breakfast was very good and had a variety of food to choose from

we enjoyed the bar inside the hotel for a nightcap.

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling in the room, showering and sleeping was wonderful

the connected bar had an overpriced burger and the fries were reallt salty.

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

not like the breakfast at all

the pool was closed.

clean, friendly staff, great breakfast!

the pool wasn't usuable

breakfast selections were good

great breakfast. staff was helpful and attentive to our needs.

good location. quiet room. excellent breakfast.

pool and gym were nice

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

the breakfast was amazing and staff was wonderful

breakfast was the usual hotel breakfast, which is fine with us

breakfast was great. everyone friendly

great breakfast in the morning and the 2 employees we dealt with were amazing

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead of just apologizing for

was a little further from our dance comp at the monroeville convention center, because of the pool

good size comfortable room no traffic noise my side , adequate clean pool

desk staff went out of her way to show us how the lift chair in pool worked

the sausage served at breakfast was tasteless.

the breakfast was great

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

it's also close to oakmont bakery (the best breakfast in western pa

breakfast was really good too

the bananas at breakfast were grey (lol).

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

wonderful staff. great breakfast and kids loved the pool.

the gym is only cardio machines despite the photos showing other things

pool looked great but there were no towels so we couldn't actually use the pool

fun bar inside hotel

the pool and gym

melissa and the pool

breakfast was not that great. nothing hot.

breakfast not so great

breakfast was not that great but there is an eat & park right next door

breakfast was fresh and met my on the go continental breakfast standards

breakfast was delicious

cleanliness and breakfast

not a real breakfast, furniture could be updated but besides that excellent stay.

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

staff clean rooms and breakfast every morning,good

there was a small kitchen, which was perfect for making simple meals

there appears to be a laundry room right in the front and there were dirty cloths every where

kitchenette in every room!

kitchen

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

at the desk was super helpful after a long day of driving and went out of her way to greet my kids

the pool was a very nice size and the kids had a blast

liked the pool area and fitness room

early check in

clean, nice rooms, helpful staff, breakfast was good and was available for four hours

i would have liked breakfast to continue a little past 9 :30 am.

breakfast was great

it is a all new facility with modern design. the gym is huge. very happen with everything

nice facility gym and pool nice and we liked our room.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

unusual sink is too high. ok for me but not good for kids or some handicapped.

mattress was terrible. i could feel the springs! very hard to get room service and clean towels.

room service was offered at any point in our 4 day stay

door has lock issue, we called room service to unlock it.

unusual sink is too high. ok for me but not good for kids or some handicapped.

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

that it was a quick turn to get in the parking lot.

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

the parking lot needs repaving the toilet sits very low

breakfast was good for free

comfortable bed pet friendly nice pool very clean

the pool is clean and the restaurant/bar has great drinks and food

hot breakfast

great staff, good hot breakfast,nice clean pool

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

bed was very comfortable and when the kids were done playing hockey in the hallway, the room was very quiet

centrally located and buffet breakfast was good!

kitchen staff exceptional

disappointed no pool, gym, and breakfast

we loved working out every morning at the gym and we’re very grateful for the wonderful breakfast each

large enough parking lot that accommodated my truck and trailer

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

the pool was out of service. so that was disappointing for my kids.

it was nice to have a bar on location for a nice glass of white wine in the evening

was recently remodeled. had a bar which was open until 10:00 pm

the coffee bar and snack/restaurant were closed

the breakfast was good and the location was perfect.

checking in with my family, we asked where the pool was and was directed

it was a one bedroom with full kitchen. that was great!

full sized refrigerator and small kitchenette in king suite

breakfast is very good.

no breakfast

the gym was pretty well-equipped

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

live music in restaurant and bar every night

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

my kids enjoyed the facilities as well

the pool was small but perfect for my kids to get some energy out before bedtime

nowhere to take kids unless you go to mellon park

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

breakfast had a huge range of options for my picky teens

i said in previous review the kids would like the pool a little warmer but that is not of big concern

early check in was awesome. nice location to shops, university.

my kids were shocked and scared

loved the gym

i said in previous review the kids would like the pool a little warmer but that is not of big concern

lexie in the bar was great

standout feature: the rooftop bar is absolutely phenomenal

nice location & the roof top bar was so convenient

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

nice bar in the lobby

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

particularly a the bar for drinks at night, and for breakfast in the morning

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

2 towels in room for 3 kids n 2 adults

tv did not work all weekend especially inconvenient traveling with kids

was good for a night away from the kids

we ended up using my phones hot spot to connect to my kids devices to get service

having 3 kids and traveling over 18 hours was told when we called it would be set up

pool needed to be upgraded, pool hot, pool lighting and phone for emergency was off the wall and

the gym is nice

great restaurant and bar with friendly staff

- the water from the machine in the gym was warm

gym. breakfast.

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

ich costs 20 per day

the food in the restaurant and through room service was just awful

most convenient hotel for families with small kids

didnt eat breakfast

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

very clean, the general manager was a sweetheart. breakfast was very good.

breakfast

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

this time i asked for early check in and late check out

its nice that the restaurant and bar is open for takeout

this time i asked for early check in and late check out

the location is handy and the inside bar was cool.

