the bar tender made me a hot totty since i was nit feeling well

small bar in room

the pool is always clean

the staff was all friendly the pool was nice having laundry facilities available was great

breakfast is bad

tasty breakfast

the kitchen had a full size refrigerator/freezer, microwave sink, counter space and dish washer

the pool was not inviting.

they have the pool and the gym open

good breakfast. nice selection

the hot breakfast was tasty

comfortable bed, gym, pool, staff, breakfast.

late check out, nice property, great breakfast.

the indoor pool and workout facilities were beautiful

i think the breakfast could be better.

gym was nice

rooms nice, hallways clean, pool was sparkling, great breakfast

noisy kids running through the halls with no parental supervision

clean lobby, gym,pool

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

travelling with kids a pool is a great treat for them this time of you

clean lobby, gym,pool

breakfast could be improved

i love the full kitchens and one bedroom options

free breakfast

i was happy the pool opened that weekend for the kids

pool could be bigger/warmer.

but the kids still loved it

breakfast and bar prices were very high

the fitness center and pool were enjoyable

was great no problems i did ask why no coffee bar thought that would have been a nice touch

the room was great, and the pool was beautiful!

the breakfast area in the lobby is large & there are multiple food options

with no swimming pool for my kids to play in

close to the airport. e cellent breakfast

we arrived late and were hoping for a late check out

quiet, clean room, nice lobby and a large breakfast area

pool and common areas were clean

pretty much a full kitchen, without the oven

pool was nice and i love we had a bedroom and a kitchen in the room

free guest laundry

pool hours were nice

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

no breakfast also it was included in the prize somehow

breakfast could have been taken care of a little better

breakfast coffee was great

breakfast all carbs only

great warm breakfast included in room fees. clean rooms with very comfortable beds.

the lady tending the bar [ forgot her name] was great also

had a great complimentary breakfast

friendly staff. good breakfast. restraunt and bar was decent.

i used the fitness room which had weights, a treadmills and elliptical machine

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but i probably would have

maybe an option for a bar fridge would be good but we did bring our own cooler

had to call every day to get room service and new lenins

that the bar closes at midnight instead of 2 am

the pool needed to be heated as well as the pool room itself for the colder days.

the breakfast was awesome and the room was clean and comfortable.

good breakfast and friendly staff

breakfast was very good with delicious waffle batter

breakfast was good.

comfortable room,good breakfast

had kitchen but nothing in it

i use the gym, which is adequate

very clean and comfortable. nice kitchen.

the breakfast was good, and the area neat and clean

nothing. it was under construction and i got surprised by the $27.00 pet fee.

we were there at the same time as a gigantic hockey tournament, trying to have a pool birthday party for my son

kids running up amd down the hall all day and night

accommodations were very good. breakfast was excellent!

breakfast was way better than

the cleanliness and updates. the breakfast had several good selctions.

clean, full kitchen in the room, breakfast and hot tub and swimming pool

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

breakfast was grab and go items, and all the amenities were unavailable

staff was great & breakfast was good

the room was amazing with; kitchen, work tables, large tv, and nice bathroom!

very clean, and very accommodating with the kitchen.

we did not visit the pool area

pool, gym, location, comfortable bed

i liked having the kitchen and my own coffee pot the bed was really comfortable

very clean, spacious, nice breakfast

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast could be out til 10 a

breakfast was fresh and met my on the go continental breakfast standards

breakfast was not that great. nothing hot.

breakfast was not that great but there is an eat & park right next door

good breakfast, service oriented personnel and clean facilities.

breakfast was very good. the pillows are amazing.

the pool was wonderful and warm

the breakfast was a little bit of a let down

staff, good breakfast, better than adequate facilities including pool and gym

kids running and yelling in the hallway

it's was clean, the pool was nice and warm. enjoyed the breakfast.

people slamming doors, kids yelling and running down halls

was excellent in handling a very large wedding party, had room clean and ready on early check in

breakfast was really nice

daughter wished pool was bigger and a little warmer

early check in was awesome. nice location to shops, university.

my little one loved the pool and thr 24 hr free hot chocolate

i said in previous review the kids would like the pool a little warmer but that is not of big concern

the kids loved the pool

good for family, ie breakfast, indoor pool, dog friendly.

