was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

the food at dinner, afternoon tea, breakfast and room service was delicious

food orders took a very long time to come out of the kitchen

exceptional service. fabulous pool.

comfortable room and decent gym and pool

you pass behind the bar and past the entrance to the kitchen

rooms were old sound insulation was poor they didn't have a bar some service was slow

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

very dissatisfied with no wifi whatsoever. didn t like no locks on bedroom door.

breakfast was excellent.

had room 27 and opposite this room is a laundry room

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

the staff was really helpful in providing the free standing fan which helped kids sleep

a little tired, tiny bedroom tv, lack of room service

the staff at reception was also really helpful to tell us what to do on a rainy day with the kids

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

the bags with the clean/dirty laundry was lying outside my room on the corridor

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

clean and decorated lovely bed firm and comfortable the staff were all lovely the bar opposite was lovely bar

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

took a day to clear the hall full of clean laundry bags

poor wifi. lack of dinner options. only pre fixe available for dinner, no ala carte

the first room we were shown had the sound of kids running around upstairs - not ideal on a relaxing break away

the breakfast was perfect

the landing was constantly covered with laundry bags during our stay

comfy bed , good location , i arrived early and no problem with early check in

place is outstanding and the bar has games,machines and darts

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well

room was above the bar so it was a bit noisy until about 11pm and there was traffic noise in the morning

did laundry and got a haircut

the staff in reception, the bar and the two dining areas were also 'tops'

the facilities were very good, and we very much enjoyed all the food, both in the brasserie and room services

wifi required facebook or twitter login.

hotel dinner and breakfast excellent with good gf options

we were placed in the annex next to the laundry

parking was free and plentiful

parking was set on a higher level than the hotel,which was not easy to walk back to the hotel due

gym was small and left a lot to be desired.

were given the impression that there was a swimming pool, but sadly, that was at the local leisure centre, not

wifi a bit weak but the only grumble

room service with ability to bring breakfast up would've been lovely

in the garden of the hotel beautiful and quaint rural retreat with amazing attention to detail bar man from

great bar area and fireplace, yummy breakfast a la cart and the beds are very comfortable

the staff were so friendly and accommodating; drinks were great in the bar in the evening and the food was

no proper parking facilities. serving bar staff, some could be retrained.

the breakfast was delicious and the bar in the evening way lovely

friendly & welcoming - good decor in public areas. very good dinner. excellent wifi

very poor wifi access. didn t work in any area of the inn

we checked in 30mins before check-in time was finished and we wanted to order food, the bar staff were happy

not much parking

all the necessary amenities were catered for (tea, coffee, fudge, wifi

a coffee machine at breakfast rather than waiter served filter coffee

good wifi, good shower, comfy bed, car park, excellent pizza

looks lovely and is clean and nice decor good parking

laundry facilities always welcome

fantastic breakfast

nice hotel bar 5 mins walk down the road for a good dinner

a lovely quaint house the owner was very friendly and helpful the breakfast was amazing our room was really

breakfast was excellent with a good choice of cereal including delicious home made granola & fresh

breakfast was very good with a wide variety of choices

breakfast was great,location amazing

it has plenty of parking

was exceptional would like to mention gary who gave us a very warm welcome food was excellent the bar and serving

beautiful manor with great history, surroundings, stunning gardens, restaurants, and bar food

dirty laundry bags in hallway and didn t move for 3 days

plenty of parking

there was nobody serving at the bar even if we had wanted a drunk after dinner

nice morning breakfast on site with wide range of options

absolutely amazing venue, staff, bar and restaurant- literally the best possible weekend!

bins/laundry wheeled out loudly around 6am

accept american express, no food in afternoon, no room service, no breakfast before 8am, uncomfortable bed, had

noisy extraction fan from kitchen directly below room

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

location is perfect, shops practically next door and plenty of safe parking

issue i had was it took so long for drinks to be brought to us when we make the orders at the spa area using

the staff were friendly and we samples room service which was delivered quickly

property is exquisitely beautiful, provides easy access to cotswalds villages and had parking next to our room

gym facilities not very bog

we were very excited the outdoor swimming pool was open and we were able to swim in the early evening in a 30

easy parking a very relaxing stay

had power failure and no backup generators hence no dinner, no power, no wifi road access was like a river car

kids meals were

the room was perfect for our family and the kids loved the indoor heated pool

sofa bed for kids you couldn t turn on the bathroom light without turning on the entire room

we were unable to get in touch with reception using the phone in the room for room service

room no 14, extremely noisy, i think above kitchen.

