comfortable bed pet friendly nice pool very clean

super friendly staff!! good breakfast!

tons of parking, everyone is so friendly, breakfast is always hot and good

was actually pretty big, free breakfast was very good, and the pool was huge

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

pool was closed cuz of covid

checking in with my family, we asked where the pool was and was directed

good breakfast

my kids were able to unwind and have some fun in the pool

breakfast is very good.

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

indicated that it had a bistro and bar

picked this place so my kids could swim but weren’t able to

the coffee bar and snack/restaurant were closed

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

friendly staff. super comfortable and clean room. very nice breakfast.

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

didnt eat breakfast

my reservation, i contacted the hotel for early check in

nice facility gym and pool nice and we liked our room.

obviously was a family with kids staying directly above my room

just wish breakfast didn't end so early.

very clean, good breakfast options, pool and gym. staff was very friendly.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

free breakfast is not really breakfast, no decaf coffee

just the breakfast was a disappointment

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall along with our trash

breakfast was not refilled as other guests went through

better than average free breakfast

room and pool

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

beautiful room with great view of the river. gym had a good variety of equipment.

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

there was no breakfast. kitchen was closed.

early check in, reasonable privacy.

bar and dining room were closed due to renovations, but that was not stated on the website - these

pool and the fitness room

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april, haha) i will continue to stay here even

the pool was closed which really disappointing our kids

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

my kids enjoyed the facilities as well

free access to the nearby gym which is a great gym.

the breakfast was great , staff was very friendly .kids enjoyed the pool.

wished there was a hot tub. pool was very comfortable, though.

fitness room too small, no place to do floor work or stretch.

conveniently located near my job breakfast was awesome staff were nice

the parking lot is shared with an outback restaurant.

the breakfast presentation was very good. i only had waffles and they were good.

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

we really liked the breakfast bar each morning

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

large enough parking lot that accommodated my truck and trailer

free laundry bag in room

i appreciated that they allow pets and do not charge a pet fee

i love how it's kids safe and kids friendly

to our room and if we didnt have it locked someone could of walked in late at night when we have kids

laundry room was close to our room

clean room great bed, good breakfast and great staff.

very good breakfast and good gym

gym

kitchen staff exceptional

to use pool with our kids but had to leave due to numerous african american young teenagers playing football, jumping in

the location and the breakfast was wonderful.

from the front desk to the valet to the bar tender to the cleaning staff

the desk staff was also in charge of breakfast

dinner stayed open late and had a gym

breakfast was great and if possible the staff and management were even better

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

the bar and bartender were great, and the building was charming and historic

particularly a the bar for drinks at night, and for breakfast in the morning

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the gym is only cardio machines despite the photos showing other things

kitchenette sink dripped, lobby seemed excessively cold.

pool was not open

love the location and the pool.

the pool was nice but not heated

room service was also provided in to-go packaging

the food in the restaurant and through room service was just awful

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

pool needed to be upgraded, pool hot, pool lighting and phone for emergency was off the wall and

attentive staff, gym accessible.

gym was outdated and super small, the pool was murky, even if i wanted to go in, you couldn’t

cold pool in the early morning.

the workers at the bar were wonderful, too

walking distance to shopping center. shuttle available. design is very nice

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

we called ahead for a early check in

shuttle service

resturant and bar close early

fitness centre is as good as i have ever seen in a hotel

breakfast was wonderful with a wide variety of items

outstanding service great location and a good breakfast to start the day

the fitness room was unbearably hot

good location. good staff and good breakfast.

gym

this time i asked for early check in and late check out

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

allowed an early check in and told me about the parking garage 1

the pool could use an update but everything else was perfect

- gym and pool were rather small - and poorly equipped

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

liker the mini kitchen

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

breakfast and coffee were great.

hot breakfast

extremely clean. nice breakfast.

it was very clean and quiet. the free breakfast was great.

the breakfast was enjoyable and the coffee was also very good.

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

there was a breakfast included

staff clean rooms and breakfast every morning,good

nice breakfast selection

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

lexie in the bar was great

that there was an option to accommodate two kids - the bunk beds

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

very clean and comfortable. the rooftop bar is awesome!

standout feature: the rooftop bar is absolutely phenomenal

breakfast was nice and the cost was great

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

everything was good with the breakfast.

the breakfast there is also good for a free hotel breakfast

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

kids enjoyed the pool and gym

folks on 3rd floor very loud and kids running in hallway

the fitness room was very well-maintained

we enjoyed the bar and even more the court yard

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

the gym was small but good

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

close to venue and the bar restaurant

fitness room had a good amount of space and options available to workout

breakfast was alright

staff allowed us late check out without hassle, that was huge

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

breakfast open 6-10am with 24/7 free coffee, tea and cookies

great coffee and healthy breakfast

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

the breakfast options provided for the morning were great, and the coffee was excellent

self-serve breakfast options were extensive

there were snacks available at all times and all you would need for a healthy breakfast

comfort and full breakfast

great value / great room. breakfast was acceptable

staff was great breakfast was even better

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

offer good choices for the complimentary breakfast

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

the hotel bar was well stocked and had friendly and helpful bar staff.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

perfect location , gym and pool

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

love the kitchenettes in rooms

asked for an early check in & was accommodated without any problems.

