parking

accommodating to early check in request

breakfast was great great service

the staff were lovely and polite and there was a nice choice on the evening menu and the included breakfast was good also a variety of things to choose from

the building has been renovated with the new 1906 bar downstairs,it was confusing in the morning when we went for breakfast as we hadn't been told

the wifi was not working from our room.

hotel is impressive from the outside with free parking, then once inside it is a luxurious and aesthetically pleasing hotel

wifi non existent on the top floor rooms reported light bulbs out in the bathroom when i got back

we liked everything . the wifi dipped a couple of times though.

the bar staff were spot on with cocktail making and the small bar area just off reception is perfect to

i understand it is a spa with a pool but the floor area was wet and was making it very easy to slip & was making me very cautious

he was working behind the bar at the time and we asked him about the renovations and told him we were getting married at

also the jets not all worked in pool

the bar and spa areas are worth the visit

were great and i had the most delicious chocolate fudge cake i’ve had in my life ud83eudd24 the spa facilities were also nice, only thing is that it would’ve been good to have a different

the two girls did a fantastic job running the bar and restaurant as well as attending to all other guest's requests

the other was parking, the parking is in a public car park around the back, that worried me

only problem was parking which was in a public car park.

hotel with bar and dining facilities

staff were helpful and friendly and you get a late check out which is helpful

beautiful room and ensuite. excellent breakfast.

lovely and clean. modern decor. food at dinner and breakfast very good and good prices.

breakfast was very good, the sausages were very good

however, we heard that some guests werent to pleased about the noise coming from bar area on the saturday evening

good sized parking spaces and the breakfast

ry convenient) breakfast much improved from last visit

lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

love the breakfast. haggis is the best

good bar area to relax with the bonus of an outside seating area in immaculate grounds

about the place was spot on, clean tidy , modern and the staff and bar staff were

the wifi in the rooms, signal seemed poor, so made working on lap top difficult.

location was good. breakfast outstanding. overall an excellent stay. thank you

comfortable rooms, good parking, nice bar area

felt the quality of wifi was poor and needs to be improved

comfy, quiet rooms, the finest breakfast in ayrshire and pleasant relaxed service

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

pleasant, helpful staff especially at early check in

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

interesting association and history with golf

for early check in and i got it no problem i couldn’t have been more grateful for the help thank

spa bath. air con. food was very good. staff were excellent and very helpful.

great customer service early check in and rooms clean and spacious

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not working leaking wash hand basin after a shower the tiles on the walls and floor are

the spa bath

the food was lovely and the bar had a friendly atmosphere

staff was freindly snd helpful breakfast lovely had a dinner in resturant to which was

great breakfast, great location. plenty of lovely walks nearby and close to golf courses

our breakfast was lovely and staff were all fresh and bubbly

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

were told at reception we could use the pool till 8 pm to be told once there that kids were not aloud in after 6pm so kids where pretty

fault this hotel very friendly staff and location is brilliant for kids rooms are spotless

was nice as the kids had the separate room within the room and the staff were really nice and friendly, we stayed

great location. clean and comfortable. lovely breakfast.

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

wifi only worked next to the door of our room, though fine in the public areas

welcoming staff , cosy lounge and bar , spacious room , lots of character, great food

very large room, very comfy bed, loads of room for parking. food was well prepared and tasty.

superb breakfast including complementary sausage for the dog

wifi was a bit weak

the wifi didn't work, but was advertised as super fast

with very friendly and helpful staff, and nice leisure facilities including swimming pool and spa

we loved the gym, pool and sauna

good car parking

room with sea view very comfortable stay , check in vert efficient great secure parking will stay again if travelling to the

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

allowed early check in and slightly later check out - so useful considering the weather

breakfast included which was great

the bar and breakfast

the only aspect we didn't like was the laundry piles near the lift.

laundry in corridors from cleaning rooms

maybe as it was the open golf weekend at troon the prices were a lot higher than any other

breakfast was a treat,view was brilliant staff made our stay

very clean and lovely friendly staff nice location . lovely breakfast and nice views

was very welcoming and helpful breakfast in the morning was 10/10 will be back for dbb next

was perfect, the staff were exceptional, the room and bed was fabulous with lovely views and breakfast was really wonderful

excellent breakfast choice

was lovely staff were great really nice comfy bar 4 lads on a golf trip great place to stay plenty parking great value food was superb would stay

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both rooms to enable us to get ready

cluding the beautiful collie dog), bar staff on the evening and the breakfast host were great

easy parking

ideally placed for my needs. ample parking for bigger vans.

breakfast was lovely

breakfast was amazing

wifi and phone worked ok in the bedroom

couldn t find wifi or use remote for tv, to be fair didn t go find staff to ask for help.

warm room on a cold night, nice breakfast, friendly staff, lovely bar.

very welcoming, cup of tea and homemade pancakes and jam on arrival, excellent breakfast

breakfast was excellent and surronding country side beautifull and peaceful

big comfortable room ,great breakfast ,friendly host

the homecooked breakfast was delicious

breakfast is a delight too

very comfy bed, excellent breakfast, lovely owner .

to find as on main road but not aware of any traffic noise when in the bar / restaurant or in the

early check in

the bar was well stocked and the food in the restaurant was lively

the bar area is ideally situated on the loch

what a treat i had this morning looking across the galloway hills whilst eating a delicious breakfast

public bar and lounge areas are warm, spacious and relaxing

very quiet comfy room. had a good sleep. breakfast was lovely and freshly made to order.

the full breakfast is awesome

relaxing bar and lounge area

on street parking could have been more secure.

limited parking outside the hotel. no hairdryer in the room

nice little bar with in expensive drinks

easy parking

no off street parking

meal was excellent and breakfast was excellent

noise from happy bar customers sitting outside in summer evenings

breakfast was excellent, room was good, towels changed daily (we were there for three nights)

great bar and breakfast and super clean

great welcome and lovely room and exceptional breakfast

loved the smoked haddock and poached egg for breakfast

stayed overnight & had a great breakfast the next day

public bar lacked a little atmosphere

seating in bar areas a bit small and not very comfortable . no cocktailsvery

all meals very good, and good bar staff

ship inn sits on the main street of the quaint town of gatehouse of fleet with parking directly outside

for us and the dog as there was another entrance/exit we could use instead of walking through bar and restaurant each time we came back

could possibly benefit from a dedicated bar area

the restaurant and bar lounge area were very pleasant

little hotel with an excellent breakfast

gym not good enough for a hotel like this

the location, pool table and snooker table

at the end of a forest road and overlooking golf links and a lake

woodland leading to the hotel, which is set in stunning secluded forest and gardens including the golf course and water features

pitch and putt, snooker, pool and the swimming pool and spa facilities