clean room. nice breakfast. friendly staff.

had a guest laundry

combination laundry/exercise room

the bar was closed in the hotel

cute lounge area. very small but comfortable bar area. front desk staff.

shuttle, nice room

open the pool already. for the price!! it should be open. there was nothing to do

the ability to leave my car and shuttle service to the airport

very clean, comfortable beds, friendly staff, nice pool

wonderful staff weekly airport parking for $15 and a free shuttle amazing value!!!!

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

the bathroom had a strange odor, almost like a musty gym, or towel that has been used several times without being washed

super helpful staff, very clean and stylish, airport shuttle. a+++++

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

airport shuttle came in handy and was especially prompt

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

clean, comfortable, good breakfast

layover and this hotel was clean, welcoming, near the airport (with a regularly operating shuttle), and everything i could have asked for given the price and circumstances

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

the hotel is near restaurants & the breakfast starting at 4 am is perfect for those with early flights

great belgian waffle for the kids in

are so helpful even knowing my flight was early had breakfast ready and even arranged for another shuttle

breakfast was ok

great shuttle service for family members to airport.

friendly and attentive staff breakfast is included

the breakfast was not part of our stay although it was offered.

basic breakfast of cereal and frozen waffles and only available till 9am.

breakfast could be more then offered.

breakfast could of been more appealing

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

lot of kids in pools area sunday

liked that i had to travel with my kids and we all felt safe

all night was a parade of kids and other loud conversations outside my door

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

free parking

the parking was not comfortable. partly because of hilly location.

there was an outdoor pool which was nice for warm weather. lobby was clean.

imited space ) , friendly staff , close to airport

the room service had already closed

all was great. location perfect, no issues with parking , gym equipment functional but outdated.

i was gone before breakfast

the breakfast is good and the staff is great

breakfast not so great

breakfast was mostly carbs: breads, cereal, and waffles

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers, so you may

wish the bar would have been open :(

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

it was good to have a grab bar in the shower/bath stall, as i am elderly

the bar was a bonus

lap pool!! proximity to airport.

the pool also did not have towels but nothing to really complain

no gift shop; no pool

very clean. great gym, pool, sauna, and whirlpool.

the bed was right on. the pool fine

the pool was also very nice and clean

pool too small and dark, sheets didn’t smell clean

pool, gym, breakfast, lay out, closet, shower/bathroom, bed

the breakfast had a lot of options to choose from, my kids enjoyed it

staff, good breakfast, better than adequate facilities including pool and gym

arrived lat for breakfast so there was not much available

friendly staff, cleanliness, breakfast options

breakfast was also very good

breakfast was decent. it had several options.

the breakfast was not exactly what i would have loved

the breakfast buffet was excellent with many chances

this hotel also has a beautiful pool that i have used in the past and is right on the beautiful allegheny river with a patio and

friendly staff, enjoyed the indoor pool

loved the pool and whirlpool!

bed comfortable, breakfast was very nice.

the indoor swimming pool was really really cold

they claimed they had a heated pool but it wasn’t

size, the amenities although the pool was down in the dead of summer; that was very disappointing

clean room comfy beds & good breakfast

breakfast was really good, not like the junk you get at other motel chains.

limited breakfast for diabetics, wife liked biscuits & gravy

the fitness equipment was just updated and repaired, which was great as well

clean, great breakfast

after 5 days,breakfast was a bit repetitive

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

room, love the kitchen area

it was a suite provided with a kitchen fully equipped.

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

was spacious and comfortable, having a kitchen was a plus even though we did not use it

beds comfortable and kitchen is nice

breakfast was fantastic. kids loved it. the pool was awesome.

pool wasn't accessible

loved everything they have clean rooms,they have a clean pool and their breakfast is great i love their coffee i wish i can buy that coffee off of them

free parking

i liked the fact that there was a pool, though i didn't use it

very accommodating! excellent breakfast loved the pancakes!!!! biscuits and gravy amazing.

pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free breakfast,dog friendly

not having access to the pool due to covid.

loved the fresh hot breakfast, lots of options

the pool could be open later.

have kitchenettes in the rooms but don’t have the cooking supplies available without needing to buy in

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense and be given another room, which we moved to at 2:30am

was helpful and laundry room area was clean and efficient and affordable

great price, location, in a very modern design n layout[including full kitchen]

very nice rooms with full kitchen, amazing price for the value!

breakfast was nice. housekeeping was very nice and helpful.

the room had a small kitchenette and seating area with a pullout sofa plus a curtain divider

breakfast frozen sandwiches not a favorite of mine

pool was cold 1st nite stay

fully equiped kitchen zone ;-)

the location to the penn state campus and planet fitness gym was perfect!