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

let me have a late check out

we had no light bulbs in our kitchen area

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

was perfect, with a small kitchenette and separate shower and sink rooms

i liked the gym facility and that the staff was nice.

size of room with kitchen. public parking right next to hotel entrance.

yes , very good bed and breakfast was good also!

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

has laundry too for long trips

they have bottled water to us every day the fitness center was standard and convenient

they took care of the noisy kids, as soon as we called

location and pool

the room was comfortable and modern as well as excellent wifi connection

at 6:40 we still didn't have breakfast so we called room service and

one of the main reasons why i booked that hotel was so my kids could swim

great breakfast include in the price

gym and common areas were not as clean as i would expect

i love the fact the the gym have to be key access only and the building as well

the gym was great , nice to have microwave on the floor.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

great location, helpful staff, good gym, comfortable and clean.

close to where i needed to go. plus early check in.

pool was clean

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the gym was kind of small and not very inviting.

they do have a hot tube which i didn't know,nice pool

thought the gym area was clean and had plenty of good options for working out

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

i thought that the gym facility was outstanding

nice hotel, had a large bar and restaurant inside

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

room was clean and quirky - great light setting breakfast was a good choice with helpful team

breakfast was good

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

was told there was room service available 24 hours

the bloody mary bar and breakfast was outstanding

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

it's also close to oakmont bakery (the best breakfast in western pa

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

we even left early before breakfast the staff person that morning gave us a couple muffins to go

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

there's no freebies here, but the space is gorgeous and the gym is really top notch

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

a little sad not everything was open

no room service

a good gym for a hotel; however, many of the audio hook ups were broken.

the stay, the staff, the breakfast were all great!

breakfast was awesome and the location was perfect

was a little further from our dance comp at the monroeville convention center, because of the pool

the breakfast was great

great free breakfast too

i was able to work on my laptop with very good wifi and that was wonderful

the price per night can be a little cheaper as not justifiable for what you get without breakfast

no room service

the gym

breakfast not included, seemed like it would be but they either had it shut down or were

there was a gym inside my room! the room was massive and had cool lighting and signage

i often lack motivation to go to the gym

did not eat breakfast, but it looked really good

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

gym was decent

no food, bar only there occasionally mattress was too soft

the gym being closed was the only thing that made me sad about this place.

the elevator from the gym took forever

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

kids running up and down the hallway all night waking people up and other guests yelling

th floor) and the kitchen staff are exceptional

location, staff was friendly, pool for the kids,

we were told to call in advance to see about early check in

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

it was quiet and my kids were able to go between 3 rooms

good breakfast choices. very nice staff.

we will be back again with our kids

location and the room was very comfortable. excellent breakfast

friendly staff, comfy beds, big shower, breakfast

breakfast was available every morning and there was gym that's open 24 hours

great breakfast in the morning and the 2 employees we dealt with were amazing

cleaniness & breakfast

breakfast and room cleanly ness

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

the breakfast area could be moved into a separate room or area

later breakfast end time i’m saturday

close to where we were staying. allowed early check in

the breakfast was very good and variety

your manager. she was awesome. and the breakfast was the best.

clean, great customer service, nice breakfast

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

small but nice gym

the breakfast left a lot to be desired.

i like the modern industrial decor and the small little bar restaurant.

we believe the bar could have stayed open longer

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

pop up bar was great and the staff was super friendly

dark room, small, bar limited, no room service, no info in room bout services.

the location was great! the fitness room and the restaurant were great!

also a band in the bar downstairs was playing loudly until probably around 2am

great central location. bar is not open during week days.

example: where the fitness room was

location, friendly staff, rooms (incl fitness center and business center in good repair and

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

nice people checkin and facilities really good. spa and gym great. location superb.

we had one night we just felt like going downstairs for food, and yes, room service was available

the yoga and gym room is on the 3rd, bar is on the 2nd

room service menu. worst czr salad i've had. so salty.

there was no room service available & the restaurant was closed due to covid

the style was amazing. room service top-notch.

room service was awesome

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

room service brought the wrong breakfasts

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

no pool open yet

staff was amazing and the room service food was out of this world!

the pool area should have later hours on the weekends

pool was cold.

i really loved that there was a free shuttle provided by the casino to take us there and back

very good breakfast. close to pnc and downtown. staff was very friendly.

hotel website mentioned a shuttle that could take you to the local casino

location and able to walk to steelers game and many bars/restaurants and casino

the gym and pool were perfect for our family

size of room restaurant in hotel fitness room

the pool was a little to cholrified

, no room service on home games

it was the driver of the shuttle service at the hotel

staff and great bar and restaurant

came with my wife and two kids, our room had two double beds and was a bit small but did the job

floor we were on had a bunch of loud kids

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

room, location, bed, gym, bathroom, facilities

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

loved that there was a gym/fitness center! location was great!!

didn’t eat breakfast

it was also very close the the casino that we visited while we werere there

the bar and breakfast area had a

wish there was a whirlpool by the pool!

the free breakfast was delicious

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness of

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

the hotel was very conveniently located to what we wanted to do in the city - casino show

loved the landscaping and loved our room had a full kitchen

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini muffins and cinnamon rolls)

the free breakfast could have more options.

