pool was open very early so it gave my kids the opportunity for a morning swim before heading

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

the kitchen manager placed easter eggs throughout the back yard space

unfortunately during covid-19 no hot breakfast, and cafe and bar closed

bar service could use some work

we were able to do our laundry without disturbing any other rooms nearby

great place to stop when traveling with kids

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

parking lot was tighter than most to get around, definitely no truck parking at hotel

easy access to interstate, abundant parking, nice breakfast and dining area was accommodating.

the pool was awesome and the breakfast was great too

breakfast was not bad but it could be better.

i did not use the pool but did walk around looking at everything

staff made kids be accompanied by parents when in the pool not just left to horse around for hours

everything was great and the breakfast was very kid friendly!

was hot, wifi decent, bed and pillows comfortable, and tv worked fine

location, cleanliness, bob's donuts, pet friendly,, sitting chair instead of just a desk chair

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool,

location, parking, and having a restaurant/bar inside the hotel.

complementary shuttle to and from the airport

ample parking staff helpfulness bed comfort cleanliness

very polite staff and the room was very clean. breakfast was also very good.

wifi wasn t working for us to do any work on our laptop the tv kept glitching hard to

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

the hotel had comfy beds, check in was easy, plenty of parking all around the hotel

the breakfast was very good

clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

laundry services were most appreciated

paid extra to stay at this hotel for the kids bc they had a pool and then we got there the pool was down bc

paid extra to stay at this hotel for the kids bc they had a pool and then we got there the pool was down bc

was over the top amazing it was comfy the pool was cold though but the breakfast was very good

pool could have been a little warmer

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

there was no laundry facility, but that s about it.

continental breakfast was fantastic

parking lot was a little rough

they even offered us a late check out free of charge since we were have construction done on our house

the breakfast is the best, there s a lot of choices and drinks

breakfast was great. hostess was very nice

cleanliness and quality of stay. good breakfast

small parking lot

the continental breakfast was well maintained

kids were a little disappointed because the pool wasn't open

only option was a 1st floor room by rowdy kids

the price was too much especially since the pool and gym facilities were

the parking lot was a little worn out.

great staff, wonderful clean room, breakfast, and warm pool water!!

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

small parking lot

breakfast meat option.

getting in and out if the parking lot was a bit of a challenge.

the breakfast was good, although i wish they would have had another option for breakfast meat other

highly recommended for families with little kids

the pool was a very nice size and the kids had a blast

the gym was the only redeeming part of this stay

wifi connection

parking

maintenance in the hotel is very poorly kept the laundry room lights didn t work we had to bring our own light

staff was excellent! loved my room with a king bed. the pool was lovely. breakfast was a+.

in my room the shower didn't work and the bathtub stopper didn't work i wasn't able to giv3 my kids a bath nor

they had the basic requirements of a clean, safe and pleasant hotel (including a very nice breakfast)

we would have known the restaraunt/ bar had been closed since covid started

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

wifi was terrible in room 113 and the cell service was horrible as well but that not your guys

the pool was closed even though it was 77

the guest laundry came in handy as well

staff was so friendly and helpful. the place was clean and looked nice. really good breakfast.

swimming pool water can be warmer. gym can have state of the art equipment

i would have liked breakfast to continue a little past 9 :30 am.

great location, free parking and breakfast

hostess and breakfast bar

breakfast was delicious but a little greasy for my taste

they were great, have ample parking for very large trailers, vehicles.

wifi wasn t working correctly, which was a little bit of inconvenience, but becky and brad were

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous

is often blocked by cars lined up to exit the sheetz gas station and getting into the hotel parking lot was

parking space

the pool was out of service. so that was disappointing for my kids.

it was nice to have a bar on location for a nice glass of white wine in the evening

i loved the 2 bedroom suite great with old kids

i loved the 2 bedroom suite great with old kids

my kids were able to unwind and have some fun in the pool

that there was anything that i would have negative to say and i would have liked to get into the pool and the

wifi slow but everything else was great.

beautiful layout in this 2 year old facility. excellent breakfast with multiple choices.

didn t bother complaining, as my in-laws had complained to the management about the noise from kids running

breakfast choices seemed limited.

the hotel was clean and the pool was nice!

pool and fitness room

the pool area and the breakfast was good.

breakfast either of the 12 nights i stayed there but

the room was very clean and the breakfast was delicious

the breakfasts were very good

great breakfast, especially the fresh pancake maker

breakfast was great each day

the pool was fun for the children

no room service

view of chestnut ridge golf course & valley

golf course view is breathtaking

loved the free laundry

there is a free guest laundry at hotel with newer clean machines

is convenient that there are laundry capabilities and a small gym

free laundry services

they have a free laundry service!

wish parking lot was accessible to walmart lot like everything else around was

i arrived at a time the pool was be refurbished

the breakfast for so good! overall clean and staff was always attentive to us.

they were working on the parking lot. i like to have my room cleaned every day.

