sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

lot of kids in pools area sunday

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

liked that i had to travel with my kids and we all felt safe

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

the breakfast could be improved

the breakfast was not part of our stay although it was offered.

friendly staff. breakfast

breakfast could be more then offered.

free shuttle was a life saver, the room was very clean and the bed was super comfortable

staff was very friendly, the rooms were awesome, got a wakeup call, and free breakfast, shuttle to the airport, all at a great price, what more could you ask for

shuttle service to/from airport

great breakfast. quietest hotel i've stayed in for years.

ev charging stations were nice

dry clean, staff very helpful and it has a great breakfast.

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

hotel offered free hot breakfast with scrambled eggs, breakfast meat, and waffles, all of which were tasty

location to airport with free shuttle service

to the airport and shuttle got us there in plenty of time

breakfast was exceptional

breakfast, maybe

being diverted to pittsburgh on my flight at 1 am, was able to get a room, shuttle to hotel immediately

they gave me a late check out for no charge.

airport parking and free shuttle

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

liked that they let the kids have fun n the pool without saying they were too loud

hotel bar closed at 10 p

room service was excellent and front desk staff were very friendly.

though my stay was short i didn't get a chance to use the wifi or get breakfast i was very satisfied with the service and well recommended this hotel to

the parking was not comfortable. partly because of hilly location.

duvet was very heavy; parking lot was messy

imited space ) , friendly staff , close to airport

plenty of free parking

loved the pool, housekeeping was great, and staff was very kind

all was great. location perfect, no issues with parking , gym equipment functional but outdated.

clean, safe and good breakfast

i was gone before breakfast

the breakfast is good and the staff is great

breakfast was mostly carbs: breads, cereal, and waffles

it was good to have a grab bar in the shower/bath stall, as i am elderly

wish the bar would have been open :(

the desk and the airport shuttle are available 24/7

the shuttle got me to the airport on time for a very early flight

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

the gym/spa was limited and the sauna was not hot.

very clean. great gym, pool, sauna, and whirlpool.

it's gym is well equipped

the pool also did not have towels but nothing to really complain

location was great. staff was great. gym was good.

no pool. breakfast wasn't good for someone wanting egss or milk.

there was coffee in the lobby. there was a gym. the main desk staff was great.

clean, wonderful breakfast, great bar and restaurant, friendly staff, great fitness

we were allowed an early check in for a small fee

allowed early check in.

the quietness and pool

the price! also lobby and bar area were beautifully renovated and great to spend time in

it's convenient for an early morning flight especially with a shuttle 2 x per hour

my son loves to swim and the pool and gym area is so nice and big

could have told me when i checked in that i need to call to have my room service and not have to call room service at 8;30 at night to get towels and such

i asked for a late check out and they accommodated me without any up charge and were so nice about it

breakfast had sausage and eggs, both delicious, coffee was good as well with many choice of

the pool was quite cold.

pool was clean

so appreciative that they extended an early check in due to flight arrival

very clean and in a convenient location for what we were there for and very affordable and the breakfast was

( i despise motel showers with slow drains) nice kitchenette with everything you need

that it had a kitchen

free breakfast was excellent and room was clean.

room was great , had a kitchen and a nice living room area

the check in and check out was smooth, and there was a good breakfast and a well stocked convenience shop in the lobby

this was the end of our trip and being able to do laundry on site was really handy

the breakfast was nice had several items to choose from

good location, great laundry prices compared to surrounding laundromats. good size room

very nice staff, comfortable, accommodated a late check out

great breakfast-comfortable beds

pool basketball court and the service the hospitality was the best i have ever had

pool heater was broken, so no one was allowed to use the pool

pool not open!!! very disappointing.

the pool is always a hit with the kids and the availability of free breakfast and the options for evening meals is a plus

terrible breakfast. very limited menu. basically oranges and a muffin. no cups in room.

staff and getting 2 beds with kitchen

though i didn't use the equipment in the kitchen, i think it's a pretty good design have such a funciton in a hotel room

the breakfast

has everything same as at home a specially the kitchen

the kids were running, slapping pool noodles on the water

the pool has to close so early

not enough parking & breakfast area was too small

very clean and great pool and hot tub area for the kiddos!

