the pool was very chilly so we weren't able to enjoy it.

another sign that if you choose early check in or out, the hotel will charge you by the hour

bed was so comfortable. nice pillows! good breakfast , quiet...

breakfast was one of the best that i've had at a motel

gym equipment

liked everything was great location staff was great pool and hot tub was excellent

the continental breakfast was a good addition to our stay it makes my kids happy

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

loved the breakfast, the pool, and the staff

wonderful free breakfast. updated and clean throughout.

the breakfast was very good!

the breakfast was adequate and there's a laundry room which was handy.

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

they don't serve the most elaborate hotel breakfast, but it was fine

showed emergency exits; but it did not show how to navigate interior hallways to get to lobby & breakfast area

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

they are also open for breakfast

this was the closest place to stay to the casino. it was comfy enough. very large room, nice!

small breakfast

the breakfast could have been better too, but other than that everything was great

pool is always a perk

lot of hair were in the swimming pool and the water seemed not clean.

temp of pool .... too cold

breakfast options are decent

pool, mattress, breakfast were all excellent

continental breakfast was great

clean, comfortable beds, & accommodated a early check in.

free breakfast

the breakfast was really good with a great variety of choices although the property didn't have a

were no trays to take breakfast back to the room

gym looked pretty nice too

breakfast very good and the pool and jacuzzi provided much needed relaxation

the pool and hot tub were very nice as well

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

the pool was nice, and the breakfast was good

we liked that we could carry our luggage directly into our room from our parking spot

loved the massive parking spot right in front of the room

ry dirty and soiled), there were two large trash bags in our parking spot for room 13, the room smelled like an ashtray with some kind of air freshener to try

there was plenty of parking available and close to the room

rooms are a joke spraying fabrazeez did not cover up the smoke smell cigarette butts covered the parking lot shady characters hanging

i was pleased with the pool area nice and clean

of control guests and no action - kids running around and one child got burnt using the waffle maker

fitness room was poorly equipped

room was booked for 2 adults and 2 kids, but only 3 big towels were provided in the room, and only 1 small bottle of each shampoo and

breakfast

gym!! starbucks in lobby.

tried to order room service because it was mother's day and the brunch was sold out

hour passed check in time for room and noisey kids talking and arguing thru doors check in was way too

was very nicely decorated, the spa was great and front desk staff could not have been nicer

lifeguards would allow the kids to jump in the pool and also allow the kids to be in the hot tub

early check in and late check out

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

front counter help was fast and courteous. nice location, easy parking.

parking right outside your door,clean, quiet, nice area to find supper you could

the wifi works great

great facilities including gym, laundry and nice breakfast

i would have liked to try the gym

breakfast had ample options

i didn't know a continental breakfast was included when i booked my room so this was an unexpected bonus for me

location, clean room, comfortable beds, very nice breakfast

the pool!! i bought my grandkids, we had a blast....

the pool was nice but freezing cold

fitness center and pool were top quality

the indoor pool

also appreciated the complementary bottled water and chocolates for guests

really appreciated the laundry, and breakfast was good

thought there was a pool from the description and pictures but there was only a hot tub

the ice machines and half the laundry machines said out of order

and that was so nice especially in today's age where every hotel i go to chooses to close their pool/hot tubs for 'maintenance' when in reality we can tell they just don't want to maintain them

wish there was some sausage to go with the eggs on the breakfast bar

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

enjoyed breakfast, coffee was good too.

breakfast was delicious

very friendly staff, hotel and room was very clean, great breakfast

what breakfast!!!

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!

location on lake, bar outside, fire pit

pool and hot tub clean and very heated

the cove was delicious! the pool was nice.

the location, the view, the rooms, the bar staff were personable, friendly, and helpful!

the fitness and pool area very nice

very nice facility. friendly staff. excellent, and large rooms. excellent hot breakfast.

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

also liked the free breakfast buffet

due to covid, breakfast limited to yogurt- grab and go

breakfast was nice and the atmosphere was cheerful

the breakfast room was the largest and most comfortable that we had ever been in

did not use pool this visit

staff was super great the stay i was there the inside pool was awsome my daughter love ud83dudc95 it will recommend to anyone

also it was nice to be able to use pool, hot tub, and gym

gym could be bigger with more equipment

comfy beds and ev chargers

nice to have laundry, don't usually need it, but this time we did

sharing this for fellow gym rats

breakfast was good with lots of food for kids too..

