wifi a tad slow for business users in the ground floor accommodation.

the only thing we didn't really like

hotel with plenty of parking spaces, and lots of choices at breakfast

good parking, lovely room, good food and friendly staff. lovely breakfast.

great staff and a very clean hotel breakfast was lovely too

room was spacious and well presented with good wifi connection

can't add room service to your bill.

chelsea on the bar and the breakfast waitress were both really pleasant

staff is very nice, allow me to early check in, breakfast is very good

ideally placed for my needs. ample parking for bigger vans.

excellent breakfast choice

beautiful hotel and setting. lovely clean room. superb dinner and breakfast.

was perfect, the staff were exceptional, the room and bed was fabulous with lovely views and breakfast was really wonderful

breakfast was a treat,view was brilliant staff made our stay

was very welcoming and helpful breakfast in the morning was 10/10 will be back for dbb next

was absolutely nothing i didn't like , only thing i would like to suggest is at breakfast maybe there could be a place to put any waste & stack the plates to save staff gathering

spacious all you needed was provided in the room service was good the only thing i would say is the room was to warm even with the fan provided

deal includes dbb with a late check out so even though we don t live far away we stay here for peace and a catch up

beautiful hotel , staff were great with kids

first night (thurs) and sat morning where outstanding one girl inparticular was so good with the kids

great gym, easy

great gym and sauna

fantastic location, great big rooms lovely staff and great golf, breakfast in delicious

long weekend away with friends in the 6 bedroom lodge, complete with kitchen, pool table and outside putting green

the location, bar and restaurant no complaints

food was excellent, breakfast, lunch and dinner

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

plenty of parking

food in the restaurant was very nice and drinks at bar as well; the personnel working in the restaurant / bar very polite and friendly, working hard

everything, staff very helpful and we were there for golf so perfect location.

evening meal was excellent and although there was a wee hiccup with breakfast the staff went out of there way to help

we did go into public bar to hear the singer who was on that evening , as there was no other

to get an early check in to accommodate a wedding which helped us greatly, staff all very friendly and helped

it has a very pleasant bar area, and the restaurant is exceptionally good

the staff were unbelievably nice the food was epic and the bar area was amazing

also had toys for kids out the back court yard

of the hotel was great so handy to shops etc and an early check in time

the kids enjoyed their visit and are already planning their return

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

great for people travelling without kids

they did pay a little more to normal, due to the golf at royal troon (however thankfully not as price gauging as all the other local

staff throughout the hotel was absolutely great, food was spot on, lad on the bar (sorry can’t remember his name) was great had a laugh, rooms are in need of updating but very

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy make you feel homely and all i can say is we have been going here for over a year

dirty laundry left in room and carpet not hoovered

above the bar and dining room if they have party you can hear the music from down stairs in till early hours

airport shuttle a real bonus, also excellent for golfing holiday

excellent breakfast, friendly hosts and loveable llama

the breakfast was exceptional, well presented and cooked to

the park around the house, the alpaca and the pony were our kids' favourite part

breakfast had such a selection it was difficult to chose

very nice golf / whisky memorabilia and pictures throughout

so lovely and the location was great - not far from city centre and perfect for those going on golf trips

the breakfast and location was lovely and staff were very nice.

breakfast was great and the bar meals are superb

the hotel is popular with golfers and there were at least three parties of 8-12 men, which made for a noisy and boisterous

free parking

staff were so helpful, the room was very clean, and the restaurant and bar were lovely

the other was parking, the parking is in a public car park around the back, that worried me

from the food and the lovely bar area

hotel fabulous facilities great location and parking lovely food such a comfortable

choice of where to sit in the bar area

loved the friendly bar and the black watch plaid carpet

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

cheap and close to everything. bar was gd and beer garden

friendly staff, very good breakfast. bar is also good.

