and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

also hotel does not have a laundry

bags of laundry left in passage way to reception

cramped room set above laundry room

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

all was great stay, rooms where big and didn't get to use the facilities like the gym and bar area, it was room

there's room service, which i didnt use

excellent service our kids njoyed and loved stayed

wifi

expectations for what we expected to be a basic hotel, restaurant and bar area nice and room

in terms of our room, i think we must have been next to the laundry dept

sure why you have to pay 15 per hour for the spa (sauna/steam and pool) so i didn t use that

wired pricing on kids dinner at main a la carte restaurant

too many extra charges; service charge on top of tray charge was automatically added for room service, there

wifi non-existent in our room

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

clean rooms, clean gym with good equipment's and endless coffees at the lounge

excellent as usual,we are returning customers but only downside was it took an hour for the bar food to be

would have been nice to use the spa area but we understand due to the current situation that is not

laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

the breakfast room and bar area were bright and beautifully presented

cant watch tv fr the kids bunk bed so we had to all squeeze in the main bed for a little night tv b4 the kids

lost laundry for over 2 days

wifi was none existent and signal in phone very poor in room

poor wifi and no mobile phone reception in conference room

very pet friendly, recommend if travelling with a pet that you ask for a superior double with patio

clean room, great breakfast & plenty of on site parking.

very little. laundry was clean and room nice and warm

good and friendly staff. plenty parking. good location. quiet and peaceful. clean rooms.

we had a room away from reception and could not get wifi

there is free parking on site

parking good, rooms very clean and also quiet which was surprising as in some hotels you often hear

no self service laundry facilities as in holiday inn in usa

the bar manager charlotte was very helpful. excellent staff

staff were so friendly and the fact that one of them took the kids to play bingo was a real added bonus the

great wifi

were very welcoming to me and my pet

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

no laundry facilities but there was use of an iron and ironing board

sound proofing of laundry room

room was cold laundry stacked in hallway outside of room

parking was easy, access was easy and the room was exceptional for a 3 star rating

the wifi is

wifi coverage was fairly poor

car parking is plentiful ( after parking in the main car park and checking in i moved the car closer to

car parking at a distance

lack of information eg where to go for breakfast, what times breakfast was available, wifi codes

room service confusion: during our second stay, we ordered room service for breakfast, which had

good parking

at 5pm to find gym not available which wasn't made aware of at all throughout the booking process ,and no food

all the staff were welcoming and efficient, the lady behind the bar and the team serving breakfast

shower and bathroom was stunning with spa products

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

cost of breakfast to expensive

we loved the room service option and our room was lovely, we had a double bed each which felt like a luxury,

clean, excellent wifi.

central location, comfortable room, good breakfast offer.

free parking friendly staff clean and comfortable room food pleasant location

a single female traveler i would have preferred to eat dinner in my room but room service was not an option

stay at this beautiful property with free secure parking in the centre of kenilworth

a lot to say really, the only problem that might become frustrating is the parking at peak

phone signal was bad and i couldn't connect to the wifi but that's not their fault

laundry collection bins were located in guest walkways/ view near reception

the breakfast and dinner was superb, food was cooked perfectly and extremely delicious

love the situation by a river and the easy parking. rooms are very comfortable.

no pone for room service

attached to a nice bar and restaurant and well located to coventry

available 24/7 but we were told we could not have it in the restaurant but was only available in room service

hotel itself was clean and tidy, bar area is nice

thoroughly enjoyed using the mini gym

size of the gym

kids running around unattended

wifi was difficult and a complicated to connect to but staff were very helpful in sorting it

was easy we really enjoyed evening room service

great range of cocktails in the bar including lots of local spirits and even honey from the bees on the university

pleasant bar area too

lack of disabled parking

great bar and helpful staff. excellent parking

grateful if we could have any thing in return as me an my partner went there for the facilities, spa sauna

parking is ample ( shame ev chargers no longer available on property), the rooms are clean and modern and the

clean room and friendly staff - great to be able to use the gym as well.

breakfast restaurant (good) and bar on site, inclusive parking and free access to ev

laundry bins all outside the rooms, outside bins over flowing

facilities - no laundry services in-house or tie up

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry baskets full of dirty laundry

there was used laundry left in skips and rubbish i would not stay

laundry room was either freezing or boiling hot no way of regulating the temperature in the

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

pet friendly. good facilities

breakfast is very good, and hard to resist

good size room, bed comfortable, work area fine, wifi acceptable, bar and restaurant food good.

reception area and bar were very nice and welcoming

menu isn't good for vegetarians, room service menu could be better.

the hotel is clean and breakfast is excellent.

great bar and cog restaurant

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

the environment and strong wifi

buffet breakfast was good value and tasty and filled us up

room as the hotel been refurbished ,loved pod bathroom ,breakfast had everything you wanted

wifi was good for the work i was doing

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

bar facilities are lovely and the additional spa facilities such as the pool and sauna are lovely

throughout the night but once we made reception aware we was given a free breakfast and offered late check out

asked staff for recommendations for places to visit for kids at reception on 2 separate occasions

laundry service is so complicated and takes long time

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

would have preferred to have laundry bags

the wifi in the room is

ev charger

wonderful dinner and breakfast

the room - amazing the staff - amazing the location - amazing the free ev charging - amazing

wifi is awful.

plenty of parking & well landscaped grounds

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

poor parking car park needs relaying pot holes and large water puddles

the gym equipment is dated and we understand is due to be replaced.

bed comfortable. good wifi.

i'm not golfer but understand they have a great golf course

would have been preferable to highlight on website what extra cost for pet was, even though charge was not

poor wifi, low shower

parking, fast check-in, restaurant and bar facilities, the amazing golf course view ,great sized room

room was very comfortable dinner and breakfast was excellent

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

on the first night there were a couple of piles of dirty laundry left in the corridor

lovely and clean, lovely swimming pool area my daughter really enjoyed.

very spacious 2-bedroom apartment with well appointed kitchen

it would be nice to have had a jacuzzi to use in the spa area.

