pool

was told no kids meals but after realizing there was a qr code to use it clearly says 5

way to parking lot if handicap spaces are all full

the stairway to the back parking lot was dirty and covered with cigarette butts

we were 2 adults, 3 kids

breakfast was great and it was quite and my kids enjoyed playing with other families at the pool

breakfast was perfect and i enjoyed it very much

everything. especially the pool/hot tub. and the basketball court

clean, friendly staff, great pool and hot tub, room wall were not thin and breakfast was great

actually didn’t eat the breakfast but we loved the location

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

cleaning staff very helpful and polite. the laundry room was very nice.

i asked if i could have an extra blanket and was told no it's laundry day

had larger vehicle parking at rear of property. multiple machines in laundry room.

be nice to have tv in laundry room

noises let kids run up and down halls on multiple floors sounded so loud

but she set me up downstairs so that i could watch the game on the large screen tv in the breakfast area

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

kids running in hall, unsupervised

a different menu everyday for breakfast

there was a lot of kids knocking on doors and running

full kitchen, bbq grill, complimentary refreshments, grocery shopping)

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

friendly staff, great breakfast, comfortable bed, spacious room, convenient location

the pool was a huge bonus to my children and i when they got restless in the room

i did use the gym, it’s small, as most are, but it had all i needed

very clean enjoyed pool '' and delicious fresh breakfast

1st night we got woke at 3am by the room next to us locking their kids out of the room

hotel had pool n gym

room quality and great breakfast.

excellent breakfast. wonderful staff. nice room.

very friendly staff accommodated my late check out requests with no issue.

we were running late and looking for a quick stop for breakfast

the breakfast was delicious, the staff is very friendly. the rooms were nice and clean.

the lady filling breakfast was rude

gym with accurate scale

hotel could have been cleaner, the common areas and gym were not as clean as other hotels in this brand

the pool could have been warmer.

cleanliness, excellent , helpful hotel staff and great breakfast.

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

i also ended up choosing this one for the gym

also gym is quite outdated and there is a weird smell in the whole

the property advertised free access to the gym however it was not available to use

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

there was a smell in the hall when you went to the laundry room

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

they have on sight laundry washing and drying

laundry facilities on site

the room size the vending area the laundry area

laundry and they hold your luggage for up to 24 hours after checkout which is very

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

close to the airport, comfortable bed, delicious breakfast!

closeness to airport. great breakfast offered at early hours. shuttle was right on time

a shuttle picked us up within 10 minutes

staff were friendly and the continental breakfast was very yummy

great location for airport travel, and has a shuttle

clean and pool area is nice.

great staff - very friendly and helpful. pool and gym facilities outstanding.

great gym. room was good sized. hotel in walking distance to some good restaurants.

the pool was a bit cold, but it her than that, everything was

it was due to covid, it was still disappointing that there was no restaurant or bar open

no changing area for the pool facilities

the bar staff & front desk associates went above & beyond to make sure i felt at home on my week-long

the breakfast was not cooked properly using substandard products such as prepackaged potatoes, lame

thought room came with breakfast. it didn’t. buffet a bit expense for what was offered.

the morning waiter at breakfast was polite and helpful

breakfast amazing. omelets sausage waffles and fruit smoothies.

some of the breakfast items were not great ie. oatmeal was bad in some locations.

pool was good

staff were so friendly and the breakfast was great

staff, breakfast, room was clean and comfy.

breakfast poor at 4 am!

had to be at the airport at 4 am and the shuttle was right there to gete when called

kids enjoyed

gym, good breakfast, very nice and helpful staff, plenty of parking, clean and comfy bed, large

we asked in the morning for the shuttle to the airport, we were rudely informed that the airport was right there to walk over

they have breakfast by the way

variety of breakfast items, fitness center, location

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional fee

no hot breakfast served. no use of pool

pool and fitness center were not open but still paid the same price for the room as if all the amenities

shampoo bottles were empty and there was one soap bar for 4 people

pool was cold.

