i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

breakfast was awesome and the location was perfect

we slept through breakfast so not able to evaluate that part of stay but the coffee tea cocoa stand avail all the

pool. coffee all the time available. parking available. invoice performance for work needs

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little too high

good size comfortable room no traffic noise my side , adequate clean pool

it's also close to oakmont bakery (the best breakfast in western pa

our room was was great and we loved the kitchen and refrigerator available to store food

cold breakfast sucks! covid-19

we even left early before breakfast the staff person that morning gave us a couple muffins to go

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

breakfast was the usual hotel breakfast, which is fine with us

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down most of it and she was pulling stuff back out for me

they have breakfast in the morning

and in the morning following our stay she was more than hospitable with serving us breakfast

the breakfast was amazing and staff was wonderful

i got a chocolate milk from the breakfast to take in the car

pool and gym were nice

clean, great customer service, nice breakfast

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

and the pool was great as well

comfortable rooms great breakfast

the pool and gym

love the location and the pool.

very clean, reasonable price, rooms are a very nice size, great breakfast!

the pool wasn't usuable

the room was a bit small and the sofa was more appropriate for kids than an adult

nice place, clean, breakfast was very good

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests and jumping in pool

i did not know the pool was closed because of covid my grandkids were dissappointed.

bar could have been a little warmer, damn near froze to death, but the bartender was

breakfast was nice & convenient. the staff was also helpful for the most part.

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

the pool was closed. nothing but 2 muffins left at breakfast @ 7:15 am

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

like the breakfast, and the bar to accommodate in the evening the restaurant food was a little over

i liked how the breakfast bar was set up and how the room felt cozy.

my kids loved the pool and breakfast. we had a great room to fit a family of 4

the staff especially mr.bill from the bar he was so pleasant and very friendly ud83dude0a

gym was well equipped, but strangely right at street level with no blinds

food was amazing, we ordered room service. the room was spectacular and will go back!!

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

room service. way slow

my entire stay no room service was provided even when explicitly asked the front desk

during covid, the breakfast was very limited and the room wasn't spotless.

free breakfast is nice too

the pool was closed which really disappointing our kids

their favorite was the waffle station at the breakfast bar

clean, friendly,breakfast included

breakfast was not that great. nothing hot.

breakfast not so great

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast was fresh and met my on the go continental breakfast standards

the pool was out of service. so that was disappointing for my kids.

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

they let us check in early which was helpful since traveling with kids and attending an event

the coffee bar and snack/restaurant were closed

picked this place so my kids could swim but weren’t able to

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

just the breakfast was a disappointment

complaints just thought there was coffee and breakfast besides that my first time to pittsburgh and i picked the right

there was more of a selection for breakfast the same old muffins and instant oatmeal got tired of the same thing

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall along with our trash

good breakfast

location. kitchen.

breakfast is very good.

breakfast wasn’t that good and the next morning the pool was out of order

breakfast was good

could have a larger space for breakfast

breakfast was good. gym was phenomenal. layout of room was clever and roomy

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

bathroom door didn't have a lock and that was very challenging to use as kids were sliding the door when i was in the toilet

very clean, good breakfast options, pool and gym. staff was very friendly.

very clean and comfortable. the rooftop bar is awesome!

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

nice location & the roof top bar was so convenient

lexie in the bar was great

that there was an option to accommodate two kids - the bunk beds

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

early check in

lack of parking

the breakfast was great , staff was very friendly .kids enjoyed the pool.

its quite & clean and has a heated pool

in how nice the morning breakfast lady was so nice too my kids in the lady that check us in

pillows, bed, handicapped services, people, laundromat accessibility, parking, kindness

ample free parking, clean rooms, comfortable beds and super friendly staff.

was one parking spot when i came in late

i love how it's kids safe ❤️ and kids friendly

they had espn and free internet or good wifi

sons liked the breakfast very much

the breakfast was good, although i wish they would have had another option for breakfast meat other

we really liked the breakfast bar each morning

parking was very tight, limited

the traffic trying to get out of the parking lot.

breakfast cold, no business work center, small kitchenette area

very clean, spacious room. gre4at breakfast, nice pool.

