location, room , breakfast, parking

it was very clean and quiet. the free breakfast was great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

the breakfast was enjoyable and the coffee was also very good.

the breakfast

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

there was no breakfast. kitchen was closed.

early check in, reasonable privacy.

little kids jumping off hot tub/waterfall area into pool, kicking us and getting hit with footballs while

no laundry facilities on site

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

kids were stampeding down the hall shaking the floor and screaming loud late at night, but that s

the carpets looked old, color scheme was outdated, wifi didn t work well - kept going on and off, elevator

chlorine level in the pool was very high.

the stuff didn't want to let use the dryer in the laundry despite the sign there

laundry room and 24-h market on the ground floor added comfort to our stay there

the parking

most convenient hotel for families with small kids

comfortable room, excellent breakfast, friendly staff

good for kids

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

the breakfast there is also good for a free hotel breakfast

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

kids enjoyed the pool.

wifi was extremely slow

super friendly and kind truly a pet friendly hotel

happy for the fitness center and the filtered water cooler there

it s also pet friendly

breakfast open 6-10am with 24/7 free coffee, tea and cookies

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

soap was 2 single bar soaps beds were very firm so personally not comfortable room for smoking but windows don

it was quiet and my kids were able to go between 3 rooms

decent parking

we also liked how the property has an enclosed parking area which makes it feel more private and safe

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

the poor wifi signal strength made it impossible to watch any streaming such as netflix,etc

clean rooms and bathrooms staff very friendly and helpful pet friendly;i travel with my pet always;so wouldn't

it is an easy drive (25-30 mins) to the university of pittsburgh, affordable, and pet friendly

it was the perfect place for someone in a group to stay, especially with having a small pet

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

the pool picture on the website shows a spa right beside and there was actually no spa at all there, it was

paying for parking, gym not available

the breakfast was very good and the pool and gym looked inviting, but we did not have time

wifi is terrible. need to upgrade asap

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

beautiful hotel for family with little kids.

needed to do some laundry

self laundry was a big plus for us since we are travelling

were charged $75 pet fee that was not listed on booking

we called ahead for a early check in

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

didn't like that there was no laundry or available exercise facility at this location

fast wifi, delicious breakfast, friendly staff

free wifi, free breakfast bar, clean rooms, friendly staff, fast maintenance requests, very

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

had a restaurant, no room service

i could not use their wifi

i m beside the gym

the atmosphere in the bar for dinner was great

its nice that the restaurant and bar is open for takeout

large laundry room and full kitchen to make a light dinner

gym and pool

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

had a gym with elliptical machines free weights

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

hotel is very clean, the beds super comfortable, great bar and restaurant with beautiful views

our waitress in the bar was awesome

the food in the restaurant and through room service was just awful

room service and support at the reception not a the level of the hotel

on site restaurant, room service. valet parking

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

quite a few things broken in rooms, laundry, ice

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

newly renovated , self laundry

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

the pool was small but perfect for my kids to get some energy out before bedtime

breakfast was ok- fairly typical for a breakfast buffet

she saw us leaving super early with two sleepy kids in tow

wifi is fast, breakfast is awesome for someone on the go

it s close to restaurants and has access to la fitness gym.

has a laundry facility

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

gym has no airconditioner

breakfast wasn't the best but it wasn't terrible need alittle more variety with the hot food

it was a one bedroom with full kitchen. that was great!

i loved the 2 bedroom suite great with old kids

breakfast was good

breakfast was ok and room allowed us to rest and start a fresh new day

laundry room, small shop with food, snacks, drinks and toothpaste etc

could you put a laundry on another floor

they need new laundry equipment.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

the hotel staff told us that these people pay a lot of money for their lessons and asked our kids to stop

nice breakfast

breakfast was great and if possible the staff and management were even better

to the bar i wanted to go out to for the night

live music in restaurant and bar every night

food was amazing, we ordered room service. the room was spectacular and will go back!!

were traveling with two young kids (9 mo

thanks to covid the pool was still closed but there were things to do downtown

the restaurant had a breakfast buffet, instead of ordering off the menu.

location was perfect. nice bar and good breakfast

it looked like kids had a water balloon fight

employee in the breakfast area was outstanding

we will be back again with our kids

also as a bonvoy member i felt i should have been with the protected wifi service

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

there was no laundry service

the wifi and tvs work well

examp: booking shows pet friendly @ hotel you pay $ 75

then the bar and restaurant was closed but i guess that's because of the pandemic

i was on the 5th floor and cell service was bad is you did not use the wifi

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

great price for 2bd/2bth with a full kitchen

and also liked the fact that there were kitchen and laundry in the room

the staff at the front desk also helped us out with early check in

no room service

the new kids club provided a little gift to my son which was a huge treat and surprise

since there's no pool, there's nothing for kids to do

room service delivered a complementary cake for my husband

there is no mineral water available even in the minibar no regular laundry service although you can ask the

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed,

great gym - large room - beautiful decor - friendly staffer

only complaint was the in-room breakfast in the morning

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

coming back after the baseball game and kitchen was closed

very friendly staff and a really good breakfast included

happy that the pool and gym were open

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

room service lady literally entered our room and woke us up at 9am

first inning of ballgame i traveled for, no key to get to the pool, plus was told parking ticket would be stamped

the pool area should have later hours on the weekends

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family

i wish i would have taken advantage of the 24 hour room service

seems they forgot to tell us they suspended daily room service

room service was good

room service friendly. beds comfortable

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

no laundry facilities

decor, lobby bar view

we're a family with grown kids and everyone liked it

i love the fact the the gym have to be key access only and the building as well

the tv worked great, the wifi

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

10 person limit in the pool, no happy hour or hot breakfast available

clean, pool table was nice for the kids.

kids enjoyed the pool

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

is no current restaurant or bar as ownership changes

bar connected to your hotel standard not helpful at all and very lackluster service i know

no room service

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

room was spacious. breakfast was delicious. view was exceptional.

