00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the shower/bath hard to use. wifi not available in room

the restaurant was a bit fussy for us but had a drink in the bar which was lovely

everything! staff, location, cleanliness, room, gym.

building, we liked the bar and cafe areas, good location that was near everything, good to have gym/exercise

wifi password not on display

comfortable room with excellent room service

pet friendly accommodation, complete with doggie goodie bag

(we had to go into the bar to order)

room service menu was lacking, which in the current climate we probably would have utilised had

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

the rooms breakfast and location were perfect

decided on room service for breakfast on our second morning

amazing breakfast and historical value of the property.

wifi slow and unsecured but everything else very good

the bar and restaurant were great

nice hotel bar and dining room

the amazing balcony the room was so big access to coffees room service service was amazing

we also ordered room service and the food was fantastic, amazing value for money

wifi didnt work in the mornings in my room, but i believe as this is a new hotel this is just

my partner had to use the laundry bag

parking and able to take family pet

downstairs rooms, bar etc very airy and spacious

the room was lovely and spacious and the wifi very fast

room service did take nearly 2 hours to arrive and we had to call to chase up, it seemed the order

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

bathroom , shower handrail a bit low down, and wifi not strong enough to get a proper connection

pool and bedroom robe was a nice comfort

:30 am) without any previious information

wifi could have been more reliable.

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

also, my husband had to move several laundry crates that were left right against the ramp

haven t to walk past mountains of dirty laundry at entrance

used laundry was stacked inside two entrances

dirty laundry in the entrance hallway from car park. not good in covid times.

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

we had to walk through a huge laundry facility to go from our room to main entrance

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

when we went to our room initially it was really noisy due to being over the laundry which finished about 8pm

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

the wifi is very poor

the bar was lovely and loved the theme of it

no kids menu in the restaurant

24hour bar service

no real outside area for kids to let off

laundry sacks should be provided and if they are left outside the room, housekeeping could then

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

the hotel is also pet friendly and just a beautiful comfy place

early check in fee despite only asking to check in 35mins early- no flexibility!

sadly the breakfast was not great due to lack of staff in the kitchen so no cook breakfast sadly

the tv and wifi worked really well and the staff were friendly and helpful

apartment has a little kitchen which is great however, there's no table to eat at, so you end up struggling with

place, loved the room, service, bar and garden

the room was large, wonderful views across the fields, very well equipped with good wifi connectivity

the room - amazing the staff - amazing the location - amazing the free ev charging - amazing

the property has large parking areas, which are free from both price and pot holes and have a tesla charger

only slightly negative point i could make was regarding breakfast

rooms were lovely, bar and restaurant were really nice including dinner.

would have been preferable to highlight on website what extra cost for pet was, even though charge was not

the bar staff were very friendly as we were playing games in the conservatory

very helpful, wifi and parking free

good value for money spacious room friendly staff good breakfast

website didn t mention bar food available as well as restaurant food. might be useful to know.

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

laundry room was either freezing or boiling hot no way of regulating the temperature in the

gym is tiny and equipment old and basic

breakfast would have been very nice but it was cold

hotel was quiet, had good parking close to the building, yet was a mere ten minutes from the centre of stratford

an ideal example of washing your laundry in public

the staff were amazing, the food really good, a nice little gym, a great bar and just such a relaxed atmosphere

tea on the lawns and a really good breakfast , kids loved the woods and tennis court , really great staff very

a lovely time visiting the area, the manor was very nice, easy location, parking

the spa and swimming pool are lovely, and the pool is large

everything about hotel was fabulous, the food, the staff, the grounds, the pool, the room!

of excellent spa facilities (swimming pool, jacuzzi, sauna and steam room), delicious dinner and breakfast with

kids loved the family room as they had a whole floor (and telly) to themselves

sofa bed for kids you couldn t turn on the bathroom light without turning on the entire room

very convenient parking

on the first night there were a couple of piles of dirty laundry left in the corridor

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

guests were smoking in the rooms so the fire alarm went off and i had to take the kids out at night

it would be nice to have had a jacuzzi to use in the spa area.

well-equipped gym

no self service laundry facilities as in holiday inn in usa

liked the price for the cat, air conditioning, beautiful breakfast and friendly staff

the food, including what we ordered for dinner our kids, was a lot better than that served by the adjacent

the staff where so helpful with my early check in

travelled with our pets tommy & shelby the receptionist was lovely and understanding as it was our first time

know what to expect when i book and i am never disappointed it also has a fantastic well equipped gym which i

the staff were very help and the gym was good

order what i wanted on the day was know trouble for the kitchen

and miss wifi depending where you were

the old part, the entrance , the old hall , restaurant and bar are

laundry on the floor outside every room in the morning unhygienic

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

wifi good

very convenient for pubs and the golf club where the seminar was the next day

in terms of our room, i think we must have been next to the laundry dept

arrival it looked like the pictures, plenty of parking and staff very attentive and friendly

staff and breakfast car parking

wifi could do with improvement, my partner and i couldn't use it at the same time or we'd both lose

the gym facilities were very good and all immaculately clean

pet friendly. very comfortable bed. big bathroom. clean.