did not have breakfast

to cmac, so if you are staying the night to see a show, you can walk and save on the hassle of parking or uber

they could have had more choices for the free breakfast

were unable to get on the wifi and also unable to get tv access

difficulty connecting to wifi, no chairs in our room-had to sit on bed to watch tv, eat.

the staff was friendly, the room was comfortable and the kitchen had everything we needed.

we were told at 8:45 by kitchen staff that no more meat selections would be prepared or coming out of the kitchen

fresh fruit & oatmeal are vegan breakfast options

breakfast was good . location for college and shopping good

was wonderful, being able to have one suite with two bedrooms, including a full living room and kitchen

laundry and vending area need a change machine, bed was not queen size it was only a full.

the rooms are super clean and love the kitchen

the kitchen and the assistant manager was vary helpful.

i like the fact that it felt like a studio / home vibe with kitchenette full refrigerator clean bathroom no bugs no nothing definitely would recommend this if

was clean, roomy, had a kitchen (

the bar staff. we ate there. didnt have good customer service experience

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

great location, nice atrium, pool, and fitness center.

absolutely loved the bar staff

the location was great. the bar was great. the accommodations were fantastic. had a great time.

clean room, clean lobby, gym equipment in excellent condition

wanted to get in pool but it was too cold in the hallways last night maybe heated pools

i liked the pool,the gym,the room,location

free laundry

we didn't use the in-room kitchen (see photo) on our overnight stay,

stocked kitchen makes it feel so much more like home

love the kitchen amenities

bed was very comfortable, the full kitchen was quite handy, the location was incredibly handy to whatever we needed, staff was

the full kitchen with a full size refrigerator which is essential when traveling with my kids

it's great for long term stays with the full kitchenette and separate living and bedroom areas

the gym needs to widen its range of weights

so i couldn't fill it up to give the kids a bath

a group of kids was staying there and i'm willing to bet one of them pulled the fire alarm

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

very clean, room temperature perfect when entered room, delicious breakfast

this hotel, for what i paid for a room, it was large with plenty of room, clean, the continental breakfast was great, plenty to chose from

is close to rit good breakfast selection friendly staff has pool and gym rooms are spacious and

pool was closed, due to covid.

the pool.also the rooms are pretty big

the pool and the breakfast

although there was a pool inside, we did not use - next time though

the breakfast was so good.

everything about this hostel is exceptional, from the staff to the rooms to the included breakfast was good

times it seemed as though they had difficulty in keeping up with eliminating waste in the breakfast and coffee area

great options for breakfast that is included and a great pool my kids didn't want to get out of

the pool!!! my girls loved it!

very friendly staff, nice pool

staff was very friendly, and the breakfast was great with service

gym was too small!!

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

breakfast could be better

it had 24 hour laundry facilities and the room was spacious

you please add bananas to the breakfast, breakfast is from 6-9, i think it should go to 10am, other than that, i am very

no breakfast, but coffee and water machine was available for use

the breakfast could be a little better.

coffee was much to strong but the rest of the breakfast was very good.

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

breakfast immaculate (healthy choices cold and delicious )

shuttle service was an added perk

i saw they had an indoor and an outdoor pool, although i didn't use them this trip

laundry for free bc the hotel owned by rit and students live in it.

long waits for shuttle

pool/outside atmosphere, showering!!

pool, staff. beds really comfy, fridge and micro were a bonus.

the pool was a bit small only 4 feet deep.

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the gym was much smaller than expected

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

i had to say something bad the pool area was really hot like they had no ac on but my kids still enjoyed their self so it was okay with being a little hot in

the breakfast was good i like the hotel

the kids loved swimming in the indoor heated pool

great breakfast. kids loved the pool! friendly staff. social distancing measures were in place.

the pool was very strong with chemicals and water was a little murky, but the kids had fun

check in excellent, breakfast excellent.friendly personal.

traveling with an college sports team and we had a lot of needs -- late check out, luggage storage, getting rooms together, lost card keys, team meals at odd hours,

the breakfast is so good

the breakfast place a little bit small...

windows open all the way with no protective net or bars so dangerous if you have younger kids

staff and helpful shuttle service to university of rochester athletic facilities - gym

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

very clean and the kids loved that the pool was open late

the pool and fitness room.

very clean, great pool, amazing staff, the best beds!

beautiful bar on the roof and great restaurant in the lobby

top bar beautuful with great outdoor fire pit and best views of the city but small

