very nice great breakfast

there's gym and no pool

gym was nice

gym was not useable

clean, comfortable beds, & accommodated a early check in.

we liked that we could carry our luggage directly into our room from our parking spot

loved the massive parking spot right in front of the room

rooms are a joke spraying fabrazeez did not cover up the smoke smell cigarette butts covered the parking lot shady characters hanging

it had been used a hundred times

good location, good parking

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

spa tube

breakfast was bread and coffee, but it would be crazy to complain for breakfast when you are paying

great stay with spa tub we will be back

we didn’t stay at the location for breakfast. we took it for the road. everything was good.

great breakfast, friendly staff

outstanding breakfast

the pool and hot tub were excellent

pool and hot tub being open were nice

breakfast time i see some working or homeless kind of people

big rooms, nice pool, clean and good looking spot. the bed was comfortable too.

the gym was clean

like everywhere these days they lacked experienced wait staff in the bar / restaurant

pool- no towels available, wish it faced the water

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!

other than not real breakfast. was a good stay

unhealthy breakfast

very good plenty enough for a breakfast. waffles and juice with coffee and yogurt

very friendly staff, hotel and room was very clean, great breakfast

what breakfast!!!

breakfast was good

to downtown clean comfortable room very comfortable bed great breakfast - one of the best in our

breakfast was not good

also liked the free breakfast buffet

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

i grabbed a couple muffins for breakfast, once. a few more options would have been nice.

needs to pave the parking lot, also bathroom floor behind door was dusty and had hair on floor, stayed in room 201

parking in the back

back parking area was not paved but they moved us to a front room which was better for us

they could have had more choices for the free breakfast

my kids loved pool. it wasn't huge but was refreshing

pool was small

we loved to indoor pool and cookies at the front desk were a nice touch

breakfast was great!

gym equipment

wonderful free breakfast. updated and clean throughout.

the continental breakfast was a good addition to our stay it makes my kids happy

manager was very helpful and the pool hvac had broken just prior to our arrival

nice pool and hot tub

breakfast was awesome

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

clean, friendly staff, price, amazing breakfast, everything!!

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

breakfast included more than i expected. including fresh made pancakes

the breakfast was adequate and there's a laundry room which was handy.

the pool and spa was spotless

this was a very clean hotel. nice pool and hot tub

gym looked pretty nice too

hot tub, breakfast , pool and cleanliness

breakfast very good and the pool and jacuzzi provided much needed relaxation

the decor and breakfast were my favorite things about this property.

then the breakfast was amazing, i honestly wished they served it all day long lol

much smaller pet fee

was rather high kids birthday party in hot tub should have been for adult use only, not a lot of

change pool to saline (salt)

very clean, good breakfast, friendly at desk

had a room next to ice machine, laundry and elevator …

i was hopong to use the hot tub in the fitness room but it was locked.

pool was great

wished it had a regular pool.

breakfast was so good, gym was great, laundry was awesome,

sitting surfaces, having an additional sink, having a desk, clean and new and fresh feel, breakfast was well stocked and seemed fresh, lobby was comfortable, coffee 24 hours, tv worked

i would have liked to try the gym

breakfast was so good, gym was great, laundry was awesome,

everyone was very pleasant, the room was clean and comfortable, and we enjoyed breakfast

great restaurant

loved the golf course and bar! bartenders were so friendly and the environment was relaxed.

people with kids should have their own area of a

in the parking lot

next time i want to try the pool and spa

early check in and late check out

check in and late check out

easy parking outside your door

wifi included

parking right outside your door,clean, quiet, nice area to find supper you could

was super welcoming and helpful with room and pool access

enjoyed the spa and pool area

the pool!! i bought my grandkids, we had a blast....

also appreciated the complementary bottled water and chocolates for guests

fitness center and pool were top quality

the breakfast was great and the staff was very great

slow elevator, no one refilling anything at breakfast bar

nice helpful staff, ok breakfast, everything is new, comfortable bed, fairly quiet location

the tables at breakfast could have been cleaned more

clean, friendly, great parking, great continental breakfast

staff was very welcoming! the breakfast was great! room was very nice!