outside seating area at restaurant and bar area a bonus in the lovely weather

bar closes at 10 which is a little early but not sure if that’s just because of covid

bar manager jamie who checked us in was extremely pleasent and helpful

ideal location but bar closed a little early 11pm ;-(

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

clean and modern, great bar and food.....amazing staff

is a modern hotel with great facilities and very helpful staff, the food is top notch and the bar has a great selection on offer will defo be going back in the

staff and service excellent. bar and restaurant area are modern and stylish.

nice hotel, bar and outside area good to just relax

lovely hotel with nice bar area and very friendly staff

the breakfast was the best i had throughout my

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

the bar reception warm friendly the manager james made us feel any future visits could be made for up

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

within minutes of our arrival we were all chatting in the bar with some friendly locals

the wifi signal was not strong enough to reach our room

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

bar and breakfast really good

lots of car parking space. good sized rooms with comfortable beds. breakfast is exceptional.

all the staff was just fanstatic especially a miss natasha fantani and the bar tender that was on that night running it himself made the most amazing mock tail that i have

stairs up to the family room with small kids

lovely breakfast and evening meal could not fault either

location travelling with a 2 & 4 year old on the beach front & close to the kids play park breakfast was delicious & staff were very

breakfast staff bar staff and the cleaners were fantastic but the reception staff were miserable and unfriendly

was a short trip with friends for the open golf tournament in troon, july 2024

good breakfast, clean spacious room, friendly staff and good location

were told at reception we could use the pool till 8 pm to be told once there that kids were not aloud in after 6pm so kids where pretty

value for money breakfast was spot on and a 2min walk into town, car park lovely bar and seating

there were four of us (2 adults & 2 kids ) and the room was more than big enough for us

great location. clean and comfortable. lovely breakfast.

location good for beach kids park shops.all in walking just.up nextstreet

allowed early check in and slightly later check out - so useful considering the weather

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location, room clean and comfortable, bar facilities and food excellent

pleasant, helpful staff especially at early check in

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

helpful early check in as we were going to the horse racing which started earlier than originally

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

the peaceful cosy environment , spa bath . massive bed …☺️

we also asked for an early check in at 2pm which they gave us

the spa bathroom which was mentioned was not working.

were ok, could do with a little tlc in areas, we paid for early check in to get ready for a wedding and this was forgotten about, we were given another room

gorgeous room loved the spa style bath location

the pool had closed by the time i got there at 7

loved the swimming pool and steam room

that there was no information in the room as to local attractions and instructions for the wifi etc

, it is one of the nicest hotels i have stayed in in a long while, excellent facilities great parking

for beach and play area and town centre, great green area for kicking the ball about, swimming pool was great too, and staff were very polite

admired the decor and found the restaurant and bar area very comfortable and inviting

wifi only worked next to the door of our room, though fine in the public areas

parking available

history staff cleanliness food location car parking central everything loved it

proper traditional scottish hotel, plenty of parking, converted 100 years ago from a grand old seaside home, warm rooms, comfy beds, quality

this is an amazing room and also had room service for breakfast which was delicious

the room, late check out & the breakfast also the staff were very friendly

breakfast room service again excellent

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

nice bar area and dining room, all meals very good.

staff were welcoming and helpful and both dinner and breakfast were delicious

we chose this lodging for its proximity to our day of golf in the area

excellent breakfast choice with high quality items nicely cooked and presented

a very narrow choice of spirits in the bar with no blended whisky choice for those of us who enjoy a mixer in their whisky and not a great

there was also a large park and golf club nearby

the hotel was excellent very updated and clean and brilliant for kids

a beautiful hotel lovely location only 1 little problem was there was not a lot of stock in the bar due to being a sunday night we stayed i think but still a nice place staff were helpful and

spa and fitness facilities, very clean, friendly and attentive staff, very nice food, enjoyed the

great breakfast options. great outdoor areas esp in the sun.

