getting out the parking lot was a times difficult

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

getting in and out if the parking lot was a bit of a challenge.

the breakfast bar area could have been a little bit bigger with more seating available

breakfast was good for free

1 tv with kids not so good and not enough room when you let out the bed

room service is not available and breakfast cana

free wifi

breakfast cold, no business work center, small kitchenette area

kitchen staff exceptional

wifi system was down so that the receptionists could not relocate my reservation information, could

was great for our small anniversary getaway people were polite and always had a parking space

so when we found out it was closed i had 3 very disappointed kids and had a little ruffer nite with my son

gym pool

great breakfast, nice staff! clean, comfy, big room! working cable tv!

the guest laundry came in handy as well

nice facility gym and pool nice and we liked our room.

room. parking breakfast

the kids enjoyed the pool, and we liked the fitness center

swimming pool water can be warmer. gym can have state of the art equipment

is often blocked by cars lined up to exit the sheetz gas station and getting into the hotel parking lot was

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

didn t get to enjoy the gym or pool just look

they let us check in early which was helpful since traveling with kids and attending an event

it was nice to have a bar on location for a nice glass of white wine in the evening

i love the small kitchen

breakfast is very good.

the breakfast was good and the location was perfect.

the only downfall is there was no oven in the kitchen.

breakfast wasn t that good and the next morning the pool was out of order

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

loads of parking

extremely quiet, bar on the property, and the shower was fantastic

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

breakfast coordinator was very good

breakfast was great way to start our day.

good breakfast, good location, easy parking and check in.

nowhere to take kids unless you go to mellon park

breakfast was ok- fairly typical for a breakfast buffet

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

free access to the nearby gym which is a great gym.

the pool was small but perfect for my kids to get some energy out before bedtime

no laundry facilities on site

went very well we just wished the pool would have been opened but we understood

walls were a bit thin so it could be noisy and the windows were right next to the parking lot so they remained

completely missed the fine print regarding an additional $10 over night parking fee (on top of the $159

to pay for $10/night parking privelege

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

gym was a little small but got the job done

needs to have a continental breakfast, it was to expensive to feed kids there

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

great breakfast. nice pool

there is a small puddle in the pool area, in front of the towels

didn't use business center but was happy that the pool was open and nice and clean

i got a chocolate milk from the breakfast to take in the car

great breakfast. staff was helpful and attentive to our needs.

no room service. no food at all from 10 to 5

if you're traveling with your pet this place would be perfect

the location is perfect for me and i love that this a pet friendly hotel.

live music in restaurant and bar every night

also didn't like that the hotel was so pet friendly -- way too many dogs around

laundry services were most appreciated

price a bit high. pool a bit too cold.

pool could have been a little warmer

the breakfast was good. the coffee was good. glad to have wifi.

also the gym was perfect

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

parking lot does not have a good entrance

for the price the hotel was really good, breakfast was very good too, nice, clean hotel.

the breakfast was awesome! best continental breakfast i ve ever had!

laundry room, small shop with food, snacks, drinks and toothpaste etc

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

could you put a laundry on another floor

refilled even though there was a half hour of breakfast service left, and in the evening food the bar had only

breakfast during covid was good.

the breakfast was very good

always have a pleasant stay when i am there. breakfast selections are great.

breakfast was great and centrally located. loved the natural light and the decor/color combo

convenient for our travels. clean room, great gym facilities.

extremely clean. nice breakfast.

breakfast and coffee were great.

let a truck with a trailer take up 8 parking spots

there was ample parking, the breakfast seating area was a good size so that guests weren t forced to share

advertised as a casino hotel. no casino located there.

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

newly renovated , self laundry

no pool, no gym, no laundry, even the

the website only says the laundry facilities, gym and pool are closed until further notice

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

the bar and restaurant staff were beyond great

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

the valet service was awesome. great bar and food.

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free

the staff were welcoming and sincere. our room was very comfortable. the breakfast was good.

staff was very nice, free breakfast, wifi, and the pool was nice

pam what clean love the pool and fitness center

we chose this hotel for the indoor pool for the grandkids to swim.

the pool wasn't usuable

needed to do some laundry

self laundry was a big plus for us since we are travelling

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

the courtesy shuttle made exploring pittsburg simple and enjoyable

pet fee of $75 was very excessive and not transparent at the time of booking on booking

wish i could of ordered room service, no facility available

regina at the bar was really great as well

had a restaurant, no room service

its nice that the restaurant and bar is open for takeout

st as at bar alison went out of her way to help us

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

pool and gym

wifi and more garbage bags

paying for parking, gym not available

breakfast (protein bar, juice, muffin) gym closed, room not vacuumed, food crumbs on floor, charged $3 for small

large laundry room and full kitchen to make a light dinner

pool is beautiful and clean

the pool closed at 8:00pm

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

the gym and the room!

was hot, wifi decent, bed and pillows comfortable, and tv worked fine

location, cleanliness, bob's donuts, pet friendly,, sitting chair instead of just a desk chair

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

bottom of the pool was green

didn't like that there was no laundry or available exercise facility at this location

