best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

kids did not like the smell of cigarette smoke coming from back garden

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

also had toys for kids out the back court yard

it was immaculately clean, cosy with lots of touches that really made a difference, especially after an 11 hour

much we didn't like other than the fact we couldn't see a kids menu in the restaurant and that there could have been a more scottish selection of breakfast

i had room service both evenings and had a choice from the full menu

we were there for my husband's participation in a local golf competition

had lots of parking spaces and the building looked very nice in a quiet area

wifi signal was great throughout

wifi very slow

great location for golf.

food in the restaurant was very nice and drinks at bar as well; the personnel working in the restaurant / bar very polite and friendly, working hard

wifi was awful

would have e preferred a swimming pool,

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

breakfast was top class with amazing quality food options

great gym, easy

were fantastic, lovely service, and they even arranged for me to use gym facilities early in the morning when opening up at 7

also loved having the use of the gym

outside seating area at restaurant and bar area a bonus in the lovely weather

bar manager jamie who checked us in was extremely pleasent and helpful

ideal location but bar closed a little early 11pm ;-(

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

breakfast was a treat,view was brilliant staff made our stay

breakfast was freshly cooked, not left on trays to serve ourselves and was very good

excellent breakfast choice

the breakfast is to die for

very clean and lovely friendly staff nice location . lovely breakfast and nice views

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

choice of where to sit in the bar area

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

fabulous scottish breakfast

breakfast was great so much option and kids were well catered for

so lovely and the location was great - not far from city centre and perfect for those going on golf trips

location fantastic for beach, town and golf courses (they also have a secure room to keep your clubs

helped us out with an early check in which was much appreciated

early check in at no extra cost

the kids also liked feeding the chickens

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

beautiful house , lovely peaceful location , fab breakfast

lovely house and grounds for the kids

over priced drinks from the bar and waitresses at breakfast very grumpy but over all a great

clean & spacious rooms with en suite. friendly & welcoming staff. restaurant & bar on site.

room service was fast and good value

friendly staff on both booking in, and those serving dinner and breakfast the next day

only thing was paying at the bar at night you can't unless you put money on your room which you have to do at reception, they

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

above the bar and dining room if they have party you can hear the music from down stairs in till early hours

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy make you feel homely and all i can say is we have been going here for over a year

dirty laundry left in room and carpet not hoovered

accomodation was super comfortable, bar staff were great, food was fine.

good wifi signal and excellent staff

food was excellent, staff were friendly, room was really nice and wifi good

ve the showers) and really nice room service!

shame the garden access to the beach was unavailable. very poor wifi.

we booked because it was close to a golf course we were playing

plenty safe car parking

staff, food, facilities were all fantastic, kids loved it, the room was spotless and the view from it was beautiful, i will definitely ask to

fabulous and helpful staff at reception, serving and room service

great for kids

the rooms were spotless and spacious and the breakfast was gorgeous

did not have breakfast due to this, but the restaurant looked very nice

were very friendly, every one said good morning :) breakfast was brilliant perfect way to start the

lovely hotel with nice bar area and very friendly staff

clean and modern, great bar and food.....amazing staff

location was good as you had shops, local bar and bus stops close by

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

room was spacious and well presented with good wifi connection

was lovely staff were great really nice comfy bar 4 lads on a golf trip great place to stay plenty parking great value food was superb would stay

very noisy, wifi was rubbish,

everything stayed before receptionist is so helpful plenty free parking

partook in too much of their hospitality in the bar which meant i didnt have the breakfast the following morning

hotel was very comfortable,clean and good value for money, the staff were very helpful and the breakfast was lovely, would definitely recommend ud83dudc4c

clean and tidy good breakfast

it has a lovely bar which was very lively, but welcoming , whilst i stayed

however, we heard that some guests werent to pleased about the noise coming from bar area on the saturday evening

was a short trip with friends for the open golf tournament in troon, july 2024

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out okay as the

staff were so nice right on front of beach couldn't ask for a more great location play park for kids short distance and near to shops and bus station so relaxing beer garden amazing

have been good if there was evening entertainment in the bar for the valentines weekend but there does seem to be a lot of great upcoming

staff took care of some laundry for us which was helpful

breakfast excellent, location good, room was comfortable and clean and staff very friendly.

love the breakfast. haggis is the best

large exclusive room nice bar to chill in proximity to racecourse

dinner room was like a playground with kids running about with balloons

free parking and ev charging

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

location good for beach kids park shops.all in walking just.up nextstreet

allowed early check in and slightly later check out - so useful considering the weather

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

the friendly staff the breakfast was plentiful for 12 bucks the bar area with relaxing music

staff were very friendly and our room was clean and comfortable breakfast was excellent

gym and spa facilities are all there but very dated and in need of replacement

there were four of us (2 adults & 2 kids ) and the room was more than big enough for us

the pool was great for the kids

plenty of car parking spaces

free wifi, friendly staff, easy parking, coffee in the room

great spa and location

greeted myself and husband early check in to our room to get changed for a wedding

were in room 14 on our first stay and 58 on our second and both times couldn't connect to the wifi

helpful early check in as we were going to the horse racing which started earlier than originally

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

pleasant, helpful staff especially at early check in

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

spa bath. air con. food was very good. staff were excellent and very helpful.

gorgeous room loved the spa style bath location

we also asked for an early check in at 2pm which they gave us

the peaceful cosy environment , spa bath . massive bed …☺️

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air conditioner and also tea and coffee and biscuits what just made it

our evening meal was delicious. breakfast was great too.

history staff cleanliness food location car parking central everything loved it

wifi a little week on top floor rooms

parking available

really helpful and friendly staff. short walk to town. great breakfast.