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

had a gym with elliptical machines free weights

liker the mini kitchen

large laundry room and full kitchen to make a light dinner

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

good gym

from the front desk, to the shuttle driver, to the restaurant staff, even the security

walking distance to shopping center. shuttle available. design is very nice

pool, unlike most indoor hotel pools, was cool and refreshing

beautiful room with great view of the river. gym had a good variety of equipment.

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

breakfast was fine considering the restrictions

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

early check in, reasonable privacy.

the bar to open soon which was always

bar and dining room were closed due to renovations, but that was not stated on the website - these

bar and pool area were shut down

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

the smallish breakfast and charge for parking.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

the breakfast left a lot to be desired.

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

clean room and the breakfast was good

breakfast was wonderful with a wide variety of items

outstanding service great location and a good breakfast to start the day

good location. good staff and good breakfast.

great breakfast

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

breakfast was simple and delicious

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

the best was comfy the kids and i enjoyed the pool

bigger fridge please kitchen?

comfortable bed, clean throughout, nice hot tub and pool indoors. enjoyed the breakfast

we did not use the pool or fitness facilities but they looked great

the fitness center was a bit cramped.

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

decor, lobby bar view

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

the gym was great , nice to have microwave on the floor.

let me have a late check out

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

loved the pool and spa

they have a lobby bar to wait while you check in

was trash in the pool like a cigarette butt and random pieces of trash

the gym was small but good

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

kids running up and down the hallway at 10pm

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

location, modern, friendly and great gym.

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to fix our lock and she told the kids no then the sec time

bills burger bar was excellent

young kids partying

the pool and hot tub was comforting

the bartenders all great hotel bar and the restaurant bar

at the front desk and heather at the breakfast bar were particularly helpful

went to the gym and that was clean and nice

bar connected to your hotel standard not helpful at all and very lackluster service i know

good wifi, decent room receptionist is ok, but not the rest.

no room service

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

the gym

perfect location , gym and pool

no recommended with kids

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

the hotel bar was well stocked and had friendly and helpful bar staff.

bar was really great and offered water and cookies at front desk

very clean and early check in

one answered the phone for room service since it was close to closing

one of the main reasons why i booked that hotel was so my kids could swim

the staff were incredible. the pool was great. i genie y located.

room service did not freshen up our room sat -monday

restaurant breakfast was delicious

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

breakfast was very good and location was excellent

was told there was room service available 24 hours

the gym and pool were perfect for our family

i really loved that there was a free shuttle provided by the casino to take us there and back

breakfast was just so-so, but not bad

the condition of the gym equipment was poor

clean room, pleasant service, nice breakfast.

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

wifi is not properly working on the first night, called reception and got a phone number for it,

for casino

parking lot construction but that is temporary bar closed by 11pm

the bar seevice was bad and to small

quality was the best i've ever had and i travel frequently room service timing and quality of the food was impeccable location of the hotel was absolutely

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

no room service

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

the pool is nice but the way this hotel does their breakfast is by far the best i've had

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

happy that the pool and gym were open

kids running up and down the hallway all night waking people up and other guests yelling

we like the complimentary happy hour and the selection at the breakfast bar is always wonderful

convenient for our travels. clean room, great gym facilities.

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

front desk staff was fantastic. room was clean and spacious. breakfast was excellent.

clean hotel, the breakfast, the staff

the gym area and staff was very nice

wifi was in and out the whole time

room service was lovely as well all the staff

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

corner king room with a view and room service breakfast and the lounge

the style was amazing. room service top-notch.

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

rooms have workout equipment in the room along with a gym

our only recommendation is to add a handicap bar at the bed.

the room is spacious too with a nice bed, gym tools , lg tv and a safe

the breakfast options.

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

the bar staff were great

front desk were totally amazing the spa is lovely and the team were amazing

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is full and very small

the bar on the second floor is very nice

the pool was closed but spring suite hotels allowed us to use theirs

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

property is very conveniently located, the staff are nice, and the gym and pool are very clean

the fact the sofa bed was tiny and didn't fit my 2 kids

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

inside room and outside such as refrigerator, coffee maker, microwave, hot breakfast, and fitness room

small indoor pool and weight room

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

we had a comfortable room and kids loved the pool

location, friendly staff, rooms (incl fitness center and business center in good repair and

we traveled from san fransisco and arrived super early

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

loved the early check in and really appreciate the 12pm check out

i chose your hotel because i had my 3 kids

the bar was attached to the front desk so sometimes you had to wait to get service.

fantastic location, close to lrt / food / bars. great breakfast.

swimming pool was a great amenity as my son and a few other families with kids had an activity to keep their kids busy on a cold day

the close proximity to the stadiums and downtown bar selections. it was a great area.

excellent staff at the front desk, bar and restaurant.

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

nice place, great bar and location

super cool hotel with great bar on site.