) kids we’re running up and down the halls at 1:30 am (yes not hotel related but maybe staff could

loved walking to a little living room space with a long couch, a kitchen area (sink, long counter, and mini fridge, which worked) and the desk had a great location

pool area was well maintained

large enough parking lot that accommodated my truck and trailer

just the pool looks like it’s built in a hail cell and my son refused to go into the pool area

great restaurant and bar with friendly staff

i'm not expecting a full gym, but this was minimal

no pool, no gym, no laundry, even the

no pool, no gym, no laundry, even the

the food in the restaurant and through room service was just awful

room service and support at the reception not a the level of the hotel

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

ich costs 20 per day

we checked in no one told us there would be no room service

tv did not work all weekend especially inconvenient traveling with kids

it was a place to sleep and they don't charge pet fees.

having 3 kids and traveling over 18 hours was told when we called it would be set up

we ended up using my phones hot spot to connect to my kids devices to get service

he went into the laundry room and folded some towels from the dryer for me

there was a breakfast included

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

cleanliness and breakfast

staff clean rooms and breakfast every morning,good

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

somehow remembered my name amongst all the other parents bringing kids to college

regina at the bar was really great as well

gym

allowed an early check in and told me about the parking garage 1

the location is handy and the inside bar was cool.

breakfast coordinator was very good

breakfast was also good

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

comfortable room, excellent breakfast, friendly staff

very clean, the general manager was a sweetheart. breakfast was very good.

clean and modern facilities, the gym, swimming pool and office areas

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

the breakfast was very good

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

one of the reasons we picked this hotel was because of the swimming pool for the kids

pool and outside deck

one of the reasons we picked this hotel was because of the swimming pool for the kids

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops and

the gym looked well equipped, although we did not use it

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

good gym

from the front desk, to the shuttle driver, to the restaurant staff, even the security

walking distance to shopping center. shuttle available. design is very nice

pool, unlike most indoor hotel pools, was cool and refreshing

beautiful room with great view of the river. gym had a good variety of equipment.

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

breakfast was fine considering the restrictions

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

good location. good staff and good breakfast.

breakfast workers could have been a little friendlier and have kept the area a little more tidy

comfortable, clean, friendly, breakfast was good

the fitness room was unbearably hot

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

small but nice gym

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

the bar to open soon which was always

cafe and bar were closed

bar and dining room were closed due to renovations, but that was not stated on the website - these

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

breakfast was simple and delicious

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

the best was comfy the kids and i enjoyed the pool

bigger fridge please kitchen?

comfortable bed, clean throughout, nice hot tub and pool indoors. enjoyed the breakfast

we did not use the pool or fitness facilities but they looked great

the fitness center was a bit cramped.

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

decor, lobby bar view

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

the gym was great , nice to have microwave on the floor.

let me have a late check out

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

loved the pool and spa

they have a lobby bar to wait while you check in

was trash in the pool like a cigarette butt and random pieces of trash

the gym was small but good

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

kids running up and down the hallway at 10pm

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

location, modern, friendly and great gym.

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to fix our lock and she told the kids no then the sec time

bills burger bar was excellent

young kids partying

the pool and hot tub was comforting

the bartenders all great hotel bar and the restaurant bar

at the front desk and heather at the breakfast bar were particularly helpful

went to the gym and that was clean and nice

bar connected to your hotel standard not helpful at all and very lackluster service i know

good wifi, decent room receptionist is ok, but not the rest.

no room service

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

the gym

perfect location , gym and pool

no recommended with kids

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

the hotel bar was well stocked and had friendly and helpful bar staff.

bar was really great and offered water and cookies at front desk

very clean and early check in

one answered the phone for room service since it was close to closing

one of the main reasons why i booked that hotel was so my kids could swim

the staff were incredible. the pool was great. i genie y located.

room service did not freshen up our room sat -monday

restaurant breakfast was delicious

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

breakfast was very good and location was excellent

was told there was room service available 24 hours

the gym and pool were perfect for our family

i really loved that there was a free shuttle provided by the casino to take us there and back

breakfast was just so-so, but not bad

the condition of the gym equipment was poor

clean room, pleasant service, nice breakfast.

