no complentary waters , no refill of milk etc or laundry bags

i also used their laundry service, and i found out it was not professional at all

very unfair as we found it difficult to get a sunbed at the infinity pool

the views of the golf, the sea, the pools

wifi wasn't very good

swimming pools were great (although the kids one seems to be colder than other ones), the rooms are spacious

more food options at bar pool

3 great pools and lovely kids

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

3 great pools and lovely kids

spa was paid and indoor pools were also paid

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

pool bar was closed but we think this was seasonal.

the kids club staff were very nice but compares with other hotels, there were not that much activity

we even had santa visit as we were staying during christmas with the kids getting some great presents

breakfast excellent

and need to be replaced by hotel i was disappointed that the hotel had no arrangement with local golf club as

place to be with kids the staff is always friendly and helpful a lot of activities during day for both kids and

wifi if you have more than 4 devices you must pay wifi must be free

terrible diarrhoea that came out black after eating one night in the all inclusive i bought my kids away because

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on

free car parking

bungalows are build to make a closed resort with the swimming pool in the middle

no wifi meals were cold sanitizer machines not refilled alot what was advertised not available.

great hotel for family with kids. great space. clean and very kind staff.

some furnishings need updates. rose bar and restaurant a little dated

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

spa room looked like it hadnt yet been

buffet breakfast was very good and plenty of choice from fresh fruit, bread and cooked meals

wifi kept going in and out which was frustrating at times.

helpful and sweet, beautiful pool and a very nice atmosphere, also amazing cocktails and great breakfast

since the last visit they upgraded the sauna and the kitchenette

the buffet breakfast is also superb

arrival the greeting was friendly and professional, the ambience was very chilled and beautiful pool shrubs ,

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the awful thing has happened when i received my dress from the laundry

breakfast was delicious, and while we chose to eat out at the many great restaurants nearby instead

- no coffee machines in the room - gym and the spa is extra

for us it was a bit rude that our dinner was interrupted to pay for the drinks; the gym does not have ac or it

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

very clean, good breakfast, excellent entertainment and very friendly staff

the big swimming pools , the daily activities (the activity guy was funny and gave a good daily exercise for

i didn't like that they had kids club evening activities here and also felt the evening entertainment should

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

the gym was also quite hot, and the air-conditioning did not seem to work effectively

great spa experience

breakfast - the highlight of the day

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

the resort is very well presented, lots of space filled with palm trees, lights and swimming pools

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable

but this time it was not good - we couldn't sit outside since the room was basically in the bus parking outside

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

breakfast was great

peace. gym. excellent managers. attention to detail.

very attentive, friendly and picked up on the details (likes bringing me a bottle of water in the gym)

the room service is amazing, location, just off the beach is perfect

music from club bar on roof from 9am on the saturday

pool was large, absolutely no problem getting a sun bed, which had thick comfortable mattresses

no kids and very clean

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

location, close to the ocean, clean, with very attentive personnel and excellent breakfast/ dinner

the kids playing area has no shades, everything was burning hot

lounger annexation in the morning but these were only a few and even with that loungers by the pool could still

the kids playground has 2 swings for kids who can already sit on their own (no baby swing), a small

good wifi, excellent food, heated pool, you really feel wellcome....

the pool and the chair are very convenient

great facilities and environment. kids club was excellent for our 7 year old.

animation for kids was moderate. a la carte less good then buffet

the spa pool was amazing. the breakfast was excellent.

location free parking and must say very clean resturant and bar available next to pool great breakfast

heated pool adult section spaced out nice rooms

as for the food, it was incredible, we had breakfast every day and you really have an incredible choice of

the gym was fantastic, small but had everything- a big plus

again ideal location free parking and must say very clean resturant and bar available next to pool great

fitted with soundproof windows, at least on the backside of the hotel which faces a road or the parking lot

breakfast was good and there were enough parking places at all time

staff, especially pablo at the bar were amazing

the gym was well equipped and able to use 24hours

we recieved discount vouchers for the spa/ restaurant and bar which was a nice added bonus

laundry facilities on site

very well stocked breakfast

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has

you have small kids the water park is great as long as you don't look at the water

had ants in the kitchen and the living room from the first day, although i reported it to the reception desk

super beach bar with quite good healthy food selection

for kids, pool and activities are so good

rooms are modern & clean with full functioning aircon + good wifi connection

cooked breakfast not that great but continental option is available.

problem with 1st room door, quickly resolved by reception with a room switch - room with pool view ,very

the rl pool is a must as this is not crowded

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

the option to use any of the 3 pools was fantastic and the breakfast buffet had plenty of delicious choice

the pool, cleaning of the room and all employees

tasty breakfast served outside near the pool

- door handle fell off laundry room, locking me inside

unfortunately due to covid the gym, spa, library, hairdresser and indoor kids club are closed

clean , location , staff and excellent wifi ud83dude42

to eat next to the hotel parking in the hotel 3 pools ( one was very cold) many things for the kids