pool out of commission one night or full of team of kids

staff, clean, great location if you like to shop, breakfast was very good

clean rooms, close to family, shopping & restaurants. excellent breakfast

location and the great breakfast

breakfast was great, location just what i needed

breakfast was an amazing surprise

only other complaint was that there were families there in the lobby area letting their kids throw a football around everywhere and they were extremely loud

pool looked small, but saw people enjoying it

towels were everywhere no one cleaned up the area the main reason we booked it was because the kids wanted to swim and they couldn't because of how cold it was

the large breakfast selection and dining hall were a plus

the staff was nice my room was clean in the breakfast was good

the breakfast was excellent. it appealed to all ages in our group.

we didn't utilize the indoor pool, but it looked clean and upkept

i wish the pool was heated it was to cold to go for a swim.

breakfast was great and always full and hot waffels were the biggest hit with whipped cream and

room was spotlessly clean, bed was comfortable, breakfast bar was outstanding

the breakfast and selection was amazing.

the staff, the room, and the breakfasts. it was a good location too.

breakfast was very nice. staff very courteous and helpful.

2 towels in room for 3 kids n 2 adults

tv did not work all weekend especially inconvenient traveling with kids

was good for a night away from the kids

we ended up using my phones hot spot to connect to my kids devices to get service

having 3 kids and traveling over 18 hours was told when we called it would be set up

clean room. nice breakfast. friendly staff.

ok breakfast

breakfast is so so

very nice staff, clean and quiet. best hotel breakfast during our vacation.

daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up my garbage

we chose this hotel for the indoor pool for the grandkids to swim.

excellent breakfast and competent, helpful staff.

pam what clean love the pool and fitness center

have larger rooms, yet even with 3 kids they put me in the smallest one they have

everything was very nice, but the breakfast great staff at the front desk.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

breakfast was fair.

desk staff went out of her way to show us how the lift chair in pool worked

pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

in bed i wouldn't have heard much of that noise either and we were on the 1st floor next to the pool

breakfast was a typical continental style meal

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

better breakfast selection

our room was was great and we loved the kitchen and refrigerator available to store food

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

we even left early before breakfast the staff person that morning gave us a couple muffins to go

great breakfast

breakfast was also very good

the breakfast was not exactly what i would have loved

arrived lat for breakfast so there was not much available

breakfast was good

great breakfast in the morning and the 2 employees we dealt with were amazing

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

cleaniness & breakfast

breakfast was the usual hotel breakfast, which is fine with us

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead of just apologizing for

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

your manager. she was awesome. and the breakfast was the best.

staff were very friendly and breakfast was very good.

i got a chocolate milk from the breakfast to take in the car

great breakfast. staff was helpful and attentive to our needs.

pool closing at 11

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

breakfast was awesome.enjoyed the hot tub while son swam

loved the pool and whirlpool!

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold as well

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

breakfast was nice & convenient. the staff was also helpful for the most part.

did not have the breakfast - no time

breakfast was very good and had a variety of food to choose from

bar could have been a little warmer, damn near froze to death, but the bartender was

kids were unsupervised in the pool and were screaming, yelling, running around the sides of the

wonderful staff. great breakfast and kids loved the pool.

comfortable rooms great breakfast

liked the bar in the hotel

room was large. kitchenette big plus. breakfast plus. staff friendly.

staff accommodated request for early check in - much appreciated

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

that there was an option to accommodate two kids - the bunk beds

lexie in the bar was great

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

the added touch for breakfast was more than i expected

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

no room service. no food at all from 10 to 5

room service. way slow

the bar was cozy and you had indoor/outdoor

fitness room was small but worked; day pass at local gym is available free of charge

room service was quick and tasty

there was an outdoor pool which was nice for warm weather. lobby was clean.

nice restaurant, clean, beautiful room, friendly staff, free shuttle to airport, and reasonable price for long term

early check in

parking was tough on saturday as there was a large wedding and several 'park and fly' people using

no indoor pool and limited airport shuttle service

breakfast not so great

easy access to everything. clean. good breakfast

breakfast was mostly carbs: breads, cereal, and waffles

all was great. location perfect, no issues with parking , gym equipment functional but outdated.

breakfast was good. clean and comfortable.

restaurant in hotel is amazing! hope to use the pit airport shuttle next time!

hotel, wish we would have known pool was closed due to renovations' bathroom door was a pain, small bathroom with door that opened

poor customer service. long line to check in. room service had to be returned twice.