no kids menu in the restaurant

the wifi is very poor

nothing.,,, although a lounge bar will really elevate it and encourage us to stay on site more

an ideal example of washing your laundry in public

pet peeve is 'sticky' tables at breakfast

room service or lounge if you don t want to use formal dining room with small kids

shower excellent, spa pool, gardens and sitting areas. staff superb

great wifi connection although insecure network

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

trendy and tasteful , nice staff, other guests were couples, no kids.

there was no food on offer either room service or restaurant as it is shut on sunday and monday, would have

no information given about wifi, not the end of the world!

s no room service or lunch or dinner facilities at the hotel

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

roll for our room, the cold tap was even warm,cold toast or the scraps for breakfast, worst wifi

convenient for cheltenham yet quiet and away from the parking hassle

and i just found out that this inn was selected as the overall winner of the national pub & bar awards 2022

the parking was ample

reception was full of laundry when we arrived no buzz or positive vibe about the place at all

we used the swimming pool in the gym nearby (10 mins walk) and ate out in resturants that were also close by

access to the local gym's swimming pool which was very well kept, complementary with your booking

access to the local gym's swimming pool which was very well kept, complementary with your booking

free wifi

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

nice gym

wifi was good and staff were friendly

good staff we arrived early but they showed us two alternative rooms for an early check in

bar ran out of beer and guinness, not great for new years eve, the bar staff were a bit grumpy and

there is an option to opt out of room service which we took

a pet owner we selected from the bistro menu in the bar area which we had booked prior

extra plus points was the offer of 7 per person at the bar instead of getting room cleaned was a great idea

a cosy and inviting hotel bar (especially on a cold november day) with great festive cocktails

we also ordered room service and the food was fantastic, amazing value for money

my partner had to use the laundry bag

the gym and cleanliness. staff were nice too.

met expectations, clean room with facilities (and a gym), parking on site and easy access to stratford attractions

would have liked to have a balcony, i didn't think there were much equipment in the gym.

gym not as big as i thought it would be, only a small amount of free weights in larger sizes

breakfast was lovely

special mention for the two women who brought our tray for our room service to maple

park charge as a resident fridge was not working,no usb connectors and no wifi info provided staff were a bit

is in a perfect location near the park, especially for those visiting with kids

ev charging

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

the historic old building (with shakespeare quotes in front of each room) is lovely, the wifi fast, adjustable

the rooms were beautifully decorated , good sizes , great bathrooms ,with a safe and a mini bar

and the breakfast - absolutely superb

the restaurant and bar served excellent food and libation

be fair, we hadn’t asked in advance but as we had travelled quite a distance, an early check in at 1300 would

the only thing, the kids sofa bed was quite uncomfortable

awesome croissant. good bear hunting game for kids

appreciated the use of the free swimming pool (plus sauna and steam room) at the nearby everlast gym, and that

excellent included breakfast

used laundry was stacked inside two entrances

haven t to walk past mountains of dirty laundry at entrance

great room fine bath towel had hairs on it, not my colour so laundry not good breakfast choices a bit

dirty laundry in the entrance hallway from car park. not good in covid times.

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

room was located next to the laundry room, so was noisy, but the hotel staff sorted this for us

when we went to our room initially it was really noisy due to being over the laundry which finished about 8pm

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

a warm thank you to the very friendly and welcoming gentleman in the breakfast area who greeted guests so kindly

swimming pool and gym, however access via the dining room was a little off putting

the pool was fun for the kids

very clean, comfortable and with an excellent breakfast

the hotel being pet friendly was a major draw card.

room was fairly comfortable, great large tv and good wifi

the bar was expensive and it was 10 a night for the underground carpark...

the room was very nice & enjoyed the tv free wifi

on arrival my room wasn't ready yet i'd paid for early check in and neva got there till 125 anyway so should of

i asked for a quiet room and we were above the laundry room and it was noisy

position poor the view was off the bins and dirty laundry also the emptying off bottles

our bedroom was large with a view of the golf course, a super walk in shower, tea and coffee tray

was so much more than expected perfectly cooked pool and spa was fabulous friendly staff beautiful location

it was a great place to stay with kids and dogs