lack of laundry service - fortunately there were a couple of laundry companies in the area

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

bed was comfortable slept well and the wifi was really good

the kids running riot up and down the corridors til midnight and before 7am

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

hotel itself is very outdated and shabby, the carpets were wet, saturating some of our belongings and half the

wifi not very good

asked staff for a pot of tea said they did not do room service

no guest laundry despite what website says

kids loved the pool

they don t ask if you re okay with a room that has been occupied by pets

breakfast was beltin , and the spa facilities were great.

was amazing would do anything for you the room was really nice, bed was very comfortable the spa was good nice

your laundry services were not appropriate for that and the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

the spa. bar area the room and cleanliness

is small but has enough in, spa facilities are lovely and big

friendly relaxing and quiet. we had everything we needed and enjoyed the gym, pool and sauna

budget hotel with pool and gym facilities and close to middlebrook shopping centre and bars and m61 - brilliant

reception and bar staff

nice, room was kept clean with plenty of clean soft towels, staff were all very nice , used the gym and good

there is a swimming pool without any additional charge unlike in other places, you can use facilities even

spa included was lovely

how kids couldnt stay in the pool when check wasnt until 2

many pet and don't know if the previous guests had pets in there

bit noises in morning as room next to grass garden and kids screaming at 7am payment was taking immediately when

simply fantastic.. loved the time spent, kids loved it!!!

was lovely, peaceful, nice bar area, clean staff were lovely

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

very comfy bed, the bath, the friendly staff, the evening meal in the sports bar was excellent, room service

staff where very welcoming and decorated the room with balloons, rose petals and chocolates as it was our first

hotel is quite large, there is ample parking and staff were available immediately for checkin

room was very spacious and pool was great for both adults and kids

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

staff were very helpful, friendly and provided prompt service - at reception, room service and breakfast, thank

nice facilities, including a gym which i did not expect from such a cheap hotel

great location. friendly staff. onsite ev charging.

wifi slow.

no laundry service

no option on eggs at breakfast cumberland sausage too spicy for kids no mushrooms

breakfast was included and good

the gym facilities were clean and modern

think the lack of room service and lack of choice at breakfast was a shame - but the food was good, no complaints

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

on breakfast floor, due to kids

wifi was terrible in the older rooms - its been this way for the last 5 years as i must have stayed

parking facilities and easy to find

30pm and the staff were very helpful for if we needed food or drinks as the bar was due to close soon but we

would happily book a week here next week except the wifi is rubbish

waitresses, the freebies in the room, the value for money, the vibes & location, the free parking, the food

at the end of day one we returned to the room to find absolutely no room service carried out at all so dirty

my stay was for 2 nights and there was no bed room service or clean towels

there was room service but would you pay 5

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

location, large, free car park, free wifi, friendly staff and delicious food.

super-friendly reception and helpful bar staff - even made us a late breakfast of yummy croissants and cheese

great room and room service

parking, nice clean modern looking hotel with friendly staff from reception to restuarant

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

bed was clean and comfortable and plenty of onsite parking

comfortable clean value for money very close to all amenities and pet friendly

bit dated i suppose. rooms were nice and tidy. but just things like the carpets etc .

unfortunately as the main bar and restaurant area were so large it was very

convenient location, comfortable and clean. room service late at night was good

great room service

clean, well maintained - good room service

poor wifi which i couldnt access with the password provided small rooms

building, really lovely grounds and excellent parking

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

restricted times for kids in pool but not bar

close to a laundry

friendly staff. close to family. close to transport close to laundry

not enough disabled parking

that said we had travelled to the open golf at birkdale so were quite happy to relax in the bar restaurant area

staff very very helpful room excellent breakfast best tried in a hotel recommend no flaws at all

free wifi, pool, gym, sauna and jacuzzi all brilliant. hotel is lovely and staff are brilliant.

friendly staff especially in the spa and reception. parking great and nice food.