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

the hotel staff was very friendly and the hotel was very clean. breakfast was great.

excellent breakfast the next day

also it was nice to be able to use pool, hot tub, and gym

the hotel offers 24/7 free snacks which is wonderful especially when you travel with kids

was over the laundry, which was in use at 7 am

tea and some simple snacks, fruit and juice available 24/7 which was amazing when travelling with kids who want snacks at odd times

away from vending machine because my dad is a very light sleeper and we got the rooms next to gym, public bathroom and vending machine; second, the breakfast was not very good and there is no

gym could be bigger with more equipment

pool was way too cold

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

the staff was friendly, the room was comfortable and the kitchen had everything we needed.

the room, bathroom, kitchen, etc were spotless

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant, mopping and vacuuming

the laundry room was also messy

the bed was really comfortable. and loved the mini kitchen. awesome sauce!!!

the staff, the location and the kitchenette was real handy.

great location, nice atrium, pool, and fitness center.

convenient location . like the fact that it has a restaurant and bar on the property

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

pool

burned the eyes and kids couldn’t stand it for very long

love the kitchen amenities

the pool was closed as they were doing renovations.

the rooms were large and clean, with a kitchen - perfect size for a family.

free laundry was really nice as well, especially with 3 kids

a pool, gym, laundry & seating areas, parking

we only stayed overnight, we will use this hotel for the kitchen

location was easy in and out, and i liked that you had ev chargers

fresh, clean, and relaxing. excellent breakfast options. welcoming personnel

website said it had a heated indoor pool and it didn't not was the pool it had an olympic size like you said

this hotel, for what i paid for a room, it was large with plenty of room, clean, the continental breakfast was great, plenty to chose from

the breakfast could be better accommodated on weekdays. cold cereal is not the only option.

the pool and the breakfast

of towels the tv was a nice size i got all the channels front desk attendant was very nice the pool was clean he made sure we had towels the breakfast was good

was noisy the first night - kids running on the floor above us

breakfast was well stocked and lots of variety

so i couldn't fill it up to give the kids a bath

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

gym equipment was broken and no disinfectant available

we got a complimentary free drink, the pool was nice and warm and the room was perfect

breakfast was no included i had to pay an extra 14 a person….

the pool!!! my girls loved it!

we went on new years eve, the bar restaurant was not open.

that's outta there control because of covid an that's not having the bar & restaurant open but other than that,perfection

great shower, comfy beds jacuzzi was great and breakfast was delicious.

the pool was very strong with chemicals and water was a little murky, but the kids had fun

although we didn't have the opportunity to use the pool or gym, they were available

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next to our heads

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be helpful to

they let their kids run up and down the halls and make noise and think nothing of it

check in excellent, breakfast excellent.friendly personal.

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

pool breakfast gym location

breakfast included, pool, gym

also offer shuttle service

room, beds, pool, bathroom where great

rachel and sydney at the bar were great

the hotel is very secured with a nice swimming pool and a gym

the pool was nice, the rooms clean and bed was comfortable.

top bar beautuful with great outdoor fire pit and best views of the city but small

great gym with well maintained equipment and rowing machine.

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

room service personnel were great brought us alot of garbage bags and even came back for the

the openness of the room and cleanliness was excellent! the full kitchen was awesome!!

very nicely decorated, kitchen was wonderful, very comfortable.

loft is good for families with kids or young people.

the rooms/lofts were spacious, high ceilings, kitchen, etc

it was clean and beautiful and the staff were amazing! loved the bar area!

modern, comfy bed, bar in lobby

staff was great from check in to coffee/ bar

it would be nice if airport shuttle service available.

fast easy early check in.

cleanliness, pool, breakfast

swimming pool too small for the amount of ppl & kids there. same for the breakfast area.

the indoor pool was perfect for kids & a decent temperature

it was an excellent stay my kids and i got every two weeks

shampoo bottles were empty and there was one soap bar for 4 people

laundry machine broke for a while.

location on river, kitchen had everything i needed, comfy bed

full kitchen and all of the things you could ever need to use

all of the staff from front desk, housekeeping, and kitchen attendants were very kind, courteous, and professional

spacious room with full kitchen

the lady at the bar last night (i’m terrible with names

no breakfast, but a starbucks is conveniently located on the ground floor

caused the pool to be closed for the first 2 days and the lobby level/check in was a bit mixed up

did not like that the pool was not open

my kids barely got any sleep

pool was closed

we even used the pool

the bar was very nice as well

great gym. room was good sized. hotel in walking distance to some good restaurants.