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

lovely rooms and outdoor bar area

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

room service personnel were great brought us alot of garbage bags and even came back for the

wish more kitchen items were available like dish rags/sponges, drying rack, papee towels, etc

the service is above and beyond with everything from an upgraded room to a bottle of champagne to room service delivery with snacks and towels late night

when me turned on the jacuzzi tub the jets pushed out all kids of dirt hair and god knows what else

the rooms/lofts were spacious, high ceilings, kitchen, etc

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

fast easy early check in.

there is a bar downstairs

it would be nice if airport shuttle service available.

pool and gym

the breakfast was above average and the checkout and in was very smooth with very, accommodating

pool was small but the pool area was nice

breakfast is always a bonus and the restaurant & bar is a nice addition

the indoor pool was perfect for kids & a decent temperature

the staff at the front desk and in the breakfast area couldn't be nicer.

location on river, kitchen had everything i needed, comfy bed

distance, breakfast, room

the breakfast was really nice

the breakfast was great each morning. they had free laundry service on site.

one bed was very saggy. there was nothing more than the appliances in the kitchenette.

was booking this hotel because it includes kitchen and stove

they even helped me with the wifi

but extremely clean the owner is nice and got up at midnight to give me a key there was a full kitchen

the staff was very friendly and you could park right in front of your room. wifi was good.

breakfast warmer (eggs, bacon and sausage)

my kids barely got any sleep

the bathroom in gym/ pool area was absolutely disgusting

the breakfast was a little cold but great service

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

the bar was very nice as well

the pool was a bit cold, but it her than that, everything was

the pool wasn’t open on this stay

the bar with live music was awesome

great staff - very friendly and helpful. pool and gym facilities outstanding.

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

staff was very helpful and breakfast was great

clean and good location. shuttle available

clean and comfortable. breakfast was good

no shuttle because of covid but the walk is around 200m and it is very easy to do with small

the breakfast, the service of staff, the cleanliness of the room

conditioner, shower gel and lotion already in the bathroom in big bottles and having a real breakfast than just donuts and cereal was a huge plus for our family

pool & hot tub

breakfast was great, use of the gym and the pool was nice.

breakfast was perfect!

pool and whirlpool was great

a shuttle picked us up within 10 minutes

comfortable, free shuttle

w had to leave at 4am and they brought out some cold food items for us for breakfast

the shuttle started promptly at 4am

breakfast was delicious and fresh

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

the room size the vending area the laundry area

great breakfast options they had eggs sausage yogurt cereal and more

variety of breakfast items, fitness center, location

breakfast super friendly staff

pool and fitness center were

free breakfast was great

loved the gym and pool

from check in to breakfast

the kids loved the pool

some of the breakfast items were not great ie. oatmeal was bad in some locations.

breakfast bar limited

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast was good

excellent stay! the breakfast is great.

also gym is quite outdated and there is a weird smell in the whole

the breakfast. not much which was healthy or low calorie.

clean, has a decent breakfast, convenient.

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker for a hot breakfast

neat, updated rooms. clean smelling and appearance. continental breakfast.

my husband was in the hospital and needed a place to sleep and do laundry

good tv. good sofa. good amount of towels. good kitchen and supplies

breakfast was good . room is spacious

cleanliness, excellent , helpful hotel staff and great breakfast.

were big beds were comfy the pool was just the right temperature and breakfast was

breakfast could have few more items.

just with it being during covid pandemic couldn't use all the facilities gym pool etc.

everything. good location. friendly helpful staff. good breakfast. quiet. nice shower and bed.

kids however loved it

i like the pool and the hot tub

included breakfast was surprisingly good

pool was crowded with kids

kitchen area was modern and living room and bedroom were spaced out.

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

was spacious, pillows comfy, well supplied kitchen and hot showers

love the pool area,

great room, great breakfast, pool was heated and nice, staff was very friendly

good choice of items for breakfast room was nice and clean.

it was clean, very accommodating. the pool was perfect ;)

pool was quite cold.

courteous staff, clean, and great breakfast.

kids were mostly unsupervised even though there were adults there

very clean enjoyed pool '' and delicious fresh breakfast

the pool and gym room were not available

snacks in the lobby in the evening and full breakfast

enjoyed the breakfast the pool had a lot of kids so we couldn’t enjoy the hot tub even though it was after 10 room was comfortable and

be nice to have tv in laundry room

the is a laundry room and price is great

i asked if i could have an extra blanket and was told no it's laundry day

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

the parking in the back is very convenient and the door is right near the elevators so you don't walk

didn't bring my room service breakfast that i requested but they made it up to me by giving me free breakfast

clean, friendly staff, free parking and shuttle to the airport.

group of kids was out of control in pool/spa area and adults and staff did nothing

the pool was fantastic and so was the room