clean room. nice breakfast. friendly staff.

had a guest laundry

combination laundry/exercise room

the bar was closed in the hotel

cute lounge area. very small but comfortable bar area. front desk staff.

shuttle, nice room

open the pool already. for the price!! it should be open. there was nothing to do

the ability to leave my car and shuttle service to the airport

very clean, comfortable beds, friendly staff, nice pool

wonderful staff weekly airport parking for $15 and a free shuttle amazing value!!!!

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

the bathroom had a strange odor, almost like a musty gym, or towel that has been used several times without being washed

super helpful staff, very clean and stylish, airport shuttle. a+++++

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

airport shuttle came in handy and was especially prompt

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

clean, comfortable, good breakfast

layover and this hotel was clean, welcoming, near the airport (with a regularly operating shuttle), and everything i could have asked for given the price and circumstances

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

the hotel is near restaurants & the breakfast starting at 4 am is perfect for those with early flights

great belgian waffle for the kids in

are so helpful even knowing my flight was early had breakfast ready and even arranged for another shuttle

breakfast was ok

great shuttle service for family members to airport.

friendly and attentive staff breakfast is included

the breakfast was not part of our stay although it was offered.

basic breakfast of cereal and frozen waffles and only available till 9am.

breakfast could be more then offered.

breakfast could of been more appealing

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

lot of kids in pools area sunday

liked that i had to travel with my kids and we all felt safe

all night was a parade of kids and other loud conversations outside my door

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

free parking

the parking was not comfortable. partly because of hilly location.

there was an outdoor pool which was nice for warm weather. lobby was clean.

imited space ) , friendly staff , close to airport

the room service had already closed

all was great. location perfect, no issues with parking , gym equipment functional but outdated.

i was gone before breakfast

the breakfast is good and the staff is great

breakfast not so great

breakfast was mostly carbs: breads, cereal, and waffles

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers, so you may

wish the bar would have been open :(

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

it was good to have a grab bar in the shower/bath stall, as i am elderly

the bar was a bonus

lap pool!! proximity to airport.

the pool also did not have towels but nothing to really complain

no gift shop; no pool

very clean. great gym, pool, sauna, and whirlpool.

the bed was right on. the pool fine

breakfast was also very good

breakfast was decent. it had several options.

the breakfast was not exactly what i would have loved

breakfast was very good. seating was spacious. good selection of food and seating.

great breakfast

this hotel also has a beautiful pool that i have used in the past and is right on the beautiful allegheny river with a patio and

swimming pool had to much chlorine.

cleanliness, personnel and breakfast selection and quality.

rooms were clean and comfortable, it had a nice view and the breakfast was good.

no working hot tub, very cold pool (and no towels available at the pool)

location is kinda secluded and hard to find without a gps. if the bar stayed open longer.

we were allowed an early check in for a small fee

i loved the constant free coffee, access to the gym and overall

easy early check in with friendly staff

pool and bar were both closed when i stayed here.

i used the gym two days out of my four days there, which was great but the elliptical was not working

pool area was nice. staff was friendly.

waffles, clean rooms, pool was awesome!

good breakfast, service oriented personnel and clean facilities.

pool water was cold. did not like comfort and blanket all in one piece. overall very nice.

the shower, air conditioning was loud

liked the hotel space, lots of parking, room was spacious, and the pool and gym area was adequate

room service was absolutely terrible

room service was terrible

lots of parking

clean, good breakfast, nice staff, clean pool

good breakfast, pleasant staff. nice swimming pool.

shuttle to the airport and able to park and fly

the pool party which was understandable

breakfast had sausage and eggs, both delicious, coffee was good as well with many choice of

for shopping and dining, curtains kept the room dark and the 2 room separation was great for our kids

the kitchen staff was amazing

really liked the facility and kitchen area in the suite

in-room refrigerator, microwave, stove, dishwasher, kitchen table

was broke which was devastating for my kids who we planned on using

( i despise motel showers with slow drains) nice kitchenette with everything you need

the kitchen is very sparse. when it comes to plates, silverware, glasses, etc

we left to early in the morning for breakfast we had to catch a plane

room was spacious, with a full kitchen

breakfast was excellent, fresh even when very busy sunday morning

excellent breakfast; excellent happy hour; beds very comfortable

the breakfast was nice had several items to choose from

this was the end of our trip and being able to do laundry on site was really handy

clean room and rich breakfast

friendly staff, good breakfast and clean room

should be cut off times for 20 and under and after 11:00pm adults still should be able to use the pool, being

breakfast wasn’t great, but cereal and toast and bagels were fine

breakfast was also enjoyable, no need to go next door to ihop

breakfast could be better, i guess.

