there was a strong smell of mold coming from the ac, non-smoking room but people next to us just walked outside

staff member walked in the room while i was naked in the spa tub before check out time

of loud noises all night long and fighting in the parking lot

breakfast could be out til 10 a

spa tub barely worked.

i said in previous review the kids would like the pool a little warmer but that is not of big concern

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist

breakfast could have been better.

pool and outside deck

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

greatest, which may have been one dude with sandles for footwear at work and guests or someone parking in the

great if you are doing an extended stay or have kids/pets

very nice breakfast

too few parking spaces

comfortable bed, gym, pool, staff, breakfast.

good breakfast. nice selection

comfortable bed, gym, pool, staff, breakfast.

the staff was all friendly the pool was nice having laundry facilities available was great

the laundry area was great so we didn t have to travel back home with days of dirty clothes

parking was good

the kitchen had a full size refrigerator/freezer, microwave sink, counter space and dish washer

nice space in the gym

i had to do some laundry and the machines did not clean the clothes well at all.

has a covwredindoor/ outdoor pool

maybe an option for a bar fridge would be good but we did bring our own cooler

clean and friendly staff and free parking

lots of parking

travelling with kids a pool is a great treat for them this time of you

gym and pool

nothing except parking was hard at times.

bar could have been little more lively

is very clean, rooms are spacious, nice bar and close to shopping, restaurants and

seems a challenge to access the so called free wifi especially the faster connection if you're a

the wifi was unsecured and to upgrade you had to pay $5.00

clean hotel, comfortable room, and plenty of parking

but the kids still loved it

had spotty wifi

desk said they were out bc they had no staff to do the laundry

facilities include free laundry room with washers and driers

convenient location, free laundry, nice fitness area

free guest laundry

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

no laundry

add laundry facilities

clean room and kind staff delicious breakfast nice parking good location

the breakfast was some of the best we've ever had at a hotel

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

unfortunately, the pet fee is exorbitant for a one-night stay

room was clean and had a whole kitchen

the pet fee is exorbitant for a one-night stay

i loved the staff. the breakfast was great. the beds were comfy

the breakfast was average. coffee was good, though.

no laundry service like advertised

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

staff doing laundry in main lobby

laundry is available, takes cards, no coins needed which is nice

couldn't access pool, workout room, no laundry

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

working ice machine and laundry on floor

beds, decent breakfast included, very friendly staff, pet friendly, convenient to highway and restaurants/shops

location, comfortable bed, good breakfast, good wifi

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

no washer and dryer. they really should add laundry machines.

no bacon at breakfast

$40 charge for pet seemed steep compared to other chains and even wyndham.

nice set up to have kids with a high chair, little play area, and tvs

liked the pool , and things to do for kids

to many kids in the pool and hot tub.

a bit noisy on the weekend due to the number of pets staying at this property

fireplace, kitchenette

the staff were welcoming and sincere. our room was very comfortable. the breakfast was good.

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

staff was very nice, free breakfast, wifi, and the pool was nice

nice place, clean, breakfast was very good

i did not know the pool was closed because of covid my grandkids were dissappointed.

the pool was cold

even though the place was packed we could always find a parking spot

the breakfast was very good and variety

the breakfast was amazing and staff was wonderful

good location. quiet room. excellent breakfast.

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

no towels in pool area

lot of the things like the toilet flush was not working properly, there was no room service so we had to switch

lexie in the bar was great

only to be informed that your wifi/television/phone system was not working, hadn't been working for several days

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing

liked how pet friendly they were

standout feature: the rooftop bar is absolutely phenomenal

were having a staff party, restaurant and bar were closed

also didn't like that the hotel was so pet friendly -- way too many dogs around

the breakfast buffet hours. they could make it until 11am.

we appreciate pet-friendly hotels and this was. bed was really comfortable, too.

nice breakfast

laundry room was one hour late opening one of the mornings i was there.

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

we take these night getaways every month to have a night stay away from the kids and prioritize our marriage

parking lot was a little icy. some extra salt would have been appreciated.

very clean!! very friendly staff!! loved the pool and breakfast!!

to pay to wash laundry

laundry facility came in handg

the breakfast buffet was excellent with many chances

comfortable beds, good wifi

rooms were clean and comfortable, it had a nice view and the breakfast was good.

could you put a laundry on another floor

laundry room, small shop with food, snacks, drinks and toothpaste etc

gym, good features in the room for using electronic devices, preparing or storing food, laundry on premises

they need new laundry equipment.

did not like that the was a swim program at the pool and we could not use it when we planned

nowhere to take kids unless you go to mellon park

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

clean, friendly,breakfast included

the pool was small but perfect for my kids to get some energy out before bedtime

free on-site parking and shuttle service

gym was very disappointing, not only small but equipment was not in good condition (broken buttons

breakfast was different

couldn't get the wifi to work well

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

laundry facility was broken

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

the pool was also very chilly

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

good breakfast and friendly customer service.

there was no wifi either day we were there either which is very annoying but manageable

clean room, pleasant service, nice breakfast.

dirty laundry left in room

gym had very few weights (negative comment)

i asked for an early check in and they were able to help.

for casino

wifi is not properly working on the first night, called reception and got a phone number for it,

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

could connect to wifi, and was charged for parking after i was told it was

clean, pool table was nice for the kids.

