of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

view of the sea from the garden, pool and loungers make it a peaceful place to chill

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking

plus the staff/owner is super kind and the breakfast

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

laundry facilities for guests use could have been better

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

gym looked basic and door was

facilities such as games room, pool bar, splash park for kids, restaurant and supermarket

breakfast was handy to have plenty of options for everyone

in staff are so lovely and helpful special mention for cesar the bell boy and david at the pool bar

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly recommend

breakfast was amazing, the room was excellent and we had everything we needed, staff were

the breakfast was fab, great choice from fresh fruit to however you like your eggs

breakfast was great

the north side of the hotel there is noise from the underground parking ventilation fans - might be problematic

do with a bar facility at the far end of the garden for guests a little less able to take stairs or walk to

is huge, 3 swimming pools, spa area, everything was perfect

i used the gym which was also very well equipped

the gym would be better with air conditioning

the room service for breakfast was excellent and always served on time with hot coffee

s very busy - so although beautiful it wasn t adults only - can be hard to relax with kids running around

my wifi was perfect but my partner did experience some connection issues.

breakfast was superb with every taste catered for in an amazing space

spa shouldn't have been closed sundays - people are on holiday and expect to be able to use service

sink in the kitchen area but no tea towel or washing up liquid for the cups and glasses

we were located over the kitchen area and the staff were very very noisy

loved the breakfast each morning , staff were very friendly and appeared to genuinely be delighted to have me

wifi only available in foyer and had to log on every time .

no room service.

room service was amazing and the facilities in our room were great

little hit and miss with food at lunchtime and with room service, but that could be due to the menu being online

if the hotel could offer room service for corona test would be lovely

location & views, short cliff side walk to the marina which had lots of restaurants & bars to choose from

wifi was terrible. tv wouldn't connect.

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

swimming pool and of course happy hour

location, rooms wifi, and a/c

wifi was excellent, had air conditioning bonus

area excellent both for adults and kids , nice calm atmosphere , no sunbed wars which is a bonus , rooms had

complementary laundry service

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included

breakfast was served by fabulous staff and cooked to order

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the

the quality of the sausage on the breakfast

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

last room in the house beside busy laundry and side of the road with a mound of earth for

so not a big deal variety of drinks in evenings for adults and just entertainment in hotel bar at night was

gym was small

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

is beautiful food very good staff lovely walking distance of shops bar restaurants

no kids during our stay but i noticed separate pool areas for families with small children away from

food was fab and i liked the glass of champagne with breakfast

kids loved the mini

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the

very easy parking

facilities, cleanliness of rooms. kids club.

no on site parking but there is street parking beside it and i never had trouble getting a spot but it was

as before staying here wifi is to the point of non existent

there is a basic gym, a pool bar selling drinks, snacks ice-cream etc

wifi was very flaky and only available in the public areas and for a 4-star hotel, this should be

quite and comfortable room, wifi is good, free parking, breakfast is nice, nice pool with stunning palm tree

by the pool there were plenty of sunbeds so that we never had an issue to find a spot

:) apparently there is a gym in the hotel, i did not find it, sign posts would be good

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

family room had a little kitchen with a microwave and sink

if you want a quiet option the adult only chill pool and bar is great

first floor room overlooked the pool & some daytime noise carried up to us

i could be on wifi only on my laptop and i was still often disconnected because of bad connectivity

market just outside for shoppiing needs, self service laundry, close to the

loved the spa, free laundry facilities, heavenly massage and midday check out

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

the laundry was useful and my youngest loved the

there's also a laundry room where you can go and wash,dry and iron your stuff for free

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

everything except the poor wifi.

the hotel is 5 star but doesn't have 24hr room service which is really poor for 5 star!

breakfast was very nice, with plenty of choices

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

laundry, massage, bike rental on site

quite busy at the bar in the evening so queued abit..

loved the location, staff, pool and entertainment!

gym's machines are not well enough maintained

reception blamed laundry but its onsite, part of hotel

the hotel breakfast had a great selection of fruit, pastries, cereal, juice, meat and cheese

were not told that there would not be bar or restaurant open for two of the three nights of our

parking. one day it wasn't a place, so we needed to park further.