excellent pool and hottub great walk in shower

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and outdoor lounge

have a new policy of charging for parking which is outrageous

full kitchen! netflix and pandora loaded on 42 in tv.

breakfast wasn t the best

it also had a very clean pool and a great breakfast, so we were able to keep everyone entertained and fed

big breakfast selection,great coffee. always love

didn't eat breakfast on property.

the breakfast was ok

pool was not heated is the only downfall

short stay. so didn’t see anything bad breakfast eggs could be made better i guess.

breakfast always fresh-great coffee too

limited breakfast for diabetics, wife liked biscuits & gravy

no hot breakfast (not your fault though)

the fitness equipment was just updated and repaired, which was great as well

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

beds comfortable and kitchen is nice

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

the kitchenette

was spacious and comfortable, having a kitchen was a plus even though we did not use it

room, love the kitchen area

breakfast was fine by american standards

breakfast and location

the pool was also closed in the morning so my kids couldn t swim before leaving

they kept the hot chocolate stocked for the kids

the pool was a great place for the kids to burn off energy at the end of the day

the bo us was the kitchen with a stove and dishwasher

staff and getting 2 beds with kitchen

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area looked awesome the maintenance of the property looked to not be done

the breakfast

terrible breakfast. very limited menu. basically oranges and a muffin. no cups in room.

friendly staff, clean room. nice pool area.

we were in town for a wedding and used the breakfast room as a gathering place in the evenings

desk clerk was very friendly and breakfast was great each morning.

staff was friendly and welcoming. breakfast was great.

pool

everything was clean and there was a full kitchen.. really nice if you have kids!

very nice rooms with full kitchen, amazing price for the value!

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense and be given another room, which we moved to at 2:30am

great value, nice kitchen, clean.

was helpful and laundry room area was clean and efficient and affordable

the facility also had a laundry room and gym

clean and quiet. always saw someone cleaning. the free laundry facility is great

great price. clean. airport shuttle.

tub drain was a bit slow; equipment partially broken and missing (no 25 lb dumbbells) in gym.

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff, affordable suite

the wifi is slow!

the breakfast!

breakfast was really nice

quiet and safe area, free large parking

great parking rates! very quick shuttle response

staff was nice, rooms were so clean, breakfast was great, one of the nicest places i've stayed!!

complimentary breakfast, seriously better than i expected

airport shuttle only runs 1 time each hour.

we dis not expect to have a pull out couch or mini kitchen

i also loved that the laundry facilities are free, but you must bring your own detergent

didn't really like the continental breakfast and i think it could have been served until at least 10 a

breakfast frozen sandwiches not a favorite of mine

pool area beautiful. bathrooms could use some updating

great options for breakfast!

was very nice and accommodating, me and my family were able to stay on the same floor and the breakfast was great

gym was okay.

shuttle service was ok, but late, however the driver was nice

then i have to purchase a new room (in a hotel that is far from packed), and end up missing the shuttle to the wedding because i had to buy the room again

room was next to pool and gym. very noisy.

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

the location to the penn state campus and planet fitness gym was perfect!

the best breakfast i had at many other

bed was comfy. breakfast was very good

the shuttle service for early morning flight out was excellent

everything great accept for the shuttle problem

wish they offered more regular airport shuttle service

great restaurant nearby no pet

pool and location

nice bar and pool......front desk staff was very accommodating.

breakfast area needs to be bigger

i think if they have time slots for pool they can do the same for food- there are plenty of restaurants open (sanitizer and limit on

no airport shuttle as mentioned while

surprise evening snacks in lobby. enthusiastic shuttle driver.

lol. to cold to use the pool right outside my door, lol

two room service employees kept trying to open my room door when i clearly had the chain attached so i

pool !!

my room opened from the back onto a view of the pool and the other rooms on all the floors

the breakfast offering was great

clean, spacious rooms, great breakfast

the hotel was clean, the pool area wasn’t crowded and the breakfast was better than most hotels(i loved the fact the hotel

the pool was heavy with chemical smell.

we did not visit the pool area

the pool was closed the second day

very friendly staff, rooms clean, pool was very nice

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

i think that the pool should be open later and/or open sooner

pool was not able to be used (maintenance)

food was good both at breakfast and at the 5:30 kickback, lots of choices for adults and kids - my daughter also liked the popcorn and soda machines

breakfast was delicious, was also surprised they served dinner, i’ve never been to a hotel that

we also had a very satisfying breakfast

get any alcoholic drinks this trip though, soft drinks available as well as popcorn was a plus, gym area was sufficient, pool was a little small for the size of the hotel but water was perfect

grandkids loved the pool

very friendly staff. great room and tasty breakfast

shuttle was great

laundry, pool ,breakfast coffee 24 hours and most of all the staff

breakfast was nice but indoor pool was cold

breakfast was fully stocked and delicious

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but i probably would have

that the bar closes at midnight instead of 2 am

finally come back end up waiting in the parking lot until 3:45 not good when your tired and just need to de stress from driving far and

repainted door for example, the room service was unavailable for covid reason

for 1 adult and 2 kids it was outrageously priced

good breakfast and friendly staff

breakfast and clean room

i liked the location and free breakfast.

