we loved eating breakfast there too

laundry machine broke for a while.

kitchen

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner for us at weekend, skylar figured best rate for us to save our money, wendy, kay &

the towels were obviously washed — but they need to do something to reduce static cling in the laundry, or something

had to be at the airport at 4 am and the shuttle was right there to gete when called

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

booked here over other options because of the pool (kids needed something to do)

not advised there was no shuttle operating due to covid

the breakfast, the service of staff, the cleanliness of the room

the shuttle wasn't working, but one of the staff still drove me to the

fitness room...keep me in shape& more energetic

early breakfast that i miss at other shows

shuttle was timely both directions and the drivers were friendly and helpful

staff from airport shuttle to front desk were friendly and helpful

we didn't use the pool or gym so i can't comment on

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads done by mom), flexibility- they

rachel and sydney at the bar were great

very clean. friendly staff. nice gym

staff and helpful shuttle service to university of rochester athletic facilities - gym

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

had a over priced vending machine and laundry on sight

close to the airport and expressway. no pet fee for my cat.

they have on sight laundry washing and drying

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

there was a smell in the hall when you went to the laundry room

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

the lady who checked us in was accommodating with early check in and very pleasant

smile and cheerful attitude, making us feel so welcome (even with a group of sleepy college kids)

breakfast was great compared to others. staff was amazing and friendly.

breakfast included, pool, gym

pool breakfast gym location

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front desk of this encounter, the desk

the kids loved swimming in the indoor heated pool

people arriving after midnight with kids screaming, running and crying down the hall until 1 a

they also do dvd rentals at the front desk for free which is cool, especially if you have kids

great breakfast. kids loved the pool! friendly staff. social distancing measures were in place.

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

the bar staff & front desk associates went above & beyond to make sure i felt at home on my week-long

the bar area downstairs was very nice and convenient

my kids enjoyed the

there was a very convenient and reasonably priced parking with free ev charging stations!

we had no pillows or bedding for the kids

great staff - very friendly and helpful. pool and gym facilities outstanding.

we even used the pool

the bar was very nice as well

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

pool was a bit too cold

the gym looked great but i had no time to use with the kids around

the location was absolutely perfect, and our kids were able to use the pool in the morning and in the evening, which was big enough to support many families

the kids loved having the pool and the restaurant across the street with tableside mario cart was a big

pool and gym

the gym, the rooms and the staff and the breakfast

we stayed on a sunday night and the bar was closed which was disappointing.

kitchen served amazing food and the pool was also fun my son loved being able to go there every day

hotel bar and restaurant. easy access to main hwy.

staff was very friendly, and the breakfast was great with service

very friendly staff, nice pool

so i couldn't fill it up to give the kids a bath

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

breakfast was amazing

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

has a pool and a gym

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

very clean, staff were friendly and the pool was nice

although there was a pool inside, we did not use - next time though

she gave my kids each a bottle of water to take to school with them as well as a snack

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on

it was a well equipped unit including a full kitchen.

did not partake in breakfast, however it was a cute assembly line

room was clean, kitchen area and fridge were clean

workout room hours were very limited and was in the same room as the laundry room thus making the room extra hot

having a complimentary laundry was really appreciated

breakfast had hot items, not just cereal and toast

close to the airport and breakfast provided

everything from check in to breakfast to check out.

the property advertised free access to the gym however it was not available to use

also gym is quite outdated and there is a weird smell in the whole

there is a bar downstairs

it would be nice if airport shuttle service available.

fast easy early check in.

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

free shuttle to our event

convenient location . like the fact that it has a restaurant and bar on the property

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

absolutely loved the bar staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

great gym with well maintained equipment and rowing machine.

beautiful bar on the roof and great restaurant in the lobby

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

the room, bathroom, kitchen, etc were spotless

was clean, roomy, had a kitchen (

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

the laundry room was also messy

the staff, the location and the kitchenette was real handy.

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

pool was way too cold

i would add almond milk as an option for coffee/breakfast

the staff was friendly, the room was comfortable and the kitchen had everything we needed.

beautiful room and interesting hallways. great location with easy parking

adults / 2 kids), but you definitely need to be comfortable with your roommates in this space

the service is above and beyond with everything from an upgraded room to a bottle of champagne to room service delivery with snacks and towels late night

loft is good for families with kids or young people.

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect place but i wasnt able to

website said it had a heated indoor pool and it didn't not was the pool it had an olympic size like you said

timing didn't allow us to partake of the complimentary breakfast.

staff was helpful and breakfast was so good

the breakfast could be better accommodated on weekdays. cold cereal is not the only option.

the pool and the breakfast

friendly staff, nice room, nice clean pool area, good breakfast selection

great stay - would recommend for families with young kids!

the breakfast was good and the hours were even better so you didn't have to rush down before it closed

full kitchen with dishwasher

we especially appreciated the full kitchen with a full size refrigerator which is essential when traveling with my kids

the pool could have been warmer.