pool water was chilly

permitted early check in. 6th floor head maid nice.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

clean and good location. shuttle available

breakfast

good, and if you have too much luggage to walk across the street to the airport, there is a free shuttle available (just ask the desk)

love the early breakfast (starts at 4 am)

it was clean. very clean. the bed was comfortable . the breakfast was very good.

the pool area is nice and fun for the kids

my room was clean!! i was greeted by friendly staff! loved the pool and gym.

pool and weight room were clean

amenities include a continental breakfast, excercise room, pool free parking and wifi

loved it the staff was amazing the pool even better. my son loved it and the room was sooo clean

a shuttle picked us up within 10 minutes

shuttle was timely both directions and the drivers were friendly and helpful

the shuttle arrived on time at 4:30am and we were also able to leave our vehicle at the hotel while we

breakfast was delicious and fresh

the shuttle wasn't working, but one of the staff still drove me to the

spa, pool and coffee always available.

we had traveled all day and were ready to do laundry, relax and prep for our next day

the breakfast was very good, and the fresh baked chocolate chip cookies is a nice touch

nice hotel with many amenities including pool and breakfast, geared to wine trail travelers

they allowed us to park our truck and boat trailer in their lot

not that i didn't like the inside pool, but an outside pool would have been awesome.

there were 5 kids without adult

there should be signs to supervise the kids in the pool. thats a liability if something happens.

breakfast and the cleanliness

breakfast coffee was weak. 2 of the 3 mornings no dark roast!!

laundry and they hold your luggage for up to 24 hours after checkout which is very

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

great breakfast options they had eggs sausage yogurt cereal and more

breakfast. no one from staff brings another food. no one cares about you

value, breakfast

free breakfast was great

they have breakfast by the way

breakfast bar limited

breakfast amazing. omelets sausage waffles and fruit smoothies.

pool was nice. good breakfast. waffle maker:). clean room. nice staff

didnt know i had to asked the earlt morning clerk to let me in for my gym exercise

from check in to breakfast

i also ended up choosing this one for the gym

the gym was closed. there was hair on my towel(s) and wash rags.

close to the airport and breakfast provided

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast was good

very comfortable and good breakfast

food was fresh and presented well. continental breakfast.

my husband was in the hospital and needed a place to sleep and do laundry

the breakfast was very high in carbs and limited choices for fruit

the breakfast. not much which was healthy or low calorie.

spacious suites with kitchen are a nice touch

cleanliness, excellent , helpful hotel staff and great breakfast.

large kitchen comfy bed and pillows

hotel could have been cleaner, the common areas and gym were not as clean as other hotels in this brand

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

they need to clean there pool and they charge a deposit every time you modify your stay

like that you have a pool, fitness room, offer complimentary breakfast and the workers were

i like the pool and the hot tub

kids however loved it

more time in the pool

clean, friendly staff, great pool and hot tub, room wall were not thin and breakfast was great

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

i love the two bedroom suites, the large living area and kitchen

was spacious, pillows comfy, well supplied kitchen and hot showers

are like a studio , loved the kitchen in room and the sofa bed

cleanliness, the lobby and free coffee, tea and breakfast

there was a nice selection of breakfast food, although there was a full house

liked the room setup especially the kitchen size

full kitchen, bbq grill, complimentary refreshments, grocery shopping)

great gym and the staff was awesome

wanted to book a room for my kids birthday that had a pool because she loves swimming and cant until the summer due to weather

the hot tub and pool were great

kids were mostly unsupervised even though there were adults there

the pool was a huge bonus to my children and i when they got restless in the room

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

had larger vehicle parking at rear of property. multiple machines in laundry room.

cleaning staff very helpful and polite. the laundry room was very nice.

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

be nice to have tv in laundry room

sounded like they were doing gymnastics all

way to parking lot if handicap spaces are all full

free breakfast need to be offered. because family with kids needs that.

pool and hot tub were wonderful

gym and spa size