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and outdoor lounge

loved the pool, loved the location being close to dinning and grocery stores to accommodate family travel

pool and hot tub were warm

breakfast wasn’t great, but cereal and toast and bagels were fine

also they gave me a late check out at 1 pm which is almost unheard of for hotels

breakfast was very good

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff, affordable suite

also kitchens were fully stocked and refrigerator was keep cold

nice big room. full kitchen with dishes.

also the laundry was free all you have to pay is laundry soap

tub drain was a bit slow; equipment partially broken and missing (no 25 lb dumbbells) in gym.

wifi is so slow and the bed is out of the date.

wifi was terrible had to use my hot spot

quiet and safe area, free large parking

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

everything exceeded my expectations. i would stay again. the thing that sold me was breakfast.

the shuttle bus from the airport was extremely convenient, as was its proximity to the airport

the new shuttle service is amazing and very convenient

it was nice that i didn't have to pay extra to do a load of laundry

other than my room being right next to the laundry room, it was a good room.

the kitchen chef told us places we should visit in the area, remembered us and asked how we liked the

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

just sorry we arrived late and couldn't enjoy the sparkling pool and relaxing patio

early pool hours were much appreciated by my children!

we had the pool to ourselves for an hour, which was a special treat

the pool was extremely too cold

we actually left too early to enjoy a warm breakfast, but the coffee was great.

good breakfast which actually starts at 3:30 am

wonderful breakfast, pub and grille onsite, cleanliness

the gentleman in the laundry was happy to dry them for me and tried to refuse my

continental breakfast is still available but the staff cooks/gets it right in front of you

friendly staff, cleanliness, breakfast options

pool was gross

cleanliness, personnel and breakfast selection and quality.

rooms were clean and comfortable, it had a nice view and the breakfast was good.

breakfast was awesome.enjoyed the hot tub while son swam

great breakfast

breakfast was also very good

the breakfast was not exactly what i would have loved

arrived lat for breakfast so there was not much available

breakfast was good

great restaurant nearby no pet

nice breakfast

i love the free shuttle to the airport

free breakfast is a plus

the airport shuttle is very

breakfast was good

the pool and how helpful the staff was.

convenient local shuttle to nearby attractions and airport

great gym

excellent service from the front desk to room service personnel

i wish the pool was open but with covid season i understand.

i think that the pool should be open later and/or open sooner

pool was not able to be used (maintenance)

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

the pool was closed the second day

very friendly staff, rooms clean, pool was very nice

breakfast was delicious, was also surprised they served dinner, i’ve never been to a hotel that

the gym could have been a little bigger. other than that, everything was great.

they had enough grassy area for pet relief with bags to pick up poop

nice gym for a quick workout

pool & gym were a plus

kids they like to bring their own food and snacks on a trip and the room did not have a microwave

pool area was clean

breakfast and comfy bed

very nice and spacious gym!

breakfast was great and we really enjoyed ourselves

nice staff, super clean room, comfortable beds, and really good breakfast

wonderful breakfast, friendly staff

ran out of breakfast first morning but after that it was fully stocked.

daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up my garbage

clean room. nice breakfast. friendly staff.

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

the late check out

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

monday leaving i put in for late check out at four

the breakfast is wonderful also

the continental breakfast could use a little more variety.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

friendly staff, clean, comfortable room, good breakfast with lots of choices.

clean, friendly staff, comfortable room, excellent breakfast

and the free breakfast could be a little more options

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

room fit all my needs i love the fact it had a full size fridge/freezer and equipped with all kitchen needs like pots, pans, flatware etc it was clean and staff was amazing will stay

kitchen sized fridge

good breakfast, service oriented personnel and clean facilities.

pool water was cold. did not like comfort and blanket all in one piece. overall very nice.

pool area was nice. staff was friendly.

breakfast was very good. the pillows are amazing.

super clean and great price. free breakfast was great

like the bar and the restaurant

the pool, gym and bar were a plus

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of

very clean room amazing facilities gym and pool

it was nice stay at this hotel nice gym and swimming pool.

gym- the cable machine needs two handles

the pool was relaxing

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

the location was perfect, breakfast was delicious, and the room was very clean

female manager was very rude, asking personal questions about my family and kids

breakfast, the room, the beds were wonderful, i slept great

kids loved the pool

the continental breakfast and coffee was delicious

we loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were clean and organized and the pool temperature was absolutely perfect

in really late due to a late flight

dirty laundry was piled out to the evaluator

was good for a night away from the kids

having 3 kids and traveling over 18 hours was told when we called it would be set up

2 towels in room for 3 kids n 2 adults

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

was disappointed with room service - both the options and the operating hours

free valet parking was very convenient

nice parking was included

self parking garage pain to get to the differnt levels

the room service stopped @ 8:30 pm so i was a little disappointed in that.

convenient location and great breakfast options

the breakfast was good

nice facility with a good amenities, including a fitness center and a nice pool

breakfast was extremely delicious. with a hot food selection that changed each morning.

breakfast was perfect and the beds were very comfortable

pool was nice. good parking. close to downtown.

my children loved the beautiful pool!

the pool is great, not too big and not too small

great place to stay the kids enjoyed

laundry facilities for guests were nice and fairly priced (as compared to other hotels we’ve been

though the breakfast is free; however there are not much options.

all electrical sockets don’t work no hot breakfast

the air conditioner worked great, and the pool was clean

breakfast should been served an hour earlier.

close to casino. good price. easy to book.