this means some nights the restaurant isn't open, or the bar isn't

wifi is 3 per day for access in your room (not a great reception) but there is a free access

have to say one bar was definitely more expensive for some reason but i have to say the atmosphere and relaxation

pool renovations

wifi in hotel very poor- had to pay 20 to use it in your room but only one person at a time

they had a lil mini golf area at the pool, jot sure of price, never seen anyone use it

a little difficult to locate sunbed cushions and pool towels but i m being really picky

beautiful garden and pool area and high standard of maintenance

we had to leave before breakfast but we can say that dinner was very good

of the time understaffed: one waiter responsible for reception, bar and breakfast/dining room

combination of buffet breakfast with a good selection of cooked food was available to order

clean hotel, adequate breakfast and the beach right across from the hotel

everything was perfect! room was clean. selective breakfast wifi good.... etc

i don t know what happened, but it started to work, so i could use the internet from hotel wifi only one day

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

breakfast and dinner could be better

breakfast was a bit chaotic at times

breakfast was excellent with a great variety

staff, very pleasant and helpful, especially if you have kids

bar could possibly stay open longer (5pm) but can t really find anything bad about the hotel

the property is not too child-friendly: no facilities for kids, no kids menu in the restaurant

the pool bar closed early.

breakfast just average - had a lot better in terms of variety - gym was large but lacked soul, reception good

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close

gym was well equipped

you had the spa which has been amazing and easy access

well designed pool area

things to improve- key card in room didnt work to cut off electrics, single use plastic at bar could be replaced

staff, location, views, breakfast, pool, small bar, quiet, rooms, and facilities

on an afternoon, but pool and loungers were a good alternative

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need

the wifi is terrible. the hotel needs to invest in the wifi infrastructure.

resort, the pools and bars were exceptional and the entertainment was really fun for everybody kids, families

rooms very comfy with amazing see views, facilities, and having an adults only pool and bar was a real plus as

pool towels from the spa and change every day and the maid service every day and we were only there

there was entertainment for the kids ( and adults) right through the day, with great shows and performances in

pools not heated as described on booking. gym in 5 star hotel should include more facilities

the first person who greets you at the door to the check-in desk to the restaurant and bars and room service

you could hear vibrations from the air conditioning system and from the pool conditioning systems

free parking and a room to shower in before we left for the airport at 5pm as we needed to check out at

hot tub brilliant , smiley service everywhere (much friendlier than the princess yaiza) valet parking upon

all good bar area nice drinks reasonably priced

99% of guests are french so very difficult for kids to make friends

plenty of parking space and very quiet location

a bar area with comfortable seating would improve it greatly

everything in french kids not allowed in kids club as not part of the french tour group

adults only, quiet, relaxing and yet still near enough to town to explore

it was clean and adults only

for adults, good food, variety of dishes, peace and quiet, it s easy to park a car nearby, fine

breakfast was the same everyday.

breakfast and evening meal were excellent and we were really glad we had opted for half board as we

laundry service instructions is incorrect - they need changing / updating

good gym, lots of pools, multiple restaurants and you can book a

wifi didn't work very well and drinks at the bar weren't quite good

only a small issue, the wifi wasn t fast. but this wouldn t stop me from staying again.

excellent food, superior staff, big parking, near to city

perfect for the kids

pity to have to pay for the spa poolwondetful tesirtv

t disappoint, staff were unbelievable, reception, guest relations, cleaners and the most amazing bar

are no plates or cutlery in the kitchenette so had to arrange some through guest services

good room service

bar area in the evening is relaxed and welcoming for anyone travelling on their own and the kids

grat facilities for kids of all ages

lovely welcome with cava and sweets for the kids

wifi did not work the entire time, breakfast not ready before our departure despite the front desk

i loved the food in the buffet, italian and cactus bar just don't have the fish of the show cooking unless it

we frequently had to move when around the swimming pool and at breakfast if we wanted to eat and enjoy an al

sunbathing area around adults only pool is somewhat limited

to eat with all the families , the noise was unbearable , staff rude , they made you pay for fast wifi , towels

main adults restaurant, free 2l water in the room daily, breakfast was great and the pool snack bar was good

spa was nice

also, be careful what you give into the laundry

breakfast/staff

kids club kids pool play area kids

wifi was very poor

pool etc looked great but we never used it

good buffet breakfast with a wide range of choices

breakfast, pool bar and the staff

good breakfast, excellent staff

the managers , reception staff ,cleaners , bar staff and entertainments team were second to none, always smiling

excellent variety for breakfast - good sized room with nice sea view - no problem with car parking - close to

the laundry service wasn't very good

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

g getting the the laundry done took 3 days)

