laundry services were most appreciated

the virus shut down the pool half way thru our visit.

the breakfast was the best continental breakfast we have encountered in a long time

rooms where very large, lots of parking, good breakfast and nice weight room.

great breakfast!! easy parking! quiet, safe.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

breakfast area ran out of coffee (regular brew)

breakfast was really good and generous

plenty of parking

pool was open very early so it gave my kids the opportunity for a morning swim before heading

pool was excellent and everything was extremely clean. friendly staff!

we liked that the pool opened up early 6am and closed later than most 11pm, also that the gym was 24

of the staff members were wonderful and the pool was really nice

pool is a wading pool only

bright, clean, great breakfast, a wonderful stay.

breakfast was very good

clean and comfy. breakfast and coffee were great!

especially appreciate the really early check in - we were headed to a wedding and that was so helpful

everyone was nice. the pool and the place was clean

we were able to do our laundry without disturbing any other rooms nearby

nothing was said about it being pet friendly, some odors and dog crying in room across the hall.

the pool was closed,the gym was closed and the breakfast was not like the one in the picture

it would be even better after covid because they would have a hot breakfast and the pool would be open

great place to stop when traveling with kids

clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

breakfast during covid was good.

wifi wasn t working for us to do any work on our laptop the tv kept glitching hard to

the breakfast was very good

the gym area and staff was very nice

was hot, wifi decent, bed and pillows comfortable, and tv worked fine

location, cleanliness, bob's donuts, pet friendly,, sitting chair instead of just a desk chair

great staff, wonderful clean room, breakfast, and warm pool water!!

to use pool with our kids but had to leave due to numerous african american young teenagers playing football,

a separate kitchenette area. microwave and mini fridge in the room

great staff, wonderful clean room, breakfast, and warm pool water!!

room service is not available and breakfast cana

the breakfast bar area could have been a little bit bigger with more seating available

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

very clean multiple breakfast options elevator access

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

breakfast was great

recycling, too much single use plastics at breakfast

in how nice the morning breakfast lady was so nice too my kids in the lady that check us in

the parking lot is shared with an outback restaurant.

we paid an additional $50 pet fee to stay in a room that was horrifically dirty

the pool was a very nice size and the kids had a blast

the guest laundry came in handy as well

they had a nice pool

the free breakfast was ample and pretty good for a buffet

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

and the wifi was provided but was too slow to even use

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

to find, a very big bump at the entrance to the parking lot

it was nice to have a bar on location for a nice glass of white wine in the evening

they let us check in early which was helpful since traveling with kids and attending an event

the pool was out of service. so that was disappointing for my kids.

free breakfast has several options

am i baby wanted to swim in the morning in the pool was out of service

family with me whole reason i stayed was for kitchen facilities and there wasn t a fork or cup or skillet

the only downfall is there was no oven in the kitchen.

i loved the 2 bedroom suite great with old kids

they also had a game room, laundry room and vending machines, which was cool and

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

really i guess parking could become a issue if place gets busy but all and all a positive experience

good breakfast

restaurant had great food and appreciated the discount but i thought breakfast was included

s a pet friendly hotel and it shows the place reeked of urine

better wifi service

i made use of the gym room i was very happy there was one

allowing the multiple people to be drinking alcohol in the parking lot

location, room , breakfast, parking

there was great parking and it was free

the breakfast

extremely clean. nice breakfast.

beautiful clean hotel friendly staff delicious hot breakfast there included

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

parking wasn't good!!

if you don t like dealing with finding & paying for parking when heading into the city, you are better off

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

close parking to

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

parking spots could be 6-12 inches wider.

parking

gym was closed

there is a parking lot with plenty is l of space which is nice

it was quiet and my kids were able to go between 3 rooms

the parking lot is clean and well kept.

ease of parking rare in the city

good parking - was able to park just outside my room

no laundry facilities on site

the pool and the location

fyi since i noticed: when baseball teams come, need to enforce with coach, kids should not be running around

i also chose this hotel because they are pet friendly and they were very accommodating to me and my two little

room and pool

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

pool and location and cleanliness, staff. great views. great parking. quiet.

it was 50 degrees in the poorly equipped gym and nothing could be done about it

have to pay for parking

early check in, reasonable privacy.

lobby, pool, hallway, entire facility was absolutely spotless and clean

not many options for breakfast.

was friendly; ample (and free) parking and more than enough room for one person

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

the first room i was in was smelly and the gym facilities were very average

i thought the pool was inside but it was outside, that was my fault but still a bummer

i did not like that i couldn't receive free wifi

super friendly and kind truly a pet friendly hotel

breakfast was excellent. room was comfortable. staff was great!

fitness room had a good amount of space and options available to workout

loved the coffee availability, breakfast was great. loved the pool

very comfortable amenities. breakfast choice was helpful. courteous staff..

pool area was great, water nice and warm

swimming pool small but clean, parking lot with many spots, breakfast area is nice and clean but

breakfast choices seemed limited.

some of the rooms were not updated yet and we noticed old materials piled in the corner of the parking lot

i enjoyed my visit and everything was great, especially my room location and mo4ning breakfast

clean, modern, wonderful beds, free delicious breakfast. wonderful staff.

the continental breakfast was well maintained

very clean and comfortable. homey and welcoming staff. great breakfast. quality food offerings.

room and breakfast

the pool area and the breakfast was good.

great breakfast, especially the fresh pancake maker

price was a little bit more than i thought, but the hot breakfast made up for

the breakfasts were very good

had a gym and free laundry

there is a free guest laundry at hotel with newer clean machines

is convenient that there are laundry capabilities and a small gym

loved the free laundry

they have a free laundry service!

great breakfast. great price for room.