“breakfast” isn’t what’s in the pictures

no free breakfast due to covid 19 i can understand this and was happy for the room

parking with the room.

free valet parking was very convenient

had trouble pulling up room service selections using qr code on two different phones

is no entrance to the hotel from the parking garage

nice parking was included

no pool

less than 10 minutes to upmc montefiore and rivers casino

breakfast cut way too early

breakfast could had been bacon, cereal, bagels, and pancakes

all electrical sockets don’t work no hot breakfast

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

double queen room was a great size for 2 adults and 3 kids

love the pool and fitness area

their and it was a blast it was myself my son and 7 other kiddos the staff was very kind and the breakfast in the morning was phenomenal

the breakfast impressed us both

breakfast was very good

swimming pool, gym, location and coffee maker.

very clean good breakfast clean pool and gym friendly staff very comfortable

in really late due to a late flight

pool is tiny

it was a place to sleep and they don't charge pet fees.

was good for a night away from the kids

left within a hour of checking in to find a better place for my kids

we ended up using my phones hot spot to connect to my kids devices to get service

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

pam what clean love the pool and fitness center

i did not know the pool was closed because of covid my grandkids were dissappointed.

have larger rooms, yet even with 3 kids they put me in the smallest one they have

to pay for breakfast when it was included in the price

really loved the extra amenities, especially the pool and breakfast buffet

breakfast was very good and hotel room was spacious.

i know we are still going through a pandemic but i wish the pool was open.

upset could use pool monday night because somebody had thrown up in it.

kind of cold in the pool area

very clean and comfortable they also have a complementary breakfast

we did not check out the extra amenities (pool, gym, etc

breakfast

pool was down for repairs which is why i rented there to start with

pool looked dirty

of the seating needs to be replaced where you can sit and eat breakfast in lobby

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

breakfast @ check-out; excellent

breakfast was so good

we lived the bed, the breakfast, the coffee,the quietness, and the staff

breakfast area ran out of coffee (regular brew)

very few gluten free options at breakfast

nice, clean room. decent breakfast. front desk staff very helpful and friendly.

price a bit high. pool a bit too cold.

the breakfast was the best continental breakfast we have encountered in a long time

very nice clean hotel with a great breakfast

to high pet fee.

there are some nice, helpful staff and i appreciated how pet friendly the hotel was

early pool hours and late check out

pool and hot tub are phenomenal

pool was fantastic

no free breakfast

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are picky eaters

breakfast was not included in the price.

breakfast was somewhat cold.

all of the staff i interacted with were great. food at the bar was good and not way overpriced.

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

loved my room and the facility ud83dudcafud83dudcafud83dudcafi loved the little kitchen areaud83dudcafud83dudcafud83dudcafthe whole room was excellent

the laundry availability. parking available

breakfast is very minimal

front desk lady was nice and recommended a great breakfast place too.

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling in the room, showering and sleeping was wonderful

we enjoyed the bar inside the hotel for a nightcap.

bar could have been a little warmer, damn near froze to death, but the bartender was

did not have the breakfast - no time

breakfast was nice & convenient. the staff was also helpful for the most part.

my kids were shocked and scared

daughter wished pool was bigger and a little warmer

swimming pool could have been larger

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops

loved the gym

friendliness of the staff. hot breakfast.

the breakfast is wonderful also

a very good laundry room

breakfast area was neat and tidy, well-stocked and maintained during breakfast

the continental breakfast could use a little more variety.

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

the late check out

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

monday leaving i put in for late check out at four

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

breakfast not so great

i am not a huge breakfast fan, so the buffet met my expectations

breakfast was not that great but there is an eat & park right next door

breakfast was not that great. nothing hot.

pool area was clean

workout room and pool also open and airy (5 treadmills and 5 elliptical machines as well as free weights)

clean, had breakfast, pool for kids it was a ten minute drive to the city, which was great.

location, clean, spacious, digital key, good breakfast, friendly staff.

breakfast was fully stocked and delicious

food was good both at breakfast and at the 5:30 kickback, lots of choices for adults and kids - my daughter also liked the popcorn and soda machines

free weekday dinner, drinks, pool, hot tub, workout room; all the amenities, cleanliness and cheerful staff you would expect

they have a complimentary shuttle to take you to nearby locations

tracy who picked us up in the shuttle after a late flight arrival

breakfast was very good

the pool was closed the second day

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

shower room and changing room attached to the pool

pool was not able to be used (maintenance)

the swimming pool water was chilly for the kids but other then that it was great.