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

clean, parking just in front of ur room door, staff mr deepak was good

good parking - was able to park just outside my room

decent parking

was non-smoking, but could smell cigarette smoke in the bathroom.

ease of parking rare in the city

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

wonderful staff. great breakfast and kids loved the pool.

was cold not good quality; gym equipment was broken; someone s pizza box and crumbs on the floor for days in

breakfast lacked a bit

location was perfect for where i had to go. breakfast was good.

breakfast was nice and the cost was great

room was clean and comfortable, ample parking

water in halls and elevators from pool loud kids

wifi was extremely slow

the wifi was difficult to connect to

friendly staff, gorgeous rooms, super clean and the breakfast was delish

main parking lot entrance was closed due to some paving problems, so it was confusing for uber drivers

breakfast was alright

their favorite was the waffle station at the breakfast bar

she saw us leaving super early with two sleepy kids in tow

ev charging convenience

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

breakfast was good

i love the staff, the room service is great

if you're traveling with your pet this place would be perfect

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

no breakfast

the free wifi did not work well in my room

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

so then they emailed it but it was only a partial invoice on just the apple card and the pet fee but not a full

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

i was in town for a race and were very amendable to late check out

paying for parking, gym not available

the pool picture on the website shows a spa right beside and there was actually no spa at all there, it was

breakfast was wonderful with a wide variety of items

needed to do some laundry

self laundry was a big plus for us since we are travelling

free shuttle

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

shuttle service

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

kids got a red rash from the pool and they seemed not to care

the valet service was awesome. great bar and food.

the service in the bar was slow

our waitress in the bar was awesome

the bar and restaurant staff were beyond great

they had given us a bar of soap for the shower and provided spoons or stir sticks for the coffee

quite a few things broken in rooms, laundry, ice

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

newly renovated , self laundry

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

staff was great - perfect location to attend event at the peterson arena

wish i could of ordered room service, no facility available

the room service was okay

gym

didn't like that there was no laundry or available exercise facility at this location

staff accommodated a very early check in after a long drive.

clean, comp. breakfast, shuttle to game, close resturants

awesome breakfast

the breakfast was great. the area was very clean. the staff was very helpful.

large laundry room and full kitchen to make a light dinner

the pool could use an update but everything else was perfect

gym and pool

large rooms with full kitchens.

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

lexie in the bar was great

gym televisions didn't work

that there was an option to accommodate two kids - the bunk beds

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

very clean and comfortable. the rooftop bar is awesome!

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

pool

wifi and tv outages

pet friendly but the pet friendly rooms has full bed but my reservation was for a queen bed

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

son and i stay in a lot of hotels and double tree by far had the best breakfast out of all of them

one answered the phone for room service since it was close to closing

the pool and the gym.

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was

again staff was accommodating), we were woken up on a sunday around 8:30 (first night without kids in about a

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

beautiful pool!!

nice seating area for breakfast

definitely more there for kids or people who don't mind being stinky

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

no room service all visit time, no clean towel no cleaning service..no housekeeping

no laundry facilities

i love the fact the the gym have to be key access only and the building as well

i am an executive director of a non profit mission organization but i smile and my kids do too

we're a family with grown kids and everyone liked it

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

there is no mineral water available even in the minibar no regular laundry service although you can ask the

everything was shut down. no gym, no rooftop access.

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed,

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

breakfast was good

treated my kids so well!

the lobby was beautifully decorated for xmas and the bar food was great

the new kids club provided a little gift to my son which was a huge treat and surprise

although we didn't use it we went in to check out the gym and it has everything you need to continue your work

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

there was no laundry service

we loved our breakfast and the location was awesome

our only recommendation is to add a handicap bar at the bed.

my kids were able to get their wiggles out and i was able to stretch well after our travels

my playstation would not connect to the wifi at all

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

room service was good

the pamphlet told me all about the great in room service (which included night hours

i like the location of the facility and that it is pet friendly without extra charges.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

breakfast was great, location is a great location for walking to restaurants and bars, easy access

we will be back again with our kids

breakfast could use some improvement, but it was ok

very clean , excellent wifi

the desk staff, valet, and breakfast staff were great

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

location, views, pool was great

room service menu could have more variety

room service was great

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

room service facilities could have been improved a lot

it's just a great hotel ...fantastic gym ...

bar connected to your hotel standard not helpful at all and very lackluster service i know

good wifi, decent room receptionist is ok, but not the rest.

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

everything was great. the only thing was the bar was closed but i understand why.

room service menu. worst czr salad i've had. so salty.

we understood with the pandemic that they were not doing room service, but we were upset when we brought our

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

this time i also used the gym and everything was so clean and there was quality equipment there

bar was downstairs pool was also in the same building the room was spacious and the view was

pool open till 11:00 pm

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family