also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

huge highlight was that the pool is a 3ft to 4ft pool so my 4 & 5 yr olds were able to comfortably roam the

we used the transportation to downtown, and we also used the bar which had a great bar

could connect to wifi, and was charged for parking after i was told it was

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

free breakfast, coffee, tea and water - all day

no laundry facilities

decor, lobby bar view

we're a family with grown kids and everyone liked it

front desk staff was great, love the hotel style and the upper lobby and bar layout

gym and common areas were not as clean as i would expect

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

i love that they had a full gym which has everything you need and more

and also liked the fact that there were kitchen and laundry in the room

no pool, no gym, no laundry, even the

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

newly renovated , self laundry

laundry facility was broken

the service in the bar was slow

some of the guests were snooty! some bar staff were not friendly.

they had given us a bar of soap for the shower and provided spoons or stir sticks for the coffee

we checked in no one told us there would be no room service

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

wifi signal was not very strong

bed (couldn t sleep - very sore), outdated gym equipment and gym room not kept

had 2 rooms 3 adults and 2 kids

breakfast

so lovely! so well restored and comfortable. great breakfast and staff.

i thought that the gym facility was outstanding

thought the gym area was clean and had plenty of good options for working out

room service friendly. beds comfortable

the friendly staff. very helpful with late check out.

the sports bar inside the hotel was awesome, so we didn t even need to go out for dinner, and having a

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

large laundry room and full kitchen to make a light dinner

kids refused to eat it due to being picky

gym and pool

my wife enjoyed usung the small gym

had a gym with elliptical machines free weights

i m beside the gym

st as at bar alison went out of her way to help us

somehow remembered my name amongst all the other parents bringing kids to college

pet friendly

its nice that the restaurant and bar is open for takeout

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

better gym and a more reasonle parking prices

breakfast not included, seemed like it would be but they either had it shut down or were

i would like and inclusive breakfast, but the stay was amazing.

city view wasn't great, but not terrible either. no room service or minibar.

good in restaurant was a little too different for the kids

room was very clean, i travelled with a pet and found the room to be nicer than expected

i wish the restaurant and bar in the hotel had longer/ later hours.

the staff let a bunch of kids chill at the pool a little past closing time

one of the main reasons why i booked that hotel was so my kids could swim

didn't like that there was no laundry or available exercise facility at this location

location, breakfast. room was clean, staff was super nice.

breakfast options were great

clean, great breakfast, good location!

the shuttle service was nice

gym televisions didn't work

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing

lexie in the bar was great

nice bar in the lobby

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

the bloody mary bar and breakfast was outstanding

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

dining onsite was fantastic and the rooftop bar was fun and unique

our kids, my husband, and i enjoyed our stay at the omni

the mini burnt almond torte i received via room service was pure pittsburgh

the new kids club provided a little gift to my son which was a huge treat and surprise

cept restaurant

the bar seevice was bad and to small

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

my kids enjoyed the layout of the rooms n it gave

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

they never came to provide housekeeping (which isn't a huge deal, but with kids i would have loved a quick

there was no laundry service

wifi and tv worked well

breakfast was very nice and the restaurant made it easy to order and take up to the room

showers needed recaulking, hvac unit was loud, valet too expensive. carpets worn.

partner & i were traveling with our pet dog on holiday, and this location was perfect for exploring the downtown

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

the indoor pool, the friendly staff, and the breakfast!

kids loved the pool

wifi could have been faster

dirty laundry left in room

staff and great bar and restaurant

could have more to pick from for breakfast

i love the restaurant aspect also the bar area was full, very nice hotel

the restaurant on property needs their kitchen to stay open longer!

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

my kids wanted a pool.

we booked massages in the spa and they were the best we've ever had (mary and jessica were professional and

with four kids traveling, would not do a fairmont again until they change their

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

breakfast was just ok, but the pancake machine was great

also as a bonvoy member i felt i should have been with the protected wifi service

breakfast was not as great as i expected and they ran out of the muffins i had wanted

employee in the breakfast area was outstanding

location and pet friendly for our large dog

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

needed to do some laundry

self laundry was a big plus for us since we are travelling

that all the rooms can be pet friendly. should have some w/o for people with allergies.

the courtesy shuttle made exploring pittsburg simple and enjoyable

free shuttle

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

hotel offered a free shuttle to the rivers casino, and even gave myself and my fiance vouchers for free slot

however, it was visibly covered in pet hair (which i have photos of)

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

i liked everything was close to where i needed to be had a pool for the kids!

breakfast,free wifi,parking on site,great location,walking distance to lots of places including royal casino

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there were a bunch of cheer or gymnastic kids in the hot tub yelling and screaming

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

the location and the fact that you are a pet friendly hotel

they need new laundry equipment.

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

could you put a laundry on another floor

does not accept cats even though it says on the website that it's a pet-friendly

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

breakfast (protein bar, juice, muffin) gym closed, room not vacuumed, food crumbs on floor, charged $3 for small

breakfast workers could have been a little friendlier and have kept the area a little more tidy

she did not inform us about the wifi, the breakfast hours or the location of the pool

the free breakfast was awesome

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the pool stays open late so the kids loved that

super loud kids in the room next door until early morning hours.

lack of room service

pool open till 11:00 pm

no room service or pool because of the pandemic

t find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service

wifi was poor

food was amazing, we ordered room service. the room was spectacular and will go back!!

the location and the breakfast was wonderful.

