wifi was not working properly in our room

everytime i went to the bar for a drink i was getting charged different prices, it didnt click till the following

plenty of parking too

excellent service quiet area free parking

website / booking system should warn pet owners about the price for accommodating a pet

parking, lovely building, very clean, friendly and helpful staff, good breakfast and dogs welcome

room was immaculately clean the bed was very comfortable and the free wifi and car parking was great

parking was off street

great value for money and easy to find. had onsite parking with direct access to the hotel

ev charge point working for the car as

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

breakfast was great, location gorgeous. we saw 4 dear on our morning stroll ud83dude00

the carpet was tired and the bathroom was tired looking

helpful staff and enjoyed the pool, spa and steam room/sauna facilities

room service and maintenance leave a lot to be desired, at least on this four night visit

to the room and was red hot so opened out patio door as was no window and all we could here was kids screaming

the spa facility in particular

cabin, access to gym, pool ,sauna ,steam room and jacuzzi loved staying here not far from any where

as pet friendly as we hoped our room was quite small and the water wasnt warm but the staff quickly

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

bed was huge and the rooms were welcoming the added petals on the bed we re a lovely

the room was lovely; the building was magnificent and there was plenty of parking

we just stayed for one night during pandemic restrictions. the bar and restaurant were shut

this hotel is very pet friendly

no laundry facilities or bike hire

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

good for parking and thought gone into the lay out

the restaurant menu was restricted, and bar meals and room service were not available

fab room service gorgeous christmas tree and decorations nice and relaxing

the pair of them didn t seam to care about airing their dirty laundry

pool and gym facilities are value for money

had to pay for wifi after 20 mins. really bad move for 2020...

couldn't get wifi in your room unless you paid for it

excellent room service when i needed a sandwich. lovely staff

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

good food and great choice for breakfast

secure on site parking covered by cctv

noisy heating/water spa bath didn't work remote for tv didn't work

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

laundry service available with an iron and board in the room

ev charging spot

really disappointed with the bar food it was jacket with beans and cheese but hardly any beans and i couldn't

) as i wanted to order room service but have an allergy which is a bit awkward

dedicated staff wifi free excellent rooms large and very quiet large bathroom with jacuzzi, shower and bathrobe

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

your staying with kids as we did the family room is a little on a small side as my kids are 2 & 3 years of age

rooms were scattered throughout the hotel this didn't help with kids the keys didn't always work

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

to 4th floor room which was excellent , gym small handy and one of the few hotels with one, parking great, with

of room service trays just left lying around outside room doors which was a little unsanitary for long

room has big space and i like gym area too hotel has great architeck

laundry service or machines for self laundry

wifi was great too

having to wait for the breakfast items to be brought out of the kitchen

i loved the the location was perfect for kids

mushrooms at breakfast, overflow in sink was not clean, bar area did not enough plugs, which meant i could not

room beyond the bar seemed to be a dumping ground for laundry

the owner provided an early cooked breakfast for us because we needed to leave early - nothing was to much

friendly staff excellent freshly cooked meals breakfast was great

only issue, which is beyiond the proprietor's control is the strength of the wifi, having left my fibre optic

great parking, excellent staff so helpful and love the quiet location

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

so nice place. just the wifi is so wake

close to excellent golf courses in north leeds. friendly and helpful staff.

incompetent staff

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

urine, jugs and banana peels left in the corridor ms for hours and the room adjacent to ours had room service

of a week, no answer) and seems the staff member manning the tablets is also manning the bar and room service

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

spa sauna, steam room, hot tubs showers all amazing

modern spacious room, huge tv, huge bed, swimming pool, gym, bars and restaurants great and loads of parking

the night we arrived there was a party of kids who were screaming so unfortunately we left and went to our

was something on the phone in our room when used for room service it went over my fingers as hadn t been

wifi was not the best.

the hotel bar and seating areas were great

i kept losing wifi

24 hour room service is always good but we didn't use it as couldn't wait to sink into that comfy bed

a bit noisy in room 149 near laundry?

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

good room service, problem with tv on arrival fixed quickly

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

poor wifi connection in the room

tried to get room service and despite offering it, the night i was there it was not on offer

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

housekeeping is spotty, laundry service not as advertised

the hotel charge for the pet 15 but they don t provide us with pet bedding or even food or water bowl ud8

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

placed in room that was within laundry and housekeeping area

00 because of laundry/lorry problems

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

outside our room was cluttered with laundry wagons

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

disappointed there was no swimming pool. everything else was excellent

is a big old building with beautiful features, fantastic friendly staff and a lovely small spa and gym

room was cold and poor reception on the wifi for the tv.

room was clean and well appointed the laundry was changed every day

room 105, the window faced the extractors from the kitchens

i used room service for my evening meals and the service and food quality was very good

shortly after my husbands however it appeared that only one breakfast had been put through to the kitchen

the service at breakfast was very poor and our order was lost n the kitchen & we waited for a very long time

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

the spa service was incredible

also close to restaurants, cafes, shops etc very pet friendly - a blanket and a water bowl is provided for the

i did have some trouble with the wifi in my room on the top floor and the staff very kindly moved me to a lower

the bar was atmospheric and the food was good and well presented

was no wifi at all

wifi did not always work. breakfast could have healthier options.

no room service available after 9.30 pm.

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

the breakfast was delicious with a great selection and excellent quality of food

spacious & comfortable room, with great view of the town; professional & helpful staff; free wifi access

elegant and cosy bar area

breakfast was very good

have been better if they had more than two ev charge-points

they have wedding on (as it happened to us) the bar will get full with all the wedding guests and then you won

bar and restaurant also very good

nice bar area

- lovely homemade jams dinner - excellent menu - again cooked to order and beautifully presented bar - what a

on site parking

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

wifi did not work properly in our room, some spider webs in the window and roof, no ac in the room

parking was a little difficult

clean hotel, covid safe, nice rooms, excellent staff, plenty of parking.

there was a constant banging of doors, especially from the laundry

room service phone was not picked up and l ended up sleeping without a meal,

pet friendly

the hotel was spacious, very good bar and excellent dining room.

room service was great & staff friendly & couldn t do enough for us

free parking

i also liked to bar area which was perfect for friends staying in different rooms

wifi was good enough to use for skygo

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

first when i requested a early check in at 10 am ( a 17 hours flight,

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

quite a lot of noise from bar, other guests & laundry room

the staff must have been using the laundry room which was above our room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

5 hrs to check in as no laundry available

dexter the bar and restaurant manager was another member of staff that went over and beyond for us, he was

no room service over christmas period

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

room service and paid 3

hotel - big bed - good size room - lovely views from room - nice quiet location - free parking a big

breakfast was a joke, a few small boxes of cereal for kids to choose from

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

free parking, nice rooms garden

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been

the breakfast was also good, with local produce and a range of dishes to chooose from

a minor gripe, the wifi was patchy in an area where we had no mobile phone signal

setting, fabulous food, great service from the friendly and attentive staff, plenty of parking, well-appointed

small niggle but the wifi was a little slow

staff are amazing, food is amazing, rooms are amazing and the spa is absolutely amazing!

the swimming pool was amazing

the golf course.

you didn't allow kids to use the infinity pool which isn't fair for the family

room service was a bit hit and miss

pillows and bed, plenty of space in the room, staff were happy to accommodate early check in, good breakfast

there was no room service.

the room, comfy beds, late check out

i traveled and stayed with my 3 kids

breakfast was delicious with lots of options