1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room , the machine would only accept credit or debit cards

the laundry room was out of order and they were trying to fix it.

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

common areas are also good, including a laundry room for guests, 24-hour

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

no laundry

view. excellent restaurant and bar. pool for the kids.

swimming pool and gym which we enjoyed using

only thing i wasn t satisfied was a pool was small and water was a little dirty and the paint of it was coming

a simple breakfast is provided and was welcomed by our group

parking lot

asked about early check in they made us pay an early check in fee cash

the parking lot was great

if they didn't have a breakfast, they should not have said they

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

if it will be good they provide guest laundry also

no laundry service and the hallway had very bad smell

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

no room service of laundry service for instance

cleanliness, spacious room, gym facilities.

i loved the on-site gym and amenities options

location, rooftop and view gym is well equipped and the rooftop bar has one of the best views of

having to constantly switch lifts to get out of the hotel or access the pool/gym was a pain

kids under 18 can t use the facilities

the fact that kids can't use the pool at all

i very much enjoyed the spa and the food was ok for the price

the bathroom had great smelling equinox bath amenities, the mini bar was well stocked although you can tell

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

way too noisy as it was right where the laundry room was

laundry bins loud staff

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

i just wish they had a laundry area

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

in our room at the second floor ( i believe it came from the washing machines of the hotel's laundry)

had to make multiple calls to the front desk about the wifi which were shrugged off because their diagnostic

i asked for an early check in, i was not only accommodated but upgraded

also loved the early check in and 12pm checkout

the hotel restaurant, hudson bar room, has excellent food and drinks

in addition there s laundry facility in basement, which is important for long

the room was clean. the laundry facilities were a life saver.

i also used the dry cleaning service which they have express service and delivery the laundry to your room

the wardrobe space is not so spacious but there is a complimentary laundry with a dryer which is very efficient

location, laundry available, nice stuff

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

no laundry bags provided even when requested

good wifi, password and how to access is printed in keycard envelope

the only drawbacks were the single, slow elevator and the spotty wifi, both mere annoyances and completely

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

elevator took time , breakfast is zero rating , it just little kitchen, no swim pool, small gym

an inviting atmosphere, friendly employees(front desk, house keeping, breakfast crew, and management)

we have requested early check in if possible and they did their best to provide it

no laundry and no breakfast!

no laundry

nice. clean. breakfast very good. thank you

to get to, free parking, clean & comfortable with most of the amenities expected (for a brit, a kettle to make

the only reason we stayed at this location is because we prepaid. wifi was good!

really stunning design hotel located between chelsea and hells kitchen - great location for us.

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

best coffee right in the hotel and a really cool bar on the 4th floor

breakfast was ok

it has a laundry room and a gym

laundry service is not available

i also saw a laundry area

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

nice and affordable, clean rooms , parking available, 15 minutes from manhattan

also there is a laundry room makes you feel you are at home

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

the area was nice and seemed safe, and the laundry room.

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

you to wait 10 minutes in line in lobby while they check in new guests, just go get towels or a laundry bag or

laundry charge was outrageous

four elevators, but one seems to be regularly unavailable to guests as it is used by staff for laundry and other

small rooms, no laundry

pizza place on the corner is a must and there s a laundry pode around the corner

i don't know what detergent they use for laundry but the bed linens smelled amazing

had a slight issue regarding the laundry which got solved well not sure if this is a thing i didn t like but

external laundry service offered was astronomical in cost

the hotel offered to sort laundry but it was an external service and we were concerned the shirt wouldn't be

laundry room on property

quality of the services provided is very low, the breakfasts at the hotel are limited, and the laundry services

it would have been good to have laundry services available

hotel has laundry listed on website but no washers/dryers so i had to go to public laundromat around the

was no laundry machine, the bed room snd wash room were very small

laundry is nearby and a great mexican (small) restaurant was across the street - taqueria diana

is near times square and all the essentials are close by: seven eleven, laundry, restaurants, etc

no fitness center or guest laundry

asked if there is a laundry room in the hotel and an employee told me yes (by text message)

in the hotel we had to ask twice for our room to be made up at around 5pm and on another day our laundry was

and would have liked a guest laundry

i loved the free laundry, and the workout room

cooking facilities and free use of laundry which was

having a laundry room for free was so convenient

love the fact they have a kitchen with a full size refrigerator, not only that, the laundry room is free

everything including the free laundry an gym

provided me with thin bedspreads instead of comforters because they had all been sent out for laundry

because of that we had to re pack two suitcases along with our kids and son in wheelchair

breakfast and cleanliness.

