water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

additional cost for gym and spa, plus over priced lunch for those who are half board

wifi a bit slow, because there is no fiber in the area.

were given no help and no assistance to locate our room while struggling with the luggage and the kids after a

easy parking available in front of hotel

the different swimming pools and the spa facilities plus the gym were great

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

the hotel also boasted fantastic facilities, including a beautiful pool area, well-equipped gym, and excellent

location & views, short cliff side walk to the marina which had lots of restaurants & bars to choose from

staff,parking,room,views and breakfast.

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

wonderful home-made breakfast with much choice served on a beautiful terrace

we spent most of the time around the pool, enjoying the

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

laundry facilities for guests use could have been better

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

could be better choice with kids drinks

facilities such as games room, pool bar, splash park for kids, restaurant and supermarket

the breakfast is a must ud83dude0b it's in the old town so lots of restaurants are near or you can get

was located close to cocktail bar and was a little noisy at night to sleep

we had room service for diner, took a bit long to arrive, the salads were good, fries were not good

the staff members working by the pool side bar were so friendly and attentive

gym facilities a little limited and air conditioning in gym might have been better our room was

this is an adults-only hotel which is perfect for a peaceful getaway in the beautiful lanzarote

the speciality restaurant next to the bar was very disappointing

grumpy pool attendant when i collected our towels one day but all got resolved

spa shouldn't have been closed sundays - people are on holiday and expect to be able to use service

we where also allowed a late check out

the welcome, staff so helpful, the hotel lobby and bar area have a superb interior design

sink in the kitchen area but no tea towel or washing up liquid for the cups and glasses

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn t do enough for

no room service.

swam in the sea every day it was so easy to access from the pool area

we were located over the kitchen area and the staff were very very noisy

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

swimming pool and of course happy hour

location, rooms wifi, and a/c

wifi was excellent, had air conditioning bonus

area excellent both for adults and kids , nice calm atmosphere , no sunbed wars which is a bonus , rooms had

complementary laundry service

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included

breakfast was served by fabulous staff and cooked to order

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the

the quality of the sausage on the breakfast

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

room service was fantastic

everything except bar service!

this is one of the quieter hotels with not a lot of kids or teens around

at the pool every day, and the hotel exceeded itself with the food on hogmany and also the free bar for

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

charged 38 euros for two phones wifi

large parking nearby what was relevant for us during our stay

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the

very easy parking

facilities, cleanliness of rooms. kids club.

no on site parking but there is street parking beside it and i never had trouble getting a spot but it was

as before staying here wifi is to the point of non existent

reception blamed laundry but its onsite, part of hotel

no other restaurant open in town apart fron local basic bar and cafes only open till 6pm

good parking and easy walk into village to local bar

didn't understand the breakfast arrangement

a lot of places to hang out: garden with sofas, swimming pool, jacuzzi on the roof top, a very good restaurant

staff were very helpful and friendly, the buffet breakfast had a great choice and was

possibility to park in front of the hotel, thanks to a spacious parking lot nearby

plenty of beds and space our spa experience was utterly wonderful i could genuinely go on and on about

i really enjoyed the entertainment and even the kids club staff ( iovack and ingrid) they were both brilliant

wifi confined to reception area

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

everything. the location, the staff, the facilities, the gym, the food and the drink.

we went bed and breakfast and the food was very good

beautiful pool and lovely room awesome vibe so happy i chose it

only really bad thing i would have to say is t anything major just that the wifi connection was shockingly bad

market just outside for shoppiing needs, self service laundry, close to the

loved the spa, free laundry facilities, heavenly massage and midday check out

there's also a laundry room where you can go and wash,dry and iron your stuff for free

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

food at pool bar and room service was disappointing, especially for a 5 star

sound system used by the acts in the piano bar needed setting up properly as it lacked any form of bass, thus

i loved the facilities modern look and feel. the gym was well equipped and location great.