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

wifi is not properly working on the first night, called reception and got a phone number for it,

for casino

parking lot construction but that is temporary bar closed by 11pm

the bar seevice was bad and to small

quality was the best i've ever had and i travel frequently room service timing and quality of the food was impeccable location of the hotel was absolutely

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

no room service

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

the pool is nice but the way this hotel does their breakfast is by far the best i've had

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

happy that the pool and gym were open

kids running up and down the hallway all night waking people up and other guests yelling

we like the complimentary happy hour and the selection at the breakfast bar is always wonderful

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

unable to get a strong enough wifi connection to use my laptop.

the gym was very nice but a pool would take this place to the next level

nice restaurant downstairs. quiet room. good wifi.

beautiful, luxurious lobby with on-location bar and restaurant

the exercsie bar with the different level notches allowed me to do a modified trx

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

free breakfast would make it 10/10.

the fact that the bar closes a lil early

everything was great. the only thing was the bar was closed but i understand why.

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

spa was top notch

we booked massages in the spa and they were the best we've ever had

kids enjoyed the pool and gym

my three kids went to grab a donut each an i was going to grab a glass of oj

hotel was under construction, and we had no pool, no fitness, there was no lobby, the breakfast was not so good

the wifi did not work correctly

), loud kids without adult company next door who kept us awake all night

location, friendly staff, rooms (incl fitness center and business center in good repair and

we traveled from san fransisco and arrived super early

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

also a band in the bar downstairs was playing loudly until probably around 2am

drunk hotel guests, dirt on the 'new' bar of soap

we were very excited about the price and the full-size kitchen was an added bonus

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious, gluten or carb or

the hotel was very conveniently located to what we wanted to do in the city - casino show

location to pnc park and rivers casino

the pool was closed but spring suite hotels allowed us to use theirs

gym was decent

the restaurant and bar at the hotel was a pleasant surprise

gym can be updated

the gym being closed was the only thing that made me sad about this place.

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

pop up bar was great and the staff was super friendly

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we believe the bar could have stayed open longer

birthday, but didn't get any replies besides the first message

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

kids loved the breakfast and pool

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

close to rivers casino

pool open early morning. food choises more than just bread, cereal, fruit, and coffee.

good breakfast choices. very nice staff.

friendly staff, comfy beds, big shower, breakfast

breakfast was available every morning and there was gym that's open 24 hours

breakfast was not as great as i expected and they ran out of the muffins i had wanted

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

requested early check in - got early check in, but had to take 2 double beds instead of a king

came with my wife and two kids, our room had two double beds and was a bit small but did the job

the pool was amazing!

kids running in hallways

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

there were snacks available at all times and all you would need for a healthy breakfast

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

lovely great room with breakfast

the gym should be open 24 hours.

nothing other than that the pool floor was a bit dirty.

the property was very clean, especially the gym

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family

also no useable pool in the winter

breakfast was also ok

beautiful hotel, great breakfast!!! wife and i were impressed!

the gym was adequate and clean

room service was right on point

room service closes early

was great besides the screamig kids running up and down the halls

my husband and i slept in, so we missed the continental breakfast.

the kids liked the breakfast sandwiches too

the free breakfast in the morning was great as well, it definitely exceeded our expectations

room was 116 directly across from the laundry room and staff cleaning facilities

close to casino. good price. easy to book.