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

the breakfast was awesome and the room was clean and comfortable.

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

walls were too thin. continental breakfast was rather skimpy.

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

had breakfast option along with on-site vending and laundry

friendly staff, cleanliness, breakfast and the small bar in the evening

bar and restaurant were exceptional

had a great complimentary breakfast

breakfast was good - all foods put out were fresh and staff kept a good watch on the area.

beds were comfortable. staff did nice job getting fitness center climate control working.

had kitchen but nothing in it

pet fee as a little steepe.

breakfast was excellent and shuttle service was helpful

couldn't access pool, workout room, no laundry

no kitchen utensils'had to get from front desk noise from highway

clean bathroom and bedding, comfortable bed, great kitchenette and location, pool and gym nice

convenient location, free laundry, nice fitness area

we had a leak under kitchen sink. they quickly sent someone in to fix it

clean, great benefits of staying here indoor pool, gym

thing i can say if the pool bleached our bathing suits and hair

spacious clean rooms. nice breakfast. great little fitness center. conveniently located.

great breakfast, indoor pool and clean.

good value. great amenities including very nice breakfast.

clean, full kitchen in the room, breakfast and hot tub and swimming pool

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

the breakfast was filled with a variety of tasty, healthy choices

nice pool and hot tub

was great, kids loved making waffles

gym hours too short

the breakfast was superior to the breakfasts in most other hotels

monday leaving i put in for late check out at four

the late check out

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

no indoor pool for the kids :(

however it was 2 horrible nights of screaming kids and 1 screaming male parent yelling down the hallway on the phone and at his kids with

they travelled home with my kids

it had a gym and continental breakfast included at no extra charge!

competitive pricing; very clean rooms; all amenities i could ask for including refrigerator, gym

the breakfast was amazing!!

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

friendliness of the staff. hot breakfast.

manager/owner was very kind and assisted us when we had to call in order to request early check in

a very good laundry room

nice pool

gym and pool open. classy and comfortable.

but the kids still loved it

staff was very friendly, room was clean and the bed was comfortable. decent sized pool.

the room was great, and the pool was beautiful!

it was very clean - there were no screaming kids in the pool!!!

the rooms were very clean and the pool area is beautiful.

super clean and comfortable beds. nice restaurant, room service. pool and fitness center.

gymm is a bit cold.

clean lobby, gym,pool

people were wonderful, the beds were a dream, the whole place was clean and the kitchen were well equipped

having drawers filled with kitchen utensils and appliances

staff, room, breakfast, location

location, beautiful clean pool.

bed was very comfortable. breakfast was very good.

the pool and the windows in the pool room need cleaned

i said in previous review the kids would like the pool a little warmer but that is not of big concern

i said in previous review the kids would like the pool a little warmer but that is not of big concern

one of the reasons we picked this hotel was because of the swimming pool for the kids

hated that they weren’t serving a real breakfast and that the pool wasn’t open (covid).

late check out, nice property, great breakfast.

breakfast was grab bag style due to covid, but lots of variety

the gym and pool and espresso machine. the comfy bed and yummy breakfast!

the indoor pool and workout facilities were beautiful

the gym and pool were closed due to covid restrictions

the property was clean and the breakfast was great. the location was perfect.

nice staff. very good location. amazing swimming pool with lots of sun lights

didn't/wouldnt say anything to the kids being loud, slamming doors, playing in the elevator, running up and down the halls

to sign up for pool hours is understandable but inconvenient as there was so many people signing up times were

the pool was not inviting.

the kitchen had a full size refrigerator/freezer, microwave sink, counter space and dish washer

breakfast is bad

so in regards to the covid-19 the rooms were not in my opinion sanitized especially the kitchen and stands

the staff was friendly, accommodating, and helpful! the rooms had unexpected kitchenettes.

the laundry area was great so we didn’t have to travel back home with days of dirty clothes

the bar tender made me a hot totty since i was nit feeling well

small bar in room

tv did not work all weekend especially inconvenient traveling with kids

2 towels in room for 3 kids n 2 adults

laundry attendant, exceptional

left within a hour of checking in to find a better place for my kids

was good for a night away from the kids

the kitchens were not stocked with kitchen needs. plates, utensils etc.

the kitchen in the room

front desk lady was nice and recommended a great breakfast place too.

