pool area was nice. staff was friendly.

the pool was also very nice and clean

the breakfast was a little bit of a let down

were out and running out of a lot of the breakfast food

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

always a little kitchen if you want to cook

hot breakfast, coffee, evening treats, room, kitchen, and location

very clean, spacious, nice breakfast

only thing that bothered me was the pool was suppose to be open and wasn't the whole time i was there was told the heater was broken

no coffee for my mom after breakfast.

early enough for the kids to swim and for us to get back on the road

maybe an option for a bar fridge would be good but we did bring our own cooler

that the bar closes at midnight instead of 2 am

8:20 am housekeeping banging on door waking kids up

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

the breakfast was awesome and the room was clean and comfortable.

the staff found my kids retainer and are shopping it home. thank you!!

comfortable room,good breakfast

i liked the location and free breakfast.

good breakfast and friendly staff

breakfast all carbs only

walls were too thin. continental breakfast was rather skimpy.

breakfast could have been taken care of a little better

breakfast was great. bed was comfortable. front desk staff was very friendly.

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

had a great complimentary breakfast

room was neat and clean, breakfast was a+

breakfast was good

there was a cash bar open for adult beverages which was nice

the breakfast was some of the best we've ever had at a hotel

we had a leak under kitchen sink. they quickly sent someone in to fix it

kitchen

thing i can say if the pool bleached our bathing suits and hair

pool and common areas were clean

the pool was great size for my kids to enjoy

first room i moved into was dirty the second room that they put me in had a sink in the kitchenette that didn

i use the gym, which is adequate

allowed early check in

very clean and comfortable. nice kitchen.

there was almost no breakfast

the gym was closed due to covid-19 so it wasn't the fault of the hotel but the closed breakfast to

the outdoor pool area is fenced in nicely and resembles a private yard more than a hotel pool

however it was 2 horrible nights of screaming kids and 1 screaming male parent yelling down the hallway on the phone and at his kids with

late check out was also an added bonus as i did not have to be to work until 3 pm on one day

the jacuzzi and pool were ideal and breakfast was great and location is phenomenal!

indoor swimming pool

the room was great, and the pool was beautiful!

but the kids still loved it

nice bar and good ambiance

you need another pool. for the crowd we had we all couldn’t swim.

this stay was horrible, we were woken up at 12:18 am by kids running up and down the hallway and the kicked our door and woke my husband up who had to be

comfortable bed, gym, pool, staff, breakfast.

all the facilities were great,the gym and indoor pool were both very clean and well maintained.

to sign up for pool hours is understandable but inconvenient as there was so many people signing up times were

the hot breakfast was tasty

have 4 kids and was up in morning so noise didnt

clean lobby, gym,pool

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

super clean and comfortable beds. nice restaurant, room service. pool and fitness center.

the kids were unmanaged and out of control; making for our stay to be very unpleasant

breakfast is bad

the staff was great and breakfast was very good!

wish there were more breakfast options, even though they had alo

the staff was friendly, accommodating, and helpful! the rooms had unexpected kitchenettes.

breakfast was more than adequate

always clean staff are nice breakfast delicious!

breakfast was great and fresh.

the fitness center has a lot to be desired.

great breakfast, indoor pool and clean.

clean, full kitchen in the room, breakfast and hot tub and swimming pool

the bar tender made me a hot totty since i was nit feeling well

small bar in room

so close to the music venue we were going to! great breakfast!

the kids enjoyed the waffle maker the most

no bacon at breakfast

breakfast was way better than

was amazing able to answer any question and pool and the facility is keep up very happy with my

the gym was good, with nice small pool

i think the breakfast could be better.

kept running out of towels in the pool area

greatt breakfast selection cereal oatmeal options too

the breakfast is very good, a lot of food and a variety to choose from, they had bottled water and some

i was happy the pool opened that weekend for the kids

pool could be bigger/warmer.

room had well equipped kitchen and was very clean.

brand new hotel. nice kitchen with full size refrigerator/freezer

the pool was nice

early check in was awesome. nice location to shops, university.

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

the kids loved the pool

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops and

the gym looked well equipped, although we did not use it

very nice staff, clean and quiet. best hotel breakfast during our vacation.

ok breakfast

daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up my garbage

cute lounge area. very small but comfortable bar area. front desk staff.

breakfast

the breakfast was not exactly what i would have loved

arrived lat for breakfast so there was not much available

breakfast was good

friendly staff, cleanliness, breakfast options

breakfast was very good. seating was spacious. good selection of food and seating.

the pool restriction is a pain

this hotel also has a beautiful pool that i have used in the past and is right on the beautiful allegheny river with a patio and

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

friendly staff, cleanliness, breakfast options

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

breakfast could be out til 10 a

breakfast was fresh and met my on the go continental breakfast standards

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast was not that great. nothing hot.

