatmeal are vegan breakfast options

hotel pool was cold despite being advertised as heated

staff was very friendly and helpful. room was clean, breakfast was good.

pool and fitness center were not open but still paid the same price for the room as if all the amenities

free breakfast was great

they have breakfast by the way

pool and fitness center were

no hot breakfast served. no use of pool

great staff - very friendly and helpful. pool and gym facilities outstanding.

it was due to covid, it was still disappointing that there was no restaurant or bar open

the pool was a bit cold, but it her than that, everything was

great staff - very friendly and helpful. pool and gym facilities outstanding.

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

i wanted the rooftop pool like the online site said

breakfast warmer (eggs, bacon and sausage)

actually booked and upgraded me to a more deluxe room and gave me and my guests free continental breakfast during our stay

the bathroom in gym/ pool area was absolutely disgusting

the pool was okay i just prefer being outdoors.

the pool

staff were so friendly and the breakfast was great

some of the breakfast items were not great ie. oatmeal was bad in some locations.

breakfast bar limited

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

the bed was really comfortable. and loved the mini kitchen. awesome sauce!!!

location and kitchen

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

the rooms have a great kitchen! everything clean and the employees were nice.

and the laundry room is decent

shuttle service to strong mem hosp

very clean and the kids loved that the pool was open late

the room, amenities, bar and restaurant were all excellent

it would have been nice to have a hot tub with the pool, but the pool was awesome and clean

the pool and fitness room.

they let their kids run up and down the halls and make noise and think nothing of it

every time we went to the pool, we had to ask for towels

pool is great

the breakfast was delicious overall. the eggs could have been hotter and fresher.

check in excellent, breakfast excellent.friendly personal.

absolutely loved the bar staff

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the bar staff. we ate there. didnt have good customer service experience

convenient location . like the fact that it has a restaurant and bar on the property

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

people arriving after midnight with kids screaming, running and crying down the hall until 1 a

small gym but nice and clean

the breakfast and pool were a hit with the kids

for the room and hotel it was a great by and the pool and gym where clean as well as the room

breakfast and indoor pool

breakfast was so good, gym was great, laundry was awesome,

i would have liked to try the gym

great facilities including gym, laundry and nice breakfast

sitting surfaces, having an additional sink, having a desk, clean and new and fresh feel, breakfast was well stocked and seemed fresh, lobby was comfortable, coffee 24 hours, tv worked

breakfast had ample options

a pool, gym, laundry & seating areas, parking

loved the size of the room and temperature of the pool.

room was super clean, breakfast included was great, , the pool was nice and clean

the pool wasn't available.

i liked the pool,the gym,the room,location

my son mentioned some of the gym equipment/exercises machines were out not working

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

one could very easily slip and fall, especially young kids and older senior citizens

breakfast was amazing

friendly staff and very comfortable beds! good variety of breakfast items and tasty beverages.

gym was too small!!

hotel bar and restaurant. easy access to main hwy.

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

the hotel is having free breakfast. the fitness area and swimming pool are also available.

very friendly staff, nice pool

wonderful breakfast.

was rather high kids birthday party in hot tub should have been for adult use only, not a lot of

clean , comfortable and a great breakfast in the morning

minimal fitness equipment

then the breakfast was amazing, i honestly wished they served it all day long lol

kids (

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on

everything about this hostel is exceptional, from the staff to the rooms to the included breakfast was good

great options for breakfast that is included and a great pool my kids didn't want to get out of

all of the staff from front desk, housekeeping, and kitchen attendants were very kind, courteous, and professional

my kids was happy

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner for us at weekend, skylar figured best rate for us to save our money, wendy, kay &

flat, shady and good for kids

elevator was such a pain- especially if you had a load or kids with you

an excellent home style hot breakfast with fresh fruit

this was a very clean hotel. nice pool and hot tub

friendly very clean heated pool and nice hot breakfeast

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

breakfast was amazing, beds soft, clean, easy check in and out

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly struggling and sweating and swearing loudly

the breakfast was very good!

we had asked for late check out when booking on line

the staff was very friendly and i liked the on-site laundry.

it was quite, good location. the breakfast was very good.

not much for breakfast. same food all week. out of pancake mix the whole week.