- gym equipment in need of repair and upgrade

excellent laundry service

with my family (room for myself) but lots of entertainment for kids, it was carnival during my stay so they had

could be a warmer even if is just in kids pool but robe honest kids still went in there

about this hotel one of the best hotel to stay in with your family plenty of activities for the kids and adults

should be a tour guide who will give us a full tour of the hotel as i don’t find out about the kids splash

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

the pool area was great and good gym

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close

gym was a little tired and could do with a wider range of equipment and a water cooler.

the bar staff were great too really friendly and made the atmosphere fun and relaxed

was really and it is located near to yumbo center, staff was super friendly, we asked for a late check out that

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

we love that it s adults only

gym had little space to work-out as the many machines left little floor space

gym also ok

breakfast was amazing

pool area with enough sunbeds for everyone, lovely breakfast, very nice staff, excellent gym next to the hotel

beds were comfy and pool areas lovely

recently complete renovation! lovely rooms, great breakfast and charming staff

the hotel also provided access to the gym nearby

excellent breakfast. nice pool area, and room had good facilities and nice balcony.

no steps leading into the pool just a ladder

no games, very few kids

no free wifi in rooms. have to pay for every drink. the dinner not includes drink.

pool was lovely and clean with available sunbeds all day and handy pool bar

pleasant surroundings with entertainer singing dancing night life cocktails at pool .

not the hotels fault but you’d think if there was a pool with kids stuff (fantastic we thought) that parents

hotel with a set of houses and a common pool so kids could meet and play together

the breakfast was good

dinners the drinks to be free like in breakfasts and water should have to be free/gratis on the bar and other

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

numbers on our side of the bungalows making it difficult to find at first, very poorly equipped gym

small, super clean, modern, great pool areas, incredible location

bar lady valeria lovely made amazing cocktails sanum beach cocktail the best

better mini bar selection would be nice

the manager of the breakfast she is so friendly

had breakfast and dinner included with my reservation

helpfull and efficient staff, it also have a car parking facility which is a must if you have a car, as the

friendly staff, great location, nice pool and breakfast ;-). highly recommend

gym was poor.

we loved the size of our apartment, the excellent balcony, and the new kitchen with all the necessary utensils

room was very big with a well equipped kitchen

spotless room, nice pool area, a bottle of water and cava waiting in the room upon arrival, and a small breakfast

with a nice terrace/balcony, a comfortable bed, a bathroom with shower, a nice bedroom and a kitchen with coffee

nice coffee capsules machine and kitchen equipment

room service, there were no pre-arranged drinks in the room upon arrival, no minibar, no everyday

guy that used the gym before us left sweat all over the bench - guy at desk didn't seem bothered - this was

roomservice, restaurant) + stunning view in restaurant and terrace + super breakfast + big fitness room + very

the spa area , massage and gym facilities are wonderful

spanish, french and german

much to do with kids or for kids

shows; animations; children programme; gym; variety of meals in the restaurants - especially taking into account

music by the pool

everything was good except wifi and noise.

we had only breakfast and the food, choices, drinks, last but not least staff - exceptional

gym lacked a bit of equipment

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

gym is not really a gym, several machines are broken and others are outdated

the gym. little and old equipment, many didnt work. should not be adverised as a hotel gym.

beautiful coast location, well set out and plenty of space around the pool area.

kids area with fountain slippery floor very danger for small kids you have to hold hands all time

several pool areas, pool bars and a nice restaurant where you can enjoy breakfast, lunch, dinner or all inclusive

bar closed early should be a seperate pool for kids too many people smoking around the pool area

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

no kitchen towels, cloths, dish soap, or sponges are provided

offered to add a matres topper, but it would have been good if it was there from the start as our kids only

wasn t up to much, found the bar staff/dining room staff and the animation team quite rude at times but

breakfast, pool, design, location, spacious

stairs from food area to pool area burnt my feet on steps ended up with burnt blisters under my foot

* the swimming pools were quite cold, including the kids’ pool

if you get the package with breakfast and dinner, then you won`t even get free water at dinner, but at least

she was also able to approach kids

wifi was not always best

wifi was so-so, you had to find the right place, where you can get a good connection

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

second, the tiny gym area is too basic

& large room, food & drinks, friendly animation team with a lot of activities - especially aqua gym was amazing

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

gym was very limited with equipment

free internet, and expensive to buy, food smell in the room, laundry old (towels and pillows

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

would have been nice to have tea making facilities in the room also the mini golf was advertised but it needed

not many varieties on the bar food menu

every evening different artistic program organised, clean and nice outdoor swimming pools and bar

comfy room. bar space was relaxing. staff welcoming and friendly.

breakfast was equally enjoyable

with stunning panoramic views, no neighboring hotels, and a beautiful infinity pool, casa leon offers an

maintenance scheduling: some maintenance work disrupted the tranquil pool area

the location, the swimming pool, the jacuzzi, the staff, the food.