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

room was 116 directly across from the laundry room and staff cleaning facilities

i loved there was onsite laundry facility as well

i liked the laundry facility onsite also

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

upgrade to a king suite with kitchen and living area

we were in an end unit and it was quiet considering there were lots of kids here

no laundry facilities on site

plus they found something i had left behind in an unexpected place - the parking lot

went very well we just wished the pool would have been opened but we understood

then after getting our room we had to listen to 10 kids outside our room running, screaming and playing football

fyi since i noticed: when baseball teams come, need to enforce with coach, kids should not be running around

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

staff, very clean, no problem parking anytime and i really liked the fire pit by the river

restaurant and bar still closed due to the virus with no food service at all

pool and location and cleanliness, staff. great views. great parking. quiet.

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

my reservation, i contacted the hotel for early check in

bee/wasp nest in the rose bushes that really need pruning, trash in parking lot, ac was noisy and thermostat

gym was closed

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

nothing within walking distance, and no laundry room on premises.

no laundry facility

not enough room to eat breakfast in the lobby. i stood over the entrance table to eat

the hallways were littered with trash and piles of dirty laundry on our floor

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

early pool hours and late check out

gym was also clean and included all basic training devices

if pool was open

very clean and comfortable they also have a complementary breakfast

pool was very small.

breakfast was very good and hotel room was spacious.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

in and out of parking lot

you have to pull into other businesses parking lots to make a u-turn

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

staff was amazing and i loved that a bar was located inside the hotel so we did not have to leave

gym had about 3 of the same machines , so nothing special

i tried to use the gym, but was scared by one of the other guests

not many options for breakfast.

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

they was able to give me a room next to the pool and with no neighbors

kids enjoyed the pool.

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion

south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well

plenty of parking and very clean

also allowed us late check out for free

the breakfast was the best i've ever had at a hotel - even better than embassy suites

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

extremely clean. nice breakfast.

parking lot could have had better lighting.

beautiful clean hotel friendly staff delicious hot breakfast there included

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

liked the cleanliness and size of the rooms, as well as the kitchen space

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes

clean, spacious, beautiful, excellent breakfast

my kids were shocked and scared

loved the gym

the kids loved the pool

did not get to actually have the hot breakfast due to covid but it was still worth the money and the stay

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

pet friendly even though there were a lot of events

the pool was a bit small but the excellent gym made up for it

pool was dirty and a million flying bugs at the pool

decent parking

good parking - was able to park just outside my room

free parking, room has a/c and fridge

accused me of smoking in the room when i never did

was non-smoking, but could smell cigarette smoke in the bathroom.

my kids were able to unwind and have some fun in the pool

breakfast was great never had to go out and eat for breakfast

breakfast was good

pool was closed cuz of covid

i loved the 2 bedroom suite great with old kids

laundry, pool ,breakfast coffee 24 hours and most of all the staff

parking is a little tough but not too bad.

may have had shuttle running to airport

the pet fee on their website and the hilton app said $50 but i was charged $75

pool area was clean

to pay to wash laundry

laundry facility came in handg

parking, general service, quick house keeping service, good breakfast

buffet breakfast was free and delicious

parking at night all spaces were full.

convenient for self-service, grocery, laundry etc

i liked the kickback and that the hotel had a laundry facility.

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

i booked i call directly to the hotel to make sure they have laundry facilities

laundry facilities

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pool was not able to be used (maintenance)

kids running the hallways all night long

i think that the pool should be open later and/or open sooner

very friendly staff, rooms clean, pool was very nice

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

shuttle service is really great

not a full bar as advertised and no trained bartender (though the gentleman at the front desk did try and was

say they are pet friendly and charge a hefty amount for cleaning

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

the shuttle service driver was as nice as nice can be

wifi pretty nonexistent and no hot water one morning.

amazing kitchen staff; super friendly

parking space

parking lot is often used as a through-way

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

the coffee bar and snack/restaurant were closed

pool and gym were nice

location is great i enjoyed the breakfast and loved using the pool in the morning

the breakfast was amazing and staff was wonderful

it was clean. i liked the swimming pool and the delicious breakfast

close to where we were staying. allowed early check in

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

loved the landscaping and loved our room had a full kitchen

plenty of room for parking

booking.com did not specify a pet fee. wi-fi could be stronger, it was very slow to load pages.

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

excellent beds, shower and pool.

swimming pool was nice the facility was very clean and comfortable

breakfast was great. lots of options. like that the parking is free.

have stayed here many times- always receive superior service- and i like the breakfast that they offer

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

breakfast was bad because of the covid virus.

great parking and clean

i said what my car is right outside the doors parking in the back and she said you can just leave your car

clean, comfortable place, plenty of parking, very nice people.

the fast falling snow obscured the lines for parking spaces and as a result people were parked farther apart

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

excellent pool and hottub great walk in shower

pool was a bit smaller than appeared in picture, but kids still loved it.

just wish the pool was working

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and

in the pool the front desk worker tried to say we couldn t be in the pool area with our kids all u see the

having a kitchen was an extra bonus

full kitchen in suite

really like the size of the room and the kitchenette area was a plus.

the gentleman in the laundry was happy to dry them for me and tried to refuse my

bed was comfy. breakfast was very good

were decent, kinda clean and had wifi reception

elevators and parking can be hard to find

we actually left too early to enjoy a warm breakfast, but the coffee was great.

the guest laundry came in handy as well

the only bad thing was the parking was tight, but with the location it was manageable.

gym was surprisingly large and decently equipped

wifi here was awesome

didn't use wifi

glad to have laundry facilities on the property

staff, good breakfast, clean comfortable room & great location

i loved the walk in shower and the kitchenette

pool was not open, other than that, it was excellent.

very roomy. easy parking. decent hot breakfast.