washing machine in laundry room spinning until very late

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

room was very noisy, sounded like it was next to a laundry room

be amazing if it had a swimming pool

bit cold in bar area.

know it is not usual holiday inn way but a mini fridge in the room and a guest laundry would have been useful

there are pet-friendly rooms close to the entrance which was really convenient

breakfast was lovely

oud kids in room above. screaming shouting runing.

a night or two as not much going on that i would like if i was staying in a hotel for a holiday (spa etc) but

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

i didn't realise there was a separate bar menu

pool great. breakfast lovely.

proper footpath to walk around unless you go through golf course (risking being told off by the

the waiter had to find them and came back with a pile, he said he had never been in the laundry room before so

the view from our room, we were looking straight at the laundry.

spoke to laundry, and they resolved the matter for our next 3 days

no phones in the rooms for room service...but staff are at hand ud83dude0a

parking outside the room so i can manage bags with the kids, plus it s a

at having paid for a superior double room, to find we were adjacent to the laundry room, which began its

exellent food and room service wifi fast quiet good location to motorway

rooms are tidy and spacious, the room service is excellent and the food from blakes was amazing

staff were very helpful including bar staff

parking situated right outside

was very good value for money,excellent welcome,free parking

wifi access was not very straight forward so i did not use it

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

strong wifi signal from room 9

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

strong smell of damp/ damp washing on the lower floor near the laundry room

were very pleasant and very helpful, room was very clean and tidy, breakfast good drinks at the bar reasonably

we booked the dinner and bed and breakfast deal which was excellent value with a good choice of meals on the

staff were pleasant, and the room service was swift

pet friendly rooms we booked a last minute stay over on route from devon to the lake district food

the parking was easy but it was a comfy and welcoming

ample parking and very picturesque settings

sandwiches from the room service menu and for the price was a bit disappointed, mainly with the bread which

tasty and great of options of breakfast.

incredible building, great breakfast, huge room, fast wifi

free wifi with good connectivity

very convenient location close to main routes. nice clean pet-friendly room.

slightly more selection at breakfast

easy to find , rooms clean and spacious, parking good.

name holiday inn spa

also, noises from below, either laundry room or bar cellar

amazing service from nicky, cath, abby, jag the wonderful housekeeper, the restaurant and bar staff, and in

the pool and spa was great! so was the facilitites in general.

room service wanted

very easy check in and my little boy loved the swimming pool which was suitable for all ages

laundry storage right outside room - how very badly planned

parking, hard to find a place.

staff helpful food excellent parking good rooms clean and comfortable

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

equally enjoyed breakfast, good choice presented & the tea coffee & hot meals were delicious

an ideal example of washing your laundry in public

wifi could be improved, slow for video conferencing.

despite being advertised as pet-friendly on booking

the bar area very relaxing and staff more than helpful

a room service order that went astray, a floorboard nail sticking up through the carpet of the suite,

we had afternoon tea in the lounge area of the bar which was relaxing and chilled out

very clean room with a lovely bar and restaurant. staff were great!

nice bar which seemed to be always busy in the evening with locals

drinks in bar not cheap

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

room- changed rooms, first room was on the ground floor only 1small window overlooking the laundry bins,not

delivered and provided plates, cutlery and linen napkins so we could eat it at a table in the bar area

the food is fresh tasty and perfect nothing microwaved car parking is plentiful and the gardens fantastic in

tempramental wifi, had to log in every time, it didn't seem to remember any of my devises

, had a beer in the bar and a young bar lad

early morning laundry delivery in car park. 6.30 am and very noisy

food/laundry/refuse collection & deliveries woke us up both mornings from 5

the spa ,swimming pool is lovely

would stay again as the kids there stay too

we loved the fact that there was a shallow swimming pool for kids and they gave us noodles for the children

room nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room

the rooms were very comfy the staff were incredible but especially the gentleman who we ordered room service

one of the kids beds you could feel the springs through it

only let down is the pool area - perfect if you have kids but for a nice couples day probably isn t ideal

the pool, sauna, steam room, and gym were great

and the staff are friendly- it s good value for money, conveniently located and there is ample parking

struggled with the wifi

no room service

the access and parking are great and booking in was painless and the guy that booked us in was very friendly

parking, friendly and helpful staff, spotless and comfortable room and we had an excellent meal in

both good very spacious car parking.

