fantastic, clean room. great pool. easy to get to beaches and restaurants.

toilet was so low i thought the room may have been designed for kids

day after arriving, no wifi to download a book on e-reader, nor post 100s of pictures to website

all loved the breakfast, quality and variety

the eggs and breakfast meat taste fake

give us a room located backyard noise all night , laundry

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

next to elevator, ice machine and laundry

room outside laundry so loud at times. beds could be more cozy

both the room and the private patio; lovely afternoon tea which was brought to the cottage via room service due

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

the front desk staff and parking attendants are more than helpful and friendly

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

breakfast was good, location was great, away from the craziness of downtown, great walking trails,

parking during restaurant hours

and only one very worn out kitchen chair

restaurant and bar were excellent

serv coffee was great 24 hrs restaurant and bar area was above par

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

the pool was my favorite featureud83dude00

have to walk outside to enter a separate building where all of the facilities are located (pool, gym, sauna,

the pool water was salty and had an unpleasant smell to us.

more like a bar sink and water splashes all over if u use faucet open more then slightly

from front desk to room service we were well treated and quite enjoyed have a drink and some bar snacks in the

lovely social meeting room (lounge - bar room) at the front -- very welcoming, warm and attractive

the room was available for early check in which was great

the bar downstairs feels as if you re in your living room at home but better

salon bar had a good vibe and kay was an excellent bartender

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

pet friendly hotel with a personalized atmosphere

i stayed in the handicap room where there was no tub and the fireplace didn t work

room #5 gas fireplace inoperable, told this to staff on 3 separate occasions, but was not fixed, this was one

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

no room service

the hotels fault but just wish the bars in the hotel and the outside bar were open

early check in when we arrived at 1:30

my kids decided not to swim because of that

the skiff bar was

good location for harbor views has laundry

good place with the kids as this has a pool to relax at night

pet friendly

this one mostly because it was beautiful, the bathroom is not huge, but i wasn t looking for a spa just a

hotel bar not open every night.

good taste and very pleasant atmosphere. very kind staff and service. the indoor pool!

location, appearance, people, food, drink and pool. great place.

the rooftop bar was closed due to weather but i bet it's happening on nice summer days - all staff members

breakfast on the patio was very good

very dog friendly hotel, they were welcomed just as if they were our kids which to us they are.

not the spa like atmosphere as in the description

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

wifi was very patchy and only worked in the bedroom, and even then not all the time

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

lousy room service menu. wifi wouldnt work. $200 deposit for room service was not nice.

instead of being honest with the lack of communication the server and kitchen staff essentially said i was

horrible staff never cleaned our room and extremely rude even with my kids

room service & views

hotel bar closed at 9pm which was very disappointing for a 5 star hotel

the room was awesome. fireplace,heated bathroom floors

it was drafty, both in the bar and in the restaurant

they ran a courtesy car into town to save the problems of parking

we were offered an upgraded room upon arrival, because our room wasnt ready for early check in (our beach day

staff was beyond wonderful, breakfast was perfect

pool had a few hair balls floating around, and didnt feel super clean, but with covid taking over

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

no hot tub in pool area

pool was cold for indoor pool

nice lobby free wifi complementary breakfast each check-in and check-out

was close to the town of newport, it was clean, had breakfast, plenty of parking, clean and comfortable room

kids screaming hurt your ears and some could not stay in room

very clean, good breakfast, helpful staff, shuttle to the wharf area for low price

friendly staff. excellent breakfast

love the kitchenette

they upgraded our room for free and rooms were clean and breakfast was great!

the breakfast is well put together

great breakfast

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

parking spaces limited in number and size.

the pool is extremely clean, lots of towels provided and a small exercise room next to the pool

isn t the hotels fault but we were bummed the pool and breakfast bar wasn t open

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

much parking in front

accommodations were spacious; breakfast was excellent; staff was friendly and helpful.

close parking

comfortable beds, pet friendly for our little pup

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

was very pleased to have laundry facilities self-serve on site

the colonial breakfast and the warm cookies upon arrival were a kind plus

the noise that could be heard through thin walls, such as kids yelling or jumping on the floor.

side was the limited menu in the pub on site and would have liked more of a selection for the breakfast

everything except the laundry options.

large laundry facilities

would be more convenient to have a laundry unit in bld

had a laundry on site but i did not use it

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

the pool, fitness center and guest laundry are not open for use

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

long line of folks waiting to do laundry into all hours of the night

we ate in the bar and the restaurant and the food was excellent

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

and i love that the breakfast was served in a wide open space like the lobby with so so much seating space and

wifi and a provided breakfast. better tv reception.

property was in a great location with free parking

patty had a room available for an early check in which was greatly appreciated

laundry bags

location and price. free parking

my kids complained of an awful smell

indoor pool is very small and our kids refused to get into it although we purposely booked a hotel that has a

i reserved a king suite which is described as having a small kitchen area, more than just a

had own laundry on premises

laundry facilities would be nice in the main building

cleanliness, comfort, location, cable, wifi, hot shower.

the wifi is very slow

cause my car broke down in the parking lot and the lady called her husband to help us

location, clean, quaint, great shower pressure, nice bathroom, loved the gas fireplace for heat, felt safe,

and bar were closed (on a tuesday) and couldn t even get a drink let alone dinner

unfortunately the restaurant and bar were closed when we were there

second floor so it was very convenient to be able to exit the building quickly via stairs to the parking lot

the kitchen faucet needs to be tightened

lovely friendly staff. very comfortable bed. breakfast was good too.

the kids lived the pool, the breakfast was awesome, something for everyone

there is a nice hoop for some basketball games, a swimming pool and a gym

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

i wish they had a more breakfast options

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

staff was super nice and continental breakfast was basic but delicious

the gym room machines were also not working

location, limited breakfast and parking facility