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

manager was very helpful and the pool hvac had broken just prior to our arrival

friendly staff, nice room, nice clean pool area, good breakfast selection

the rooms were large and clean, with a kitchen - perfect size for a family.

full kitchen with dishwasher

sitting room separate bedroom comfortable bed clean rooms and bath great breakfast served helpful staff and pleasant to deal with

stocked kitchen makes it feel so much more like home

the pool

staff was helpful and breakfast was so good

is close to rit good breakfast selection friendly staff has pool and gym rooms are spacious and

value in the area, with an above average breakfast for what we typically see at comfort inns

the breakfast could be better accommodated on weekdays. cold cereal is not the only option.

breakfast was one of the best that i've had at a motel

we asked for early check in and they had several rooms ready

bed was so comfortable. nice pillows! good breakfast , quiet...

we loved to indoor pool and cookies at the front desk were a nice touch

breakfast and the beds wer very comfortable

also, the location is awesome if you have an early morning flight and the breakfast was good and the entire hotel was very clean

the breakfast, the service of staff, the cleanliness of the room

its so close you don't even need a shuttle because i it is right outside the terminal

breakfast

no shuttle because of covid but the walk is around 200m and it is very easy to do with small

breakfast starts from 4am, perfect!

staff from airport shuttle to front desk were friendly and helpful

breakfast was delicious and fresh

the shuttle wasn't working, but one of the staff still drove me to the

staff were friendly and the continental breakfast was very yummy

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

close to the airport and expressway. no pet fee for my cat.

laundry and they hold your luggage for up to 24 hours after checkout which is very

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

there was a smell in the hall when you went to the laundry room

they have on sight laundry washing and drying

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free continental breakfast

you please add bananas to the breakfast, breakfast is from 6-9, i think it should go to 10am, other than that, i am very

you can do your laundry

some type of meat for breakfast add bananas for fruit

no breakfast, but coffee and water machine was available for use

cant wait for continental breakfast to return

breakfasts

breakfast was lame

the breakfast could be a little better.

nice motel, free continental breakfast, nice and clean place.

the gym was much smaller than expected

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

pool, staff. beds really comfy, fridge and micro were a bonus.

the pool was a bit small only 4 feet deep.

the location is convenient. the breakfast is decent, and the needed quietness is there.

also gym is quite outdated and there is a weird smell in the whole

i also ended up choosing this one for the gym

the gym was closed. there was hair on my towel(s) and wash rags.

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

little gym was cute and it’s next door to a gas station- they have many car charging

location ( that has room service everyday) and price was great (-) they did have room service for breakfast which was very reasonably priced (-) my husband saw the room service lady in the hall the next day and went to get a couple (+) the room was just beautiful and their was room service (+)had room service and the room were very clean (+)the prices from room service are a little to high but overall a fave for me (-)didn't like the room service prices (-)the food stock in the little store was empty and we ended up having to order domino's because room service was closed and with a trailer we were unable to go anywhere to retrieve food (-)was not very friendly, room service amenities inconsistent (no glass for bottle of juice, small pot of coffee was a

check in staff was great. lifeguard at pool was very nice to us and kids. room was fine.

stale smell, and lots of kids running thru the halls during quiet hours

students housed there are very respectful and genuinely nice kids

gym terrible. no coffee in lobby. staff not friendly. furniture in room very worn. towels thin.