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

room service came in without knocking at 9am

breakfast where we had just come from a hotel which was doing breakfast not even room service to order a meal

the bar was friendly, with an enjoyable quiz night event going on

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

it's a great place to have people meet up with you as it has a friendly bar and a comfortable lounge

the fire alarm went off and woke the kids up twice in one night

we had a funny ringing noise think from the kitchen ud83dude44

place, loved the room, service, bar and garden

massive bonus room was spacious and clean early check in accommodated

availability of small kitchen

good breakfast. free wifi and parking

the bar shut at 8 pm there was no one on site after that so that ment there was no restaurant or room service

no laundry facilities

no laundry service

staff were lovely. food in the restaurant very good. good, secure car parking

able bodied people using disabled parking spaces when there were numerous vacant non-specified spaces just yards

also excellent parking

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

laundry sacks should be provided and if they are left outside the room, housekeeping could then

accessibility to parking while staying at apartments - not a dram this time of year though

plenty of parking and room was ground floor which was perfect for him

lovely hotel with excellent staff. and great food. very pet friendly hotel. i'll def stay again.

if you want your kids to see how houses looked 30 years ago, you absolutely have to visit

nice bar area, and lovely breakfast in the morning

offered the most comfortable bedroom with the comforts of a bath ud83dudec1 wifi and excellent facilities for

the bar was a little lacking but the tables were great and it had a cozy feel!

the rooms were small i am just very disappointed that they charge 20 for a pet each night

good lighting in the room, free wifi, a clear tv were all positives

no bath, no ready access to room service, no prior warning that parking was additional.

pet smell in the room, parking fee and road noise from the a45

hotel looks a bit tired and wifi only available on ground floor

ie cheese was dryed out and not edible ,room was very clean,but quite dated deco, said it was pet friendly but

they really do need to provide free in room wifi too

cheap and cheerful and loads of free parking

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i

breakfast was fantastic plenty of choice, generous portions, and cooked perfectly

the breakfast buffet could use abit of an upgrade

i would highly recommend booking a four poster feature room & indulging in the delicious room service breakfast

found the cooked breakfast via room service to be slightly cold unfortunately

wifi patchy at best

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

breakfast was perfect thank you

very clean, comfortable and with an excellent breakfast

pool time limited for kids

wifi was easy to access and worked well

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

ev chargers and gorgeous view from my patio :-)

the staff was good with the kids at the restaurant

the room was lovely, overlooking the golf course

of the reasons we picked this hotel was because of their ev charger, however the only one we could use was hogged

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

when we went to our room initially it was really noisy due to being over the laundry which finished about 8pm

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

room was located next to the laundry room, so was noisy, but the hotel staff sorted this for us

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

dirty laundry in the entrance hallway from car park. not good in covid times.

used laundry was stacked inside two entrances

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

great room fine bath towel had hairs on it, not my colour so laundry not good breakfast choices a bit

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location

room was nice but wifi signal was pants

atmosphere very relaxing everything spot on immaculately clean breakfast cooked to order and very central would

room service menu was lacking, which in the current climate we probably would have utilised had

the ev charger is obscenely overpriced and clearly the maths was d9ne by someone who drives a fossil

(we had to go into the bar to order)

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

bar was perhaps a bit pricey, perhaps a slight discount for guests at the hotel when they are

decided on room service for breakfast on our second morning

excellent location excellent breakfast

breakfast in room service available - it was delicious

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the wifi didn't seem to work on my computer

asked for early check in as we had a wedding to attend at 3

one fireplace had a fire going

good staff we arrived early but they showed us two alternative rooms for an early check in

my partner had to use the laundry bag

downstairs rooms, bar etc very airy and spacious

room bed bar staff

clean tidy and fresh. staff were very good and room service was excellent

poor gymn and no pool or spa

i informed her we had requested an early check in via booking

lovely room and hotel setting. room service was tasty.

great location. clean room and good air conditioning. nice staff, we also got an early check in

wifi not secure

everything was clean and beautifully presented well stocked fridge at reasonable prices excellent wifi

there was no laundry service at the property which i personally consider as essential (it is possible given

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

donalds and subway close bus stops to coventry close parking outside room staff good close to tesco extra and

and comfy bed good off-road parking and bar very good amenities nearby

early check in, late check out

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

access to the pool and gym could have been made clearer

ev charging point (although one not working)

nearby, outside space is really good for our dog to run around, adequate parking and good wifi, comfortable

laundry and food plates outside room

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

there was no fridge in my room to put my kids milk in

spa facilities

good sized room, loved the spa facilities.

the food is lovely, the swimming pool is wonderful, i would recommend

room service not exist staff to ask for help breakfast the bed and pillows

the bar was lovely and loved the theme of it

24hour bar service

this meant that it was difficult for the kids to sleep once sunrise hit

family suite was enormous and perfect for the kids and us

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

as a first timer i didn't know where the cafe was, i didn't know if we could use the gym

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc

service exceptional and to top it all off we were given a warm cookie on arrival which made the kids day

you have room service and leave your try s outside the door it s there for a very long time

laundry bag was used to line the bin in the bedroom by staff

location, excellent staff, room was immaculate and room service was very good, room very comfortable

noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight

241 were reasonably priced but due to volume of ice they were very small the bar was also

wifi was disappointing.

great location, bar and breakfast

wifi excellent,

spacious rooms, luxurious feel. lovely bathrooms. exceptionally good breakfast.

a little noisy as above the pub bar but slept fine

super friendly staff and outstanding breakfast