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

the room was very big and had a beautiful kitchen.

pool room

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

the location is convenient. the breakfast is decent, and the needed quietness is there.

like the gym open even for one person at a time

husband and i are early risers so the breakfast times were fine for us

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

no towels were available, pool was booked so kids could not enjoy stay

you can do your laundry

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

some type of meat for breakfast add bananas for fruit

it had 24 hour laundry facilities and the room was spacious

a wendy's within walking distance, and i had room to park my 30ft work

coffee was much to strong but the rest of the breakfast was very good.

cant wait for continental breakfast to return

breakfast was lame

nice motel, free continental breakfast, nice and clean place.

hot breakfast, free coffee/snacks available 24/7, firepit

breakfast was good with lots of food for kids too..

staff were very helpful and friendly, a little ‘library’ shelf had books to borrow - our kids loved being able to choose a bedtime story each night

free ev charging

was over the laundry, which was in use at 7 am

long waits for shuttle

nice place, clean, loved the pools. need to enforce no kids i hottub!

lots of parking, nice room, clean and quiet

fact that children weren't allowed in the hot tub, as we have had experiences in the past where kids jumping and screaming made for a not-so-relaxing time

didn't use gym but from what i could see, it looked decent

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit and couldn’t because the battery in the door died i waited 3 hrs

the front desk staff was very cordial and efficient. wish we had more time for the pool and gym.

pool is way to small ! kids over powered this small pool .

and canadian bacon breakfast was delicious

but she set me up downstairs so that i could watch the game on the large screen tv in the breakfast area

kids came in to use the pool and they were out of control

more time in the pool

the pool and the hot tub.

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

they dealt with my crazy kids great

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing bad business first time club sign

breakfast good

we were running late and looking for a quick stop for breakfast

breakfast with real name brand foods, a washer and dryer for guests, cable, clean modern looking

very friendly staff accommodated my late check out requests with no issue.

up for graduation and this was clean, has free breakfast, staff was very personable

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

food was fresh and presented well. continental breakfast.

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker for a hot breakfast

the rooms is also nice fit for us as it had a separate room for kids to sleep

my kids are really picky but they loved the soups

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

there was a nice selection of breakfast food, although there was a full house

clean, weel stocked kitchen and bath

the pool

parking was good. gym, pool, and breakfast were included.

limited breakfast and pool close, do to covid totally fine

pool was good

pool was nice. good breakfast. waffle maker:). clean room. nice staff

not enough handicap parking

the pool

desk was sweet and knowledgeable , the vibe was great , the pool was amazing and the hot tub the kids enjoyed themselves as well as is adults

the pool was fantastic and so was the room

the person in the next room had kids and they were loud but i have kids so i know that’s hard.

looks fairly new. very roomy. good breakfast. good location

(despite being right beside the pool) amenities were acceptable

kids loved the pool

our kiddos loved the pool! it was clean and heated!

kids were mostly unsupervised even though there were adults there

the fitness room had no extra towels and requested that we clean off the equipment after use, but there

fitness center closed for now

value, breakfast

free breakfast was great

breakfast super friendly staff

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

had larger vehicle parking at rear of property. multiple machines in laundry room.

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

did not use pool this visit

excellent breakfast the next day

staff was very welcoming! the breakfast was great! room was very nice!

i also loved the gym and pool area

was a cute room with a little kitchen and the size of the room was perfect

the parking lot is small but good spaces to park

there were a few adults under the influence that were hanging in the parking lot and were verbal not swearing, but made me uncomfortable and the room by us was loud

no oven. no wifi. windows were very old. screen ripped open.

the parking lot is small but good spaces to park

the kids enjoyed the pool

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

the indoor pool

i hear the pool and hot tub were excellent and breakfast was available in the am

fitness center and pool were top quality

for more pool time

not a kids menu on room service menu

lifeguards would allow the kids to jump in the pool and also allow the kids to be in the hot tub

very nice grounds. indoor and outdoor pool. restaurant and bar onsite. close to everything.

pool was not working therfore the water temp of the pool was really cold unacceptable for the kids to swim in

clean, the staff was friendly and helpful with ideas of what to visit and where to eat, and the breakfast each morning had a wide selection from which to choose

the breakfast in the morning was delicious

location and the breakfast was beautiful.

pool and whirlpool was great

we loved that there was a pool

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

easy parking outside your door

parking right outside your door,clean, quiet, nice area to find supper you could

first floor. easy walk in from parking spot.

not easy to get out of the parking lot due to the location

breakfast

75.00 pet fee for one night was exorbitant and unexpected

i was near the pool entrance, like i requested

fitness room was poorly equipped

much smaller pet fee

the pool was nice, and the breakfast was good

breakfast was great

breakfast was amazing, beds soft, clean, easy check in and out

breakfast

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

breakfast was above average, coffee was available 24 hours (and cookies

breakfast was great and coffee was good

we had asked for late check out when booking on line

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly struggling and sweating and swearing loudly

clean, good location, free breakfast & other amenities, helpful staff.

loved the breakfast, the pool, and the staff

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

my daughter enjoyed the pool

the pool could have been cleaner.the water was a little bit cloudy.

liked everything was great location staff was great pool and hot tub was excellent

great facility! breakfast was delicious and the staff were so helpful and kind

gave us early check in

pool was small

the pool was very chilly so we weren't able to enjoy it.

breakfast was one of the best that i've had at a motel

a great stay; from the friendly staff at check in, spotless room, comfortable beds and wonderful breakfast

the pool was finally open! breakfast was delicious

she loves the pool and hot tub as well as the breakfast in the morning

staff, super clean, great breakfast, and an amazing fitness room

we were hoping after a long day of business traveling the pool would be open - we arrived at 9pm

no hot breakfast and high carb sugary options

breakfast food was very good & convenient

went for my daughter's gymnastics states competition and we stood one night

nice and clean and good breakfast

nice staff clean rooms pet friendly the free breakfast was delicious and everyday was something different