the hotel was excellent very updated and clean and brilliant for kids

hotel, comfortable rooms, great restaurant for dinner, good breakfast, cooked to order, ample parking

katherine and the rest of the team were fantastic and room service was delivered in less than 20 minutes

my kids didn t sleep and i checked out after breakfast,the waitress at breakfast was lovely and told

building was stunning and great bar and restaurant area

they were also brilliant and patient with the kids running around crazy

convenient to city center and parking lot for residents

i ate at the hotel bar each night of my three night stay and the food was excellent and very affordable

breakfast was great great service

parking

woukd have liked 2 chairs and a small table in room as they offer room service menu

conveniently located, comfortable and lovely food. the restaurant and bar staff were delightful

a little tired in some areas, wifi poor in our room

30pm and there was no room service but otherwise i had a very pleasant stay

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as

the wifi was not working from our room.

ached eggs on toast) - spoke to the chef who

location was perfect .. breakfast was great and the hotel was beautiful

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

that was carrie's thought our stay, the restaurant and bar staff were equally so

bar area, food was reasonably priced & very nice

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the bar prices

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

great bar menu and again staff offered great service

was great decor is amazing - finish is extremely tasteful room was great and comfortable parking facilities the hotel exceeded our expectations, we thoroughly enjoyed our stay close to a

the room, the dining area, breakfast, the terrace - it was like being on a mini holiday

the breakfast was simply amazing

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

fast room service

breakfast again had a wode range of fresh fruits, croissants, cereals, and a buffet style cooked

friendly staff, warm room, cosy bar and an excellent breakfast spread

only negative was the poor parking from guests at a party - and not the hotel s fault.

loads of parking as well

an added bonus was the spa and pool facilities which we had free access to which was a real treat for the kids

was superb as was the pool and spa area

loved it all, swimming star bucks coffee. had little play bit for kids

pool and gym are fab!

gym was superb as was the pool and spa area

breakfast was great, and kids loved having access to the pool

superb full scottish breakfast

breakfast was good. beer garden looked great.

room and bar and restuarant were very good

parking at back outdoor seating if weather had been better we'll be back

lovely hotel. great bar and restaurant and the staff are a credit to the place

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

had a drink in the bar which was quite noisy but i expected that, it is a popular pub after all

the toilet beautiful lot of mirrors, sadly couldn't stay for the breakfast as i was late for a meeting

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

bar staff are friendly and made us feel welcome

property with excellent facilities including pool etc

facilities large swimming pool great gym facilities beautiful grounds with small play area for kids and

the swimming and spa facilities

swimmimg pool and gym facilities

traditional hotel stunning setting lush green vegetation fantastic spa facilities lovely staff great food

the gym was fairly reasonable and everything worked fine

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and nice

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service was spot on food arrived promptly

will be staying again a bit of advice to anyone going to the concerts it s easier driving and parking up as glasgow was hectic and a taxi would cost you a lot of money on

wifi worked after 4 hours be never reconnected after i re-entered the building.

gardens are so beautiful, can’t wait to return with the kids

time spent in the wee bar with a wee dram was the perfect note to wrap up a fabulous trip to glasgow

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

at the bar you could taste whiskey from a wide variety of distilleries

location with parking

breakfast is amazing. quiet rooms. good wifi. lovely meal in restaurant with our family.

from reception to bar to room service, all staff we encountered were lovely

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

beautiful hotel very clean and modern the bar also does good cocktails

we weren’t able to try out the food because the bar was so busy,(sat night

decent bar downstairs

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

helped me with a late check in as my flight got in late

we ate in the bar and the food was great

music from bar was loud in the bedroom until it stopped at midnight

the bar was well stocked

the bar ladies were beautiful and amazing

bar comfortable & friendly

very cosy and well presented bar area, dog friendly with dog treats

& 10) slept with hat and jumpers on and still very cold, cleanliness not very good at all

oom service)

its all good - food, people, rooms, gym, great vfm

free wifi

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

kids had an uncomfortable sleep on a hard as rock sofa bed

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

s a 5 minutes walk to

and food in restaurant and room service late was 10 out of 10

location and friendly staff. also the buffet breakfast was excellent!

early breakfast was nice to catch an early flight

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

handy location for flight out the next day. happily gave us a late check out.