pool was not open due to putting a new one in

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

breakfast with fresh waffles, yogurt, cereal

staff was very friendly, the rooms were awesome, got a wakeup call, and free breakfast, shuttle to the airport, all at a great price, what more could you ask for

breakfast began early enough that we could eat before shuttle to airport arrived

i liked that you couldn’t hear my kids running because the floors didn’t transfer the

bathroom wasn’t very clean; the hallway noise was very audible and made sleep difficult for my kids (scared of the noises)

the free breakfast is great! the snacks and coffee available all day are also great.

hotel offered free hot breakfast with scrambled eggs, breakfast meat, and waffles, all of which were tasty

airport parking and free shuttle

location to airport with free shuttle service

to the airport and shuttle got us there in plenty of time

unfortunately, at this point, we had missed our shuttle

the ridiculous prices of the hotel bar and restaurant

it was good to have a grab bar in the shower/bath stall, as i am elderly

the bar was a bonus

our am shuttle driver was so nice & engaging

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

location, airport shuttle. rooms

location. staff courtesy. breakfast. rooms are comfortable and have a lot of amenities

being diverted to pittsburgh on my flight at 1 am, was able to get a room, shuttle to hotel immediately

keep returning because this hotel has the best staff, clean rooms and offers the free shuttle

indoor pool was freezing and i was unable to use it

the gym and pool were perfect for our family

breakfast was a bit unorganized

the pool was cold

breakfast was just so-so, but not bad

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem, but they didn't even answer the phone

pool area was very dangerous and there was water all over the tile flooring and was very slippery,

got cash to spend at casino. shuttle service to and from casino and breakfast was great.

staff and great bar and restaurant

great room and terrific having the soho bar and restaurant in the same building

the free breakfast was delicious

location to pnc park...kitchen with stove top and fridge was great to have.

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving devices; staff was informed and unsure if they rectified

breakfast was great kids able to serve themselves

has laundry too for long trips

the fitness center was a bit cramped.

pool and fitness room was a plus

they should have towed the non-ev that was blocking the second ev charger spot.

i liked the gym facility and that the staff was nice.

we used the transportation to downtown, and we also used the bar which had a great bar

fiancé and i really like the food bar that was in the room since it was a hidden surprise for us

kids enjoyed the pool

kitchen utensils, plates and bowls were not adequate for the number of people each room held

breakfast- every other day they had thinks that i preferred more such as oatmeal and scrambled eggs

that said, we did have a drink in the bar (don't know which) and it was lovely (+)nice place and great bar service in hotel and casino. (+) there's a bar in the hotel too (+)the bar service (+) had 1 bartender who remembered my wife's preferred drink even though we only met him once and had q drink (+) nice bar in the lobby as well as the ones in the (-)one bar was being renovated so they were working out of a food truck the food came out good but (+)loved how cleaned it was, the bar had great bartender and food (+) i had a delicious steak dinner at the casino bar and grill (+)so fresh looking loved the eclectic colors. loved the bar area.

was the best breakfast of any buffet i had ever had at a hotel

not using valet parking. everything else was wonderful

check in staff, breakfast, free valet parking

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

basic breakfast of cereal and frozen waffles and only available till 9am.

front desk was kind breakfast was such a nice touch

the breakfast could be improved

breakfast timeline could be longer considering that this is a airport hotel.

breakfast was good

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the room we booked and we got it) i say relatively clean in that we asked for extra

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the pool

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

clean, friendly,breakfast included

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

there were several restaurants within walking distance which was great with the kids

walking distance to heinz field and rivers casino

happy that there was plenty of breakfast seating, and that the pool wasn't overchlorinated

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

decor, lobby bar view

great location, helpful staff, good gym, comfortable and clean.

i love the fact the the gym have to be key access only and the building as well

gym and common areas were not as clean as i would expect

all night was a parade of kids and other loud conversations outside my door

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

liked that i had to travel with my kids and we all felt safe

lot of kids in pools area sunday

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds very loudly

room and gym

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

no room service

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

it's just a great hotel ...fantastic gym ...

bills burger bar was excellent

kids running up and down the hallway at 10pm

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

very nice on site bar and grill

staff at rest. bar were a little rude and slow. werent ready for the amount of people

let me have a late check out

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

the kitchen pans and some cutlery were left dirty

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

enjoyed the bar downstairs

wifi was in and out the whole time

the gym was surprisingly nice and equipped too

room service was polite and on time as asked

corner king room with a view and room service breakfast and the lounge

the workers at the bar were wonderful, too

the website only says the laundry facilities, gym and pool are closed until further notice

the gym is nice

the pool stayed cold when i went to get in it 2 days straight.