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops

one of the reasons we picked this hotel was because of the swimming pool for the kids

the gym looked well equipped, although we did not use it

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

i said in previous review the kids would like the pool a little warmer but that is not of big concern

very clean, great hot breakfast, convenient location.

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

my son loved the pool

good breakfast and nice staff. decent gym facility.

breakfast has been disappointing

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

they said the pool required maintenance but offered for us to go to their sister hotel to swim

the breakfast....

the whole experience was fantastic,room, facility, breakfast.

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving devices; staff was informed and unsure if they rectified

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

the pool water was cold.

most things were in walkable distance, like the stadium and casino

pool reservations ! nice to have a private setting just wish they would extend hours beyond 5pm

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

also room service food was great and fast

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

women working in the kitchen during breakfast need to leave people along while they are eating.

, no room service on home games

location was perfect and the shuttle to and from the casino was great

indoor pool was freezing and i was unable to use it

only you guys can please fix my rate accordingly also i feel as thou because the fact no pool or gym there should be a new rate

the gym and pool were perfect for our family

the gym and pool were perfect for our family

kids loved the pool

i called down to room service and i wasn't able to get in contact with anyone.

food choices on room service

kids running in hallways

great location , easy to park . very clean and loved the pool.

100s of people lined up to check in at 4pm and they would not grant early check in

nice restaurant downstairs. quiet room. good wifi.

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

enjoyed the bar downstairs

the gym was very nice but a pool would take this place to the next level

unable to get a strong enough wifi connection to use my laptop.

i would like if the restaurant had a kids menu.

no pool open yet

there were no towels in the pool or the gym either day

pool open till 11:00 pm

pool, restaurant, and little shop perfect for kids, pool was clean

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

clean, great breakfast, super nice staff!

the added touch for breakfast was more than i expected

the bar on the second floor is very nice

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

spa

we had one night we just felt like going downstairs for food, and yes, room service was available

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

location, friendly staff, rooms (incl fitness center and business center in good repair and

also a band in the bar downstairs was playing loudly until probably around 2am

the location was great! the fitness room and the restaurant were great!

great central location. bar is not open during week days.

staff was great. bar great

dark room, small, bar limited, no room service, no info in room bout services.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we did not have a mini bar in our room

pop up bar was great and the staff was super friendly

i like the modern industrial decor and the small little bar restaurant.

breakfast was great

pool was too cold

breakfast bar could of be kept filled better.

the breakfast was ok

breakfast was really good, not like the junk you get at other motel chains.

i know we are still going through a pandemic but i wish the pool was open.

clean rooms and gym and pool are decent.

beds, the location, the staff and the breakfast

very clean and comfortable they also have a complementary breakfast

gym was also clean and included all basic training devices

loved everything they have clean rooms,they have a clean pool and their breakfast is great i love their coffee i wish i can buy that coffee off of them

the fitness area was nice, but the pool did not work

didn't get to use the pool or exercise room, wish we could have.

i liked the fact that there was a pool, though i didn't use it

i was not able to eat the breakfast you provide to guests because i had to be in my parking lot for work by 6:15 am

room service was great

breakfast was delicious, daughter loved the pool and the suite was great.

we were told to call in advance to see about early check in

think that the servers in the bar area could be a little more attentive to the bar patrons that sit at the tables - especially

pool on top floor was a hit with kids, who also loved breakfast

it's just a great hotel ...fantastic gym ...

my only complaint would be that i wish they offered a complimentary breakfast.

no room service

breakfast not included, seemed like it would be but they either had it shut down or were

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

everything! location, jacuzzi tub, delicous breakfast, friendly staff

breakfast always fresh-great coffee too

food is great for a quick breakfast

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

the fitness equipment was just updated and repaired, which was great as well

the desk staff, valet, and breakfast staff were great

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

employee in the breakfast area was outstanding

breakfast was available every morning and there was gym that's open 24 hours

our son enjoyed the heated indoor pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free

the only thing was hot tub at pool was not working, due to parts on order

the breakfast was delicious and the lady working there was extremely friendly

loved the fresh hot breakfast, lots of options

pool

the breakfast options.

i loved the open space, which held two gyms with updated equipment, a game room, a full

restaurant is close by on the 5th floor, along side the gym which is very clean

right downtown! zen environment gym equipment inside your room

we loved our breakfast and the location was awesome

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

beds comfortable and kitchen is nice

it was a suite provided with a kitchen fully equipped.

the kitchenette

the kitchen had pretty much everything you would need

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

kids running up and down the hallway at 10pm

location was great, the onsite restaurant- bills bar and burgers- was fantastic

bills burger bar was excellent

room service delivered a complementary cake for my husband

great gym, beautiful lobby.

