was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

the breakfast buffet was excellent with many chances

breakfast was awesome

bed comfortable, breakfast was very nice.

buffet breakfast was free and delicious

breakfast was decent. it had several options.

friendly staff, cleanliness, breakfast options

breakfast was also very good

breakfast was good

arrived lat for breakfast so there was not much available

shuttle

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

our shuttle drivers were great. location great! staff great! room comfortable!

the hotel shuttle dropped me off at the airport and picked me up upon my return

the desk and the airport shuttle are available 24/7

the parking was not comfortable. partly because of hilly location.

loved the pool, housekeeping was great, and staff was very kind

beautiful room, friendly staff, free shuttle to airport, and reasonable price for long term parking

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

really like the food and drinks at bar

breakfast was mostly carbs: breads, cereal, and waffles

the cleanest and the location breakfast was great

was not busy but the rooms are clean the breakfast was good it was real quiet and i slept

breakfast was good. clean and comfortable.

the breakfast had many choices

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

breakfast timeline could be longer considering that this is a airport hotel.

basic breakfast of cereal and frozen waffles and only available till 9am.

friendly and attentive staff breakfast is included

the breakfast was not part of our stay although it was offered.

free shuttle was a life saver, the room was very clean and the bed was super comfortable

i have kids and i had milk for them

staff was very friendly, the rooms were awesome, got a wakeup call, and free breakfast, shuttle to the airport, all at a great price, what more could you ask for

breakfast began early enough that we could eat before shuttle to airport arrived

liked the convenience to the airport & that they offered a free shuttle to the airport, even at 3am

pillows and bed very comfortable. breakfast very high quality food.

close to airport, early breakfast.

the free breakfast is great! the snacks and coffee available all day are also great.

location to airport with free shuttle service

to the airport and shuttle got us there in plenty of time

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

being diverted to pittsburgh on my flight at 1 am, was able to get a room, shuttle to hotel immediately

failed to tell me that that shuttle didn t say hampton inn, but globe parking instead

clean, comfortable, good breakfast

to the airport and free shuttle was provided

the ability to leave my car and shuttle service to the airport

room service was excellent and front desk staff were very friendly.

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

though my stay was short i didn't get a chance to use the wifi or get breakfast i was very satisfied with the service and well recommended this hotel to

the airport shuttle was efficient going to the airport. i hope it is that reliable returning.

the new facilities, location, the restaurant and the late check out help from staff specially

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

liked that i had to travel with my kids and we all felt safe

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

other visitors were having a pool party and it was overwhelming for my kids.

pool heater was broken, so no one was allowed to use the pool

the pool is always a hit with the kids and the availability of free breakfast and the options for evening meals is a plus

pool was good

great breakfast-comfortable beds

breakfast was really good

i loved the constant free coffee, access to the gym and overall

“gym” was beyond dirty and tiny wasn’t going to enter it

gym is awesome

the breakfast isn’t much, but for the price, it’s excellent

also they gave me a late check out at 1 pm which is almost unheard of for hotels

like to have breakfast be available later than 9 am

indoor pool, hot tub, patio to sit outside,

pool and hot tub were warm

breakfast was very good

i would have like to see a better breakfast selection

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with a sofa

only complaint i have is they only served vegetarian sausage at breakfast

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and outdoor lounge

really like the size of the room and the kitchenette area was a plus.

the shower, air conditioning was loud

it has a pool

the pool facility was nice which also has a gym

pool was too cold

the price! also lobby and bar area were beautifully renovated and great to spend time in

location for airport travel; leave your car and get front door shuttle service for departure and arrival

if we stayed again i might check out the pool but we didn't have time this time

waited an hour for the airport shuttle back to the motel to retrieve our car after our flight

actually have a hot breakfast

good breakfast, pleasant staff. nice swimming pool.

shuttle to the airport with very friendly driver

gym was okay.

they have a shuttle

we had the pool to ourselves for an hour, which was a special treat

no shuttle service to downtown

we didn't have breakfast we had to catch a plane early

the continental breakfast has everything you need

we left to early in the morning for breakfast we had to catch a plane

room was spacious, with a full kitchen

staff was cooperative. location was good and room was clean and equipped with full kitchen

good location, great laundry prices compared to surrounding laundromats. good size room

the check in and check out was smooth, and there was a good breakfast and a well stocked convenience shop in the lobby

very nice staff, comfortable, accommodated a late check out

excellent breakfast; excellent happy hour; beds very comfortable

breakfast wasnt worth it there was 1 brand of cereal witch i dont prefer i tried to get juice the

great restaurant nearby no pet

not a full bar as advertised and no trained bartender (though the gentleman at the front desk did try and was

pool and location

no shuttles to airport

no airport shuttle as mentioned while

pool was open and you could book it for an hour and have it to yourself without worry of being