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not functioning because they were in construction mode

went to the gym and that was clean and nice

i just loved everything over there, the breakfast was really good and the pool we loved it.

location, friendly staff (minus 1 bar tender), and clean rooms

a bar service on rooftop would have been my only request.

my son cut his foot in the pool on something.

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the bar and bartender were great, and the building was charming and historic

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

particularly a the bar for drinks at night, and for breakfast in the morning

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

we checked in no one told us there would be no room service

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

ich costs 20 per day

the food in the restaurant and through room service was just awful

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

there were a bunch of cheer or gymnastic kids in the hot tub yelling and screaming

website says there's laundry facilities in there or not

free wifi

i called down to room service and i wasn't able to get in contact with anyone.

pool, staff

the bloody mary bar and breakfast was outstanding

room service did not freshen up our room sat -monday

breakfast was very good and location was excellent

was told there was room service available 24 hours

major complaints: water - only fill up station that i found was in the gym

i wish i had time to use the pool and gym and the evening reception but we were running late

we were told to call in advance to see about early check in

i was really impressed by the gym and pool area

very friendly staff and a really good breakfast included

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

monday leaving i put in for late check out at four

the late check out

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

room service from fl2 restaurant was beyond great

room service on the second day dropped the ball

room service menu. worst czr salad i've had. so salty.

we had one night we just felt like going downstairs for food, and yes, room service was available

the bar on the second floor is very nice

oom service, speak easy) but completely understand

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

a little sad not everything was open

our kids, my husband, and i enjoyed our stay at the omni

extra charge for early checkin

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

drunk hotel guests, dirt on the 'new' bar of soap

loved the early check in and really appreciate the 12pm check out

example: where the fitness room was

the location was great! the fitness room and the restaurant were great!

staff was great. bar great

rooms are small, no available local area information or for room service

the gym could use a little updating, but it wasn't horrible

nice pool, good restaurant, walking distance to everything downtown.

kids loved it

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the desk for items they gave

the gym, business center, pool, laundry, and restaurant were closed

gym was not well maintained

close to venue and the bar restaurant

staff was extremely helpful, the rooms were clean, and the first floor bar area is a good place to have meals and get work done

was perfect so was the pool and hot tub as well as our room and the space in it and comfortable

the hotel bar was well stocked and had friendly and helpful bar staff.

location and cleanliness nice bar and restaurant in the lobby area

nice location, they were accommodating to my late check out, and need for bottle openers

perfect location , gym and pool

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

dark room, small, bar limited, no room service, no info in room bout services.

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

pop up bar was great and the staff was super friendly

we believe the bar could have stayed open longer

i like the modern industrial decor and the small little bar restaurant.

rooms have workout equipment in the room along with a gym

then the bar and restaurant was closed but i guess that's because of the pandemic

no bar in hotel.

the room is spacious too with a nice bed, gym tools , lg tv and a safe

breakfast was very nice and the restaurant made it easy to order and take up to the room

manager/owner was very kind and assisted us when we had to call in order to request early check in

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

the breakfast was amazing!!

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

excellent staff at the front desk, bar and restaurant.

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

spacious double queen room, nicely equipped gym, rooftop access, location.

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

wish the rooftop terrace bar was open more than just weekends

i m beside the gym

room with comfortable bed and free wifi

this time i asked for early check in and late check out

the room service was okay

the location is handy and the inside bar was cool.

the desk staff, valet, and breakfast staff were great

we will be back again with our kids

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

location and the room was very comfortable. excellent breakfast

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

the gym and the room!

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

large rooms with full kitchens.

swimming pool was nice too

gym, the breakfast bar was good

was comfy and room was clean, we ordered room service because we were in a time crunch and it arrived quickly and still warm

pool was cold.

this time i also used the gym and everything was so clean and there was quality equipment there

not a lot of space in bathroom. no room service menu.

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family

the machines in the fitness room were not working properly

it had everything i needed, spacious rooms, free breakfast and pool / fitness center!

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

we had a comfortable room and kids loved the pool

), loud kids without adult company next door who kept us awake all night