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

very clean, and very accommodating with the kitchen.

breakfast was so good and early enough!

hot breakfast, coffee, evening treats, room, kitchen, and location

they had a pool which we would have use if we knew about it

very clean, spacious, nice breakfast

the breakfast isn’t much, but for the price, it’s excellent

breakfast ended at 930 and we thought it was 10 so we missed it

“gym” was beyond dirty and tiny wasn’t going to enter it

we were allowed an early check in for a small fee

no pool. breakfast wasn't good for someone wanting egss or milk.

the world famous chocolate chip cookies were nowhere to be found

also nice fitness area and swimming pool

had to call every day to get room service and new lenins

there was no room service during the three nights i was there.

pool was too cold to use

the staff found my kids retainer and are shopping it home. thank you!!

good breakfast and friendly staff

breakfast was very good but a little tight being so popular

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

bacon for breakfast.

had breakfast option along with on-site vending and laundry

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

no breakfast also it was included in the prize somehow

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

breakfast fare needs to be expanded; coffee was terrible

great warm breakfast included in room fees. clean rooms with very comfortable beds.

room was neat and clean, breakfast was a+

i used the fitness room which had weights, a treadmills and elliptical machine

bar and restaurant were exceptional

clean great breakfast

gym is stuffy and there is no water jug or dispenser

no laundry service like advertised

no kitchen utensils'had to get from front desk noise from highway

front desk staff, area for a cocktail,breakfast good, room clean and nice.

i use the gym, which is adequate

breakfast was great and fresh.

breakfast was good,beds were comfy.

my family and i have stayed here many times over the past 27 years i did miss the former breakfast situation but i could understand the

fireplace, kitchenette

clean, full kitchen in the room, breakfast and hot tub and swimming pool

only issue i had was that the pool water was kinda cold

otherwise, our kids haven’t stopped talking about it

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

pool hours were nice

the staff was super friendly! very accommodating! awesome with my kids! would highly recommend.

pool and gym very

dvertised as free but cost

parking lot is very full and quite busy and on night of arrival i had to hike to the hotel

the quietness and pool

on site rest is not good which includes room service

accommodations were very good. breakfast was excellent!

great pool for the kids, clean, right next to primanti bros, helpful staff.

pool and hot tub area needed cleaned

kids running up amd down the hall all day and night

the gym/pool area was very clean

the breakfast area in the lobby is large & there are multiple food options

the outdoor pool area is fenced in nicely and resembles a private yard more than a hotel pool

the jacuzzi and pool were ideal and breakfast was great and location is phenomenal!

they travelled home with my kids

quiet, clean room, nice lobby and a large breakfast area

nice gym

breakfast was much better than most other hotels

she made sure we got everything we needed, including a bath tub, snacks, and the shuttle for our early flight

close to airport/ shuttle

clean, good breakfast, nice staff, clean pool

swimming pool little small and no whirlpool

great breakfast-comfortable beds

need more chooses for the breakfast

the pool is always a hit with the kids and the availability of free breakfast and the options for evening meals is a plus

was broke which was devastating for my kids who we planned on using

the continental breakfast has everything you need

free breakfast was excellent and room was clean.

breakfast was delicious

clean with a nice kitchenette

breakfast was excellent, fresh even when very busy sunday morning

excellent breakfast; excellent happy hour; beds very comfortable

very nice staff, comfortable, accommodated a late check out

breakfast wasnt worth it there was 1 brand of cereal witch i dont prefer i tried to get juice the

at breakfast

good location, great laundry prices compared to surrounding laundromats. good size room

reimbursed my $20 for accidental, we didnt even use the room except to change clothes after the pool as we had a dinner reservation then ended up having to check out a few hrs later due to

did not like that the fitness room windows had no covering of any kind and looked right in to the pool

nice pool

you need another pool. for the crowd we had we all couldn’t swim.

nice bar and good ambiance

breakfast could be better, i guess.

like to have breakfast be available later than 9 am

breakfast was very good

breakfast wasn’t great, but cereal and toast and bagels were fine

just wish the pool was working

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and outdoor lounge

full kitchen in room

i would have like to see a better breakfast selection

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with a sofa

travelling with kids a pool is a great treat for them this time of you

clean, great location, nice gym.