only strange one was the price of a round of crazy golf

receptionist people, room, restaurant and pool bar food, services, location

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

piano bar was great ,

was amazing from the food to the pools to the atmosphere

enjoyed the spa and gym too

gym, pool, all excellent for a hotel workout, would

for active holiday, amazing facilities; well equipped gym, 25m indoor heated pool, spa, tennis

big shout out to the entertainment team and bar staff

apartment, good choice of food at breakfast, quiet at night, plenty of road parking, indoor swimming pool and

there was parking on the street before the hotel

rooms were small, no kids club we had 2 kids 2 and 4 with us so total nightmare no break what so ever, no children

the gym was surprisingly well equiped for a hotel

no kids play area nor miniclub present

in truth, very little....the lighting at some of the tables near the main bar wasn't very good.

out day facilities spoilt a very good holiday basically a none private red hot shower room in gym by

utensils, crockery & pans not provided despite suites having a full kitchen

gym was not up to standard which was a little disappointing as i was there for 10days and really

was not good, pillows very uncomfortable, although there was a kitchen, there was nothing in the cupboards ie

fantastic location. rosemary was brilliant in the kids club. good size and standard of rooms

superior room very spacious and with kitchenette

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

gym bunny by the pool encouraging aerobics or golf or other stuff could be very loud, which was a bit grim if

when we came to leave we were told the late check out was not available which was disappointing and then told

the pool and gym area are kept clean, the food is lovely, the staff are helpful and always smiling, the rooms

it was a bonus to stay in an adults only hotel, which we found made it very relaxing

no laundry facilities on the complex at all

instructions for wifi, had to ask

on street parking but very difficult to find a space, hotel needs a dedicated parking area

breakfast very expensive not value for money as it's very cheap to eat out

plenty of restaurants and bar

balcony with laundry dryer, we just brought our laundry pins

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

having a self service laundry on site was also brilliant

even a bar with music would have been good not just the pool bar

excellent breakfast, amazing pool and water park.

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

wifi is only free in the common areas. you have to pay for it in the rooms

they also have entertainment available every day which is great for kids

like that the room and hotel was very big with a free parking lot, nice views from the balcony and nice interior

rainy day pool bar staff was little bit rude,close bar and send everyone away,but maybe he was tired

a very efficient laundry service

the outside 25m swimming pool was fantastic

staff in the mai tai bar on one evening seemed keen to go home and uninterested.

vegan options at the breakfast, very nice staff, good gym

the hotel had a well maintained, air-conditioned gym and they also put on a lot of free exercise classes which

very little if i was being picky i would have liked a self service laundry on site

wifi is extremely slow! but stuff are extremely nice, so we are giving them 10 :)

kids entertainment was repeated every night. might be nice to mix it up a bit.

one small thing refurbish the premium bar area , it has no ambience and the lighting is very harsh (sorry its

hotel food varied and first class for breakfast, dinner and tea

room was perfectly formed and wifi good. enjoyed the buffet and lovely local wine

well-equipped gym that stands out

esp laura in the bar and roberto

where screaming while playing and i was asked to tell them to be quiet as we where in a delux spa

otherwise fantastic breakfasts

lack of laundry service

hate when you're asked to pay for wifi in your room

easy and early check in with a very helpful lady at reception

gym has no ventilation, and some of the devices aren't working at all or not working properly,

wifi was not very strong

of the bar staff was a bit to flashy and not consistent with the rules of the bar

room was modern and very clean, good wifi, tasty breakfast and

were disappointed about the breakfast as it was breakfast specially prepared for english and german people, with

it had kids friendly facilities and a nice pool

we loved the view from the infinity pool

was awful paid cash for laundry service and safe rental but card charged

running the kids club and adult activities were excellent

running the kids club and adult activities were excellent

lacks a gym

use of the gym in the second h10 gotel was

the pool was cold, the hot tub was cold

of the staff are great ,cheerful and willing to assist with any request,the food selection both breakfast and

it would be nice to know what they plan to do with the spa that has now closed

found staff at the spa very rude

the hotel has great amenities, including two pools and on-site parking, which made things really convenient

great pool, ample sunbeds and 4 post chill out beds

pool always clean and posh, you can spend a lot of afternoons of relax

wifi is free all around the hotel but you need to pay for using the safe in the room

nice pool and bar area

adults only, lovely room, great massage, lovely welcome

woke up by trolleys every morning at 7am as our room was next to laundry

no laundry facilities that i could find

laundry service is tooooo expensive

there is parking in front of the hotel

age of people about 60-80 years in general but also we sow some cools with kids