everyone we interacted with from reception to the restaurant and cocktail bar were so friendly, knowledgeable

staff, room, dinner, breakfast, grounds

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve

to eat in the restaurant which is more for fine dining as was fully booked but were offered the bar menu which

rooms are spacious and quiet full-size kitchen and a laundry, which is very nice.

from a delivery lorry parked outside our window for approximately 30 minutes loading/unloading laundry

lovely clean hotel with ev charging

also the wifi didn't access the logon webpage when first connected, but the reception gentleman helped by

i requested a pet free room and the staff were more than happy to help and made sure this was the case and

good parking space, staff polite, rooms ok.

is clean no noice silent hotel silent location clean area i didnt ask about wifi and break fast because i dont

limited parking but i had no problem

free on site car parking

wifi was very weak

lounge area of suite had nice kitchen

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

breakfast, really friendly and attentive staff

the breakfast in the morning was exceptional, and had a great variety of options available to choose

the wifi is very poor

screaming kids in corridors at 7 am and in spa..

24hour bar service

room service not exist staff to ask for help breakfast the bed and pillows

this meant that it was difficult for the kids to sleep once sunrise hit

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

laundry was thrown down stairwells and not in a skip

bar and restaurant good

no leaflet to explain facilities or explained how to use room service.

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

place locked up 9pm on sun evening. no bar area open.

would not recommend if people are looking for a lively hotel bar etc but it suited myself and my daughter with

requested and got early check in for 4 rooms.

no wifi. connection was extremely poor

as hotel looked good value for money and included free parking but expected accommodation etc may 'average'

was abit dated needed a refurb and the tv signal wasn't the best but we just used the wifi and our

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

taylor at the bar was exceptional

piano in lobby with kids making a racket

couldn't use the wifi anywhere in the hotel

wifi network appeared not to need a password which my laptop appeared not like and would not

the bar staff were very friendly as we were playing games in the conservatory

rooms in a hotel in a golf course, plenty of parking and a decent sized room, with usable desk/dressing table

amy arranged an early check in for us hassle free

excellent breakfast which kids enjoyed and clean room

- at the desk was very helpful, professionalism was bar none

wifi was free

great facilities. nice room, awesome fitness centre including pool and gym. good breakfast

the room was abit cold for us especially the kids

there was dirty laundry in the corridor, i assume the price reflects more on the location as appose to the

this in itself is ok until the laundry truck arrives around five in the morning

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

40am sunday morning by the laundry van loading & unloading linen/towels etc

blocked in on exit in the morning by a laundry vehicle

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

laundry sacks should be provided and if they are left outside the room, housekeeping could then

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

the adjoining spa is really good with an inside pool and outside hot jacuzzi there is a golf course also

will stay in there and the hallway was horrible - this was 8th floor and they had bags of dirty laundry on the

no dirty laundry)

i asked for late check out unfortunately couldn't extend the booking

perfect location, great bar area and super friendly staff

clean, nice gym. adequate. friendly staff

my partner had to use the laundry bag

secure free wifi was definitely an added bonus

location is excellent and it was very handy having access to ev chargers in the car park

perfect location, helpful and polite staff, good choice of breakfast

breakfast buffet was let down with some of the items being cold e

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

location, quiet area, clean, tea+coffee, free parking and friendly staff

weirdly there's an outdoor laundry at the garage nextdoor

bed was very comfortable and room service was very quick and

brilliant breakfast, cheap accommodation, central location

great location. very clean. great breakfast

great staff, good quality price wise , small practical gym included

i was given the 1st night but complained as it was next to the cleaners room where they dump the laundry at

very dry welcome, this girl is not a credit to your hotel, maybe she needs to work in the laundry room we re

late check out early check in couldn’t fault it would definitely stay again

great wifi, breakfast, staff was friendly.

