large pool

breakfast good, very friendly and helpful staff at every turn, good gym.

wifi is not good in room 30 but i was so tired i didn't care.

dining area and bar area and common areas all excellent and very lush

settings, good parking

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

was no iron in the room/available though there was a laundry service(have to pay for)

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

we had room service for dinner

we stayed with our pet dog, and was made to feel very welcome

parking, lovely calm environment, great decoration

everything well looked after with spacious room and very nicely decorated restaurant and bar area

our shopping was being kept in the laundry store and it was returned to us in tact

the hotel was clean, lovely hot baths for me and the kids. very good value for what i paid

motorway network with free parking

kids play house literally outside of the door so family

parking,near places to get food,nice size room all fresh and very clean

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

the hotel was quiet, in a great location with good gym and spa facilities

pool refurbished since last visit

& i the lady on reception - (long haired lady think call siobhan) was brilliant - ensured i had wifi in the room

spa closed early

paying each time i used the pool and spa didn't make it clear enough at reception

bar service etc was great

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

very clean, excellent spa facilities, swimming pool & gym

the gym is a real plus for this hotel. the restaurant is a very good one with excellent service.

fab bar service, highly recommend bennett's for evening meal

gym amazing

late check out time of 12pm which gave you just that little bit longer to sort yourself out

the spa is a real added bonus, pool, jacuzzi, steam room, sauna and we'll equipped gym

very good facilities - car parking easy, all staff polite and no hidden extras.

staff were friendly and helpful. rooms were great and breakfast was excellent.

reception and bar staff

the only criticism is that the room service menu needs expanding.

room is always nicely cleaned, and room service is good

especially the english born staff and a european staff maria she was the best and the kindest , bar staff and

friendly staff, upgraded room, comfortable bed, solid wifi.

a great venue, nice gardens and ample parking

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

room was very comfortable and the wifi was good

early check in was great as meant we could dump our bags and head to our event

com, reception said i would have to pay to use the swimming pool (5

laundry facilities would have been better

very friendly and welcoming staff, comfortable surroundings , and an excellent breakfast.

from the window and excellent customer service throughout our stay gave us an early check in and late check out

wifi was a bit patchy in the room but fine elsewhere in the hotel.

car parking was good

location, very friendly staff, late check out time (12:00) (+) the late check out time of 12 o'clock was brilliant

stay , cheap cost wise but the hotel was great good clean room , shower very powerful and hot , breakfast was

the breakfast buffet had a great menu and the food was good too

breakfast was best weve had in a hotel of that standard

small but perfectly formed gym on ground floor

friendly staff. close to family. close to transport close to laundry

close to a laundry

immaculately clean . friendly staff good choice if beers in bar .

very easy checking in when arriving late with kids

think there were mugrant s being housed there and the kids were giving to play in the car park, nit the place

im a repeat visitor here like location,staff wifi

comfortable clean value for money very close to all amenities and pet friendly

easy to find and good parking for a van

poor standard of decoration and minimal bar stock.

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

good breakfast with plenty of coffee

the gym facilities were great too

also no room service

clean rooms, great service, good gym

hotel rooms were very nice and fancy, decor was spot on and room service was exceptional!

secure parking for motorbikes

resolved by the guy on reception who was really helpful and gave us everything we needed , wifi password , code

on the television, one of the showers was not working , a rat infestation out on the front parking area near

wifi toilet not clean flies in room room walls are broken and fitted with a sticker to cover

i didn t know or use the free breakfast that was supposed to be out or the free wifi which was supposed

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

polite and extremely helpful, my room was very clean and was provided with clean towels daily, wifi was a bonus

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with

arrived late with a 4x4 and trailer and managed to park in front of our

it s central, they have great wi-fi, parking places and really nice rooms

car parking a bit restricted

good restaurant for both diner & breakfast wifi free & good quality

great wifi, and tv

stayed over with my family it was me and my husband and my 2 kids

rooms, the bar stays open all night which was great for our wedding party arriving back and wanting a few more

no guest laundry despite what website says

small but we are used to a super king size so it would be meal was excellent value for money the spa and infinity

room service went out of there way for us

1 adult 2 kids it also had a zero refund rate so we couldn t cancel on booking

spa area and the room, bar is really nice , it's my 5th time there

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

free parking

no wifi in the room that was a big turn off.

the staff very helpful room clean and breakfast was very good

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

lack of laundry service - fortunately there were a couple of laundry companies in the area

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

for long stay guests like us a bit of variation on the breakfast menu would be appreciated although the food

it was clean and staff friendly very nice bar staff good as well

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

had ample of parking for our van

were very kind to get me an early check in and all other staff members were courteous, professional and helpful

the staff worked on my wifi problem, and found a satisfactory solution for me, albeit by moving me to another

food was really good and great service by all he staff, the rooms were clean and tidy and offsite parking was

some works being carried out by builders however on further inspection it appeared to be the laundry service

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

pool facilities were brilliant changing rooms very clean staff very friendly

being woken up early with laundry carts being wheeled through courtyard.

the bar was lovely with good spot to work on my laptop with excellent wifi

took a little while for room service had to ring twice

surrounding land which were stunning, great choices for food which was a great price, the spa and pool were

room service was lovely lots of options and everything was piping hot when arrived, free upgrade

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

nice hotel ,safe car parking ,comfy beds , and good location

the room was gorgeous, with free tea and coffee and a mini bar for alcoholic purchases

outdated and shabby furniture in the main bar area

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional

food is excellent and the cocktail bar is quiet and comfortable

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as

no laundry service

staff are very friendly hotel spotless gym is small but good

spotlessly clean very helpful staff great gym

early check in was so helpful as i arrived really early

limited and uninspiring alcohol selection in bar lack of water in room

the breakfast was excellent and the staff were really friendly

great experience amazing restaurant with the best breakfast ever according to my daughter the kids loved everything

swimming pool, nice relaxed bar and restaurant area, quiet comfortable room, friendly and welcoming

over charged at reception and over charged at the bar but the staff were very helpful with the refund

lovely gym and pool

the late night room service menu could have a bigger variety

breakfast

robes would be nice,just for going from your room to the spa x

pool and bar area lovely. good that it's pet friendly

good wifi and location

rooms were very large and comfortable the bar and restaurant was very nice there was a pool but we didn t use

very friendly, excellent food in restaurant, breakfast had loads of variety, water in swimming pool was lovely

lovely comfy, large room, had room service meal which was fantastic value for money & delicious.

the furniture and the carpets in the rooms need updating as does the gym equipment.

strange blocked up fireplace is unsightly

service was noisy, and laundry service delivery was loud at 7

quality ingredients, friendly attentive staff, good choice on menu but also flexible amazing spa experience

spa facilities, gym, the grounds, bar and restaurant, the lovely staff, flexible check in and out

free wifi should be available 2

pool and gym area felt very safe with covid restrictions in

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

good pool and spa facilities and really comfortable bed! staff was really friendly and helpful.

easy to access and plenty of car parking spaces

offer of room service, room was miserable, damp smell overall not nice experience

dinner from the bar was average.