rooms were very spacious beds were very comfortable large tv in room free parking

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

on site were super friendly and a delight - great parking facilities and super close to town

comfortable clean value for money very close to all amenities and pet friendly

bit dated i suppose. rooms were nice and tidy. but just things like the carpets etc .

friendly staff. close to family. close to transport close to laundry

close to a laundry

staff excellent room excellent breakfast outstanding.

ev chargers fast and slow readily available on

great room, lovely staff and brilliant breakfast.

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

pet friendly even offering sausages at breakfast for the dog

it is amazing to have access to the pool and gym spa which is beautifully kept

pool refurbished since last visit

stayed here because it was good price to use the pool and spa but unfortunately when we arrived there was a sign

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

+ location close to the m6 + clean + good wifi + free car parking on site

me and kids went to soccer aid at old trafford

gym and swimming pool were excellent

the food i ordered with room service was good and reasonably priced

the walk from my room to spa but i'm just lazy ud83eudd23

plenty of on site parking

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

food excellent - had room service which was brilliant and good value staff were great rooms were really clean

everything lovely breakfast ,brilliant facilities included in price,sauna,jacuzzi,pool,steam room,gym, nice spa

a great hotel that was extremely clean and had excellent gym & health spa facilities.

disappointing especially for the kids

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

we stayed during the open golf week. well done for serving food up to 11am.

didn't like the fact there was an open wifi system even though i have a vpn network with a low mobile signal on

was a problem with parking near to the hotel

wifi not good in room 11

all the hotel was good the rooms were clean and tidy the staff were great, nice bar area and breakfast was

swimming pool, nice relaxed bar and restaurant area, quiet comfortable room, friendly and welcoming

good parking available

a few sun beds in the spa wouldn t go amiss if you were going to spend a whole day there

breakfast. ev charger available. kid friendly pool. helpful staff.

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

to say but i felt room service person was a little off when i only tipped 3

shower didn't work in room which was disappointing and the kids nextdoor were loud.

breakfast was really great

breakfast

the bar was a bit pricey

no lift, wifi not available for secure work connection

in the description for the room i booked, it said there was a fireplace in the room and that a hairdryer would

choice on menu and room service was quite poor at the time we tried to use it

no laundry service

parking in disabled bays due to rugby match patrons using car park

bathroom could do with deep clean/regrouting. flush too stiff for kids to use on the toilet

parking was free and the staff were so friendly and helpful

stayed here for the third time just wanted to say staff was very good as we needed late check out wasn't a

all bar areas are clean, and the room is comfortable

check in to the bar staff, the service was excellent and the room was lovely

mins from the train station which was a great help when the rain came down plus the place has a bar facility

great bar and restaurant and excellent breakfast

immaculately clean and tidy from the room, bar area, restaurant and staff

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

i wanted to do some personal laundry but was not able to. but i coped!

was no iron in the room/available though there was a laundry service(have to pay for)

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

staff friendly. big car park .pet friendly

misinformation about pets surcharge despite enquiring after booking and before arrival and extra charges where

for a late check out the night before and was told i can pay fee when i leave, this was not conveyed to

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

no drinks for residents after bar closing time.

great having a restaurant and bar next door

much room to sit around the pool to supervise kids

dinner from the bar was average.

the laundry service was very poor had to go and get clean towels myself

nothing complaints other than the phone didn t work in the room for room service.

great location and plenty of free parking

not a single bad thing to say about it staff was lovely the guy at the pool and gym was awesome very polite

breakfast is yummy so much to choose from

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

lack of laundry service - fortunately there were a couple of laundry companies in the area

size room, clean, warm, very comfortable - desk for working, 24 hour room service and friendly, helpful staff

much just cost of things in the bar and restaurant very over prices so always ate

the pool/sauna was relaxing nad not too busy either

good choice of reasonably priced food in residents bar , excellent cooked breakfast

stayed here on 7th feb for the night as i had booked into the spa the next day

the gym pool spa

spa was lovely and relaxing also just what we

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

great room and hotel, loved the late check out

the price of the room service

very clean, helpful staff and gym was good.

wifi is an essential part of the business use, and although infrastructure to support wifi will be

no guest laundry despite what website says

a kids menu

wifi was poor it did not connect in the room or hotel bar not great and the breakfast was poor for

kids loved the facilities as did we it’s our 4th time visiting

a kids menu

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

staff in the bar were pre-occupied talking to each other and with their phones in their hands

no free wifi

nice location and family friendly. enjoyed the pool facility with family

lovely setting , nice spacious rooms and parking with ev charging

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

and slight smell in room during the whole stay on arrival corridor had not been cleared of room service trays

if you go by car the parking is included

bar staff bar area and rooms immaculate and rituals toiletries in bathroom an unexpected welcome

food from room service although arrived promptly was very dry & over cooked

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

can be a little cold until you get the heater on for an hour or so and the wifi can be poor in parts of the

everything well looked after with spacious room and very nicely decorated restaurant and bar area

wifi wasn t great but that s being a little picky.

wonderful they could accommodate an early check in for us too

silent throughout the night and they had also provided extra pillows and a nice menu for the room service

room was clean housekeeping couldn t do enough for us, breakfast was lovely, spa and pool facilities were

parked my car right in front of hotel no problems, plenty parking space

was perfect the pool was amazing our grandson loved it

and there is room service

no laundry facility the shower didn't have a door/ curtain room 212

we were told the kitchen was busy but we felt like others were served first, that s my only gripe

room above back door of kitchen meant noise started around 4.30am. breakfast was disappointing.

staff great ,spa lovely ,and room was probably the best i have ever had

breakfast kitchen staff was clearly overwhelmed.

room service only on 2nd day

sign in was good, room was good, bar area was comfortable

wifi was patchy, bathroom dated but adequate, no lift

the walls are paper thin, party in the next room, had to ring reception 3 times, also kids screaming up the

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere

amongst staff and kitchen, starters didn't come as advertised, had to ask for the missing food

not so much as didn't like, but vegetarian breakfast could be improved but hey i didnt starve.

the room was lovely and warm no noise and the breakfast was lovely and fresh fair play it was

food was not good 3 people sent their food back me included,kitchen needs improvements

breakfast was exceptionla the staff were great got in very late so to late for wifi use did i say the breakfast

easy parking

staff member particularly at reception and bar on the saturday evening 13th july the wedding food blankets to

to find, lovely gardens with lots of parking, beautiful building, great welcome with an upgrade, very comfortable

building, really lovely grounds and excellent parking

clean, well maintained - good room service

our shopping was being kept in the laundry store and it was returned to us in tact

with wifi while i was there but they were refurbishing the ground floor and getting it sorted

good location for a stopover, good pub next door and a park for kids.

wifi in room was very variable and kept kicking me out. in the pub was fine.

staff were just amazing! pub right next door, supermarket across the road, ample parking, wifi.

to find, plenty of parking

away from the city, plenty of parking, helpful staff, all basic amenities supplied - tea/coffee, kettle, iron

paid 20 for the ' pet's getaway ' package

comfortable room, great parking and lovely food

wifi code was ridiculous, and it was a bit slow.