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

excellent breakfast. good choices. great bar and particularly the staff

great choices for breakfast

excellent breakfast choice with high quality items nicely cooked and presented

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

hotel was not worth price paid, which was likely inflated due to the open golf at troon

within minutes of our arrival we were all chatting in the bar with some friendly locals

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

staff very nice, plenty of free parking bar area nice and welcoming

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

has a nice bar and restaurant

free parking

food, nice bar and my wife had the best nice sleep for ages

park there was a large free public car park to the rear of the hotel and plenty of free on street parking

friendly staff, good location and parking

so relaxing and loved the pool gym and food

a pool a spa something for the kids at the fun factory the food is very good and the staff were guest

the gym, large pool and changing area were fantastic

the wifi is a bit hit and miss and there was next to no phone signal

our freshly served breakfast was delicious

dinner and breakfast

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

the room had a separate living room area which would be great if you had kids with you

lovely room. excellent breakfast.

the staff were very welcoming and helpful the breakfast was very good plenty to eat

breakfast was amazing

breakfast was lovely with a wide choice of both continental and cooked options

cannot fault this lovely hotel,beautiful decor,immaculately clean and very nice staff,oh and the breakfast was lovely too

super staff location and amazing breakfast

the bar could be better

accommodating with early check in special circumstances and excellent breakfast included in the price

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

the bar was really nice

checkout being a little later maybe 12 and breakfast being available till maybe 10.30

breakfast was fresh, well cooked, and presented appetisingly

staff in every area rooms, dining, bar very friendly and informative about their outside activities bus ferry or shops

liked the friendliness of staff on arriving and also in the bar willowbank has a lovely atmosphere, lovely,close to largs centre great parking gorgeous view

the atmosphere was still very good in the lounge and the bar man kept everyone entertained with his bantor

could have done without the plant pot in the disabled parking bay.

nice room, good outlook, ev charger in spacious car park, great staff, excellent breakfast

wifi signal not so good in the room

my wife loved the spa bath

later than planned and received excellent service from the restaurant and bar with chef providing a tasty macaroni and haggis at what would normally be the end of service

plenty of free parking

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

the breakfast was nice with a good selection

there is a lot of parking

breakfast was delicious. great service and friendly staff. will return

the bar was well stocked

all the bar staff were brilliant made us feel welcome

tea making facilities in the room, bar downstairs

the bar ladies were beautiful and amazing

locals in bar very friendly and helpful

the bar prices

great bar menu and again staff offered great service

bar area, food was reasonably priced & very nice

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

breakfast wholesome and very good choices

more choice would be good at breakfast such as fresh fruit

excellent food!breakfast. staff helpful and friendly.

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

highly recommend booking for an evening meal, thoroughly delicious as was the cooked breakfast

great service in the orry bar where we could take our dog.

the bar also has a great range of drinks and the cocktails were lovely

parking on site, lovely clean hotel and comfy bed.

excellent parking

restaurant and room service meals were good

bar staff are friendly and made us feel welcome

friendly clean great breakfast

both dinner on the first night we arrived then on the following mornings for breakfast menu inspired us to try different food when returned home

nice breakfast in the morning

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

at the bar you could taste whiskey from a wide variety of distilleries

staff, room, food, in house bar everything

time spent in the wee bar with a wee dram was the perfect note to wrap up a fabulous trip to glasgow

everyone that worked there was very friendly and helpful. good breakfast.

lovely clean modern hotel, really comfortable rooms, breakfast excellent, friendly staff

good was excellent and bar staff were very courteous

staff, easy to park, clean and modern, near to pollock golf course and country park

staff were very friendly and welcoming, room was very comfy and wifi was great for working from

we like the location, the parking, quality of room abs very friendly courteous staff.

wifi didn t work in our part of hotel.

in the room is fine except that there is no free wifi connection in the room

very clean, comfortable bed, tasty food

no kids macaroni which were only told 10 minutes after we ordered

no kids macaroni which were only told 10 minutes after we ordered

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

the bar was clean, reception was extremely helpful and the wifi was satisfactory

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

breakfast was yummy and i grabbed a snack in the bar area, and it was good

kids had an uncomfortable sleep on a hard as rock sofa bed

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

room was spotless had everytjing i needed. spa bath with tv was excellent.