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

breakfast was good . room is spacious

pool room

the refrigerator and semi- kitchen set up was great

loved the kitchenette - good size fridge/freezer

nice staff, great breakfast and very clean

very friendly staff accommodated my late check out requests with no issue.

breakfast was good and the location was very convenient for me as well.

clean, helpful staff, good breakfast.

breakfast good

pool & hot tub

i enjoyed the breakfast. and i loved the comfort of the room.

no room service no pool no gym as was advertised

customer service, cleanliness of the room, and breakfast options

just with it being during covid pandemic couldn't use all the facilities gym pool etc.

love the pool area,

breakfast was great and it was quite and my kids enjoyed playing with other families at the

full size kitchen, had coffee and popcorn there uopn arrival

breakfast

i love the two bedroom suites, the large living area and kitchen

hotel was very clean & good complimentary breakfast

breakfast was amazing

it was clean, very accommodating. the pool was perfect ;)

a different menu everyday for breakfast

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the breakfast, waffles were a hit with the kiddos

could not use hot tub kids would not get out of it

looks fairly new. very roomy. good breakfast. good location

the pool was a huge bonus to my children and i when they got restless in the room

the pillows and free coffee. the gym is nice too.

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

be nice to have tv in laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

group of kids was out of control in pool/spa area and adults and staff did nothing

there were also issues with kids on the 6th

too many kids in the hot tub, we couldn't enjoy or relax at all!!

was told no kids meals but after realizing there was a qr code to use it clearly says 5

nice pool and hot tub

the pool and hot tub were excellent

pool, mattress, breakfast were all excellent

were extremely friendly and helpful, the breakfast was very good, all the equipment worked in the fitness center

best breakfast i had on this road trip

the fitness room, most of the machines didn’t work

coffee or breakfast but dunkin donuts is right next door so i like pretty much everything about the place

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

they are also open for breakfast

my wife and i loved the spa bath

is muffins and coffee for their included breakfast, but there is an amazing restaurant right next door

rooms are a joke spraying fabrazeez did not cover up the smoke smell cigarette butts covered the parking lot shady characters hanging

there was plenty of parking available and close to the room

ry dirty and soiled), there were two large trash bags in our parking spot for room 13, the room smelled like an ashtray with some kind of air freshener to try

it had been used a hundred times

location and size of rooms and parking.

clean, comfortable beds, & accommodated a early check in.

gym was nice

gym was not useable

continental breakfast had great variety

free breakfast

wished it had a regular pool.

wish there was some sausage to go with the eggs on the breakfast bar

they always had a sign saying they were in the laundry room (again, not that many people were there)

fitness center & coffee in morning

thought there was a pool from the description and pictures but there was only a hot tub

the breakfast was very high in carbs and limited choices for fruit

they helped me figure out the laundry room

neat, updated rooms. clean smelling and appearance. continental breakfast.

food was fresh and presented well. continental breakfast.

clean, has a decent breakfast, convenient.

wuld be nice if they offered oat milk at the breakfast spread

very friendly staff, hotel and room was very clean, great breakfast

unhealthy breakfast

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

very good plenty enough for a breakfast. waffles and juice with coffee and yogurt

breakfast buffet was nice, hot choices were very welcome

to downtown clean comfortable room very comfortable bed great breakfast - one of the best in our

the fitness and pool area very nice

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

due to covid, breakfast limited to yogurt- grab and go

pool and hot tub clean and very heated

could have better robes to attend pool/hot tub

paid for a lake view, but it was more like a parking lot, pool, and tent view

the location, the view, the rooms, the bar staff were personable, friendly, and helpful!

big rooms, nice pool, clean and good looking spot. the bed was comfortable too.

a basic breakfast, but more than adequate

to cmac, so if you are staying the night to see a show, you can walk and save on the hassle of parking or uber

was a truly memorable stay, thanks to the exceptional service i enjoyed breakfast at the hotel the food was delicious

needs to pave the parking lot, also bathroom floor behind door was dusty and had hair on floor, stayed in room 201

i grabbed a couple muffins for breakfast, once. a few more options would have been nice.