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

our kids, my husband, and i enjoyed our stay at the omni

the restaurant and bar at the hotel was a pleasant surprise

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

lounge/bar was cool and restaurant in the old gymnasium was interesting

spacious double queen room, nicely equipped gym, rooftop access, location.

in was great, allowed for early check in and we were checked in and ready to start our day immediately

i also used the gym, which had everything i needed

location, staff, bar - favorite hotel in pittsburgh!

long time to get car from valet, needs another bar or restaurant perhaps!

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public spaces were very clean, staff was responsive to all

early check in was a huge bonus. staff were incredibly friendly!

great value, nice kitchen, clean.

the kitchen was nice do we didn’t have to eat out for every meal.

the kitchen in the bedroom

very nice rooms with full kitchen, amazing price for the value!

was helpful and laundry room area was clean and efficient and affordable

gym and common areas were not as clean as i would expect

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

was amazing for pnc park and rivers casino

front desk staff was great, love the hotel style and the upper lobby and bar layout

decor, lobby bar view

we took the free early check in

at the front desk and heather at the breakfast bar were particularly helpful

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

my son cut his foot in the pool on something.

everything! lovely staff, great gym, fantastic room. highly reccommend

the breakfast was also very good; my kids loved the waffles

i asked for early check in and the lobby clerk called me as soon as my room was ready

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

good breakfast

breakfast was great kids able to serve themselves

definitely more there for kids or people who don't mind being stinky

the suite's kitchen was well equiped

tv was great kitchen was well stocked all very very

the gym and patio

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards area for a wedding party

great options for breakfast!

pool closed

breakfast was nice. housekeeping was very nice and helpful.

beautiful property. very clean rooms. wonderful breakfast. very nice and attentive staff

the room had a small kitchenette and seating area with a pullout sofa plus a curtain divider

gym was very clean and never busy

it was just the wifi connection that was the downfall

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

the breakfast was fabulous!

kids loved it

location, the kitchen and a decent view. the staff i cannot say enough about them!!

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

we had no light bulbs in our kitchen area

very clean, and very accommodating with the kitchen.

breakfast was so good and early enough!

garbage wasn't emptied under the kitchen sink. bathroom door would not latch shut.

the hotel was clean, the pool area wasn’t crowded and the breakfast was better than most hotels(i loved the fact the hotel

the pool was heavy with chemical smell.

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

the location to the penn state campus and planet fitness gym was perfect!

the hotel bar was well stocked and had friendly and helpful bar staff.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

no recommended with kids

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

self-serve breakfast options were extensive

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

lovely great room with breakfast

the breakfast options provided for the morning were great, and the coffee was excellent

great coffee and healthy breakfast

the staff was very friendly they have a gym, pool, and hot tub that were nice to enjoy also

gym was not well maintained

was trash in the pool like a cigarette butt and random pieces of trash

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

they had a pool and breakfast in the morning

$22 parking fee, undisclosed $35 fee incase you order room service

no shuttle and no room service

was so very nice the lobby was very hot the rest of the hotel was nice there was a lot of kids and we didn't hear any noise and it was nice the traffic outside never heard it the whole stay

the phone for room service wasn t working

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

pool wasn t heated

hotel is spacious and has a large pool and restaurant area

the pool needed to be heated as well as the pool room itself for the colder days.

the world famous chocolate chip cookies were nowhere to be found

comfortable room,good breakfast

good breakfast and friendly staff

breakfast and clean room

bacon for breakfast.

the staff found my kids retainer and are shopping it home. thank you!!

breakfast could have been taken care of a little better

no breakfast also it was included in the prize somehow

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

breakfast fare needs to be expanded; coffee was terrible

beds were comfortable. staff did nice job getting fitness center climate control working.

had a great complimentary breakfast

the breakfast (especially the coffee) were was excellent

breakfast was good

the bar/restaurant was very nice, as were the breakfast buffet and fitness room