fitness center, laundry were closed

whirlpool works well

had a hard time keeping up with the breakfast demand

pool area

plenty of parking

they sever breakfast waffles , sausage, eggs orange juice & apple juice .

smoking in hallways, poor breakfast

breakfast was delightful and when we asked for items for the room they always had them on hand

hate that the hot tub is gone and the pool sucks

was a very nice hotel , the breakfast was great only thing is the pool could be a little cleaner but other than

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

and there was no continental breakfast anymore

woke up too late for breakfast room are nice and bed are comfortable

broken ventilation in bathroom, leaky faucet in bathroom, still haven't seen the continental breakfast, fridge

they offer a simple breakfast

laundry in the hall ways, no breakfast like promised and no coffee

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

the breakfast continental with waffles

a noisy neighbor whose kids were extremely loud until well after midnight

kids romeing hallways 2-4am banging doors

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

the pool it did not look clean it was a ring around the walls of the pool

pool.

did not feel comfortable parking my car in parking

there was an unpleasant smell (smoke and pet) in the first 2 rooms i was assigned to

i didn t eat breakfast

the lady, don't know her name, but both times i stayed she is there in the am when i get breakfast

i liked the beds and kitchenette

the breakfast was very good too

room was well appointed. excellent breakfast.

the pool and hot tub were also beautiful

good breakfast choices as well

pool and spa were closed

great breakfast

parking area was limited for the amount of cars that were there!

we had to buy our own laundry soap because the front desk told us they didn t have any

pool didn't open until 10am

pool was clean and a great water temperature

parking is very limited if you have a boat.

breakfast was basic. wifi was a bit slow in parts of the hotel

pool. room. staff

nice, clean, and convenient hotel. good free breakfast spread!

great breakfast

there was a pill left on the counter and the kitchen light didn't work

during the checking in process, we requested the temperature of the pool, none of the staff knew

were traveling with two small children that were really looking forward to swimming in the pool

i requested a late check out and they were more than

the pool was very cold and the shower

friendly staff, clean, great comfortable beds, large rooms, breakfast offered any choices

comfortable and great breakfast selection

cost of the laundry detergent and no bacon for breakfast.

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

the breakfast was good

loved i was able to have my pets as well as location

the room was great. it had everything, it had the best kitchen i've ever seen in a hotel.

the breakfast, the room, the location was amazing.

the pool was closed, but not much the staff can do about that. management?

i found breakfast to be inedible

pool was taken over by a group and my kids hardly got to swim because there wasn't enough room

parking sucked, ice on one floor

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

they allowed me a late check out

pool was super small and pretty sure we saw several prostitutes in and out.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

i wasn't informed about the pool being close prior to me booking

was laundry outside our room on a cart

very accommodating, laundry on site which was great

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

parking lot lights out very dark when i left at 5 am safety hazzar no light on side of building

good location and very clean. also, breakfast for kids was perfect.

it was the only hotel with available rooms parking was fine

clean quiet and staff was friendly we got the executive suite with spa bath it was everything we hoped it would

no jacuzzi connected to by the pool

jacuzzi suite when i arrived the room i received had one king and two queens on one side with no spa bath

and the air was not working it was so hot i all way love coming to your cites because of your spa tubs i book

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

loved the food, bar and breakfast. the staff was amazing.

kids loved the pool convenient to stores and restaurants

during the day, trucks did a lot of backing down in the parking lot which actuated the reverse motion alarms

very clean and spacious rooms! nice location and amazing breakfast in the mornings.

having access to the laundry area where there were 4 washers and dryers

only negative was the laundry area

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

the complimentary use of their laundry facilities was a major bonus

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

would like the pool and spa to be 24 hours.

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

loved the pool and gym hours

the pool was great for my little one !!

loved the pool and gym hours

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

the new technology in the rooms. the breakfast was also amazing

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

i loved the food bar and pool was awesome. the inside of the hotel was clean and staff was nice.

pool area didn t have towels in the morning was told they were all being cleaned

loved having the full kitchen and living room separate from the bed room

common areas was clean. it was quiet, pool area was clean also.

i loved the pool area. very nice gym. beautiful breakfast layout.

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

wifi didn t work

parking was close and well

need to supervise kids at the pool area

i love the cleanliness and comfy bed! breakfast was good as well

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

doing laundry at the time but the great gentleman at the desk did his job with professionalism

breakfast was terrible; pool closed; stepper in gym broke and gym seriously neglected

room and halls were visibly unclean. loud guest in parking lot most of the night into morning.

the location seems to be built for extended stats but there is no laundry facilities

i liked the onsite laundry room

a health scare i could of ultilize the amenities like the pool the exercise room and the hot breakfast

the wifi wasn t good at

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

laundry facilities good

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

the people next to us had kids running around and jumping (i m on the 3rd floor) and they didn t tell them

the gym

the final concern was that the wifi was weak and

sweet was spacious, i had full kitchen amenities, maintained decent decorum.

manager went out of their way to upgrade my room and also give me some free fire logs for the fireplace

one of our family members also had work meetings but there was no wifi so he was forced to go to a local coffee

there is a $75 non refundable pet fee that s wasn t disclosed anywhere until i checked out

and the beds was very comfortable my kids didn't want to leave lol

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

2nd night, kids running up and down hallway outside door

that we couldn't get and pool

no toaster, hot water boiler, or kitchenware/utensils for use - had to go out and buy our own

parking wasn t that great for handicapped individuals

the parking lot, and the lay out of the place. found a little black ant in the bathroom also.