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

laundry, massage, bike rental on site

excellent food, pools etc

nothing. i’d came back with my kids.

alot of parking if your coming with an rented car - everything was up to top level

wifi is 3 per day for access in your room (not a great reception) but there is a free access

have to say one bar was definitely more expensive for some reason but i have to say the atmosphere and relaxation

pool renovations

wifi in hotel very poor- had to pay 20 to use it in your room but only one person at a time

they had a lil mini golf area at the pool, jot sure of price, never seen anyone use it

we loved the pool area and it was a novelty to have a self-service bar for the all inclusive guests

looked a bit tired in places (coat of paint) difficult to find shade for two people at the pool area

service at both the hotel bar and the pool bar is poor ( one might think that they do not like giving drinks

we loved the pool area and it was a novelty to have a self-service bar for the all inclusive guests

breakfast which was included was great

really liked how well run the poolside buffet snack bar was if you just wanted a light bite rather than the

the green bar lacks a bit of atmosphere so quickly moved on and found an area that suited us better

pool towels from the spa and change every day and the maid service every day and we were only there 3 days so

lots of facilities like many pools, mini golf, games area, spa etc

resort; staff were very friendly; food was tasty and plentiful; activities were more aimed to kids but the yoga

my daughter loved the fresh fruit and pancakes for breakfast

of 7 and went all inclusive it’s an absolute must the food was beautiful fantastic selection breakfast lunch

spaces too limited - i think capacity needs to be increased

nicely located hotel, good facilities, very clean, friendly staff n good breakfast

parking is quite small compared to the size of the hotel

music until late at night staff assume everyone is french rooms are not an apartment wifi is very very

our room, the facilities, pool was great and not at all crowded

far too high whether it was the play leaders around the pool or from the disco or karaoke on the first floor

everything in french kids not allowed in kids club as not part of the french tour group

the gym. the fact that i was the only english speaking resident staying there.

gym also i enjoyed but very small when more than two people in it

though not specifically this one and nobody objected when we filled our reusable bottles in the gym

it was clean and adults only

the wifi could do with an overhaul as it was very difficult to use

the pool area, the spa on site, the bar by the pool with professional evening entertainment, the staff

laundry service instructions is incorrect - they need changing / updating

drinks around the pool and in the bar are fairly priced, very attentive staff and the best location available

kids nightly mini disco was fantastic, staff were absolutely lovely, food was amazing.

spa was 5 star and gym also very good

kids nightly mini disco was fantastic, staff were absolutely lovely, food was amazing.

my husband was really impressed with the gym

room service is quick and has a good quality, we didn't have any trouble with that

after breakfast there did not seem to be any bar facilities even for a coffee

facilities for kids. extremelly friendly personnel.

breakfast and buffet evening meals were exceptional for choice and quality of food

we liked the gym and would have liked to try the spa but it was closed due to covid restrictions

would of been lovely to have had an outdoor heated pool

decent wifi

lovely welcome with cava and sweets for the kids

the breakfast buffet was a big hit with our kids & the mini golf, table tennis, air hockey etc were all really

we had to leave before breakfast but we can say that dinner was very good

the breakfast is very good and the evening meals were good, although it would have been nicer to have

breakfast and dinner good

of the time understaffed: one waiter responsible for reception, bar and breakfast/dining room

charming hotel excellent accommodating staff breakfast and dinner

our barman dany must have a mention for his cheerfulness and good service

adults only pool very small and cramped so we ended up using the larger main pool during our stay

executive area was poor was not luxurious, breakfast wasnt great, the cups were chipped and some morning therd

thalasso spa lovely and nice pool

layout was wonderful and so nice to have adults only section that was truly adults only

also, be careful what you give into the laundry

wifi was hard to connect to at times

the spa and the swimming pool for adults

the gym was

the gym was small but clean and open everyday

excellent location, breakfast, staff

breakfast and dinner could be better

was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

like view from hotel very close to the beach, sea, hotel was clean, breakfast very good,staff very friendly

loved the kids pool area, perfect for our grandson who we'd

great pool facilities for kids

wifi connection was weak and often instable in our bathroom living room (lateral pool view) - we

the selection of drinks in the exec bar was good however the snacks were a bit frugal compared to other exec

breakfast and dinner -buffet style- was great, tasty and with wide range of food choices

the only thing was that the pool was a little small.

loved the pool bar and the pool

the property is not too child-friendly: no facilities for kids, no kids menu in the restaurant

the wi-fi was extremely poor! we actually didn t have wifi at all!

gym was small but contained far wider range of equipment than i expected easily enough to get

surprisingly no wifi in lobby

breakfast was amazing! especially the coffee and omelettes! also the service was excellent.

breakfast was a bit of a let down, proper coffee served at the table would really improve things

much to do for the kids, one pool table

didn t like the miserable staff at breakfast wifi was useless and what ever i scanned never worked pillows

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

gym, tennis courts and mini golf are fun activities also

they performed child friendly day time shows (like the pirate show at the pool - it was brilliant)there are a

the gym was quiet, well-equipped, and had convenient opening hours

g getting the the laundry done took 3 days)

