the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

bee/wasp nest in the rose bushes that really need pruning, trash in parking lot, ac was noisy and thermostat

very clean, the general manager was a sweetheart. breakfast was very good.

breakfast

no laundry facilities on site

river view. clean rooms. breakfast

complimentary breakfast was great, and the winner here is the location

was difficult getting out of the hotel parking lot during the day

shock maybe idk wifi would not work for me

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

gym was a little small but got the job done

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

needs to have a continental breakfast, it was to expensive to feed kids there

pool and location and cleanliness, staff. great views. great parking. quiet.

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

i was in town for a race and were very amendable to late check out

breakfast was wonderful with a wide variety of items

those kids ran up and down the halls all hours of the night,even after several quests complained

the free breakfast was awesome

she saw us leaving super early with two sleepy kids in tow

go to city kitchen right there

two adults & 3 kids

pool and gym shown but not available to anyone under 18.

my kids enjoyed the facilities as well

self laundry was a big plus for us since we are travelling

needed to do some laundry

the gym was a plus with the basic equipments i needed for my workout

walking distance to shopping center. shuttle available. design is very nice

the hotel was very pet friendly

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

fire pit outside with chairs, the breakfast with inlet bar is great

regina at the bar was really great as well

pet friendly

its nice that the restaurant and bar is open for takeout

had a restaurant, no room service

the atmosphere in the bar for dinner was great

didn't like that there was no laundry or available exercise facility at this location

shuttle service was amazing and so convenient

clean, great breakfast, good location!

clean, comfortable bed and room. shuttle to game was a big bonus.

and awesome shuttle driver named rick

large laundry room and full kitchen to make a light dinner

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

wifi just wouldn t work

gym and pool

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free

they had given us a bar of soap for the shower and provided spoons or stir sticks for the coffee

hotel is very clean, the beds super comfortable, great bar and restaurant with beautiful views

the service in the bar was slow

room service was also provided in to-go packaging

the website only says the laundry facilities, gym and pool are closed until further notice

quite a few things broken in rooms, laundry, ice

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

laundry facility was broken

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

nice and clean place, good breakfast. the receptionist carol was very sweet and outgoing!

hot breakfast

the breakfast was the best i've ever had at a hotel - even better than embassy suites

the breakfast

let a truck with a trailer take up 8 parking spots

the gym was under construction, but we were unaware until we got there.

t find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

also didn't like that the hotel was so pet friendly -- way too many dogs around

2nd floor, pet floor stank bathroom was not clean blinds on window were broken

had to pay for breakfast which was barely anything to eat

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

everything was good with the breakfast.

less chlorine in swimming pool.

kids enjoyed the pool.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

room was infested with the little sugar ants. had to pay for wifi.

this location always clean, friendly staff, nice pool, and the breakfast there is very nice

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion

it s also pet friendly

it allows pet too. just all in all nice place.

pool was closed cuz of covid

wifi slow but everything else was great.

breakfast is very good.

location. kitchen.

gym was great, pool was nice, and there was a nice veranda where you could sit outside and still

location and pool

the pool was great for the kids and the staff at the front desk was great

kids loved it

one of the main reasons why i booked that hotel was so my kids could swim

that there was an option to accommodate two kids - the bunk beds

very clean and comfortable. the rooftop bar is awesome!

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on

small gym, with no guaranteed access to the rooftop bar i would not stay here again

nice bar in the lobby

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

- the pet fee is an additional $110, which would have been nice to disclose to us in advance or factor

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

breakfast was simple and delicious

nice seating area for breakfast

hotel was listed as pet friendly, which was one of the main reasons we chose it

there is no mineral water available even in the minibar no regular laundry service although you can ask the

room service did not freshen up our room sat -monday

spa bathroom was great

i also used the gym, which had everything i needed

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

beautiful property. and pet friendly!

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

in house bar was really expensive

no laundry facilities

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

i love the fact the the gym have to be key access only and the building as well

we're a family with grown kids and everyone liked it

decor, lobby bar view

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

had an issue with guest laundry

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for

there was no laundry service

examp: booking shows pet friendly @ hotel you pay $ 75

no room service available

pet fee was steep compared to other locations, but at least they were transparent about it up front

great location, staff and room! kids loved the playroom. will stay here again.

good breakfast choices. very nice staff.

beautiful views from breakfast

employee in the breakfast area was outstanding

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

friendly staff, comfy beds, big shower, breakfast

kids running up and down the hallway at 10pm

the pamphlet told me all about the great in room service (which included night hours

kids running up and down the hallway at 10pm

there was no room service, no housekeeping, no shuttle, no gym

thought the gym area was clean and had plenty of good options for working out

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

the staff in the dining room and those doing room service were very friendly and welcoming

they never came to provide housekeeping (which isn't a huge deal, but with kids i would have loved a quick

pool on top floor was a hit with kids, who also loved breakfast

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

close to the con center. good price. large rooms. good ac. staff very friendly great gym

loved the staff breakfast was exceptional

room service provided

no complimentary breakfast for the price and no pool for kids

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

spa

is in my opinion that there should be no charge for wifi

well priced for what you got everything else was ridiculously overpriced: 15 dollars for wifi access (i would

smoking room

was non-smoking, but could smell cigarette smoke in the bathroom.