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

experience was great for one night we enjoyed the pool with covid restrictions of the pool we had it for 45

staff was great. nice that the gym was open 24hrs. lobby was inviting.

area very small with many people and kids,so overwhelmed i skipped it and went back to my room

wish there was an inside pool however it wasn t a deal breaker

outside pool

breakfast was fine, kids appreciated swimming in the pool

the parking lot security was asleep and wheels got stolen off a dodge durango at night.

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

the parking lot was full to capacity on saturday night due to an event going on.

no breakfast.

loved the pool and spa, all the food

very nice clean and i enjoyed the breakfast in the morning.

kids running up n down halls at odd hours of the night

everything it was so nice , pool was great place was quiet and peacful at nigt

outside is a great place for kids to play safely

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less

there were kids running in the halls in the evening but they settled down before it got too late

the ability to allow people to stay for too long, and no security for the parking lot.

the pool wasn't huge but it was a clean enough pool and nice and cold

ample parking and easy to find

the added kitchen and spa tub is what i liked.

enjoyed the room and the hotel gym

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

loved the location, pool amenities, cleanliness and friendly staff

pet fee

they had kids in the suite above us and they did nothing but stomped on the floor

tub was a little nasty there were a few kids though

kids under 16 years old should not be allowed to serve themselves without parental supervision

some of your others guests were really rude and very racist to me and my kids.

didnt like the breakfast eggs, sauages, and oatmeal

choices were good for kids.

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

good breakfast, nice pool, friendly staff and clean facility.

parking was easy, and the room was clean and comfortable

maids, laundry staff and anyone trying their best to keep this hotel afloat

well , the laundry was broke but they fixed. thanks

i was on the main floor right across from guest laundry and hotel staff room

laundry, computer use, police patrol.

i went to laundry room to start mine

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

liked the pool, as it was much larger than expected and could swim laps

the treadmills in the gym space were not working properly

kids have blast making their own waffles and swimming in the pool

breakfast could've been better

breakfast selection was decent but bland

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

clean, easy to find, easy parking.

enjoyed the gym too as i used it 3 times in 2 days

was great and the room / bar service was great

gym

paying extra for wifi? no way.

no free wifi

inviting pool, larger than the typical hotel pool

to far too walk i not sure there was breakfast due to remodeling

accommodations were great. loved the breakfast and coffee.

hot breakfast and dinner, indoor pool and hot tub

the option to visit lifetime fitness since their pool is closed.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no breakfast remodeling no laundry no pool to much stuff out of order.

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

gym was decent-my room was quiet

pool was great for the kids

room service tried to come in at 9am which in my opinion is way too early

spent a very short time, the pool and the hot tub was great.

the pool was great for the kids

pictures made everything including the pool look a lot larger than actual size

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

i streamed many movies and the wifi was good

comfy beds. stay was very friendly. nice pool and hot tub. very clean and spacious room.

poorly organized breakfast due to lack of staff very disappointing bathroom barn door not closing wifi very poor

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

breakfast ends at 9:00 am on weekends

how staff were letting all families in the pool at the same time

the breakfast was exceptional and hot

the laundry

free laundry, bbq grills outside of gym and indoor pool

was helpful to have an individually contained hot breakfast entree available (scrambled eggs with bacon one

was amazing, the hotel is newer, location is perfect for walking for food or drinks, great little bar near

there is a playground half a block away from the hotel which is great if you are staying with kids

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

the phones were down, so we couldn t call room service or the front desk.

the kitchen was not open for room service. we had to order out.

the kitchen was not open for room service. we had to order out.

the restaurant and especially the bar staff were exceptional

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

of troy so many restaurants it was my son's 16th birthday and we did a family swimming night the pool was so

comfortable room, good location (close to our son and his family), great pool, good breakfast.

wasn t a big deal, just wish it had a hot tub in addition to the swimming pool.

hotel bar closed at 10 pm

the modern, extra clean rooms, restaurant, service and parking and location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

like the parking , they had a party that night and took all the parking at the hall

good continental breakfast but no eggs available.

staff was great. room clean and comfy. good breakfast.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

grilfriend loved the shower breakfast was a#1

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

nice breakfast

kids running wild