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

was eh did order room service and dined at the restaurant the morning of check out due to convenience

the service in the bar was slow

hotel is very clean, the beds super comfortable, great bar and restaurant with beautiful views

the valet service was awesome. great bar and food.

the bar and restaurant staff were beyond great

no laundry facilities

we're a family with grown kids and everyone liked it

front desk staff was great, love the hotel style and the upper lobby and bar layout

decor, lobby bar view

i am an executive director of a non profit mission organization but i smile and my kids do too

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

wish there was a whirlpool by the pool!

liked the location being close to the casino and the t station, and the price was reasonable

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank

i liked everything was close to where i needed to be had a pool for the kids!

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

- the pet fee is an additional $110, which would have been nice to disclose to us in advance or factor

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

room service friendly. beds comfortable

there was no room service, no housekeeping, no shuttle, no gym

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

city view wasn't great, but not terrible either. no room service or minibar.

gym was a little bit limited, but not a problem

had the breakfast burrito and it was excellent

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there is no mineral water available even in the minibar no regular laundry service although you can ask the

room was clean and quirky - great light setting breakfast was a good choice with helpful team

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

the atmosphere in the bar for dinner was great

had a restaurant, no room service

wish i could of ordered room service, no facility available

somehow remembered my name amongst all the other parents bringing kids to college

i m beside the gym

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

the complementary breakfast is such a great breakfast bar with tons of options

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

i appreciated being able to workout and watch my kids in the pool at the same time

our kids, my husband, and i enjoyed our stay at the omni

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

the staff at the front desk also helped us out with early check in

since there's no pool, there's nothing for kids to do

room service food was quite tasty but suffered from the delivery as is typical for room service

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

room service menu. worst czr salad i've had. so salty.

we understood with the pandemic that they were not doing room service, but we were upset when we brought our

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

large laundry room and full kitchen to make a light dinner

swimming pool was nice too

the pool closed at 8:00pm

breakfast was probably a little better than some others we've had in hotels in the us, but still

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

the room service food was delicious, it was fast and delivery people were really good

i wish the restaurant and bar in the hotel had longer/ later hours.

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the

good in restaurant was a little too different for the kids

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

you can use the gym if you ask the front desk

there was no laundry service

i often lack motivation to go to the gym

we loved our breakfast and the location was awesome

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

close to everything. pet friendly, nice exercise room.

didn't like that there was no laundry or available exercise facility at this location

the front desk,manager tracey,the food every morning,the room,the shuttle van joe the

the breakfast was good, and the shuttle service was very useful

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

the shuttle service was nice

breakfast was available every morning and there was gym that's open 24 hours

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

friendly staff, comfy beds, big shower, breakfast

the desk staff, valet, and breakfast staff were great

good breakfast choices. very nice staff.

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

us in and was a dream extremely friendly and courteous- room was clean and spectacular view- room service was

hotel that is pet friendly

the gym should be open 24 hours.

nothing other than that the pool floor was a bit dirty.

needed to do some laundry

self laundry was a big plus for us since we are travelling

good gym

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the

pet fee of $75 was very excessive and not transparent at the time of booking on booking

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

my fiance and i had a great time in the pool

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

the view and the pool

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

she did not inform us about the wifi, the breakfast hours or the location of the pool

the breakfast was very good and the pool and gym looked inviting, but we did not have time

comfortable, clean, friendly, breakfast was good

at check-in, i didn't get any info about wifi, breakfast, where to park or go to get to my room, so i asked a

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

breakfast was limited

the parking lot is terrible - slanted, hard to navigate, can t turn left out of it.

and pool for me as a disabled person were exceptional

everything was clean and comfortable, staff was nice and breakfast was free and yummy

breakfast was good. parking was great and free in and out was wonderful

breakfast was an amazing surprise

easy and covered parking, options within the property-pool, exercise room, availability of the lounge for

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

only complaint about this hotel is the pool was a little too cold

amazing gym

room was 116 directly across from the laundry room and staff cleaning facilities

spacious rooms and laundry on site

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

in laundry room had to stand out in weather for hours

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

laundry room and 24-h market on the ground floor added comfort to our stay there

the stuff didn't want to let use the dryer in the laundry despite the sign there

parking spots could be 6-12 inches wider.

parking spaces were a little tight for a bigger vehicle

didnt eat breakfast

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

nothing within walking distance, and no laundry room on premises.

of the seating needs to be replaced where you can sit and eat breakfast in lobby

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

it offers an immense amount of amenities including a pool, hot tub, numerous restaurants and free parking

no wifi unless direct booking with hotel

room was clean kids enjoyed the pool breakfast was good

the breakfast was warm, tasty and plentiful

difficult to connect to the wifi

couldn t connect to wifi

no laundry facilities on site

chlorine level in the pool was very high.

free parking and nice outdoor patio overlooking the river

i loved the convenience of free parking

only problem i had was the day of check out the housekeeping supervisor tried to accuse my kids of smoking in

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

the room service had already closed

close to airport and free shuttle

really like the food and drinks at bar

duvet was very heavy; parking lot was messy

the ridiculous prices of the hotel bar and restaurant

full-service market and restaurant, gym and pool facilities

there were noisy kids up and down the hallways most of the night and early morning

the shuttle got me to the airport on time for a very early flight

no breakfast restaurant and bar closed