pool area was great, water nice and warm

pool and gym are nice

ample free on site parking

really love this place and tasty breakfast

good breakfast, nice room

room and breakfast

the pool area and the breakfast was good.

the room was spacious and comfortable, the breakfast was great, staff was super

price was a little bit more than i thought, but the hot breakfast made up for

breakfast either of the 12 nights i stayed there but

free laundry services

they have a free laundry service!

is convenient that there are laundry capabilities and a small gym

loved the free laundry

had a gym and free laundry

great breakfast nice pool

breakfast was great, the downstairs where we ate was spacious

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

indoor pool was too cold sadly. we don t get to enjoy that.

the breakfast for so good! overall clean and staff was always attentive to us.

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

breakfast was delicious but a little greasy for my taste

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

allowing the multiple people to be drinking alcohol in the parking lot

i made use of the gym room i was very happy there was one

they also had a game room, laundry room and vending machines, which was cool and

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

nice breakfast

really i guess parking could become a issue if place gets busy but all and all a positive experience

offer firm pillows, pool was very cold.

good breakfast comfortable bed, clean

pillows too soft, poor wifi, and stained towels

the parking

breakfast was excellent

loved that they had ev charging in the back for my car

excellent facilities including indoor pool

breakfast was good, parking lot plenty large, ev j1772 charger was a big plus

great coffee. decent breakfast bar.

was very clean and the breakfast was great, room was spacious, bed was super comfy, loved that they have an

loved the breakfast. the room was clean and the beds are comfy!

could not wifi to hook up and breakfast was not until 7

breakfast was very good with both biscuits and bacon

i did not use the pool but did walk around looking at everything

the pool was awesome and the breakfast was great too

we were able to do our laundry without disturbing any other rooms nearby

very accommodating with having pre teen kids that wanna have their own space with friends too

questionable safety at entrance and parking lot

it would be even better after covid because they would have a hot breakfast and the pool would be open

easy access to interstate, abundant parking, nice breakfast and dining area was accommodating.

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

we were there during a snowstorm but the staff had the parking lot plowed that afternoon and the walkways were

booking.com did not specify a pet fee. wi-fi could be stronger, it was very slow to load pages.

clean rooms and bathrooms staff very friendly and helpful pet friendly;i travel with my pet always;so wouldn't

parking right at door to room. am coffee available. refrigerator and microwave in room.

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

parking lot does not have a good entrance

we lived the bed, the breakfast, the coffee,the quietness, and the staff

for the price the hotel was really good, breakfast was very good too, nice, clean hotel.

laundry services were most appreciated

lots of parking

price a bit high. pool a bit too cold.

food was good, the room spacious and clean. i liked the late check out at noon.

kids did not like the foldout couch and they are used to fold out couches, which was our only

it was quiet and my kids were able to go between 3 rooms

soap was 2 single bar soaps beds were very firm so personally not comfortable room for smoking but windows don

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

the parking lot is clean and well kept.

free parking, room has a/c and fridge

wifi password should be located in room also a port to pull in tables, phone computer

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

it was very clean and quiet. the free breakfast was great.

advertised as a casino hotel. no casino located there.

there was ample parking, the breakfast seating area was a good size so that guests weren t forced to share

kids enjoyed the pool.

water in halls and elevators from pool loud kids

our three kids were disappointed

looking forward to pool and hot tub re-opening.

booked a hotel with a pool on purpose so our kids could swim

breakfast was complete

outside pool

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

location with short drive to downtown or the south hills, nice outdoor pool, really friendly sunday evening host

friendly staff, gorgeous rooms, super clean and the breakfast was delish

room, pool area and dining were all exceptional. the staff was professional and accommodating.

indoor pool and hot tub. very clean. bar and restaurant. fire pit

nice pool, hot tub and spacious king size suite with nice living room

larger pool

gorgeous facility. huge lobby, nice pool and gym. wonderful comfortable bed. great value.

breakfast was great and location was awesome.

) gathered in the lobby to party & play cards, dropping loud f-bombs non-stop, in front of my kids ruined the

good gym. the hotel was nice. good location. competent and friendly staff.

clean, modern rooms, friendly staff, pretty decent breakfast, plenty of parking

we had a view of the parking

only thing i could say is that the laundry room could use a couple of more washers & dryers which would be

great self-serve laundry facility

laundry room, slot machines and interesting decor

the free breakfast and coffee in the morning

location, we had great stay here, very comfortable rooms with great breakfast in morning

wifi was incredible, staff was so friendly, our room was clean and beds were so comfortable, the tv

we liked that the pool opened up early 6am and closed later than most 11pm, also that the gym was 24

using the pool left water all over the floors on the ground floor

bar service could use some work

the pool & hot tub area were excellent!

i had to run and do laundry

complaint is room #120 noisy due to water running in the laundry room and from the machines running ( hotel

no vending machines no on site laundry

fogged broken windows, parking lot light same height as room window, like sleeping with lights

breakfast was great. location good but entering parking lot was narrow.