would suggest placing people with kids on same floors and couples without children on higher or seperate floors

no clean service in the room (we stayed 3 nights), poor grab and go breakfast without nothing for kids to drink

enjoyed the restaurant next door and the free breakfast was delicious

room service

staff, breakfast, room furnishings, hotel location, studio-like small kitchen

could not connect to wifi

we came with 3 kids and the staff couldn’t be more attentive with all of us and even put a flower bouquet in

the hotel did not provide extra trash bags and laundry bag

laundry service in hotel

missing laundry facilities

no laundry facilities

movie theater and plenty of resturaunts in walking distance perfect and free breakfast

the room was a bit small, a self help hotel laundry would

the location of the hotel, few amenities close by eg lots of eateries, nearby laundry service.

it didn’t have a laundry but it had a service which was very expensive

in a queue for up to 30 minutes in the morning for breakfast, the charges for laundry very expensive

no guest laundry

laundry service arrived more than 2 hours after the listed

we were always waiting for elevators to arrive, and so were the staff, with big laundry baskets

laundry service or dry cleaning, staff were not very friendly didn t seem to enjoy interacting

also customer lifts used by staff with dirty laundry and

laundry service - if there is an exclusive agreement with the provider of the service it should be

from not being able to enjoy the gym or breakfast due to the covid pandemic, everything was great

wifi was very poor

gym facilities were a bit limited (but i don't think many people used the gym.)

coffee wasn't available all day, only at breakfast but i could brew some in our room with coffee hotel provided

the hotel has a gym, but we did so much exercise sightseeing we didn't need it

there is no laundry room, no water station

they didn t have laundry facilities

have given them a 10 had there been laundry on site as advertised

are no ice machines or laundry services, like what is listed online

but i feel that any blood stained bedding or towels that isn t able to be removed in the laundry should be

the price for laundry machines expensive! 5 dollars to wash and 5 for the dryer.

decent gym, self service laundry

there's coin operated laundry, which i found helpful

understand why they need to have coin operated laundry and dryer

the laundry facilities were a bit pricey.

also, there is a laundry room where you can pay 2 dollars to wash and 2 to dry, very convenient for long trips

there were only 2 laundry machines avaliable and people didn't get back theirs clothes on time, so it was like

facilities not working - ice machine and laundry coin change

good gym and laundry ac worked well in rooms rooms were very quiet and we could not hear street noise or

we also liked the laundry room and caught up on some washing

the laundry room was very small for all those rooms

the hotel was great too - decent breakfast, fast elevators, gym, even laundry room, which we used

free breakfast, laundry facilities, close to penn station. nice staff.

noise levels were loud could hear rooms and laundry/closet in same

waiting time, always busy and the staff had to use it for their needs like laundry and

the hotel was nice and clean. it even has a laundry room.

there s also a laundry room in the basement, which is a great amenity if you know it s there

hence, why i didn t know they had a laundry room

microwave, laundry room, fridge in the room

no laundry services and kitchen not equipped with basic cutlery

lack of laundry service was a minor issue but didn't impact our stay.

constantly fighting for elevator room with house staff and their laundry carts

only thing i can mark the hotel down on was the lack of laundry facilities

valet/laundry bags in rooms and plastic cula

even if they had been washed nothing smelled clean no scent of cleaning products or fresh laundry hair

breakfast was good

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

the room was clean and the wifi worked great

i couldn't use the pool .

