the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

needs to have a continental breakfast, it was to expensive to feed kids there

i usually call to make sure the pool is opened because we travel with younger kids but we booked it last minute

there was no breakfast. kitchen was closed.

no laundry facilities on site

room and pool

kids running up and down the hall and yelling past 11 pm

better than average free breakfast

breakfast was fine considering the restrictions

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

good breakfast, good location, easy parking and check in.

the location means that the view is simply a vast parking area

most convenient hotel for families with small kids

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

i was in town for a race and were very amendable to late check out

breakfast was wonderful with a wide variety of items

those kids ran up and down the halls all hours of the night,even after several quests complained

the free breakfast was awesome

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

food was excellent , laundry on site and they even gave me detergent

we loved all the amenities, the bar, breakfast, gym, laundry room

breakfast was great, everyone was great

self laundry was a big plus for us since we are travelling

needed to do some laundry

the room was a great size for my family of 5 (2 adults, 3 kids)

shuttle not available as it stated in website

resturant and bar close early

didn't like that there was no laundry or available exercise facility at this location

hopefully the breakfast should improve post pandemic

no room service even though i requested every day during the visit

gym was amazingly dmall

the front desk,manager tracey,the food every morning,the room,the shuttle van joe the

regina at the bar was really great as well

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

gym

only issue i encountered was connecting to wifi.

somehow remembered my name amongst all the other parents bringing kids to college

large laundry room and full kitchen to make a light dinner

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

had a gym with elliptical machines free weights

very clean and comfortable staff was very friendly early check in was very nice

the pool closed at 8:00pm

some of the guests were snooty! some bar staff were not friendly.

they had given us a bar of soap for the shower and provided spoons or stir sticks for the coffee

room service and support at the reception not a the level of the hotel

the food in the restaurant and through room service was just awful

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

newly renovated , self laundry

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

the website only says the laundry facilities, gym and pool are closed until further notice

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

my kids enjoyed the facilities as well

free access to the nearby gym which is a great gym.

she saw us leaving super early with two sleepy kids in tow

location, gym, staff esp. greg

loved the fact that it is connected to a proper public gym which you have access to

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

laundry room, small shop with food, snacks, drinks and toothpaste etc

nice and clean place, good breakfast. the receptionist carol was very sweet and outgoing!

hot breakfast

the breakfast was the best i've ever had at a hotel - even better than embassy suites

the breakfast

let a truck with a trailer take up 8 parking spots

the gym was under construction, but we were unaware until we got there.

t find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

also didn't like that the hotel was so pet friendly -- way too many dogs around

2nd floor, pet floor stank bathroom was not clean blinds on window were broken

had to pay for breakfast which was barely anything to eat

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

my three kids went to grab a donut each an i was going to grab a glass of oj

no room service

our three kids were disappointed

all good. breakfast was good.

very clean great breakfast great great staff

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

room was clean and comfortable, ample parking

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

room was infested with the little sugar ants. had to pay for wifi.

this location always clean, friendly staff, nice pool, and the breakfast there is very nice

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion

it s also pet friendly

very clean and early check in

the hotel bar was amazing and the employees were amazing

at 6:40 we still didn't have breakfast so we called room service and

breakfast was overpriced

then i sent an email and called six times to verify an early check in and i was never answered

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

it was such a nice place to stay! everything was perfect including the gym!

location, the kitchen and a decent view. the staff i cannot say enough about them!!

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

location and pet friendly for our large dog

employee in the breakfast area was outstanding

breakfast was not as great as i expected and they ran out of the muffins i had wanted

beautiful views from breakfast

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

there was no laundry service

are for the pets was not open hence had to take the pet away from the hotel for 5 mins to do its

breakfast was very nice and the restaurant made it easy to order and take up to the room

there was a gym inside my room! the room was massive and had cool lighting and signage

had awful trouble connecting my iphone to your wifi

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the rooftop bar

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

fabulous bathroom with spa tub

was told there was room service available 24 hours

kids were running up and down the halls late at night.

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

room service was also prompt and delicious

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

was perfect, with a small kitchenette and separate shower and sink rooms

location, breakfast, furniture, big room with kitchen

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

no laundry facilities

decor, lobby bar view

we're a family with grown kids and everyone liked it

front desk staff was great, love the hotel style and the upper lobby and bar layout

gym and common areas were not as clean as i would expect

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

the sports bar inside the hotel was awesome, so we didn t even need to go out for dinner, and having a

bills burger bar was excellent

i like the location of the facility and that it is pet friendly without extra charges.

room service was great, the bed was awesome.

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

room service was great

pool on top floor was a hit with kids, who also loved breakfast

i would have been nice to also have a hot tub in the gym

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick

did not provide breakfast every morning

bar connected to your hotel standard not helpful at all and very lackluster service i know

i was able to work on my laptop with very good wifi and that was wonderful

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

spa was top notch

the room also did not have free wifi

nice people checkin and facilities really good. spa and gym great. location superb.

gym televisions didn't work

very clean and comfortable. the rooftop bar is awesome!

nice bar in the lobby

lexie in the bar was great

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

machines were empty on 3rd and 4th floors - possibly due to alot of kids there for a dance competition

the pool area should have later hours on the weekends

room service lady literally entered our room and woke us up at 9am

hotel that is pet friendly

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

no free breakfast!