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

it was very clean - there were no screaming kids in the pool!!!

noisy kids running through the halls with no parental supervision

location, beautiful clean pool.

having drawers filled with kitchen utensils and appliances

great pool tempature!

i loved the staff. the breakfast was great. the beds were comfy

parking was so so. breakfast was crowded. not many cereal choices.

i think the breakfast could be better.

the breakfast area was clean and staff was very helpful

the gym was good, with nice small pool

pool was warm

the breakfast is very good, a lot of food and a variety to choose from, they had bottled water and some

kitchen in room

poor breakfast

the room was 2 queen beds full kitchen and plenty of space

stayed here over night but we enjoyed the staff, cleanliness, furnishings in the room, and the breakfast

staff and getting 2 beds with kitchen

complimentary shuttle to/from airport

in the bathroom and kitchen)

your site - shuttle service was listed- but there was no shuttle service available when i needed it

i was unable to use the on-site laundry facilities due to payment restrictions

clean and comfort rooms with fully equipped kitchen

good breakfast. nice selection

didn't/wouldnt say anything to the kids being loud, slamming doors, playing in the elevator, running up and down the halls

the breakfast was good, had a few good choices with juice coffee and omelettes

the pool was very nice, small but water temp was great

breakfast was also good- loved the waffle maing machine

the staff was great and breakfast was very good!

location, cleanliness and breakfast

the staff was all friendly the pool was nice having laundry facilities available was great

clean, great free breakfast

the staff was friendly, accommodating, and helpful! the rooms had unexpected kitchenettes.

although the breakfast station doesn't provide any protiens such as egg, sausages or bacons

check in time and called to let me know that i would be canceled if i did not pay and i was in parking lot waiting for check in time

the wifi is slow!

breakfast was not what we expected. it was cereal and make your own waffles. no hot breakfast.

the booking page said the wifi was outstanding, but that is not true it doesn t like to run on laptop only a phone

we didn’t realize our room came with an almost full size kitchen and it was the perfect touch for our trip

the kitchen staff put their love into the food

the breakfast was very good and the staff were all super nice and accommodating

the shuttle bus from the airport was extremely convenient, as was its proximity to the airport

breakfast was basic with nothing special, but was still decent

shuttle to the airport with very friendly driver

the pool

had a lot of things to offer to do laundry room workout room swimming pool host of other things also

gym was okay.

then i have to purchase a new room (in a hotel that is far from packed), and end up missing the shuttle to the wedding because i had to buy the room again

the bar tender made me a hot totty since i was nit feeling well

small bar in room

the best breakfast i had at many other

breakfast is good also and there is coffee available 24/7

wonderful breakfast, pub and grille onsite, cleanliness

the breakfast.

the shuttle service for early morning flight out was excellent

great restaurant nearby no pet

pool and location

false advertising of a 24 hour shuttle and then had to pay for my uber

i stayed with you because of your name and you had a shuttle to the airport

nice size rooms , and the bar /kitchen stays open until 2am

breakfast area needs to be bigger

shuttle and parking were very

late check out as our flight was delayed.

no laundry

bathroom tub needed a good scrubbing. pool was not heated.

pool !!

very friendly staff, rooms clean, pool was very nice

wish pool and breakfast were available.

the swimming pool water was chilly for the kids but other then that it was great.

the pool was closed the second day

the pool was very nice and our son had a lot of fun in it

i said in previous review the kids would like the pool a little warmer but that is not of big concern

one of the reasons we picked this hotel was because of the swimming pool for the kids

swimming pool could have been larger

daughter wished pool was bigger and a little warmer

the kids loved the pool

grandkids loved the pool

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack them clean for his trip

food was fantastic and the hotel is great for families with small kids..

the breakfast selection and layout was great

friendly staff! loved the shuttle to the airport & free breakfast/dinner & drinks

kids they like to bring their own food and snacks on a trip and the room did not have a microwave

pool area was clean

the parking was excellent for winter conditions and the free airport shuttle was a nice surprise

very nice and spacious gym!

indoor pool was cold

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

the late check out

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

monday leaving i put in for late check out at four

manager/owner was very kind and assisted us when we had to call in order to request early check in

the continental breakfast could use a little more variety.

a very good laundry room

the breakfast buffet was kept stocked even if you slept in late

amelia in laundry and the rest of the housekeeping staff were

tv did not work all weekend especially inconvenient traveling with kids

2 towels in room for 3 kids n 2 adults

laundry attendant, exceptional

left within a hour of checking in to find a better place for my kids

was good for a night away from the kids

the kitchens were not stocked with kitchen needs. plates, utensils etc.

the kitchen in the room

front desk lady was nice and recommended a great breakfast place too.

clean, friendly staff, comfortable room, excellent breakfast

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad stay

is no entrance to the hotel from the parking garage

room and breakfast was great

free valet parking was very convenient

they called us when our room was ready for early check in and loved the valet parking

check in staff, breakfast, free valet parking

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

breakfast could be out til 10 a

i am not a huge breakfast fan, so the buffet met my expectations

melissa and the pool

the pool area was great

pool was

restaurants, gym & sleeping accommodations were great!

