the food was great, the drinks not so good, pool excellent

only complaint would be the white grill going around the main pool and the kids pool could do with a deep clean

bit of light music around the pool would of been nice but the wifi was great so spotify came in handy

exactly as expected, good variety and usual bits to keep kids satisfied

very clean room with a lovely balcony with sea view, quiet, small kitchenette (with fridge, microwave and small

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

lack of of speed when requesting room service.

excellent customer service, clean and tidy hotel, great quality food and drink, lovely spa, wifi flawless

the only hotel in lanzarote with infinity pool and jacuzzi in hotel room or balcony

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general

balcony with laundry dryer, we just brought our laundry pins

having a self service laundry on site was also brilliant

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

adequate wifi

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment

facilities, staff really friendly, great activities in the resort for adults and kids

hotel for families with kids

bother me at all (and btw nice shows/program) it might be worth considering for those with small kids (or those

sami the bar tender was a ledgend and looked after us every night

we enjoyed playing the mini golf and table tennis which were free and the access to the beach was very close

no laundry facilities on the complex at all

adults only, clean and fresh apartment

it was adults only it was quiet plenty of sun beds and the view from our room was amazing

if you want a quite relaxing break in an adults only complex this place is for you

location, cleanliness, friendly staff, cost and adults only, good communication.

a very efficient laundry service

kids met lots of friends enjoyed the 8 lane pool went in every day

great location and catered great for the kids

the mai thai bar is a overpriced for food

the kids club awesome and the evening disco was so much fun

not in a great location at the side of a dual carriageway with no on site parking and a good 10-15 walk from

i have loved the gym area

location for sport holidays, indoor 25m swimming pool, amazing gym and spa with 3 saunas and

wifi signal was quite slow and the bathroom could have been cleaned better at arrival

but far out from teguise my kids are lazy but it was a lovely walk into it on the promenade

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

breakfast, and an ideal location for our golf trip as we were playing at costa teguise golf club, just a short

three swimming pools with plenty of space around the pool

no wifi in the rooms.

food was excellent. beds comfortable. clean. pool area beautiful.

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

g getting the the laundry done took 3 days)

the laundry service wasn't very good

my kids were not impressed and would normally end up eating cold fries or pasta

poor entertainment and wifi connection in some of the areas.

we could not order 2 diet cokes via room service without switching on the tv and looking at the room service

great spa facilities and gym and swimming pool

breakfast was a bit of a let down, proper coffee served at the table would really improve things

finally the wifi wasn t consistent

i love the breakfast, i loved the room. and the views it was so beautiful.

wifi connection was a little bit unsteady at times

lovely rooftop pool and sunbathing area

everything was in walking distance, spotless hotel and roof top pool was fab

loved the pool bar and the pool

hotel super clean, lovely staff, fab breakfast, loved the gym, loved the pool and amazing location

could use some spa facilities

liimited selection of breakfast items

variety of breakfast

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

breakfast was not good

the breakfast is very good and the evening meals were good, although it would have been nicer to have

at the hotel could be improved as there was very little choice if you wanted to stay by the pool and have

breakfast quality and should be improved

the garden and pool are is lovely and very relaxing

nice pool area and sea view from upstairs

choice at breakfast, times for breakfast are perfect 8

was great, hopefully they order their own shower chair for the hotel so guests can access the pool

kids entertainment could be a bit longer

proximity to airport, good restaurants near by and free parking

all the questions we had, also when we requested to change a room due to a loud noise from the bar below us on

laundry, massage, bike rental on site

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

loved the location, staff, pool and entertainment!

liked everything about this hotel, such as proximity to the beech, that there were 4 pools of different depths

for the money it was really good value the room was lovely and the pool was nice and there s a gym too

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

poor/no wifi

finished, comfortable beds, very clean room, excellent facilities(gym, fitness classes,amazing pool), staff were

the room service food was basic for what u paid for , way over priced

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

salad bar is particularly great

breakfast was great

great hotel for kids , good food, brilliant staff

room, pools,restaurants,parking,air conditioning

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

there's also a laundry room where you can go and wash,dry and iron your stuff for free

loved the spa, free laundry facilities, heavenly massage and midday check out

the laundry was useful and my youngest loved the

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

the spa is really new and clean

would have been nice to have a kettle in the room to pay for wifi to cover all of the hotel was a bit much it

the gym was hot. aircon was not working

drinks at the bar were great, clean

service at pool bar very slow even for just a cup of coffee.