good choice at breakfast. comfy room. friendly staff. very pet friendly.

staff very helpful. gym was good.

expectations for what we expected to be a basic hotel, restaurant and bar area nice and room

free breakfast fro the kids, along with a paying adult. great value for families

took a day to clear the hall full of clean laundry bags

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

there was a good choice of food for breakfast which was well cooked

plenty of parking

a kids menu was missing and could be added

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

bags of laundry left in passage way to reception

cramped room set above laundry room

also hotel does not have a laundry

parking was difficult as an event was there, they could pre advice hotel guests as to where is best

exceptional room service evening meal

nicely stocked bar and a really nice breakfast

room look tatty and not good value for money - would not take a lot to fix no table - why offer room service if

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

gym is basic but functional

of snack menu in bar eg sandwiches or light bites

was that my room was towards one of the far sides of the building and didn't get very good wifi or phone signal

lost laundry for over 2 days

parking was very busy

the swimming pool comfort of beds bathroom public areas ev charging points terrace restaurant public

my kids love the goodie bags given at the reception when we arrived

will be staying at this hotel again bon our next visit to warwick races, also was told about the golf stays at

very little. laundry was clean and room nice and warm

easy to find and parking was freely available.

apart from the very strange bar times, as a hotel a bar is 24 hours, it meant that our night was cut short, but

called room service intermittently for over an hour however was met by an engaged tone each time

seemed to let a large group of young kids run round the hotel late at night although so did the parents so not

sound proofing of laundry room

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

no laundry facilities but there was use of an iron and ironing board

the wifi wasn't working on any of my three devices. reception couldn't help beyond

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

early check in.

when breakfast was busy they cleared the table before we'd finished.

saw guests checking out with small dogs and believed that somebody had stayed in the room with a pet

central location, comfortable room, good breakfast offer.

perhaps, in an ideal world, there would be more parking available but i still managed to find a space

the bar service was very slow and understaffed.

free upgrade to a better room, friendly and helpful staff, delicious breakfast, convenient free parking - couldn

on site parking was also very handy

a good selection of drinks (especially the elderflower cider) at the bar & staff went out of their way to help

the bags with the clean/dirty laundry was lying outside my room on the corridor

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

free parking once you book in. don t pay the machine in car park. beds excellent

room was very noisy, sounded like it was next to a laundry room

washing machine in laundry room spinning until very late

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

separate the bar for guest away from wedding guest felt a bit overwhelming in the bar with constant wedding

location, food, staff, free parking and wifi

we were placed in the annex next to the laundry

it would be ideal if the hotel had a pool/spa

the room was spacious and immaculate with every amenity and comfort

for improvement regarding directions signage, also parking access for less able guests eg the pathway up steep

touch nice tea and coffee and some cookies too warm welcome when i arrived with the offer of room service at my

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

very helpful and friendly great parking facilities , food is fab rooms are lovely especially overlooking the

parking was fine, pool and facilities were brilliant

the restaurant was beautiful with an open fireplace

the pool is also very unexpected given the village location but is great

no extra charge for room service from bar

a little noisy as above the pub bar but slept fine

super friendly staff and outstanding breakfast

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

very clean room with a lovely bar and restaurant. staff were great!

know it is not usual holiday inn way but a mini fridge in the room and a guest laundry would have been useful

quiet, friendly staff who took the time to answer questions my son asked, plenty of available parking

breakfast was exceptional

oud kids in room above. screaming shouting runing.

we had dinner and a breakfast

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

room lovely breakfast with allergens clearly labelled friendly staff lovely outlook to the golf course reasonably

large room very comfortable and the right temperature. good breakfast and room service.

the parking area feels a little too dark, but apart from that it is lovely, even when it is cold and

laundry storage right outside room - how very badly planned

easy parking. good welcome. pleasant staff. comfortably furnished room.

so much for looking after me, landing to an early check in and an awesome room after a 4 hour drive was just

lovely hotel & very nice breakfast.

met up with a friend and we thought our rooms were great as was the bar and the brasserie

the waiter had to find them and came back with a pile, he said he had never been in the laundry room before so

spoke to laundry, and they resolved the matter for our next 3 days

the view from our room, we were looking straight at the laundry.

signal is poor but the hotel offers free wifi which is good

on the friday evening we planned to get room service which shows in the information is available from 9pm until

the kids were happy with their options but they chose from the adult menu

very clean and spacious room, delicious breakfast and very kind team.

very convenient for visiting knowle. free car parking.

bar closed at 12 midnight

staff were great, only problem was the wifi connection - or lack of

excellent food (traditional breakfast and adventurous tasting menu)

breakfast on both days of our visit

i think the price of a pot of breakfast tea for 2 at 11, was expensive.

very dissatisfied with no wifi whatsoever. didn t like no locks on bedroom door.

excellent breakfast fine room location.

the landing was constantly covered with laundry bags during our stay

young man behind the bar who booked me in was welcoming and friendly

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well

also appreciated the early check in facility, in order to change , & leave bags etc

room was above the bar so it was a bit noisy until about 11pm and there was traffic noise in the morning