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

birthday, but didn't get any replies besides the first message

i like the modern industrial decor and the small little bar restaurant.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we believe the bar could have stayed open longer

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

breakfast was not as great as i expected and they ran out of the muffins i had wanted

employee in the breakfast area was outstanding

good breakfast choices. very nice staff.

the desk staff, valet, and breakfast staff were great

we will be back again with our kids

location, views of river, gym, good breakfast.

wish room service or breakfast was a part of my 385$ bill.

right to close the bar and restaurant during covid, of course

being promised an early check in i was told after driving 5 hours that no rooms

kids doing flips, cannonballs and balls being thrown around

lovely great room with breakfast

great coffee and healthy breakfast

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

the breakfast options provided for the morning were great, and the coffee was excellent

self-serve breakfast options were extensive

no pool open yet

and they did not charge any pet fee at all

pool, hot tub, gym, vending, refrigerator, plugs for charging

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of the room was hard due to

not using valet parking. everything else was wonderful

everyone, from the lady that checked us in, too the gentleman who came by to clean our table at breakfast, they were all polite, kind, and gave off a sense of pride to be working there

were unable to take advantage of the breakfast as my daughter was running the pittsburgh half marathon

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

super clean, the pool, the breakfast

the staff was super friendly and the hot/cold breakfast buffet was well stocked and delicious

it's was clean, the pool was nice and warm. enjoyed the breakfast.

didn't have enough time to visit pool or gym area. have no other complaints.

kids running and yelling in the hallway

very nice people at reception. quiet. plenty of free parking. great breakfast.

fitness center common area pool

area & parking lot, friendly staff - staff also texted to see if we needed anything, warm cookies upon

for 1 adult and 2 kids it was outrageously priced

for 1 adult and 2 kids it was outrageously priced

no breakfast also it was included in the prize somehow

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

breakfast was great. bed was comfortable. front desk staff was very friendly.

walls were too thin. continental breakfast was rather skimpy.

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

i liked the location and free breakfast.

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

breakfast was good.

breakfast and clean room

good breakfast and friendly staff

staff was very nice, breakfast was hot and had tons to choose from.

the free breakfast

location, the pool being open and the hotel chain name

everything, the friendly staff, the room, the pool, breakfast was very yummy

breakfast service states it starts at 6:30 but actually hot food doesn?t start until 7:00.

good breakfast, nothing special, but good

the hot breakfast was excellent

to pay for breakfast the breakfast is not for free like most of the holidays inn that's the only

the breakfast didn't have the best items. but oh well they had breakfast!!

the hotel was very clean with great staff. the breakfast is first class.

room was 116 directly across from the laundry room and staff cleaning facilities

friendly they offered us tacos and margaritas in the breakfast area and told us about the gym and pool also available

pool was nice. good parking. close to downtown.

i liked the laundry facility onsite also

the breakfast was good

complimentary breakfast. not that it wasn't liked could offer more.

less than 10 minutes to upmc montefiore and rivers casino

no pool

breakfast should been served an hour earlier.

the breakfast was not what it should of been.

breakfast was good with hot food. electric car charger in the attached garage.

this was the end of our vacation, and reluctantly we had to do a small load of laundry

especially the breakfast

we loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were clean and organized and the pool temperature was absolutely perfect

very clean good breakfast clean pool and gym friendly staff very comfortable

close to butler brew works, nice gym with weights, great room, and close parking.

large rooms great bathroom decent breakfast. we enjoyed our stay.

gym closed due to covid

easy and covered parking, options within the property-pool, exercise room, availability of the lounge for socializing , spacious and well-lit

i didn't visit the pool

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

beautiful clean hotel friendly staff delicious hot breakfast there included

breakfast and coffee were great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

extremely clean. nice breakfast.

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

gym small but sufficiently maintained

the front desk person let me have a late check out cause i had a five hour drive after working my shift

great rooms, service, staff, breakfast, shuttle service and pool.

only 2 handicapped parking spaces, need more! kids running in the hall after 11pm.

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

there are some nice, helpful staff and i appreciated how pet friendly the hotel was

were no towels available at the pool

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used quite a bit

to high pet fee.

kept indoor pool, and small fitness facility

everything was good with the breakfast.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

booked a hotel with a pool on purpose so our kids could swim

all good. breakfast was good.

breakfast open 6-10am with 24/7 free coffee, tea and cookies

fitness room had a good amount of space and options available to workout

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

happy for the fitness center and the filtered water cooler there

fitness center could have been a little more up to date but happy it was there

convenient area and close enough to my daughters gymnastics meet.

breakfast was very nice. staff very courteous and helpful.

could of had more options for breakfast other than cereal and yogurt , but i get it with covid

the option for late check out!

breakfast was great and always full and hot waffels were the biggest hit with whipped cream and

offer good choices for the complimentary breakfast

staff was great breakfast was even better

great location, clean rooms nice staff decent free breakfast, fair price.

great value / great room. breakfast was acceptable

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

arrived lat for breakfast so there was not much available

breakfast was good

breakfast was decent. it had several options.

breakfast was very good. seating was spacious. good selection of food and seating.

breakfast was also very good

breakfast could be better. i would have liked an extra blanket .

the pool restriction is a pain

pool was gross

friendly staff, cleanliness, breakfast options

rooms were clean and comfortable, it had a nice view and the breakfast was good.