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

breakfast and dinner were amazing and rooms cleaned daily

kids entertainment could have more variety .. they were bored of the same kids disco ..

i wish the pool had been a little warmer

only the wifi

we only went for breakfast option which had everything you could think of from fry to vegetarian options porridge

locations was good, closer to the airport. breakfast and dinner met our expectation

hotel is in a great location right on the beach with plenty of parking

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

wifi wasn't great

kids loved the mini

at the pool every day, and the hotel exceeded itself with the food on hogmany and also the free bar for

is beautiful food very good staff lovely walking distance of shops bar restaurants

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

30 which was disappointing for the kids who wanted to have a game of pool

area excellent both for adults and kids , nice calm atmosphere , no sunbed wars which is a bonus , rooms had

beds were so hard and the pillows over kitchen very dirty disappointed i book it, and dose not say much for

pool area was great for kids

complementary laundry service

breakfast was excellent. staff fantastic always willing to help.

the heated pool was great and the views fantastic

early check in/ late check out and all other requests w/o any problem

the staff ,the food ,the pool absolutely amazing best place in lanzarote

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn t do enough for

hopefully gym will be opened soon

although it says, dont reserve sun loungers, everyone did, so pool area filled up quickly.

one of the kids slept in our bed for the whole week as the other room was seperate

the layout of the kitchenette is not good as you could seriously hurt your head

location, kids friendly, new

weren t able to use roof top bar because we were not in a suite

particularly the bar tenders

most of the bar staff. they need to learn to smile and be friendly.

breakfast was superb with every taste catered for in an amazing space

adults only, quiet, yet sociable 3

restaurant and bar were modern and fun with friendly staff and decent food - all pleasant

we had room service for diner, took a bit long to arrive, the salads were good, fries were not good

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location

room service food options

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

wifi was ok, about 6mb/s, enough to watch a film on ipad

spotlessly clean, helpful staff, lovely pool, can't rate highly enough

breakfast amazing, help yourself large selection.

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

the breakfast provided was stunning and dinner was out of this world, all made on site and marco

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

we spent most of the time around the pool, enjoying the

peaceful spa area and a varied choice of top

pool, staff, facilities , drinks menu

is huge, 3 swimming pools, spa area, everything was perfect

water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

hotel is so big with so much going on we would recommend minimum 3 night stay, perfect for kids, small families

the place is but i'll finish with, if you can pick anywhere in lanzarote (and you don't have kids), pick here,

room service was good

the different swimming pools and the spa facilities plus the gym were great

a full mini bar in the room would have been perfect.

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

reception blamed laundry but its onsite, part of hotel

also, the swimming pool was a nice surprise

unfortunately, there was no bar, no room service, not even a mini-fridge to store our own beverages

street parking is easy and very

tasty breakfast

tired gym equipment

pool was lovely but abit cold. staff was very pleasant and helpful.

staff friendly,breakfast lovely,bungalow very nice.

pool was very cold.

looked a bit tired in places (coat of paint) difficult to find shade for two people at the pool area

laundry service instructions is incorrect - they need changing / updating

use of the spa for the afternoon was a lovely treat

rooms are clean, spacious, and comfortable

facilities (swimming pool, restaurant, room) was really good

facilities with both an indoor and (several) outdoor pools and a well equipped gym

no parking one pool need heating

excellent variety for breakfast - good sized room with nice sea view - no problem with car parking - close to

we stayed star prestige in 3208 and had a wonderful view of the pool and the coast just behind

spacious room, beautiful views , large selection of pools, adults can enjoy some time away from kids as kiddy

my 4yr old loved the kids activities, and the staff were just