clean, parking just in front of ur room door, staff mr deepak was good

it was quiet and my kids were able to go between 3 rooms

it was quiet and my kids were able to go between 3 rooms

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the pool was open from 6am to 11 pm

the pool stays open late so the kids loved that

also no useable pool in the winter

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

shuttle service was excellent, we used it to go back and forth to the baseball game

location isn t too far from the things we wanted to do and there was ample parking which was wonderful

gym was very disappointing, not only small but equipment was not in good condition (broken buttons

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

it was nice to have a bar on location for a nice glass of white wine in the evening

parking lot is often used as a through-way

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

and room service knocked on my door three times before it was time to check out, so much for sleeping

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

everyone was so helpful friendly kind . great location . clean . pet friendly

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

the to go breakfast

no vent in bathroom,our game system could not connect to wifi

the indoor pool was small and kind of boring.

dirty laundry left in room

i love the restaurant aspect also the bar area was full, very nice hotel

the other phone's pre-programmed buttons for housekeeping, room service, etc

the shuttle service also came in handy

women working in the kitchen during breakfast need to leave people along while they are eating.

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

i chose your hotel because i had my 3 kids

wifi is paid

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

friendly staff, nice breakfast, kids loved the pool and location is convenient

i have 2 small kids, and it really put a damper on our vacation

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

plenty of room for parking

clean rooms and bathrooms staff very friendly and helpful pet friendly;i travel with my pet always;so wouldn't

i arrived to them blowing all the leaves in the parking lot

the guest laundry came in handy as well

obviously was a family with kids staying directly above my room

breakfast could have had some gluten free options.

cold swimming pool

bathroom door didn't have a lock and that was very challenging to use as kids were sliding the door when i was

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

in laundry room had to stand out in weather for hours

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

i loved there was onsite laundry facility as well

our room was next to your laundry room . did not get any sleep./

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

pool looked great but there were no towels so we couldn't actually use the pool

pool was not open

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

unsupervised kids in the gym on several occasions

this hotel have free parking and breakfast

good breakfast, dried fruit and oatmeal, frequent replenishment

we had 5 kids under 10

beds, the location, the staff and the breakfast

great variety at morning breakfast

clean rooms and gym and pool are decent.

highly recommended for families with little kids

fruit selection on breakfast bar could be improved

early check in

parking was crazy

love the coffee, tea, hot chocolate bar 24/7, as well as fruit, lemon water, bottled water

room was spacious, clean ,hotel location is good, breakfast was great

very clean multiple breakfast options elevator access

the breakfast bar area could have been a little bit bigger with more seating available

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

parking lot was small, no ev charging.

bed was very comfortable and when the kids were done playing hockey in the hallway, the room was very quiet

due to covid the gym and the pool was closed.

) kids we re running up and down the halls at 1:30 am (yes not hotel related but maybe staff could

they decided to start charging for parking.

kids were a little disappointed because the pool wasn't open

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

no laundry facility

did not have a laundry room and i needed a dryer

female manager was very rude, asking personal questions about my family and kids

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

the pool, gym and bar were a plus

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

breakfast was somewhat cold.

down - there was chipped paint in a few places, the furniture was like second hand furniture, the fireplace didn

clair police were not nice to my kids

the breakfast was very good and variety

i looked around the corner to find that there was an indoor pool and i asked about breakfast

clean, great customer service, nice breakfast

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for

location great. breakfast great. room, ok. parking good.

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

of hotel was very nice very good breakfast bar

breakfast area was neat and tidy, well-stocked and maintained during breakfast

the gym was a little bigger, a hot tub (which was my fault for not looking in the descriptions)

breakfast not good. had a piece if plastic in my sausage gravy.

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

the website advertises they are pet friendly but mentioned nothing about any fees

i said what my car is right outside the doors parking in the back and she said you can just leave your car

that allows dogs without a big pet fee, hampton inn turned out to be the best place

breakfast was extremely delicious. with a hot food selection that changed each morning.

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

staff was friendly and parking was easy

close to stores and restaurants. the pool was also a bonus.

the surprise charge for parking which was not mentioned

nice place, clean, breakfast was very good

wanted to relax and a group of kids were running, whipping a ball at each other almost hitting other guests

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

but by far the internet wifi was the most disappointing

dog friendly and indoor swimming pool

wifi was great as was the free breakfast

the kids loved the pool

daughter wished pool was bigger and a little warmer

the pool and the windows in the pool room need cleaned

one of the reasons we picked this hotel was because of the swimming pool for the kids

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

pool was too chlorinated!! burnt kids eyes . could breath in the area hardly.

parking lot does not have a good entrance

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being

laundry services were most appreciated

food was good, the room spacious and clean. i liked the late check out at noon.

was over the top amazing it was comfy the pool was cold though but the breakfast was very good

kids did not like the foldout couch and they are used to fold out couches, which was our only

the breakfast and open coffee bar was very nice

laundry, pool ,breakfast coffee 24 hours and most of all the staff

breakfast could have more options

charge for pet, understand if left a mess for a change but not just to stay 50 dollars is to high

we really like that the airport shuttle is available 24/7

premium wifi w/ multiday option is great as well

laundry facilities

the staff, breakfast, snacks, laundry..

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

i liked the kickback and that the hotel had a laundry facility.

i booked i call directly to the hotel to make sure they have laundry facilities

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the pool was closed the second day

shower room and changing room attached to the pool

was closed for maintenance sunday morning which is understandable but the kids were bummed

the swimming pool water was chilly for the kids but other then that it was great.