breakfast is always a bonus and the restaurant & bar is a nice addition

fantastic, the kids loved the waffles

on-site restaurant and all of the other hotel amenities you could want (breakfast, pool, fitness, etc

the staff at the front desk and in the breakfast area couldn't be nicer.

everything from start to finish was pleasant and the breakfast was the best from any hotel i've had

comfortable beds; nice kitchenette; wonderful staff; great breakfast (eggs and sausage in addition to the typical carbs

full kitchen and all of the things you could ever need to use

the towels were obviously washed — but they need to do something to reduce static cling in the laundry, or something

fast easy early check in.

staff was great from check in to coffee/ bar

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

free shuttle to our event

it would be nice if airport shuttle service available.

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

lovely rooms and outdoor bar area

beautiful bar on the roof and great restaurant in the lobby

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

top bar beautuful with great outdoor fire pit and best views of the city but small

wish more kitchen items were available like dish rags/sponges, drying rack, papee towels, etc

full kitchen, comfortable couches & bed

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

parking was adjacent to to the property

the openness of the room and cleanliness was excellent! the full kitchen was awesome!!

room, beds, pool, bathroom where great

no shuttle, no room service despite both being listed here and being reasonable i made the choice of

night receptionist signed me up for shuttle at 0645 am

restaurant and pool on premises great for small children.

the room, amenities, bar and restaurant were all excellent

they helped me figure out the laundry room

clean, has a decent breakfast, convenient.

the breakfast spread was lacking, but fine overall

food was fresh and presented well. continental breakfast.

up for graduation and this was clean, has free breakfast, staff was very personable

breakfast was great compared to others. staff was amazing and friendly.

cleanliness, friendly staff, large rooms, continental breakfast. check in was fast and easy.

the breakfast place a little bit small...

didn’t go away hungry from the breakfast

the pool water is warm and they have pool toys for the kids

it was clean, breakfast was complete, shower was great, front desk staff was great.

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change for the washer and

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next to our heads

they also do dvd rentals at the front desk for free which is cool, especially if you have kids

nice rooms. great breakfast!

hotel bar and restaurant. easy access to main hwy.

large and spacious pool. rooms in great condition

staff was very friendly, and the breakfast was great with service

it was clean and nice. the staff was great. the free bar was the best!

bother paying extra for the breakfast

kids were very disappointed

coffee was hot and delicious and my kids loved the make your own waffles

gym equipment was broken and no disinfectant available

has a pool and a gym

a group of kids was staying there and i'm willing to bet one of them pulled the fire alarm

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

the kids had a great time in the pool and picking out snacks at the snack bar

it was clean and comfortable. the gym was great.

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

breakfast is amazing, the staff was extremely polite and the amenities were impressive

breakfast was grab and go which i appreciated with covid still being very much a concern

loved the size of the room and temperature of the pool.

they have thought of everything; it’s basically your own little apartment with substantial kitchen and lots of workspaces

room was clean, kitchen area and fridge were clean

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

great location, nice atrium, pool, and fitness center.

absolutely loved the bar staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

room needs a good clean-up, and laundry people make sure the towels are clean

the staff, the location and the kitchenette was real handy.

the cost to was clothes and didn't have change machine to get coins to use for laundry

the laundry room is also shut down

the kitchen area.

the staff was very friendly and you could park right in front of your room. wifi was good.

the parking lot is small but good spaces to park

there were a few adults under the influence that were hanging in the parking lot and were verbal not swearing, but made me uncomfortable and the room by us was loud

the kitchenette had good appliances

no fuss -- was very easy interactions with staff. good location. full cable, good wifi.

two bed rooms, sleepsofa, kitchenette, livingrm area and two fullsize bathrooms

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

staff was very friendly and helpful. room was clean, breakfast was good.

pool was way too cold

i would add almond milk as an option for coffee/breakfast

cleanliness and breakfast was good

only one laundry machine

the hotel offers 24/7 free snacks which is wonderful especially when you travel with kids

we were so busy and my kids utilized this a lot

stayed for one night with two kids

room was huge had dining table couch pool was very nice

is close to rit good breakfast selection friendly staff has pool and gym rooms are spacious and

value in the area, with an above average breakfast for what we typically see at comfort inns

the pool staff was very nice and helpful

website said it had a heated indoor pool and it didn't not was the pool it had an olympic size like you said

great stay - would recommend for families with young kids!