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

free cookies and the pool is nice.

of the seating needs to be replaced where you can sit and eat breakfast in lobby

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

gym- the cable machine needs two handles

the pool was relaxing

wifi, gym, breakfast, noon checkout

the continental breakfast and coffee was delicious

pool is tiny

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

ice maker works, pool works, staff was plentiful,,breakfast was amazing

kitchenette

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness of

even with the pool being closed this was a wonderful experience

the amenities of the kitchen were lovely to have available to us

location to pnc park...kitchen with stove top and fridge was great to have.

website stated there was a pool and a restaurant

fantastic location, close to lrt / food / bars. great breakfast.

friendly staff, very comfortable bed, clean room, great breakfast and excellent location.

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

walking distance to heinz field and rivers casino

the pool was a little to cholrified

great location. easy to walk to dine. lovely stroll across the bridge to town. clean. pool

it was the driver of the shuttle service at the hotel

was well, breakfast was satisfactory, due to covid, i understand

breakfast, fitness center

the shortage of towels, in the rooms in the gym and in the pool.

the gym and pool were perfect for our family

pool was small. breakfast could have been better.

breakfast bar was out of many items including coffee on saturday morning due to being very busy and

we didn't use the pool, but in order to use the pool, you have to ask the front desk (due to covid)

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

room service was amazing

very poor wifi there was a hotel crash ...

wifi service

there were a bunch of cheer or gymnastic kids in the hot tub yelling and screaming

never did get in the wifi.

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

i had room service when there was continental breakfast offered in the lobby

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

the gym was sorely lacking for a property such as this.

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

and breakfast was nice set up, clean, hostess of the morning was excellent and patient with the kids making waffles, would definitely book there again for a stay

friendly they offered us tacos and margaritas in the breakfast area and told us about the gym and pool also available

the breakfast impressed us both

swimming pool. small poor and not equipped fitness center gaunt breakfast

if i took the kids out to

the bar on the second floor is very nice

the yoga and gym room is on the 3rd, bar is on the 2nd

the spa services and appointments could have been better

nice people checkin and facilities really good. spa and gym great. location superb.

room service on the second day dropped the ball

really enjoyed my stay the rooms were clean bed was comfortable they had a outdoor pool the staff was friendly and the location was great

the pool was clean and the grandbabies had so much fun

it was centrally located to conduct my business at hand. also near the rivers casino & downtown.

overall everything was okay especially the pool and the friendly staff

great staff nice pool area great location

great central location. bar is not open during week days.

location, friendly staff, rooms (incl fitness center and business center in good repair and

drunk hotel guests, dirt on the 'new' bar of soap

the location was great! the fitness room and the restaurant were great!

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

the price per night can be a little cheaper as not justifiable for what you get without breakfast

breakfast not included, seemed like it would be but they either had it shut down or were

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

no room service

is no current restaurant or bar as ownership changes

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

dark room, small, bar limited, no room service, no info in room bout services.

we believe the bar could have stayed open longer

i like the modern industrial decor and the small little bar restaurant.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

nothing other than that the pool floor was a bit dirty.

no pool open yet

the property was very clean, especially the gym

the pool stays open late so the kids loved that

the gym should be open 24 hours.

comfortable bed, clean throughout, nice hot tub and pool indoors. enjoyed the breakfast

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

the fitness room is very small and so is the breakfast area

the fitness center open

waffle bar was fun for the kids

kids running up and down the hallway at 10pm

staff at rest. bar were a little rude and slow. werent ready for the amount of people

bills burger bar was excellent

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

very nice on site bar and grill

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

decor, lobby bar view

the gym was great , nice to have microwave on the floor.

great location, helpful staff, good gym, comfortable and clean.

front desk staff was great, love the hotel style and the upper lobby and bar layout

clean, pool table was nice for the kids.

nice seating area for breakfast

limited bar hours and no

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

we used the transportation to downtown, and we also used the bar which had a great bar

my kids enjoyed the layout of the rooms n it gave

i was really impressed by the gym and pool area

i wish i had time to use the pool and gym and the evening reception but we were running late

room service menu could have more variety

happy that the pool and gym were open

breakfast was wonderful

breakfast was poor

the rooms are comfy and cozy and clean. breakfast is nice also with good coffee.

the high carb breakfast offerings made it impossible to eat.

everything, for $75 a night you can't beat it. clean rooms, friendly staff. awesome breakfast.

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

the rooftop bar

room was clean and quirky - great light setting breakfast was a good choice with helpful team

spa bathroom was great

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed, but the real star is the