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area looked awesome the maintenance of the property looked to not be done

the kitchen

large room. full kitchen. comfortable beds

room was great and breakfast was phenomenal. pool could be warmer.

kitchen in room

the shuttle took a long time.

it was nice that i didn't have to pay extra to do a load of laundry

then the full kitchen was well stocked with high end fixtures

only problem was i called the hotel to request an airport shuttle and it took one hour for them to arrive at the airport from the time i called the hotel

the room, bed, breakfast, women in front of desk

i was unable to use the on-site laundry facilities due to payment restrictions

gym shares the same room as the laundry with a washers and dryers, the business center with a

the fully equipped kitchen was an unexpected plus as was the

airport shuttle was a breeze to summon and swift

the laundry facility is old and worn.

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

wifi is really

quiet and safe area, free large parking

parking is an issue here had to park at business next door and wake up early to move my car

the wifi is slow!

breakfast was highly adequate & staff kept the breakfast bar

breakfast lady was wonderful

the gentleman in the laundry was happy to dry them for me and tried to refuse my

continental breakfast is still available but the staff cooks/gets it right in front of you

parking, room, wakeup call, shuttle

left to early for breakfast had to catch flight every thing else was good

e had been traveling for 6 days, some one has done their job training these wonderful

no laundry

hot breakfast with nutritious food. nice pool area. hotel was quiet for having so many guests.

my room opened from the back onto a view of the pool and the other rooms on all the floors

the pool was closed the second day

pool was not able to be used (maintenance)

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the pool was very nice and our son had a lot of fun in it

the swimming pool water was chilly for the kids but other then that it was great.

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

monday leaving i put in for late check out at four

the late check out

clean, had breakfast, pool for kids it was a ten minute drive to the city, which was great.

indoor pool was cold

little further from the airport than we anticipated, but with a free shuttle, that really didn’t matter

breakfast was fully stocked and delicious

kids loved the pool and it was a nice area

breakfast was very good

great location, very clean and good breakfast.

small basic gym

pool & gym were a plus

nice gym for a quick workout

the breakfast buffet was kept stocked even if you slept in late

breakfast was limited

manager/owner was very kind and assisted us when we had to call in order to request early check in

the continental breakfast could use a little more variety.

excellent breakfast. friendly manager.

it's gym is well equipped

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

the bar maid was very nice and quick

the staff and bar area so kind and so nice

the young lady who allowed me an early check in was exceptionally kind as well as professional

had a guest laundry

daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up my garbage

breakfast is so so

combination laundry/exercise room

wonderful breakfast, friendly staff

clean, friendly staff, comfortable room, excellent breakfast

and the free breakfast could be a little more options

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

room fit all my needs i love the fact it had a full size fridge/freezer and equipped with all kitchen needs like pots, pans, flatware etc it was clean and staff was amazing will stay

kitchen sized fridge

good breakfast, service oriented personnel and clean facilities.

pool water was cold. did not like comfort and blanket all in one piece. overall very nice.

pool area was nice. staff was friendly.

breakfast was very good. the pillows are amazing.

super clean and great price. free breakfast was great

tv did not work all weekend especially inconvenient traveling with kids

you for supporting my request for early check in

left within a hour of checking in to find a better place for my kids

he went into the laundry room and folded some towels from the dryer for me

was good for a night away from the kids

one of the reasons we picked this hotel was because of the swimming pool for the kids

swimming pool could have been larger

the gym looked well equipped, although we did not use it

loved the gym

pool and outside deck

pool was

like the bar and the restaurant

were no towels available at the pool

the lobby was hot and the bar wasn?t open early

to high pet fee.

found stuff under the fold out couch along with stains all over both sides-none of my kids wanted to sleep on it which i don't blame them

we liked the gym and that they offered healthy snacks and cookies

pool was down for repairs which is why i rented there to start with

pool looked dirty

did not use the outside pool, but it appeared small and uninviting

the gym was adequate and clean

restaurants are in the casino so if you have kids you have to order to go or through room service

everyone, from the lady that checked us in, too the gentleman who came by to clean our table at breakfast, they were all polite, kind, and gave off a sense of pride to be working there

one of the reasons we come back along with the views and free parking, always friendly

was not impressed with the breakfast

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

laundry

i wish we were able to stay longer, since we wanted to use the pool, but we just didn’t have the time

we loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were clean and organized and the pool temperature was absolutely perfect

swimming pool, gym, location and coffee maker.