the pool

no pool for the kids, no breakfast.

bed was very comfortable, the full kitchen was quite handy, the location was incredibly handy to whatever we needed, staff was

this hotel room was clean and spacious breakfast was great pool was nice staff was very

one very important point for me is that they have ev chargers

breakfast area not clean when guests were eating, and all food finished by 8am

no towels were available, pool was booked so kids could not enjoy stay

the pool and gym hours were great-7 am-11pm

the pool and gym hours were great-7 am-11pm

breakfast was good

it had 24 hour laundry facilities and the room was spacious

you can do your laundry

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

breakfast could be better

enjoyed the breakfast, bath, peace

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

breakfasts

breakfast was lame

shuttle service was an added perk

gym terrible. no coffee in lobby. staff not friendly. furniture in room very worn. towels thin.

long waits for shuttle

nice place, clean, loved the pools. need to enforce no kids i hottub!

a lot of college kids working and they are all pleasant and very helpful

pool was extremely crowded and

breakfast buffet was awesome and staff friendliness was really good

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

pool and whirlpool was great

staff and the breakfast

breakfast was nice and the atmosphere was cheerful

staff was very welcoming! the breakfast was great! room was very nice!

the breakfast room was the largest and most comfortable that we had ever been in

staff was super great the stay i was there the inside pool was awsome my daughter love ud83dudc95 it will recommend to anyone

the breakfast was fantastic and staff and location was great

breakfast was good, it's always nice to have breakfast before leaving for the day!

went for my daughter's gymnastics states competition and we stood one night

homey and friendly atmosphere and good fresh clean breakfast experience

the breakfast

nice staff clean rooms pet friendly the free breakfast was delicious and everyday was something different

the pool and gym amenities were great too

large room, good breakfast nd resonable price

she loves the pool and hot tub as well as the breakfast in the morning

i enjoy the breakfast and the entire hotel was so clean .... staff were friendly

fantastic facility, we even used the pool while it was snowing outside!

enjoyed the spa and pool area

the kids enjoyed the pool

the pool was nice but freezing cold

the staff. the location. the pool.

also appreciated the complementary bottled water and chocolates for guests

rooms were spacious and clean

pool not open even though it was advertised do kids were disappointed

pool, sauana, jacuzzi and gym were excellent

gym!! starbucks in lobby.

more staff working the car parking

check in and late check out

early check in and late check out

not easy to get out of the parking lot due to the location

front counter help was fast and courteous. nice location, easy parking.

the wifi works great

room was amazing. breakfast was great and location was perfect for us

then the breakfast was amazing, i honestly wished they served it all day long lol

i was pleased with the pool area nice and clean

room was booked for 2 adults and 2 kids, but only 3 big towels were provided in the room, and only 1 small bottle of each shampoo and

parents leaving there kids at the pool when there 15 kids it gets dangerous...

hot tub, breakfast , pool and cleanliness

location, very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast including egg, sausage, etc, and they gave us a quiet

the pool was nice, and the breakfast was good

friendly very clean heated pool and nice hot breakfeast

breakfast very good and the pool and jacuzzi provided much needed relaxation

clean, good location, free breakfast & other amenities, helpful staff.

breakfast included more than i expected. including fresh made pancakes

the staff was very friendly and i liked the on-site laundry.

breakfast was great and coffee was good

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly struggling and sweating and swearing loudly

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

the pool could have been cleaner.the water was a little bit cloudy.

liked everything was great location staff was great pool and hot tub was excellent

manager was very helpful and the pool hvac had broken just prior to our arrival

the pool was not open which was somewhat important in our choice of this facility, but heh, things

gym equipment

and clean, the beds were very comfortable (pillows were great, too), breakfast was plentiful, pool and whirlpool were great, staff as courteous and helpful

we asked for early check in and they had several rooms ready

the room and the pool was good and the food

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets