breakfast was

great facilities including gym, laundry and nice breakfast

i would have liked to try the gym

we did not use the gym facilities, but they looked nice

it was clean, had a nice breakfast area, and close to exit door.

the advertisement for the hotel marked that it has a pool, when it did not. it has a jacuzzi.

large hotel, with good free breakfast

i was hopong to use the hot tub in the fitness room but it was locked.

lovely country setting, had all we needed. let us have a late check out. staff very nice.

nothing they could help. due to covid things were not available like hot tub or fitness room.

first floor. easy walk in from parking spot.

front counter help was fast and courteous. nice location, easy parking.

early check in and late check out

the wifi works great

not easy to get out of the parking lot due to the location

clean and free breakfast

sure enjoyed the fridge and microwave in our room lots of hot water in our very nice bathroom breakfast was

breakfast was good but putting the plates in the middle of the line vs

pool water didn't seem clear which stopped us from using it for fear of bacteria, others were using

pool could’ve used a cleaning.

rooms are a joke spraying fabrazeez did not cover up the smoke smell cigarette butts covered the parking lot shady characters hanging

there was plenty of parking available and close to the room

we liked that we could carry our luggage directly into our room from our parking spot

it had been used a hundred times

location and size of rooms and parking.

great stay with spa tub we will be back

this was the closest place to stay to the casino. it was comfy enough. very large room, nice!

we didn’t stay at the location for breakfast. we took it for the road. everything was good.

loved the spa tub

they are also open for breakfast

there's gym and no pool

breakfast

continental breakfast was great

were no trays to take breakfast back to the room

the rooms were very clean and comfortable, the stafff was friendly, and the breakfast was good!

kids loved the pool

liked the location, and the staff was great, the pool was clean, breakfast was good

we'd love to have been able to check out the pool

clean , comfortable and a great breakfast in the morning

think of anything, except rowdy kids in the hallway, which the hotel did not have any control over, and it wasn't that bad

but the thing i've liked the most is the huge gym the hotel has

well run hotel - nice beds, great gym.

location, golf course, close to finger lakes region and eastview mall, family friendly hotel with a great

pool, sauana, jacuzzi and gym were excellent

where there for a concert at cmac we used the spa the following morning for massages

breakfast was great and coffee was good

we had asked for late check out when booking on line

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

breakfast was above average, coffee was available 24 hours (and cookies

the breakfast was adequate and there's a laundry room which was handy.

loved the breakfast, the pool, and the staff

pool was cloudy and hot tub not open

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

manager was very helpful and the pool hvac had broken just prior to our arrival

my daughter enjoyed the pool

and clean, the beds were very comfortable (pillows were great, too), breakfast was plentiful, pool and whirlpool were great, staff as courteous and helpful

property is dog friendly and only charges a $33 pet fee

we loved to indoor pool and cookies at the front desk were a nice touch

it was very clean and the breakfast was delicious with many items to choose from.

my kids loved pool. it wasn't huge but was refreshing

pool was wonderfully warm, the suite was spacious and clean and we love having the fridge and full

only complaint was the pool wasn’t available

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

breakfast

breakfast was great

the kids enjoyed the pool

fitness center and pool were top quality

the indoor pool

also appreciated the complementary bottled water and chocolates for guests

the pool was nice but freezing cold

breakfast options could have been a little better.

the complementary breakfast

welcoming & abundant resources. friendly staff & clean comfortable stat! breakfast is a plus

slow elevator, no one refilling anything at breakfast bar

clean, friendly, great parking, great continental breakfast

staff was very welcoming! the breakfast was great! room was very nice!

the hotel staff was very friendly and the hotel was very clean. breakfast was great.

breakfast was good. omelet was not hot enough.

also it was nice to be able to use pool, hot tub, and gym

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

gym had an elliptical and a treadmill as well as free weights all in good functioning order

staff was very good . good to have ev charger

no pool or extras for kids .

nothing for kids to do on property, no games room

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

was an excellent choice of food for breakfast, check in was efficient, and the accommodation was just what we wanted for our overnight

location and the breakfast was beautiful.

we loved that there was a pool

pool was extremely crowded and

breakfast was great, use of the gym and the pool was nice.

breakfast was good

very nice facility. friendly staff. excellent, and large rooms. excellent hot breakfast.

breakfast was not good

breakfast was great, lots of choices. helpful staff.

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

wuld be nice if they offered oat milk at the breakfast spread

other than not real breakfast. was a good stay

what breakfast!!!

very friendly staff, hotel and room was very clean, great breakfast

enjoyed breakfast, coffee was good too.

one bed was very saggy. there was nothing more than the appliances in the kitchenette.

the kitchenette had good appliances

was booking this hotel because it includes kitchen and stove

establishment, spa tub is older but very clean

they put me in the family room which has two rooms with two beds in each and a whole kitchen set up

pool- no towels available, wish it faced the water

they attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and i had to fight it again

pool was good amenity

like everywhere these days they lacked experienced wait staff in the bar / restaurant

pool and hot tub clean and very heated

difficulty connecting to wifi, no chairs in our room-had to sit on bed to watch tv, eat.

a basic breakfast, but more than adequate

couldn't get the wifi to work.

various healthy and indulgent breakfast options, too

parking in the back

no pool towels in the pool room

really nice and cleaned and the breakfast was really good

breakfast was good . location for college and shopping good

i would add almond milk as an option for coffee/breakfast

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

room needs a good clean-up, and laundry people make sure the towels are clean

the cost to was clothes and didn't have change machine to get coins to use for laundry

location and kitchen

the kitchen area.

i like the fact that it felt like a studio / home vibe with kitchenette full refrigerator clean bathroom no bugs no nothing definitely would recommend this if

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the bar staff. we ate there. didnt have good customer service experience

great location, nice atrium, pool, and fitness center.

the location was great. the bar was great. the accommodations were fantastic. had a great time.

absolutely loved the bar staff

beautiful room and interesting hallways. great location with easy parking

, which is really cool and made adults behave like kids writing on the boards and taking pictures in the loft

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

the room i stayed in was great! just wish it had a small kitchenette, with at least a microwave.

rking is in the back)

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

lovely rooms and outdoor bar area

great gym with well maintained equipment and rowing machine.

beautiful bar on the roof and great restaurant in the lobby

top bar beautuful with great outdoor fire pit and best views of the city but small

it was a well equipped unit including a full kitchen.

location was easy in and out, and i liked that you had ev chargers

workout room hours were very limited and was in the same room as the laundry room thus making the room extra hot

free laundry was really nice as well, especially with 3 kids

pool and fitness center are top-notch for a hotel in this class

breakfast was well stocked and lots of variety

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

breakfast was just what we needed for the kids and adults in our group

one could very easily slip and fall, especially young kids and older senior citizens

modern, comfy bed, bar in lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

fast easy early check in.

it would be nice if airport shuttle service available.

free shuttle to our event

hotel pool was chilly

patio looked really nice but was not accessible from the breakfast room or the pool

breakfast was no included i had to pay an extra 14 a person….

we stayed on a sunday night and the bar was closed which was disappointing.

patio looked really nice but was not accessible from the breakfast room or the pool

shampoo bottles were empty and there was one soap bar for 4 people

the pool water a little warmer but overall i loved it and they should have warmer blankets to the kids

pool was small but the pool area was nice

breakfast is always a bonus and the restaurant & bar is a nice addition

pool was closed due to lack of cleanliness when arrived but clean the following morning.

helped us with our early check in

i love how they have the swimming pool and a gym in the hotel

gym was great, breakfast had a lot of choices

people arriving after midnight with kids screaming, running and crying down the hall until 1 a

breakfast and indoor pool

the pool!

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

pool is great

convenient location for competition at local ninja gym. very pleasant staff.

traveling with an college sports team and we had a lot of needs -- late check out, luggage storage, getting rooms together, lost card keys, team meals at odd hours,

the breakfast was good and the hours were even better so you didn't have to rush down before it closed

ambience and breakfast are awesome

we especially appreciated the full kitchen with a full size refrigerator which is essential when traveling with my kids

good breakfast

even in the gym equipment was not working

pool and fitness center were

no hot breakfast served. no use of pool

free breakfast was great

great breakfast options they had eggs sausage yogurt cereal and more

pool and fitness center were not open but still paid the same price for the room as if all the amenities

value in the area, with an above average breakfast for what we typically see at comfort inns

was great the room was very comfy + our son had a blast especially in the pool we've been looking for somewhere with a pool that was nice and descent an away from home we're

breakfast is so welcoming every morning such a kind person

friendly staff and great breakfast.

the pool and the breakfast

the hotel is very secured with a nice swimming pool and a gym

very clean. friendly staff. nice gym

restaurant and pool on premises great for small children.

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

the pool was nice, the rooms clean and bed was comfortable.

had a junior suite and was very small. not worth price. paying for parking. bar closes early

pool was a bit too cold

pool water was chilly

the bar was very nice as well

it was due to covid, it was still disappointing that there was no restaurant or bar open

bar and restaurant areas had a great atmosphere

there’s no free breakfast

i loved the gym, very clean

another question about an ingredient she started yelling to the point we had to take our young kids and leave

no changing area for the pool facilities

the pool was okay i just prefer being outdoors.

breakfast bar limited

breakfast was great, they have a waffle maker which is amazing

breakfast amazing. omelets sausage waffles and fruit smoothies.

pool was good

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

distance, breakfast, room

it is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout room and because i am a hilton member, they upgrade me when possible

it was great, my kids had their own room on my daughters birthday

we loved eating breakfast there too

the staff at the front desk and in the breakfast area couldn't be nicer.

kids enjoyed

no shuttle because of covid but the walk is around 200m and it is very easy to do with small

love the early breakfast (starts at 4 am)

gym, good breakfast, very nice and helpful staff, plenty of parking, clean and comfy bed, large

breakfast

a shuttle picked us up within 10 minutes

staff were friendly and the continental breakfast was very yummy

comfortable, free shuttle

w had to leave at 4am and they brought out some cold food items for us for breakfast

staff from airport shuttle to front desk were friendly and helpful

laundry facilities on site

one laundry lady she good help

at night 1:30am you would hear running and jumping from kids

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

little gym was cute and it’s next door to a gas station- they have many car charging

close to the airport and breakfast provided

awesome breakfast

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

clean, comfortable and attractive. the pool was a hit with our grandchildren!

were big beds were comfy the pool was just the right temperature and breakfast was

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

nice, clean new hotel. spacious room with full kitchen and lots of room for all our stuff

pool & hot tub

i enjoyed the breakfast. and i loved the comfort of the room.

no room service no pool no gym as was advertised

customer service, cleanliness of the room, and breakfast options

just with it being during covid pandemic couldn't use all the facilities gym pool etc.

love the pool area,

breakfast was great and it was quite and my kids enjoyed playing with other families at the

full size kitchen, had coffee and popcorn there uopn arrival

breakfast

i love the two bedroom suites, the large living area and kitchen

hotel was very clean & good complimentary breakfast

breakfast was amazing

it was clean, very accommodating. the pool was perfect ;)

a different menu everyday for breakfast

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the breakfast, waffles were a hit with the kiddos

could not use hot tub kids would not get out of it

looks fairly new. very roomy. good breakfast. good location

the pool was a huge bonus to my children and i when they got restless in the room

the pillows and free coffee. the gym is nice too.

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

be nice to have tv in laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

group of kids was out of control in pool/spa area and adults and staff did nothing

there were also issues with kids on the 6th

too many kids in the hot tub, we couldn't enjoy or relax at all!!

was told no kids meals but after realizing there was a qr code to use it clearly says 5

nice pool and hot tub

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker for a hot breakfast

up for graduation and this was clean, has free breakfast, staff was very personable

neat, updated rooms. clean smelling and appearance. continental breakfast.

didn’t eat breakfast

very comfortable and good breakfast