the hotel was very conveniently located to what we wanted to do in the city - casino show

breakfast hours not long enough. had to pay to park to stay there

breakfast is awesome, staff will be there to help you with anything you need

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last of the food guy put the food on their plates instead of saying there’s a line of

i couldn’t see the kids swimming

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

rooms were very clean, pool area was really clean, definitely recommend

there were several restaurants within walking distance which was great with the kids

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

hyatt had a fantastic breakfast

had issues with the wifi on both my laptop and mobile device

i love the restaurant aspect also the bar area was full, very nice hotel

jittnie driver did not bring us to the hotel when he picked us up at the casino at 10 pm took us on a mcdonalds run for some young lady about 40 minutes long then went back

the restaurant on property needs their kitchen to stay open longer!

cost for shuttle

good breakfast and friendly customer service.

the shortage of towels, in the rooms in the gym and in the pool.

pool wasn't open for my kids

breakfast was just so-so, but not bad

staff, great breakfast, clean and comfortable room, shuttle service was so convenient and the driver was very

pool and fitness room were great. room was large.

was great besides the screamig kids running up and down the halls

my children loved the beautiful pool!

how nice the room and hotel was and breakfast was great

the free breakfast in the morning was great as well, it definitely exceeded our expectations

kids running in hallways

pool, staff

requested early check in - got early check in, but had to take 2 double beds instead of a king

kids running in hallways

wish room service or breakfast was a part of my 385$ bill.

no pool

close to casino. good price. easy to book.

really enjoyed my stay the rooms were clean bed was comfortable they had a outdoor pool the staff was friendly and the location was great

breakfast could had been bacon, cereal, bagels, and pancakes

the air conditioner worked great, and the pool was clean

we didn't get to enjoy breakfast because we checked out before it opened

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

the free wifi was not working the entire stay.

the gym was surprisingly nice and equipped too

room service brought the wrong breakfasts

the room service staff was timely and yummy

looked amazing- nice bar and lots of seating

bar was downstairs pool was also in the same building the room was spacious and the view was

the pool stays open late so the kids loved that

the beds and pillows are pure comfort. room service superb

no pool open yet

i would like if the restaurant had a kids menu.

the bar staff were great

the spa services and appointments could have been better

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is full and very small

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

great central location. bar is not open during week days.

drunk hotel guests, dirt on the 'new' bar of soap

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

we traveled from san fransisco and arrived super early

example: where the fitness room was

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

birthday, but didn't get any replies besides the first message

we believe the bar could have stayed open longer

we did not have a mini bar in our room

pop up bar was great and the staff was super friendly

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

no room service

room service provided

bar connected to your hotel standard not helpful at all and very lackluster service i know

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

location, views, pool was great

coming back after the baseball game and kitchen was closed

i wish i had time to use the pool and gym and the evening reception but we were running late

th floor) and the kitchen staff are exceptional

breakfast, room, and location sound true

i thought that the gym facility was outstanding

nice hotel, had a large bar and restaurant inside

bills burger bar was excellent

location was great, the onsite restaurant- bills bar and burgers- was fantastic

location, modern, friendly and great gym.

front desk staff was great, love the hotel style and the upper lobby and bar layout

decor, lobby bar view

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

i should have been informed pool closed, fitness center closed, limited food

the breakfast was also very good; my kids loved the waffles

nearby guests let kids make noise, to very late.

we did not use the pool or fitness facilities but they looked great

room service delivered a complementary cake for my husband

the speak easy bar had great atmosphere - and drinks

since there's no pool, there's nothing for kids to do

for example, they had the specific pillow and a gym bag in my room when i arrived

since there's no pool, there's nothing for kids to do

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public spaces were very clean, staff was responsive to all

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

ate breakfast two mornings in the commoner restaurant

great gym - large room - beautiful decor - friendly staffer

fabulous bathroom with spa tub

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

free breakfast would make it 10/10.

the fact that the bar closes a lil early

i loved the open space, which held two gyms with updated equipment, a game room, a full

breakfast was very nice and the restaurant made it easy to order and take up to the room

rooms with kitchen and spacious bathroom and living room area

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

breakfast was terrible

kitchen utensils, plates and bowls were not adequate for the number of people each room held

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

breakfast is included and is a decent buffet

clean, convenient, new, old charm, good gym, good breakfast, well appointed rooms and a great staff

the bartenders all great hotel bar and the restaurant bar

nice swimming pool

they do have a hot tube which i didn't know,nice pool

we will be back again with our kids

friendly staff, comfy beds, big shower, breakfast

breakfast was available every morning and there was gym that's open 24 hours

location and the room was very comfortable. excellent breakfast

employee in the breakfast area was outstanding

excellent staff at the front desk, bar and restaurant.