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

the laundry service wasn't very good

superior room ex 5th floor will be an amazing view very nice pool , lots of free parking outside , lots of party

breakfast and dinner very rich and varied, everyone can choose

gym, pool, all excellent for a hotel workout, would

for active holiday, amazing facilities; well equipped gym, 25m indoor heated pool, spa, tennis

big shout out to the entertainment team and bar staff

apartment, good choice of food at breakfast, quiet at night, plenty of road parking, indoor swimming pool and

there was parking on the street before the hotel

rooms were small, no kids club we had 2 kids 2 and 4 with us so total nightmare no break what so ever, no children

the gym was surprisingly well equiped for a hotel

no kids play area nor miniclub present

in truth, very little....the lighting at some of the tables near the main bar wasn't very good.

out day facilities spoilt a very good holiday basically a none private red hot shower room in gym by

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

the buffet both for breakfast and dinner is outstanding with fresh food cooked to your preference every day

service, professionalism, friendliness and the gym was exceptional

i received a letter from camilla asking me to discuss this with her and she offered me a late check in free of

wifi was not good enough and the tvs were too basic unfortunately

a friendly place, great facilities, just by the beach, lovely pool, superb breakfast, nice entertainment and

the gym was really bad

pool was very very cold this was in june too, would definitely benefit from a heated pool to take

exactly as expected, good variety and usual bits to keep kids satisfied

there is a need for more tables on the pool bar terrace

no laundry facilities on the complex at all

instructions for wifi, had to ask

on street parking but very difficult to find a space, hotel needs a dedicated parking area

breakfast very expensive not value for money as it's very cheap to eat out

plenty of restaurants and bar

balcony with laundry dryer, we just brought our laundry pins

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

having a self service laundry on site was also brilliant

even a bar with music would have been good not just the pool bar

excellent breakfast, amazing pool and water park.

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

wifi is only free in the common areas. you have to pay for it in the rooms

they also have entertainment available every day which is great for kids

like that the room and hotel was very big with a free parking lot, nice views from the balcony and nice interior

rainy day pool bar staff was little bit rude,close bar and send everyone away,but maybe he was tired

a very efficient laundry service

the outside 25m swimming pool was fantastic

staff in the mai tai bar on one evening seemed keen to go home and uninterested.

vegan options at the breakfast, very nice staff, good gym

the hotel had a well maintained, air-conditioned gym and they also put on a lot of free exercise classes which

very little if i was being picky i would have liked a self service laundry on site

wifi is extremely slow! but stuff are extremely nice, so we are giving them 10 :)

kids entertainment was repeated every night. might be nice to mix it up a bit.

one small thing refurbish the premium bar area , it has no ambience and the lighting is very harsh (sorry its

hotel food varied and first class for breakfast, dinner and tea

room was perfectly formed and wifi good. enjoyed the buffet and lovely local wine

well-equipped gym that stands out

esp laura in the bar and roberto

where screaming while playing and i was asked to tell them to be quiet as we where in a delux spa

otherwise fantastic breakfasts

lack of laundry service

hate when you're asked to pay for wifi in your room

easy and early check in with a very helpful lady at reception

gym has no ventilation, and some of the devices aren't working at all or not working properly,

wifi was not very strong

of the bar staff was a bit to flashy and not consistent with the rules of the bar

room was modern and very clean, good wifi, tasty breakfast and

were disappointed about the breakfast as it was breakfast specially prepared for english and german people, with

it had kids friendly facilities and a nice pool

we loved the view from the infinity pool

large swimming pools (2), nice gym and outdoor jacuzzi

loved the stunning beach views, excellent buffets, pool side snack bar with great menu for lunch, friendly and

here for the wellness facilities but spa/ wellness area not as advertised, gym/ sauna available but no lockers

also spa and gym

refurbishment not to have rug and to update a bit more decoration similar to the new area for the spa and fitness

was awful paid cash for laundry service and safe rental but card charged

kids club great staff fab rooms comfy beds nice food great pool lots of sunbeds

staff. pool. room. everything.

snack bar great, food lovely with waitress service an added bonus

better: not for italian people or for families with kids

great pool, ample sunbeds and 4 post chill out beds

pool always clean and posh, you can spend a lot of afternoons of relax

wifi is free all around the hotel but you need to pay for using the safe in the room

nice pool and bar area

adults only, lovely room, great massage, lovely welcome

woke up by trolleys every morning at 7am as our room was next to laundry

no laundry facilities that i could find

laundry service is tooooo expensive

there is parking in front of the hotel

age of people about 60-80 years in general but also we sow some cools with kids