the room was very clean and we really enjoyed their breakfast

the security put in the laundry lift because the other lift wasn t working which is fair enough

lifts were out of order (not the hotels fault) so had to share the service elevator with the laundry

they were shocked to see that the bed had not been made and dirty laundry had not been replaced

room and facilities were great. breakfast was excellent

facilities, fast wifi, lovely breakfast, helpful staff, well equipped gym - would definitely stay

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

nice rooms, excellent service and very good breakfast.

comfy chairs and sofas dotted around and the dining / breakfast area is full of oak beams, huge fireplace and

the rooms breakfast and location were perfect

have to provide your personal details (which puts you on a mailing list) in order to use the free wifi

it was over the laundry room

great facilities! loved room service for breakfast too

breakfast was very nice as well

all this while looking out of the window as we enjoyed the best breakfast we had on our tour of england, which

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

the amazing balcony the room was so big access to coffees room service service was amazing

we also ordered room service and the food was fantastic, amazing value for money

breakfast when it arrived (we had room service) was not complete

the added little touch of a hand written note and two towel displayed as swans with rose petals was just lovely

welcome at reception with early check in and parking sorted by octavian a very genial and professional receptionist

to be much more about caring for customers welfare through extra insight on their needs not a laundry list of

coffee machine coffee very bitter look careful at final account, attempted to charge for laundry cleaning,

no facilities at the bar to make coffee when starbucks was closed

we had a few drinks in the bar on the evening and the lady serving us was

location was amazing and on site bar and coffee shop was great extra!

excellent room service

there was a horrible smell in the toilets near the bar near reception

30 am after breakfast card was deactivated

very central. clean and tidy. good breakfast and late check out at 12. very close to station.

room service options but no directions on how to order.

we didn't stay in novotel as the laundry hadn't been delivered. the hilton was nice though.

the gym is small, but seems to have everything you'd need

beds, lovely breakfast and the staff went that extra mile for my wife birthday by upgrading us and a lovely

young kids, the kid section by the reception area was entertaining for them

good gym and steam room; comfortable, clean room.

one lift working, car park very tight and a number of spaces taken by laundry carts

very engaging and were very good with the kids

good room with tea and coffee and wifi, fantastic location and excellent staff

freindly staff and good clean hotel in a central location and free wifi.

staff and cleanliness and late check out

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having

big beds and clean rooms with a bar and breakfast option in morning

early check in as the room was ready

great proximity to train station. breakfast was also good

car park is terrible, so tight and staff left loads of laundry trolleys obstructing the car park

so bad, very tight and expensive , when we left we had to get out of our car to move a load of laundry trolleys

the staff, early check in

location, got a late check out by signing up to hilton honors programme

good location and clean, modern room. the wifi connection is strong and included in room cost.

there was also plently of parking places

no heating. no wifi. too few sockets. dodgy mirror lighting. missing lampshade. crummy

to where we were at an event, plenty parking, lovely welcome, nice little garden out the patio

accommodation 'block' (reception description) is unwelcoming, cold decor, uncomfortable bed, poor wifi

residents bar very

they made us sleep in basement next to loud laundry

even had an ironing board and laundry options, which is strange because i haven t seen that for a while in

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

the hotel itself has a gym, bar and room service is available for food

and free early check in at 12:30pm

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

good to have a late check out and breakfast until 11am and being able to leave your car in the hotel car park

the shower/bath hard to use. wifi not available in room

one fireplace had a fire going

the breakfast is a must and having the option of room service is an added bonus

breakfast included hot options

bed was not good and it was not comfortable to sleep for kids

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc

staff, clean and the option of a free late check out

shower as i came out of shower the fresh large towel was wet to touch (i assume/hope following laundry )and so

drinks selection and mini bar and room service prices could be improved upon as we would have used more if

we got early check in and complimentary cocktail each

15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

we felt a pet had been in the room before us