complimentary breakfast. not that it wasn't liked could offer more.

great staff nice pool area great location

overall everything was okay especially the pool and the friendly staff

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

pool is a great size so kids could splash around and adults had space for quiet swimming in the

only complaint about this hotel is the pool was a little too cold

person handing out breakfast to go bags very nice to us. free parking

in really late due to a late flight

i wish we were able to stay longer, since we wanted to use the pool, but we just didn’t have the time

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

hot breakfast

breakfast and coffee were great.

beautiful clean hotel friendly staff delicious hot breakfast there included

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

of the seating needs to be replaced where you can sit and eat breakfast in lobby

pool still closed, blaming covid, which is absolutely ridiculous

gym small but sufficiently maintained

pool looked dirty

no indoor pool, sock found under bed

the lobby was hot and the bar wasn?t open early

free cookies and the pool is nice.

great service, pool, gym and breakfast. perfect value for the price

pool and hot tub are phenomenal

like the bar and the restaurant

location was perfect for where i had to go. breakfast was good.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

kept indoor pool, and small fitness facility

the breakfast was delicious

very clean great breakfast great great staff

very clean!!! nice grab and go breakfast option. welcoming staff.

pool area was nice. staff was friendly.

waffles, clean rooms, pool was awesome!

the pool was wonderful and warm

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

also allowed us late check out for free

fitness room had a good amount of space and options available to workout

breakfast was excellent. room was comfortable. staff was great!

happy for the fitness center and the filtered water cooler there

breakfast was alright

friendly staff; great free breakfast.

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

comfort and full breakfast

i was shocked there were eggs and sausage for breakfast! it was terrific!

breakfast is good

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

nice big room with kitchen

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

love the kitchenettes in rooms

a kitchen in room

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

monday leaving i put in for late check out at four

the late check out

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

the continental breakfast could use a little more variety.

amelia in laundry and the rest of the housekeeping staff were

excellent breakfast. friendly manager.

the breakfast is wonderful also

the breakfast buffet was kept stocked even if you slept in late

gym was also clean and included all basic training devices

breakfast was very good and hotel room was spacious.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

upset could use pool monday night because somebody had thrown up in it.

everything great, the only minor thing i would improve a bit is breakfast.

breakfast was decent. it had several options.

breakfast was also very good

great breakfast

friendly staff, cleanliness, breakfast options

the breakfast was not exactly what i would have loved

loved the pool and whirlpool!

no working hot tub, very cold pool (and no towels available at the pool)

rooms were clean and comfortable, it had a nice view and the breakfast was good.

the breakfast buffet was excellent with many chances

the pool restriction is a pain

breakfast was inadequate with muffins, granola bars, oatmeal packets, and coffee

and the free breakfast could be a little more options

good value... full kitchen... comfortable room.

convenient, priced well, rooms have kitchenettes, although they have no utensils or plates or even glasses

the laundry facilities were easy to use

it was quiet and my kids were able to go between 3 rooms

the bar tender made me a hot totty since i was nit feeling well

small bar in room

breakfast line to the waffle machine was long and packed from the taylor swift concert but was good

pool and gym area were nice

nice staff. very good location. amazing swimming pool with lots of sun lights

the hot breakfast was tasty

breakfast was also good- loved the waffle maing machine

the pool needed to be heated as well as the pool room itself for the colder days.

pool wasn t heated

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but i probably would have

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

fitness center common area pool

loved the fact it has a small kitchen area for leftovers

the pool is always clean

was clean, the rooms were big with lots of storage, good breakfast variety, and clean swimming pool

so in regards to the covid-19 the rooms were not in my opinion sanitized especially the kitchen and stands

layout of the room, as it had most everything available that a traveler could need ~ including kitchen area

breakfast was very good with delicious waffle batter

i liked the location and free breakfast.

comfortable room,good breakfast

the breakfast was awesome and the room was clean and comfortable.

bacon for breakfast.