melissa and the pool

we ended up using my phones hot spot to connect to my kids devices to get service

left within a hour of checking in to find a better place for my kids

you for supporting my request for early check in

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

the parking was not comfortable. partly because of hilly location.

location and ease of shuttle to and from airport

nice restaurant, clean, beautiful room, friendly staff, free shuttle to airport, and reasonable price for long term

loved the pool, housekeeping was great, and staff was very kind

from a town that was far from the airport so the hotel was excellent for the distance the hotel shuttle was perfect

i was gone before breakfast

was not busy but the rooms are clean the breakfast was good it was real quiet and i slept

breakfast was mostly carbs: breads, cereal, and waffles

clean, safe and good breakfast

the breakfast is good and the staff is great

and the breakfast is good as well

the hotel is near restaurants & the breakfast starting at 4 am is perfect for those with early flights

breakfast was good had a variety of options to choose from; sausage, eggs, hot/cold cereal, fresh

bathroom wasn’t very clean; the hallway noise was very audible and made sleep difficult for my kids (scared of the noises)

staff was very friendly, the rooms were awesome, got a wakeup call, and free breakfast, shuttle to the airport, all at a great price, what more could you ask for

liked that they let the kids have fun n the pool without saying they were too loud

it was a great location. the staff was great. we loved the pool and the jacuzzi.

hotel, wish we would have known pool was closed due to renovations' bathroom door was a pain, small bathroom with door that opened

the pool and spa was so comfortable and clean

though my stay was short i didn't get a chance to use the wifi or get breakfast i was very satisfied with the service and well recommended this hotel to

there is a shuttle for the airport and it starts running loops early in the am

shuttle

wish the bar would have been open :(

the ridiculous prices of the hotel bar and restaurant

our am shuttle driver was so nice & engaging

hotel offered free hot breakfast with scrambled eggs, breakfast meat, and waffles, all of which were tasty

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

dry clean, staff very helpful and it has a great breakfast.

love the location and that they offered hotel shuttle for me to be able to take with having an early flight allowing my parents to sleep in while

they gave me a late check out for no charge.

to the airport and free shuttle was provided

and maintenance person were exceptional we were there during snowstorm and they had to stock breakfast foods due to staff not able to make it in and they even left breakfast open longer since

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

location, airport shuttle. rooms

basic breakfast of cereal and frozen waffles and only available till 9am.

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

breakfast timeline could be longer considering that this is a airport hotel.

front desk was kind breakfast was such a nice touch

friendly staff. breakfast

the new facilities, location, the restaurant and the late check out help from staff specially

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

all night was a parade of kids and other loud conversations outside my door

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

the late check out

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

monday leaving i put in for late check out at four

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

laundry took four hours to clean and dry

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

the breakfast was amazing!!

of hotel was very nice very good breakfast bar

amelia in laundry and the rest of the housekeeping staff were

manager/owner was very kind and assisted us when we had to call in order to request early check in

breakfast was limited

breakfast was great, a ton of healthy choices

great breakfast-comfortable beds

need more chooses for the breakfast

we had a room with a kitchen setup furnished with everything you needed

kitchens are great

it was a suite provided with a kitchen fully equipped.

i like that each room had a usable kitchen

the kitchenette

beds comfortable and kitchen is nice

room, love the kitchen area

food is great for a quick breakfast

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

clean, great breakfast

no hot breakfast (not your fault though)

after 5 days,breakfast was a bit repetitive

location is kinda secluded and hard to find without a gps. if the bar stayed open longer.

i had hoped the continental breakfast went later than 9:30

gym is awesome

staff and bar staff lounge was awesome. had alot of fun

it wasn't the cleanest, there is no pool. the gym was tiny and smelly.

the free breakfast was also fantastic

just wish the pool was working

breakfast was also enjoyable, no need to go next door to ihop

just one of the staff members during breakfast was very rude but other than that it was a great stay

breakfast wasn’t great, but cereal and toast and bagels were fine

the laundry area was small

was helpful and laundry room area was clean and efficient and affordable

very nice rooms with full kitchen, amazing price for the value!

have kitchenettes in the rooms but don’t have the cooking supplies available without needing to buy in

the kitchen in the bedroom

we were in town for a wedding and used the breakfast room as a gathering place in the evenings

pool

desk clerk was very friendly and breakfast was great each morning.

all the staff is so welcoming from front desk to breakfast bar employees. enjoyed the breakfast!

pool closed

the breakfast was ok

pool was not heated is the only downfall

big breakfast selection,great coffee. always love

the indoor swimming pool was really really cold

rooms clean. comfortable bedding. excellent ac unit. breakfast always a plus!