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

spacious double queen room, nicely equipped gym, rooftop access, location.

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

wish the rooftop terrace bar was open more than just weekends

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

the kitchen pans and some cutlery were left dirty

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

let me have a late check out

the restaurant had a breakfast buffet, instead of ordering off the menu.

location was perfect. nice bar and good breakfast

the double bed room was very nice and roomy. the desk service and room service were very good.

great breakfast include in the price

the pool and the gym.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

very old building- built in 60-run down and gym was poor

the hotel bar was well stocked and had friendly and helpful bar staff.

gym was very basic. wifi was terrible and frequently didn't work

decent bar that we spent a little time at, too

they have a lobby bar to wait while you check in

room was very clean and large, the gym was the perfect size

the pool was great

swimming pool was to cold.

the staff was very friendly they have a gym, pool, and hot tub that were nice to enjoy also

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

self-serve breakfast options were extensive

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

free wifi, and good breakfast

the room itself was clean and comfortable and there was free wifi.

broken machines and no water in fitness center

was so very nice the lobby was very hot the rest of the hotel was nice there was a lot of kids and we didn't hear any noise and it was nice the traffic outside never heard it the whole stay

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

nice location & the roof top bar was so convenient

very clean and comfortable. the rooftop bar is awesome!

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

staff accommodated request for early check in - much appreciated

wish the pool was heated to a bit warmer temp

quality furniture, almost new condition, fully equipped kitchen

even the breakfast area was constantly restocked and wiped down

always a little kitchen if you want to cook

good breakfast with room, friendly and helpful staff

very clean and comfortable they also have a complementary breakfast

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

good breakfast, dried fruit and oatmeal, frequent replenishment

staff really nice, hotel was convenient to train and breakfast was great.

clean rooms and gym and pool are decent.

no hot breakfast

nice facility with a good amenities, including a fitness center and a nice pool

breakfast was perfect and the beds were very comfortable

that allows dogs without a big pet fee, hampton inn turned out to be the best place

breakfast was bad because of the covid virus.

kids loved

had to call every day to get room service and new lenins

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but i probably would have

repainted door for example, the room service was unavailable for covid reason

the bar is nice and the cookies are my favorite

have stayed here many times- always receive superior service- and i like the breakfast that they offer

very clean, great hot breakfast, convenient location.

swimming pool was nice the facility was very clean and comfortable

the breakfast could be better, but for the price it is fair.

breakfast started at 6:00 am far to late for the trip back to the airport

breakfast and clean room

breakfast was very good but a little tight being so popular

i liked the location and free breakfast.

the breakfast was awesome and the room was clean and comfortable.

breakfast was good.

breakfast coffee was great

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

no breakfast also it was included in the prize somehow

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

breakfast could have been taken care of a little better

the continental breakfast needs serious improvements.

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

included good breakfast

breakfast was really nice too, especially the bagels and scrambled eggs

large laundry room and full kitchen to make a light dinner

gym

this time i asked for early check in and late check out

the location is handy and the inside bar was cool.

i could not use their wifi

wish i could of ordered room service, no facility available

laundry facility was broken

the website only says the laundry facilities, gym and pool are closed until further notice

gym was outdated and super small, the pool was murky, even if i wanted to go in, you couldn’t

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

no pool, no gym, no laundry, even the

the food in the restaurant and through room service was just awful

was eh did order room service and dined at the restaurant the morning of check out due to convenience

room service and support at the reception not a the level of the hotel

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

bar and restaurant were exceptional

the breakfast (especially the coffee) were was excellent

friendly staff. good breakfast. restraunt and bar was decent.

great breakfast - lots of choice

being put next to the fitness room was noisy and glad no one used at 6am.

couldn't access pool, workout room, no laundry

gym is stuffy and there is no water jug or dispenser

no laundry service like advertised

the breakfast was also a nice mix of hot and cold foods with a great variety

i use the gym, which is adequate

i loved that you could borrow less frequently used kitchen items (like crock pot) and check out dvd movies

the kitchen was essential for me

only issue i had was that the pool water was kinda cold

kitchen in the rooms. close to worksite.

the beds and pillows were very comfy. kitchen and lender locker very convenient.