parking is on-site and free

provided to guests about the amenities would be awesome - i didn't realise it even had laundry facilities until

no eggs. management reception. laundry

i was there for 3 weeks and used the laundry room as well

elevator could take a while in congested times. front desk ran out of quarters for laundry.

laundry room in the basement

liked everything about the hotel, location, gym, laundry, breakfast including the take away option as breakfast

a laundry room and a gym in the basement

amenities - laundry service (extra fees) available and useful, gym, rooftop area at 22nd floor with nice view

the laundry facility could have had more washers / dryers, but served its purpose

there is a laundry and gym on c level

i was assigned room 327, which turned out to be directly next to the laundry room

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

staff informed us that there wasn't a laundry dryer available

laundry costs were exorbitant!

elevator staff, delicious breakfast, early check in, clean and comfy, fantastic water temp and

wish they didn't put the dirty laundry by main lobby in front of the elevators

didn t have laundry bag at first in our room and the its price tag

kids loved it

great service, facilities and the staff is awesome. best hotel if you are traveling with ur pet.

property offers amazing view of the edge, city, clean gym with water station and restroom, clean hallways, and

front desk said it became mandatory at every ny hotel so you are forced to use the minibar, laundry and calls

daughters soft toy got lost in the bed linen laundry and they were unable to find it :( the doormen are not

not find laundry bag and slippers

fridge and microwaves in room, they offer laundry service but facilize are not on property to dry jackets after

bill included the payments we did not make or, which were supposed to be deducted such as laundry etc

super clean hotel. kids loved the game room.

would have liked a more traditional restaurant and bar when we didn't feel like venturing out

breakfast portions could be slightly bigger. but quality was good.

promptly attended to our issue and offered us free breakfast for the inconvenience

the wifi is slow and some of the power outlets don't work

they had a laundry where we could do our washing and there was a starbucks downstairs.

central to everything. helpful staff. laundry onsite. clean and fresh.

when i called the front desk to inquire about laundry, they answered on the first ring and

there is a self laundry space available that was very convenient

, friendly stuff, large room, laundry options

the staff. cleanliness. and laundry room.

guest laundry is convenient and well-priced, compared to other hotels in the area

on site laundry a bonus during a heat wave in nyc

laundry service was not available

only one microwave. one washer machine in laundry room.

no laundry facilities on site

there was a crowd of people in the lobby some had laundry like bags with belongings

there was a crowd of people in the lobby some had laundry like bags with belongings

elevator, which means guests regularly share the lifts with housekeeping staff, garbage carts, laundry trolleys

had to wait till midnight to get towels,still didn't have any washcloths-and that was after laundry

lack of laundry room facility in the hotel.

slow and can take sometime to arrive, occasionally you can find stuff using it to transfer dirty laundry with

rooftop bar with amazing view

lady at the reception agreed to 2 h late check out

early check in and late check out possibilities

there s no laundry in the hotel

sadly, after looking at vrbo's i was able to see that i could have more room, with onsite laundry, multiple

we got an early check in thanks to janet who was so helpful , she got us a corner upgraded room which was fab

nice stay with kids

the room was very clean, the staff were friendly and quick to respond, and the lounge and bar were quite

there was also a laundry room for hotel guests and an indoor pool

the breakfast bar had a good variety of options

the very spacious and fully equipped kitchen made it feel like home

only thing was that the pool water didn t look clean it was very cloudy that s the only thing i had a problem

the pool was dirty.

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only

is no guest laundry in the hotel

scaffolding everywhere. no laundry. location made hgi look trashy.