property was clean, the room was spacious, the staff was friendly, plentiful parking, they have an indoor pool/hot tub and it was a good location for our needs

great breakfast selection

it is cheaper than parking at the airport and their shuttle services are always on time and professional

have a new policy of charging for parking which is outrageous

in the pool the front desk worker tried to say we couldn t be in the pool area with our kids all u see the age of 13 two of them being u set 5 as he explained there were not enough spots

the pool facility was nice which also has a gym

could have told me when i checked in that i need to call to have my room service and not have to call room service at 8;30 at night to get towels and such

my son loves to swim and the pool and gym area is so nice and big

pool and gym very

enjoyed a delicious light dinner at bar after a day of sjoping

very clean. great gym, pool, sauna, and whirlpool.

great bar with a yummy breakfast

no gift shop; no pool

the pool area

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

they kept the hot chocolate stocked for the kids

the breakfast was wonderful!

breakfast was fantastic. kids loved it. the pool was awesome.

the pool was still close.

the parking

daytime staff person on site told me the shuttle would pick me up from the airport for a late flight of 11:30

we had the pool to ourselves for an hour, which was a special treat

location, cleanliness, gym, lobby and size of the room.

shuttle to the airport with very friendly driver

shuttle for pickup from airport was not available as they were on another run so i was advised to

the staff, location, and free shuttle were all perfect.

breakfast was good and had a good selection

i asked for a late check out and they accommodated me without any up charge and were so nice about it

breakfast started at 6:00, but we were leaving for an early flight at 4:30 and the staff set out

location for airport travel; leave your car and get front door shuttle service for departure and arrival

great restaurant nearby no pet

the pool was very warm in the winter that's a plus

pool and location

only complaint at all that i had was the pool was a little dirty (brown gunk around the top of the pool), no towels in the cabinet so i had

breakfast was awesome

that the first airport shuttle starts 4:40

breakfast was delicious

free breakfast and newspaper easy access to the

nothing to not like except the breakfast could’ve had non pork meat options.

very clean and in a convenient location for what we were there for and very affordable and the breakfast was

staff was cooperative. location was good and room was clean and equipped with full kitchen

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

free breakfast that is a added bonus to a very economical cost room

very nice staff, comfortable, accommodated a late check out

breakfast wasnt worth it there was 1 brand of cereal witch i dont prefer i tried to get juice the

breakfast was excellent

cleaner pool and area.

the rooms were great, the staff was friendly, and the breakfast as delicious.

shower had good pressure, and the breakfast was good

the pool was out they need to say that on the website offer some kind of discount

lexie in the bar was great

staff accommodated request for early check in - much appreciated

nice location & the roof top bar was so convenient

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

standout feature: the rooftop bar is absolutely phenomenal

the location to the penn state campus and planet fitness gym was perfect!

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

we didn't get to enjoy breakfast because we checked out before it opened

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

was the best breakfast of any buffet i had ever had at a hotel

had trouble pulling up room service selections using qr code on two different phones

nice parking was included

were unable to take advantage of the breakfast as my daughter was running the pittsburgh half marathon

free valet parking was very convenient

pool !!

was great for the shuttle, arrived in perfect time and picked us up right when we called when we got back home

lol. to cold to use the pool right outside my door, lol

late check out as our flight was delayed.

was great, breakfast wad great, land scaping and outside appearance was very nice, staff was very pleasant

though i didn't use the equipment in the kitchen, i think it's a pretty good design have such a funciton in a hotel room

the breakfast

limited options for breakfast

the bo us was the kitchen with a stove and dishwasher

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area looked awesome the maintenance of the property looked to not be done

the shuttle took a long time.

the staff was friendly and helpful. the room was amazing and well stocked with kitchen supplies.

staff nice, good breakfast, dog friendly and clean

very clean, great kitchen

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

nice big room. full kitchen with dishes.

complimentary shuttle to/from airport

the cleartoken laundry setup is not useful for foreigners to setup

great price. clean. airport shuttle.

nice, clean, friendly staff, good price, shuttle service, and close to the airport.

nice room and very good breakfast

pool was closed during our initial arrival

rooms were so clean huge beds and bathrooms kitchen was amazing

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

close to casino,cultural area, and

the pool was closed the second day

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

the pool was very nice and our son had a lot of fun in it

shower room and changing room attached to the pool

couldn't connect to wifi

i love the restaurant aspect also the bar area was full, very nice hotel

great location. easy to walk to dine. lovely stroll across the bridge to town. clean. pool

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

breakfast lady was amazing and was so upbeat

the pool was cold

breakfast bar was out of many items including coffee on saturday morning due to being very busy and

kids loved the pool

the shortage of towels, in the rooms in the gym and in the pool.

the gym and pool were perfect for our family

also, they have a shuttle service to airport which is free

the shuttle service for early morning flight out was excellent

parking, room, wakeup call, shuttle

the gentleman in the laundry was happy to dry them for me and tried to refuse my

the breakfast.

parking is an issue here had to park at business next door and wake up early to move my car

the breakfast!

breakfast was a little limited in choices based on other hotels we have stayed at

everything exceeded my expectations. i would stay again. the thing that sold me was breakfast.

need more parking

pool reservations ! nice to have a private setting just wish they would extend hours beyond 5pm

friendly staff, very comfortable bed, clean room, great breakfast and excellent location.