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

and awesome shuttle driver named rick

gym was amazingly dmall

tiny gym, parking fee

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

that there was an option to accommodate two kids - the bunk beds

we traveled with my service dog, and the facility is pet friendly, but there were no poopie-bags nor outside

lexie in the bar was great

standout feature: the rooftop bar is absolutely phenomenal

booked a hotel with a pool on purpose so our kids could swim

looking forward to pool and hot tub re-opening.

kids enjoyed the pool.

water in halls and elevators from pool loud kids

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

outside pool

there was no pool and they canceled the hot breakfast

i did not like that i couldn't receive free wifi

entry to the parking lot was blocked.

breakfast was excellent. room was comfortable. staff was great!

the parking lot is clean and well kept.

was non-smoking, but could smell cigarette smoke in the bathroom.

good parking - was able to park just outside my room

free parking, room has a/c and fridge

smoking room

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

we had a comfortable room and kids loved the pool

small indoor pool and weight room

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

parking right at door to room. am coffee available. refrigerator and microwave in room.

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

i arrived to them blowing all the leaves in the parking lot

dumpster is out in the common parking area, for want of space, i imagine

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

the kitchen pans and some cutlery were left dirty

again staff was accommodating), we were woken up on a sunday around 8:30 (first night without kids in about a

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

the best was comfy the kids and i enjoyed the pool

breakfast was good, and you could bring it to your room if you didn't want to eat in dining area

bar staff was very helpful and inviting

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

the pool was also very chilly

no laundry facilities

the tv worked great, the wifi

i am an executive director of a non profit mission organization but i smile and my kids do too

great location, helpful staff, good gym, comfortable and clean.

front desk staff was great, love the hotel style and the upper lobby and bar layout

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the

the staff were incredible. the pool was great. i genie y located.

it looked like kids had a water balloon fight

then i sent an email and called six times to verify an early check in and i was never answered

they also have a delicious breakfast on weekends

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

there was no room service, no housekeeping, no shuttle, no gym

kids running up and down the hallway at 10pm

seems they forgot to tell us they suspended daily room service

location was great, the onsite restaurant- bills bar and burgers- was fantastic

there is no mineral water available even in the minibar no regular laundry service although you can ask the

room was clean and quirky - great light setting breakfast was a good choice with helpful team

i also used the gym, which had everything i needed

the restaurant only had like five items on it which did not include any kids meal options

from reception to check out, the service and the services, including restaurant and bar were really a cut above

our kids, my husband, and i enjoyed our stay at the omni

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

extra charge for early checkin

a little sad not everything was open ( room service, speak easy) but completely understand

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

close to the con center. good price. large rooms. good ac. staff very friendly great gym

good location, nice gym

location - staff was great. quiet room early check in was great and appreciated

no room service

there was no laundry service

restaurant is close by on the 5th floor, along side the gym which is very clean

a pet friendly hotel with no where to take your dog out at

rooms have workout equipment in the room along with a gym

partner & i were traveling with our pet dog on holiday, and this location was perfect for exploring the downtown

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

i would have been nice to also have a hot tub in the gym

it was a nice stay, and we will stay there again when we next travel to see our kids at college

room service menu could have more variety

location and pet friendly for our large dog

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

friendly staff, comfy beds, big shower, breakfast

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was available every morning and there was gym that's open 24 hours

the smallest bar had great drinks and good nibbles

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

the wifi was not working our first night and was a little slow once it started working.

the best breakfast

the gym, free parking, nice and friendly staff

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

the spa was amazing! beds very comfortable

gym facilities

the bar staff were great

loved the facility especially the ev chargers!

the kitchen manager placed easter eggs throughout the back yard space

i liked the pool area and the executive room was great

pool was open very early so it gave my kids the opportunity for a morning swim before heading

using the pool left water all over the floors on the ground floor

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

breakfast was a bit unorganized

wifi was not available inside the room no slipper some amenity was not added additional brancket

location and able to walk to steelers game and many bars/restaurants and casino

dirty laundry left in room

hotel is located right outside of pnc park and just a mile away from the casino

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both

indoor pool for the kids

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the pool was open from 6am to 11 pm

i didn t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

staff was amazing and the room service food was out of this world!

riki at the desk was a great help at finding things for my kids to do

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

the location was perfect! you could walk to north shore and the stadiums and casino easily!

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

happy that there was plenty of breakfast seating, and that the pool wasn't overchlorinated

breakfast,free wifi,parking on site,great location,walking distance to lots of places including

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

they said the pool required maintenance but offered for us to go to their sister hotel to swim

room was 116 directly across from the laundry room and staff cleaning facilities

i loved there was onsite laundry facility as well

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

spacious rooms and laundry on site

i liked the laundry facility onsite also

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

swimming pool, gym, location and coffee maker.

i know we are still going through a pandemic but i wish the pool was open.

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

my kids couldn't get into their room after eating breakfast downstairs

beds, the location, the staff and the breakfast

clean rooms and gym and pool are decent.

just wish it would have a laundry room.

no laundry facility

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

the pool needs some kind of revamp & to be kept clean.

not having laundry facility

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

spa tub barely worked.

of loud noises all night long and fighting in the parking lot

breakfast not so great

i booked a room with a spa in it