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

room service menu. worst czr salad i've had. so salty.

we understood with the pandemic that they were not doing room service, but we were upset when we brought our

no free wifi

the pool was out of service. so that was disappointing for my kids.

and room service knocked on my door three times before it was time to check out, so much for sleeping

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

clean with a nice entrance and free parking

they let us check in early which was helpful since traveling with kids and attending an event

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

would like to have vending machines for snacks or room service.

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

gym was also clean and included all basic training devices

everything great, the only minor thing i would improve a bit is breakfast.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

breakfast area was very messy and kitchen service was very slow as only one person was working

room was 116 directly across from the laundry room and staff cleaning facilities

i liked the laundry facility onsite also

in laundry room had to stand out in weather for hours

spacious rooms and laundry on site

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are

that there was an option to accommodate two kids - the bunk beds

small gym, with no guaranteed access to the rooftop bar i would not stay here again

nice bar in the lobby

they gym was a little small but clean and functional.

breakfast was different

breakfast

bed (couldn t sleep - very sore), outdated gym equipment and gym room not kept

they have a breakfast sandwich and a coffee station downstairs with a grab and go bag that you can sit and eat

had 2 rooms 3 adults and 2 kids

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

convenient to the stadium and casino

the condition of the gym equipment was poor

breakfast, room,staff, location

dirty laundry left in room

the only disappointment was a pool and wifi

i asked for an early check in and they were able to help.

would have been quieter at a kids hotel in disney land

great location with a restaurant and bar on site. staff very friendly and helpful

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

pool open early morning. food choises more than just bread, cereal, fruit, and coffee.

everything was great just wish the pool was open!

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

great location to casino

the pool was out of order, but our room was upgraded which was a nice trade off with a few kids in tow

the guest laundry came in handy as well

the pool was a little chilly but very clean and well maintained

gave us a code for wifi, but we could never get to that part to add the code

parking lot is a bit awkward. no real complaints though.

pool was to cold

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

great service. big room. great gym! everyone was extremely helpfu and friendly.

new, very clean, bright hotel and quiet rooms. parking lot was well lit.

clair police were not nice to my kids

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

pool is tiny

the staff was friendly, pool and gym were clean, breakfast was good, bed was comfy.

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

nothing within walking distance, and no laundry room on premises.

free breakfast

the pool was a very nice size and the kids had a blast

too much clorine in the pool. it was burning the kids eyes. but they still had fun!!

,as well as the gym and bountiful breakfast was terrific

very friendly staff, clean room, excellent shower, delicious breakfast, pool

the parking lot is shared with an outback restaurant.

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

breakfast meat option.

parking was very tight, limited

very clean multiple breakfast options elevator access

the breakfast was good, although i wish they would have had another option for breakfast meat other

loved walking to a little living room space with a long couch, a kitchen area (sink, long counter, and mini

kitchen staff exceptional

the day i was leaving, i decided to try the pool

free parking

liked that it was very spacious in the room, parking was very convenient and free, free breakfast, free internet

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

the hallways were littered with trash and piles of dirty laundry on our floor

restaurants, gym & sleeping accommodations were great!

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

wonderful staff. great breakfast and kids loved the pool.

love the location and the pool.

staff was wonderful. exceptionally clean. great breakfast.

pool and breakfast

rooms and hotel clean plenty of parking walking distance from restaurants

outside landscaping and parking lot could be better

breakfast was great. lots of options. like that the parking is free.

the fitness room was clean and provided what i wanted/needed

rooms are pet friendly rooms

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

breakfast was bad because of the covid virus.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

the breakfast buffet was kept stocked even if you slept in late

pike from weirton wv one must either pull off the road adjacent to the lower end of the parking lot & then pull

there was no laundry facility, but that s about it.

had to ring the bell each time and no one was around, except once when i had to yell into the laundry where i

for the price the hotel was really good, breakfast was very good too, nice, clean hotel.

poorly maintained road & parking. poor treadmill. small room behind elevator. only one bedstand.

they allowed us an early check in of

laundry services were most appreciated

location was excellent, parking all very easy and accessible

price a bit high. pool a bit too cold.

breakfast was great, too

parking lot could be bigger

close to where we were staying. allowed early check in

location is great i enjoyed the breakfast and loved using the pool in the morning

the breakfast was amazing and staff was wonderful

potholes in the parking lot need to be filled and the paint on the outside of the building is peeling badly

your manager. she was awesome. and the breakfast was the best.

laundry, pool ,breakfast coffee 24 hours and most of all the staff

breakfast and comfy bed

went out of their way to accommodate our early check in

very friendly staff. great room and tasty breakfast

gym, location, staff,breakfast and room, clean, and quiet

the staff, breakfast, snacks, laundry..

there's also a laundry room where you can wash and dry your clothes for $4

i booked i call directly to the hotel to make sure they have laundry facilities

convenient for self-service, grocery, laundry etc

i liked the kickback and that the hotel had a laundry facility.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pool was not able to be used (maintenance)

the swimming pool water was chilly for the kids but other then that it was great.

was closed for maintenance sunday morning which is understandable but the kids were bummed

disinfectant wipes for gym area.

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

the pool temp was warmer

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

to the hotel is true the back parking of big box store it was unusual to drive true delivery bay and garbage

the breakfast

new breakfast protocol