location isn t too far from the things we wanted to do and there was ample parking which was wonderful

anyone planning to stay here should realize the hotel staff are working to improve the wifi situation, but it

breakfast was perfect

so lovely! so well restored and comfortable. great breakfast and staff.

good wifi. great breakfast. decent price.

was non-smoking, but could smell cigarette smoke in the bathroom.

accused me of smoking in the room when i never did

great location and staff. had smoking rooms.

ease of parking rare in the city

decent parking

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

i really loved that there was a free shuttle provided by the casino to take us there and back

the wifi would not work on my computer.

indoor pool was freezing and i was unable to use it

dirty laundry left in room

it entertains the kids and maybe adults

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

breakfast for mom to eat who is diabetic

everything was great! the kids enjoyed it

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

wifi is paid

when there was a problem with the wifi, our room rate was adjusted immediately, which was also very

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

if you have kids definitely check out the children s museum

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

breakfast was very good although would have liked better selection of fruit and carbs.

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed

like the fact that it comes with a kitchen and all the room door shut they have privacy from the living

breakfast was ok and room allowed us to rest and start a fresh new day

family with me whole reason i stayed was for kitchen facilities and there wasn t a fork or cup or skillet

i loved there was onsite laundry facility as well

room was 116 directly across from the laundry room and staff cleaning facilities

in laundry room had to stand out in weather for hours

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

parking was tight would have preferred to at least have one assigned parking place in front of the

close parking to

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

parking right at door to room. am coffee available. refrigerator and microwave in room.

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool is tiny

no parking fee

some of the staff was very illiterate about the wifi

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

swimming pool water was cloudy.

staff really nice, hotel was convenient to train and breakfast was great.

upset could use pool monday night because somebody had thrown up in it.

parking was a little cramped, water pressure in the shower was low, sheet had a stain on it.

it was nice to have a bar on location for a nice glass of white wine in the evening

to find, a very big bump at the entrance to the parking lot

not much of a kitchen unless you want burgers

picked this place so my kids could swim but weren’t able to

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

no laundry facility

did not have a laundry room and i needed a dryer

the staff was very friendly and was able to accommodate an early check in

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

the room cost was low (more money to spend on the kids) but it was quiet, comfortable, clean and relaxing

the parking for us was a level down requiring steps or walk around which is a very large building

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

very clean and pet friendly for a great value

the guest laundry came in handy as well

could have a larger space for breakfast

kitchen staff went above and beyond to make my kids feel special and welcome.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

unsupervised kids in pool acting foolish.

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

welcoming entrance, including plenty of free parking near the front door, easy-access check-in, lots of lounge

pet friendly

one of fee places that still have functioning fast wifi and a working business center

the pool was a very nice size and the kids had a blast

wifi connection

we go to take a shower and there is a used bar of soap in the shower

gym could have been larger, the tv was a bit loud at breakfast (intrusive, made conversation

very friendly staff, clean room, excellent shower, delicious breakfast, pool

the breakfast bar area could have been a little bit bigger with more seating available

small parking lot

parking lot was small, no ev charging.

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

breakfast was great

free parking

friendly staff. very large rooms. clean hotel. good breakfast.

gym

the staff at the desk were outstanding. our grandkids loved the pool and the hot chocolate

bed was very comfortable and when the kids were done playing hockey in the hallway, the room was very quiet

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

were huge bugs in the room, the tv didn t work, the wifi didn t work, the bathtub didn t work

breakfast area was neat and tidy, well-stocked and maintained during breakfast

staff were very friendly and breakfast was very good.

close to where we were staying. allowed early check in

good location. quiet room. excellent breakfast.

also, the parking lot was full of potholes

there is a small puddle in the pool area, in front of the towels

the gym was a little bigger, a hot tub (which was my fault for not looking in the descriptions)

breakfast not good. had a piece if plastic in my sausage gravy.

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

the website advertises they are pet friendly but mentioned nothing about any fees

i said what my car is right outside the doors parking in the back and she said you can just leave your car

that allows dogs without a big pet fee, hampton inn turned out to be the best place

breakfast was extremely delicious. with a hot food selection that changed each morning.

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

spacious parking

dog friendly and indoor swimming pool

laundry, pool ,breakfast coffee 24 hours and most of all the staff

when you have little kids to put in the tub, it's not cool to find things floating around that aren't from you

friendy staff, cleanliness, hot breakfast, and the pool.

lobby on ground level but parking areas down a level

wonderful staff. covered parking. a lot choices for breakfast. a gym and pool.

always wish daily breakfast has egg option

early check in was awesome. nice location to shops, university.

loved the gym

hated that they weren t serving a real breakfast and that the pool wasn t open (covid).

newness and great motel breakfast. room needs 2 chairs but is a very nice room and bathroom

convenient for self-service, grocery, laundry etc

laundry facilities

i liked the kickback and that the hotel had a laundry facility.

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

there's also a laundry room where you can wash and dry your clothes for $4

the fact that there is a laundry facility on site it should be a easier process of getting quarters

disinfectant wipes for gym area.

kids running the hallways all night long

very friendly staff, rooms clean, pool was very nice

the swimming pool water was chilly for the kids but other then that it was great.

the room was a bit small and the sofa was more appropriate for kids than an adult

the pool wasn't usuable

parking fee of $7

staff was very nice, free breakfast, wifi, and the pool was nice

wish breakfast has started earlier on the weekend

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

pool !!

convenient local shuttle to nearby attractions and airport