+ location close to the m6 + clean + good wifi + free car parking on site

swimming pool closed for refurbishment but didn't find out till we got there

wifi wasn'the that good

had a couple of little winges: you said you would only take the towels away for laundry if we left them on the

small touches like great wifi dressing gowns slippers

bar area was very nice to sit and have a drink

room was clean and comfortable and included wifi, tea & coffee making facilities, towels and hairdryer

room is very spacious, tv and wifi work pretty well, the gym is small but efficient

gave us early check in and late departure as they knew we were going the courteeners gig that

staff were very accommodating with regards to early check in

clean beds tv with loads channels free wifi good view 10 min taxi to city

easy to get too easy parking

and the shower was amazing perfect temperature and pressure and i was on the top floor and the wifi throughout

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

one particular member of staff in bar on arrival most unhelpful.

everything lovely breakfast ,brilliant facilities included in price,sauna,jacuzzi,pool,steam room,gym, nice spa

access off the m6, great amount of easy parking, friendly and helpful reception (check-in and check-out), great

and if i'm really picky, maybe leg day in the awesome gym should have been avoided

sauna pool room food room service

but the gym is nice

breakfast was really good with a wide variety

spa could do with an update

very modern and spacious, staff were lovely and the kids loved the swimming pool

in reality we were on the first floor overlooking the car park on laundry collection day

car park with laundry trucks early in the morning

links to town centre,comfy bed,good location for bars,shopping and places to eat,early check in and late check

great staff, comfortable bed and excellent free breakfast

proximity to the lowry/theatre, view from room, breakfast catered for my gluten free diet.

up at 5am by laundry delivery truck then again at 6am by food delivery truck

for work very friendly and helpful staff very clean room service was very fast though food coul have been

were only staying one night, but we chose this hotel because of its parking facilities and 24/7 room service

room was comfortable, just a bit warm, and there was a used kids menu in the pocket of info

were exceptional in accommodating me for an early check in even when they were not able to commit when booking

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

i wanted to do some personal laundry but was not able to. but i coped!

was no iron in the room/available though there was a laundry service(have to pay for)

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

no slippers also, laundry was expensive, location little far from

the wardrobe had just one shelf which had laundry bags & an iron on

great service from the bar staff rebecca, amal, and lydia, lovely people chatting and asking about our visit

the bar there is no menu for kids or even a kids portion size for what was on the menu

room service was a high standard but did not know what room service they offered as no

could have done with another towel but understand this is budget so keeping down laundry costs.

they tried to give me a dirty laundry cart for my baby to sleep in

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

without laundry service

free wifi

wifi was a challenge if nit in certain areas breakfast not included and expensive

the wifi isn't very good at all and it is essential with the poor phone reception it was adequate to

i loved the amazing grounds of this hotel and the breakfast was just perfect

i should have read the reviews properly as i didn't know there was a pool/gym

food from room service very good too

didn't answer the phone when i was trying to order room service... not quite 24 hrs

astro turf and gym, great bar area & restaurant

staff were lovely and the room service we ordered was lovely, and the coffee was amazing

even better they have a roof top pitch for the kids to play

were second time in hotel football back after 10 years (this time with 2 kids ud83eudd70) absolutely love

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

free laundry and big room

free laundry facilities if required

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

the bar area was lovely and the staff were friendly and helpful

we had a junior suit we d booked, but nothing even so much as rose petals had been put on the bed

great amenities, great food in the bar area

swimming pool and gym to relax/ keep fit

very small plates at breakfast

the laundry was plentiful and very clean

the bottle bank at 0945 (just got kids to sleep) and again at about midnight

room was a bit dark and no wifi to connect to tv for netflix

since we were with young kids, we needed extra attention and care which we willingly got

city of manchester, which is not the hotel s fault but a thing to consider when traveling with kids

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

the hourly additional charges for the late check out was a little expensive.

is flourishing and the staff were exceptional on this visit- the concierge ; reception staff ; bar and restaurant

the manager and all staff in the bar were wonderful and very welcoming, and the cocktails were amazing

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

liked the service we got from gin the bar man

room service was spot on. very friendly staff all round.

sticky kids sweets stuck to the wall in the bar

i really enjoyed my stay and my kids love the swimming pool