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

we didn't get to try the pool as there were families with kids (baseball) and the ability to use it was limited

the wifi was spotty

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

the pool was too cold at times.

and knowledgeable staff, the free continental breakfast, the convenience of free and good working wifi, the

hotel has great staff, the rooms are nice and big, the facilities such as indoor pool , gym, etc are pretty good

in late, there were very few parking spots that were convenient

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

i was under the assumption that when it s says a kitchenette that mean an small workable kitchen, i had a

during covid, the breakfast was very limited and the room wasn't spotless.

the pool was small but perfect for my kids to get some energy out before bedtime

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

location, very short drive to all downtown locations, free parking

loads of parking

not enough business i guess to maintain a fully staffed kitchen

the gym was pretty well-equipped

fitness room was small but worked; day pass at local gym is available free of charge

free wifi.

the wifi was included, and the gym was functional enough for a quick workout

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was

my kids love the free suckers at the front desk

paying for parking, gym not available

the pool picture on the website shows a spa right beside and there was actually no spa at all there, it was

needed to do some laundry

self laundry was a big plus for us since we are travelling

food and bar were great

we called ahead for a early check in

walking distance to shopping center. shuttle available. design is very nice

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

fire pit outside with chairs, the breakfast with inlet bar is great

could you put a laundry on another floor

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

wish the pool had a hot tub! lol but the shower in the pool area was a nice touch.

somehow remembered my name amongst all the other parents bringing kids to college

allowed an early check in and told me about the parking garage 1

pet friendly

the atmosphere in the bar for dinner was great

wish i could of ordered room service, no facility available

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

room service and support at the reception not a the level of the hotel

and rooftop bar were great

the service in the bar was slow

very clean and pet friendly

quite a few things broken in rooms, laundry, ice

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

no pool, no gym, no laundry, even the

the website only says the laundry facilities, gym and pool are closed until further notice

didn't like that there was no laundry or available exercise facility at this location

awesome breakfast

no room service even though i requested every day during the visit

clean, great breakfast, good location!

it was clean, the staff was helpful, and the breakfast was free and

large laundry room and full kitchen to make a light dinner

parking, modern/upscale room, nice kitchen with sink, micro, dishwasher, 2 burner cooktop

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

swimming pool was nice too

pool is only open until 8 pm

pool and gym were nice

my family really enjoyed the pool and our suite was spacious enough for our family and some

had a great visit, only problem besides the smoke detector was the fact the pool was closed due to covid-19

great breakfast. staff was helpful and attentive to our needs.

there is a small puddle in the pool area, in front of the towels

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

clean rooms,,,,good breakfast,...great gym

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

nice location & the roof top bar was so convenient

nice bar in the lobby

very clean and comfortable. the rooftop bar is awesome!

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are

gym televisions didn't work

options and room service were very confusing

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

good in restaurant was a little too different for the kids

staff, gym, pool

the double bed room was very nice and roomy. the desk service and room service were very good.

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

i love that they had a full gym which has everything you need and more

it was such a nice place to stay! everything was perfect including the gym!

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

also the lounge is down because the can't find a bar tender

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

breakfast was just ok

breakfast was available every morning and there was gym that's open 24 hours

good breakfast choices. very nice staff.

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

the desk staff, valet, and breakfast staff were great

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

there is no mineral water available even in the minibar no regular laundry service although you can ask the

from reception to check out, the service and the services, including restaurant and bar were really a cut above

location, staff, bar - favorite hotel in pittsburgh!

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public

only complaint was the in-room breakfast in the morning

room service food was quite tasty but suffered from the delivery as is typical for room service

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

a little sad not everything was open ( room service, speak easy) but completely understand

beautiful property. and pet friendly!

there was no laundry service

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

my playstation would not connect to the wifi at all

the breakfast options.

staff, good wifi, fitness accessories in the room, water stations throughout hotel, downtown location

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

bigger fridge please kitchen?

no laundry facilities

the gym was great , nice to have microwave on the floor.

front desk staff was great, love the hotel style and the upper lobby and bar layout

great location, helpful staff, good gym, comfortable and clean.

i love the fact the the gym have to be key access only and the building as well

i like the location of the facility and that it is pet friendly without extra charges.

there was no room service, no housekeeping, no shuttle, no gym

location was great, the onsite restaurant- bills bar and burgers- was fantastic

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

kids running up and down the hallway at 10pm

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

we enjoyed the friendly staff, and the room service as well

happy that the pool and gym were open

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or

did not provide breakfast every morning

better gym and a more reasonle parking prices

my only complaint would be that i wish they offered a complimentary breakfast.

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

my kids wanted a pool.

everything was great. the only thing was the bar was closed but i understand why.

we checked in we struggled to get front desk to answer the phone, room service did not answer

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

room service lady literally entered our room and woke us up at 9am

pool, hot tub, gym, vending, refrigerator, plugs for charging

i would like if the restaurant had a kids menu.

the beds and pillows are pure comfort. room service superb

shuttle service was excellent, we used it to go back and forth to the baseball game

parking was free and very close

loved monk's bar, and the grab and go breakfast

anyone planning to stay here should realize the hotel staff are working to improve the wifi situation, but it

we utilized the gym, the ice machine and monk s bar