we chose the accommodation because of the washing machine, but where it was and the mold and laundry smelled

5 star hotel - it definitely deserves a renovation, some thing at the hotel were old and broken (kitchen things

the pool area was wonderful and had a lot of spaces tucked away under the palm trees and the gym had

taking shower after check out, very, very nice, kind and helpful staff, free parking, excelent wifi

a beautiful property with a fantastic heated saltwater pool

there was no laundry/iron option

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

good location + big and renovated rooms + comfortable beds + room service (helpful cleaning ladies) + nice sea

thallasso spa pool is something everyone should experience

seawater spa was amazing

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit)

the breakfast was delicious and had several options

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

the brach in front of the pool is super relaxing

breakfast had a variety of choices

you and jodi who assisted youud83dude0dud83dude0devery room with sea view from balcony and good room service

the whole staff was caring about it in the hotel but also by the pool

room (121) was extremely spacious and a great view of the pool area

the pool area, evening entertainment and the food selection.

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

- food was average in general, but i was really impressed by breakfast and the cakes

swimming pools, room, night time entertainment and kids club

our kids aged 12 and 8 had a super holiday

the facilities are great and not too far apart so it s easy to keep an eye on your kids!!

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

staff are lovely, the rooms are spacious and clean and the gym is well equipped for its size

hotel has everything you could need - with great facilities like the gym, spa, roof terrace, pool and restaurant

amazing breakfast too

nice bar pool area and and nice and quiet

they had a laundry service but only needed to iron creases out of clothes

there is a laundry service but you cannot get an iron

for example there is not really the option of using a iron in the room but just use the laundry service which

only negative is the room service food was inedible and it was ten euro for the room service which is very pricey

our room was fabulous, bed was so comfortable and the room service was excellent

we also appreciated the self-service laundry on site, which was easy to use

also no parking availiable and it is writen that parking is

great for kids

food and local food, the rooms were clean, the entertainment staff was good, the people at the bar were helpful

was amazing, the view, space, kitchen equipment

my flight was cancelled so i had to stay more, so laundry room would be useful, they have laundry service which

no iron in the room, laundry service(extra charge) takes 2 days

there are no laundry facilities at the hotel and if you do use the service you won t get your clothes back

the stuff are amazing and the hotel has everything for a good holidays with family and kids.

gym equipment is rusty

open bar very nice touch, can make drinks yourself according your taste.

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

location was fine breakfast was dissapointing

all the god entertainment was at an late hour so that the kids was to tired to go and see

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

plenty of parking space

wifi was in the room very poor

views from the room, breakfasts and dinners, pool, amazing staff, waiters, nice location, free parking and wifi

d more) for a wonderful vacation, from a very large infinity pool to an indoor and outdoor gym, a spa, lovely

the pool was a little cold in march but it was still a 10/10 stay!!!

not a spa hotel: it's very child friendly

wifi was not very strong around the property.

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

spa was incredible

plus no laundry service at hotel

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

they don’t really cater for guests on bed and breakfast

very clean overall and good food in restaurant, with a decent, if rather small gym

bottled water in the room was not included and the only way of getting it was by paying at the bar within their

once there were no towels due to laundry delay and we got the towels only after i asked if hotel does not have

maid service ok but missed out on item replacements and took laundry when indicated not necessary to save water

activity staff in particular worked very hard and kids club staff too

breakfast spread, helpful staff

lunch time we tended to eat at the pool bar and that was reasonably priced for items like chicken sandwich or

laundry service ridiculously overpriced (which isn t unusual) however it s possible to use

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

there are no laundry facilities other than those offered by the hotel which are very expensive

service at the bar in the reception area is poor - there is a system in which only one category of staff can

airport transfer was not available late at night - a big fail for an airport hotel in my opinion

too far from airport, i used as a transit hotel for one night only and it was great with a free shuttle to the

late check out, buffet breakfast was brilliant,

very nice hotel,clean,great facilities,gym rooftop swimming pull ,great breakfest

free shuttle to and from the airport

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

advertised as parking included, but it was 'fend for yourself' parking

your way to the hotel was difficult and stressful and parking was a little tricky

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

wifi only in the reception/courtyard area which is fine but becomes difficult in the

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

breakfast, atmosphere

the breakfast and the pool were very pleasant

was not bad but i got a room that looked like a bunker with no lights and small windows, the gym was under

on breakfast rules or hours (in the end we missed it the next day because of this); or wifi etc strong mold in

wifi did not work properly and could not be fixed

wifi was poor.

the pool could have been warmer

the staff the room the pool the breakfast the location

parking is easy at the hotel

i thought the breakfast was a little disappointing, there wasn t much on offer.

the breakfast is average but the croissant is nice

interior of public rooms is beautiful outside area was nice price included wifi

far from everything wifi in the room done not exist

location, great pool, nice rooms