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

happy that there was plenty of breakfast seating, and that the pool wasn't overchlorinated

the breakfast selection was very nice and had ample seating. the bed was extremely comfortable!

everything!!! we brought our 2 kids and dog and felt very comfortable.

early check in was very helpful

laundry, pool ,breakfast coffee 24 hours and most of all the staff

location, staff, bedding, shuttle

when you have little kids to put in the tub, it's not cool to find things floating around that aren't from you

nice gym for a quick workout

i also would like to know a map of the area that is covered by the shuttle

convenient for self-service, grocery, laundry etc

the pool was great, my kids loved it and the lounge area with pop and popcorn was a great extra

the lobby, hotels floors, gym, and pool area were so well maintained and well kept

permitted a early check in for a guest with medical needs

the fitness center was a bit cramped.

cleanliness and breakfast

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

yes , very good bed and breakfast was good also!

room service was polite and on time as asked

room service was lovely as well all the staff

looked amazing- nice bar and lots of seating

i had room service when there was continental breakfast offered in the lobby

room service brought the wrong breakfasts

bar staff was very helpful and inviting

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards area for a wedding party

location, breakfast, furniture, big room with kitchen

tv was great kitchen was well stocked all very very

decor, lobby bar view

front desk staff was great, love the hotel style and the upper lobby and bar layout

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

i love the fact the the gym have to be key access only and the building as well

being promised an early check in i was told after driving 5 hours that no rooms

pool, staff

location, nice restaurant and gym, staff was really friendly and helpful

you for not charging for early check in, that was a very pleasant and appreciated surprise

i called down to room service and i wasn't able to get in contact with anyone.

no room service

rooms were clean and large, had a tv & wifi

breakfast not included, seemed like it would be but they either had it shut down or were

good wifi, decent room receptionist is ok, but not the rest.

location, valet parking and the outdoor atrium. the attach bar was very cool.

very nice on site bar and grill

i thought that the gym facility was outstanding

location was great, the onsite restaurant- bills bar and burgers- was fantastic

thought the gym area was clean and had plenty of good options for working out

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to fix our lock and she told the kids no then the sec time

location, the kitchen and a decent view. the staff i cannot say enough about them!!

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

let me have a late check out

we had no light bulbs in our kitchen area

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

spa

ry and jessica were professional and incredibly

everything was great. the only thing was the bar was closed but i understand why.

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

the spa was amazing! beds very comfortable

the breakfast and 5:30 kickback was great with young kids

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.

the pool should have limitations kids time and adults time

nice swimming pool

helpful staff, guest laundry

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

example: where the fitness room was

drunk hotel guests, dirt on the 'new' bar of soap

also a band in the bar downstairs was playing loudly until probably around 2am

we also got two free drinks from the bar for our stay

we ordered room service one night and it was great other than the caesar salad was not edible

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

we were told to call in advance to see about early check in

room service was too expensive, we ended up walking to our destination to eat.

room service did not freshen up our room sat -monday

dining onsite was fantastic and the rooftop bar was fun and unique

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much more

way room service was served

were told breakfast was complimentary and then had to pay

we did not have a mini bar in our room

birthday, but didn't get any replies besides the first message

i like the modern industrial decor and the small little bar restaurant.

dark room, small, bar limited, no room service, no info in room bout services.

pop up bar was great and the staff was super friendly

no room service

since there's no pool, there's nothing for kids to do

cept restaurant

oom service, speak easy) but completely understand

room service delivered a complementary cake for my husband

you can work out in your room or in the awesome gym

very nice place. awesome included breakfast

i loved the open space, which held two gyms with updated equipment, a game room, a full

our only recommendation is to add a handicap bar at the bed.

our only recommendation is to add a handicap bar at the bed

nice pool, good restaurant, walking distance to everything downtown.

my son had a zoom meeting and they gave us early check in

pool and gym

was included with price but didn't say it did not include room service needed to be more

mo

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

no recommended with kids

the hotel bar was well stocked and had friendly and helpful bar staff.

perfect location , gym and pool

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

they did not have their amenities open such as the pool, gym or anything else

nothing other than that the pool floor was a bit dirty.

location, we loved the bar and staff and the rooms were clean

us in and was a dream extremely friendly and courteous- room was clean and spectacular view- room service was fast and courteous- food was amazing beautiful

i would like if the restaurant had a kids menu.