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

other guest's pet barking in the room and hallway

bar and bar tender super

large parking lot adjacent to hotel

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

breakfast wasn't the best but it wasn't terrible need alittle more variety with the hot food

that there was anything that i would have negative to say and i would have liked to get into the pool and the

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed

full sized refrigerator and small kitchenette in king suite

breakfast area was very messy and kitchen service was very slow as only one person was working

swimming pool water was cloudy.

beds, the location, the staff and the breakfast

good breakfast, dried fruit and oatmeal, frequent replenishment

did not eat breakfast

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

breakfast was wonderful with a wide variety of items

wifi is terrible. need to upgrade asap

the free breakfast was awesome

clean room and the breakfast was good

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

the food menu from the bar was pretty limited

needed to do some laundry

self laundry was a big plus for us since we are travelling

we called ahead for a early check in

the gym was a plus with the basic equipments i needed for my workout

pet fee of $75 was very excessive and not transparent at the time of booking on booking

didn't like that there was no laundry or available exercise facility at this location

it started closing at 8:45 am room service only every 72

the shuttle service was nice

hotel allows pets but the areas they provide for your pet to go potty are not suited for pets at all

immediate neighborhood had few restaurants nearby but there was a shuttle service from the hotel

large laundry room and full kitchen to make a light dinner

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

kitchen, facilities, value, location, i was pleasantly surprised.

the breakfast was very good

gym, the breakfast bar was good

this time i asked for early check in and late check out

regina at the bar was really great as well

allowed an early check in and told me about the parking garage 1

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

the atmosphere in the bar for dinner was great

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

it was nice and clean. the room was spacious and the bonus is that they had a pool

they had a pool and breakfast in the morning

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

we checked in no one told us there would be no room service

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

room service and support at the reception not a the level of the hotel

our waitress in the bar was awesome

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i liked the laundry facility onsite also

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

laundry facility was broken

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

no pool, no gym, no laundry, even the

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

quite a few things broken in rooms, laundry, ice

my kids enjoyed the facilities as well

the big island, kitchen everything.

she saw us leaving super early with two sleepy kids in tow

had ev charging, the food was good

free breakfast is nice too

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

the desk staff, valet, and breakfast staff were great

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

breakfast was not as great as i expected and they ran out of the muffins i had wanted

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

tried to contact guest services and room service but never got an answer

the beds and pillows are pure comfort. room service superb

the hotel building is huge and plenty of room for my kids to stretch their legs

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

the gym could use a little updating, but it wasn't horrible

one of the main reasons why i booked that hotel was so my kids could swim

it was just the wifi connection that was the downfall

great breakfast include in the price

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

there was no laundry service

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

very nice place. awesome included breakfast

wifi and tv worked well

00 dollar transactions plus an 80 dollar pet fee

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on

great gym, beautiful lobby.

the new kids club provided a little gift to my son which was a huge treat and surprise

cept restaurant

beautiful property. and pet friendly!

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

early check in was a huge bonus. staff were incredibly friendly!

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much

breakfast was good

location, staff, bar - favorite hotel in pittsburgh!

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

i appreciated being able to workout and watch my kids in the pool at the same time

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

kitchen staff was nice and helpful.

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

is in my opinion that there should be no charge for wifi

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

overpriced for the quality of the room, no free wifi

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

we loved having a kitchen to cook breakfast every day

- the pet fee is an additional $110, which would have been nice to disclose to us in advance or factor

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

the gym was nice

were 2 or 3 bus loads of kids that stayed there at the time we were there so there was a long line for breakfast

the bar was cozy and you had indoor/outdoor

i love pets but loud, obnoxious dogs should be left at home, or have soundproof rooms.

friendly staff, room size and decorations. pet accommodations.

room service. way slow

were having a staff party, restaurant and bar were closed

no laundry facility

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

just wish it would have a laundry room.

wifi, gym, breakfast, noon checkout

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

location, modern, friendly and great gym.

the beds were very comfortable we enjoyed the free wifi

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

accommodating staff, wonderful amenities, extremely comfortable beds, great choices for room service

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

location, valet parking and the outdoor atrium. the attach bar was very cool.

the gym wasn't as nice like i thought it would be.

gym was a little bit limited, but not a problem

my only complaint would be that i wish they offered a complimentary breakfast.

no laundry facilities

i love the fact the the gym have to be key access only and the building as well

we're a family with grown kids and everyone liked it

decor, lobby bar view

gym and common areas were not as clean as i would expect

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

the hallways were littered with trash and piles of dirty laundry on our floor

very clean and pet friendly for a great value