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was super spacious, immaculately clean and comfortable

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

the cooked breakfast was delicious and there were other options too

tasty breakfast

bar was beautiful and room perfect

parking facilities could be better

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

both the bar and restaurant were comfortable and a great place to sit back and relax

comfy bed nice sized room with lounge area good wifi and room service

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

the pool area changing rooms are quite dated could be doing with a wee revamp.

nice accommodation with lots of included amenities including pool, gym, etc

all the beer was good in harry's bar as well as the restaurant

kids loved breakfast, room service and the pool.

the facilities are good in this hotel could do with updating the gym

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses, plates with food on

i liked that the room had wifi and tv which i required for my work

place with private parking, reception, room service, bar and restaurant

you have a beautiful park to take a walk and can watch the kids run around

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

breakfast, had room service for an evening meal with no surcharge, excellent

monday to thursday the bar closes surprisingly early

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

the free wifi is also non existent in the bedrooms only around the reception

good sized car park. wifi reasonable. food good and reasonably priced.

we have 2 kids age 8 and 10 and they had a ball as well as our 6 month old lab, who was absolutey spoiled by

lack of activities no spa services yet, no gym

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

cocktails at the bar were so good

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

good big room. very comfortable beds swimming for the kids was warm

lovely pool with floats for kids to play with and nice steam room and sauna

coffee at breakfast.

great gym on site also

gym is fantastic

extremely clean. staff extremely accommodating. breakfast superb.

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

to the golf course we were playing at the next morning

location is close to bars/shops/ leisure/casino

great location for my conference. nice gym. good breakfast.

friendly staff lovely premier room, free mini bar access to club lounge fabulous breakfasts and dinner was great will return and recommend

for an exam and they were very accommodating with early check in and late check out

loved our overnight stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the

we didn't get the wifi password

early check in available, friendly staff, great rooms and clean. would definitely come again!

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

the bar was expensive as it cost £15 for 2 gin and tonics

breakfast was great and the hotel location for the show we went to was perfect.

the bar is set out very nice and very welcoming environment

it was a shame the gym was closed, but that was down to covid.

be a bit picky but the carpets in the rooms are weird, almost feel more like rubber gym mats than carpet

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

spacious room, well equipped gym

rooftop bar has some great views

gym facilities could be improved

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

early check in and also early into breakfast as well

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

very close to secc. great atmosphere. lived the foer and bar area.

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

gym was average

excellent position and great breakfast

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

good little gym as well

we required early check in and it was sorted absolutely fantastic

the kids loved the pool

was working on a project in my room, and wanted to use room service i was unable to due to not having credit on my room, i feel it would be beneficial to

spa a little bit outdated and sauna didn't work when i was staying in

they allow me early check in staff were friendly

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

pool closed and no bath in room

clean and quiet and great health spa and gym

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

paying 10 for wifi in this day and age. especially considering the price of the hotel.

bar was slightly expensive the weighted cable machine in the gym is missing many attachments

staff was great from getting an early check in to service at the bar to help with a dead battery

beautiful room, lovely gym, lovely overall

breakfast was beautiful and room service was great

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with people everywhere and sleeping on the chairs

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room door not closing

time we have stayed here, love this place, breakfast is always great the scrambled eggs is 10

good basic gym

we really enjoyed our stay here and got room service

fabulous breakfast on new years day

having a little personal kitchen was very handy

clean room with kitchen facilities. central location

great gym

the facilities was also great; it had a laundry bar and a gym next door

nevertheless, the kids loved it

room was comfy and good for kids. more kids shows would be great

restaurant and bar available and a great serves a great breakfast

great location, staff are lovely, breakfast was good

was perfect for 2 adults and 2 kids for a one night stay