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

the cost for laundry was unreal - i found a laundromat on w 49th street

very small room, no coffee maker, no on-premises laundry

there was no fridge or coffee maker or laundry bag

no laundry service, just dry cleaning

staff on check in didn t tell about laundry room

incidentally, there is a great laundry around the corner on 9th ave called plan452

laundry service was unreliable but we were compensated for the error

also they were delayed in returning my laundry and i had to postpone my checkout to be able to receive my

it was embarrassing that my sister, brother in law and kids who are frequent travelers visiting from overseas

breakfast was great. saved us so much time in starting our day.

and water on the floor … manager was kind enough to give me a late check out

it also didn't have tea and coffee making facilities or room service, which are nice to

the gym facility was off-site and was very good

we had a lovey view out to the street and over the bar area downstairs

room service took soap after first night and did not replace. no bar of soap after 1st night.

bar / whiskey lounge in the lobby

online it say we can do laundry but i was told

to be able to at least bring the crib to a downstair area where there are bathrooms and a public gym and they

no room service or parking

location awesome staff and rooftop bar lovely room and dinner downstairs at the restaurant was

the only thing lacking was room service.

the wifi in my room did not work

central location. friendly staff. excellent wifi. renovated rooms

mayfair bar and restaurant staff very friendly

family room, tea/ coffee/ hot chocolate available in reception, good wifi, stored our luggage on the day of

wifi

we stayed with 4 small kids and the suite was perfect for 6

they do not have room service and there is not a mini bar in the room

the room service food was not horrible, but not great.

the small kitchen sink, empty fridge,

no hotel bar if you wanted to get a drink/food it had to be done through room service.

gym was incredible, food , service, friendly smile

the fact that there is no elevator, no laundry and i had issues with the wifi in my room

on top of that, every day there were laundry bags piled up right outside my room door, making it difficult to

property smelt of weed and the staircases up to the rooms were covered with bin bangs and bags of laundry we

wifi connection weak and slow

location, staff explained rules as well as provided all the above, wifi

no laundry on-site

no laundry facilities

of the rooms hot bathroom had insects in ceiling charge for resort fee but do not have pool, laundry no necessities

not with food but with laundry

fantastic location. great value. gym. size of room.

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

they didn't have their own laundry facilities in the building like most other chain hotels

laundry wasn't collected from room and took 2 days to process

staff uses the two main small elevators as in laundry etc

late check out, comfortable bed, decent room size

rooms were very tired and need updating 3 lifts in hotel and annoying when staff take two to move laundry and

there also weren't that many washers and dryers in the laundry room

large room. great location. self-service laundry

location location! great stay. great breakfast and laundry facility.

self service laundry and dryer is added bonus

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

bath cubicle is too small & inadequate laundry facilities

coin laundry available

the only thing i would say is maybe the parking situation

parking is bit confusing, kind of hard to get to.

laundry though given 3 nights ago arrived at the last moment

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

room service is a pass , go down stairs to starbucks instead

the front door men where awesome with our kids

room service had to be called 3 x's in a 2 hour time span

who takes their id to breakfast

spa and pool were lovely

make sure you visit the pool

excellent swimming pool (70 feet)

pool was closed and no one told us only when we asked

lied to me about a balcony room very small no ice no laundry no wifi no

no dirty laundry plastic bags in either rooms

quick and efficient laundry

no courtesy laundry bag

laundry service is expensive

no laundry bags, safe is without proper instructions,

room service was brilliant

would not recommend their room service as the food was average

room with no view, no bar in the hotel.

free wifi that was good enough to be able to stream

comfortable bed and a great location with laundry

it was very handy to have a guest laundry available

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to

well on the third floor there is a super loud noise from the laundry vacuum.

laundry was pricey, but it was great to have one on site to access

there was no laundry facility on property

what are the laundry products the marriott uses

restaurant staff apologised and offered to pay for the laundry

any question, made you feel intimidated to ask again and it includes staff from inroom dining, laundry, at your

amazing experience for kids room amenities were ok but not too special

laundry available at hotel - restaurant would not serve us said they were full the whole night but

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

could have a pool and roof top restaurant. also a laundry facility

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

only one day and the switch was made everything else was great, even had someone take care of my laundry after

we left laundry to be taken by the maid but the bag with the completed receipt had been thrown into the

there were some offfers as to laundry and snack in the room but we were misinformed and charged for a band aid

laundry service prices were also so high you could buy

they try to sugar coat it by saying we can have a free drink at the bar and use the laundry facilities but we