wifi signal wasn't great.

requested) and a lovely breakfast

it was all you could want for breakfast set up was good

parking not great, carpark full and street parking limited.

asked for late check out on booking but didn t stay because if this

breakfast was very good

lovely hotel. great bar and restaurant and the staff are a credit to the place

breakfast was good. beer garden looked great.

handy location for flight out the next day. happily gave us a late check out.

unfortunately due to having an early check in we only had a continental breakfast

i had a long trip and they accommodated me with a late check out

breakfast was also good plenty to choose from and kids to choose from aswell

to do with the hotel but other guests making loud noises in the early hours, kids shouting

customer service, cleanliness early check in and tartan carpet

breakfast excellent and the meals at the bar first class

we weren’t able to try out the food because the bar was so busy,(sat night

decent bar downstairs

we ate in the bar and the food was great

our kids enjoyed the pool too

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

the bar and restaurant was pleasant with lovely staff

there s plenty of free parking which in many other hotels we ve stayed at have additional daily charges

the bar area was nice for a quick bite and the staff was

the staff & food was excellent the beds were very comfortable the spa was also really 3

was superb as was the pool and spa area

bar has good selection and no problem getting table at restaurant

wont be taking kids as cleanliness in the poolside is shocking

room service was very quick and served hot too

it had everything we needed, and the bar and restaurant were top-notch

service couldnt be faulted even when took a trip to the bar at 4am

parking facilities could be better

pleasant and professional staff helpful with early check in as we were getting dressed for a

both the bar and restaurant were comfortable and a great place to sit back and relax

the restaurant and bar are cleverly sighted on the top floor of the hotel building which provides guests with one of

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and nice

great to have car parking

hotel has all the amenities that you could need including a star bucks and a gym

gym, family room, good prices, location

loved the wide choice on offer for breakfast and everything was very tasty.

the staff were amazing. high standard of breakfast and rooms.

overall a very great overnight stay with the kids, thanks

& friendly staff from reception to bar to cleaning

lovely modern room and very kind staff. the bar was cosy for us too.

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

spacious room with spa bath and powerful shower

also had ev charging in the parking area which is great

parking is on-site, plentiful and free

room, great en suite, easy on site parking, good breakfast, enjoyable dinner in the restaurant, friendly helpful

wifi did not work causing me and my partner to use our mobile data to stream netflix

gym and pool..great size room. comfy bed, great pillows

comfortable bed, real fire , kids loved board games in lounge

good value for money great facilities on site gym and sauna really good

liked the area very quiet the hotel was lovely clean there was spa swimming facilities included staff were lovely breakfast was nice on arrival there was a

pool water - too cold.

30 pm after a long flight hungry, however staff did allow us to order food in, and ate at the bar with a very good glass of malbec

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

took another 30min to arrange rooms it was 1am with kids so not to good

glasses at the bar, i had to change my glass at the bar 4 times due to lipstick stains on them, even after that it

of the revenue of this hotel is non existent at the moment - airport stays, airport stays plus parking and also most crucially at this time of the year it was always big for christmas and

really liked the quirky story behind the douglas hotel and the early check in

facilities at the pool were great,and all staff

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

comfy beds , great spa and swimming pool

on the day for friends partner and he got to use the facilities before check in brilliant for kids

views were amazing , good for a one night get away for peace and quiet from the kids

we had a lovely time relaxing in the spa and having some treatments

very good room service and fantastic food

the bar i found a bit depressing

when we first arrived, we were put in a below grade room that faced the paved parking lot and adjacent to the front door

late check out is a real bonus too

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

wifi was very poor, non-existent at times

for money has a spa and gym also food options the staff are very friendly kind and very helpful the room was very clean

also the bar was opened late and all drinks were chilled

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

breakfast available at extra cost if not already in your

extremely clean. staff extremely accommodating. breakfast superb.

offers a series of games for kids in the lobby

early check in available, friendly staff, great rooms and clean. would definitely come again!

they allowed us early checking and lonela made sure, the room was ready for us for early check in

early check in and free guest laundry albeit dryer needs an upgrade

dinner and breakfast were both lovely

the bar was expensive as it cost £15 for 2 gin and tonics

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

skybar was great but would be even better if table service

spacious room, well equipped gym

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

breakfast is very good

place with private parking, reception, room service, bar and restaurant

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

you can have a drink or a coffee at the bar and there s folk to talk to if you want to or relax in your comfy room with your

free on site parking

kids beds were a bit hard, wifi signal poor

superb atmosphere. clean and organised common area. early check in.

loved the bar and the clean rooms, great value!

early check in and also early into breakfast as well

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

banging about outside the room and all day i abs a late check out

i used the little gym and was really nice and well kept

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

late check out time as standard and good selection at breakfast

location is perfect and avoids any struggles getting tired kids home

wonderful room service and very helpful staff

the restaurant and bar had a modern feel and appearance

that i didn't like it, but felt bar could have been better stocked e

a bar within the hotel

good wifi