clean, friendly staff, comfortable room, excellent breakfast

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad stay

i loved the swimming pool and hot tub!

it was nice stay at this hotel nice gym and swimming pool.

pool was fantastic

clean, staff was friendly and had a bar in it

early pool hours and late check out

is no entrance to the hotel from the parking garage

room service was right on point

breakfast- every other day they had thinks that i preferred more such as oatmeal and scrambled eggs

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

self parking garage pain to get to the differnt levels

only 2 handicapped parking spaces, need more! kids running in the hall after 11pm.

the gym felt a bit cramped and claustrophobic

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

the staff was very friendly and was able to accommodate an early check in

no indoor pool, sock found under bed

gym and pool were good

especially the breakfast

we enjoyed the gym

swimming pool, gym, location and coffee maker.

the gym was nice

location to pnc park...kitchen with stove top and fridge was great to have.

location to pnc park and rivers casino

i couldn’t see the kids swimming

the free breakfast was delicious

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last of the food guy put the food on their plates instead of saying there’s a line of

the bar was attached to the front desk so sometimes you had to wait to get service.

close to baseball stadium. within walking distance to many restaurants/bars and casino.

website stated there was a pool and a restaurant

swimming pool was a great amenity as my son and a few other families with kids had an activity to keep their kids busy on a cold day

also the football and baseball stadium and casino

, no room service on home games

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both were clean

and we did enjoy the pool

cost for shuttle

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem, but they didn't even answer the phone

breakfast was a bit unorganized

convenient to the stadium and casino

hotel website mentioned a shuttle that could take you to the local casino

the free breakfast is very convenient and the location is fantastic

indoor pool was freezing and i was unable to use it

small but nice gym

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

the breakfast left a lot to be desired.

we didn't get to enjoy breakfast because we checked out before it opened

being promised an early check in i was told after driving 5 hours that no rooms

pool, staff

location, nice restaurant and gym, staff was really friendly and helpful

you for not charging for early check in, that was a very pleasant and appreciated surprise

i called down to room service and i wasn't able to get in contact with anyone.

the gym was very nice but a pool would take this place to the next level

the free wifi was not working the entire stay.

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

unable to get a strong enough wifi connection to use my laptop.

great breakfast via room service

the pool, and the great service from the personal.

the kids liked the breakfast sandwiches too

the kids liked the breakfast sandwiches too

the pool was nice, but a jacuzzi or heated pool would have been nice.

double queen room was a great size for 2 adults and 3 kids

all electrical sockets don’t work no hot breakfast

locate to pnc park and casino.

breakfast cut way too early

the breakfast was not what it should of been.

breakfast should been served an hour earlier.

the spa was amazing! beds very comfortable

the bar staff were great

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

spa was top notch

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

loved the early check in and really appreciate the 12pm check out

staff was great. bar great

we traveled from san fransisco and arrived super early

the location was great! the fitness room and the restaurant were great!

location, friendly staff, rooms (incl fitness center and business center in good repair and

bar was downstairs pool was also in the same building the room was spacious and the view was

staff was amazing and the room service food was out of this world!

nothing other than that the pool floor was a bit dirty.

staff seemed polite. clean rooms,pool and gym.

i loved the bar the food was so good

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

birthday, but didn't get any replies besides the first message

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

dark room, small, bar limited, no room service, no info in room bout services.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

city view wasn't great, but not terrible either. no room service or minibar.

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

close to the con center. good price. large rooms. good ac. staff very friendly great gym

loved the staff breakfast was exceptional

across the street is a roof-top bar and if you have a room facing the bar, it gets loud outside

the friendly staff. very helpful with late check out.

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

location was great, the onsite restaurant- bills bar and burgers- was fantastic

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

nice pool and fitness facility

i appreciated being able to workout and watch my kids in the pool at the same time

we were told to call in advance to see about early check in

location and it had a pool for the kids and free breakfast.

the pool and friendly staff

the pool was a little on the small size for my 12 yo but all the other kids seemed to enjoy it.

bigger fridge please kitchen?

cleanliness and breakfast

had an issue with guest laundry

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

gym and common areas were not as clean as i would expect

front desk staff was great, love the hotel style and the upper lobby and bar layout

great location, helpful staff, good gym, comfortable and clean.

limited bar hours and no

also the lounge is down because the can't find a bar tender

the best was comfy the kids and i enjoyed the pool

rooms with kitchen and spacious bathroom and living room area

tv was great kitchen was well stocked all very very

the bloody mary bar and breakfast was outstanding

restaurant breakfast was delicious

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

i also used the gym, which had everything i needed

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

there's no freebies here, but the space is gorgeous and the gym is really top notch

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

great gym, beautiful lobby.

room service delivered a complementary cake for my husband

no evening room service and limited breakfast room service menu