laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

the wifi went off every now and then needed a reboot

bar food was really good

great central location and friendly staff. beautifully presented dining and bar area.

laundry left lying around in breakfast area

we told the kitchen

room service - no clean cups

staff were very friendly, our kids were happy and the value for money was very good, i thought

room service is good value for money

the best breakfast in yorkshire, we loved the evening meal and the room

the breakfast was also good, with local produce and a range of dishes to chooose from

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been

we had two evenings in the bar area and the staff were friendly and helpful, particularly when searching for

the building is historic with gorgeous wooden beams, stone flagged floors, lovely old fireplaces & cosy nooks

breakfast was perfect, the meals lovely, the happy and friendly staff, good parking ,exceptional overall

receptionist upon arrival, kids knocking and running on bedroom door at 2

fantastic location and free parking

had to pay extra for breakfast. no spa facilities.

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

for my venue, clean, comfortable, reasonably priced, wifi well positioned tv with excellent choice of channels

comfy bed, great wifi, parking outside the door and cheap (free overnight and 60p an hour daytime), wonderful

the wifi kept going off especially when sat or laid on bed....

warm and cosy excellent breakfast

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

kids enjoyed the dug out

helpful friendly staff. gym & pool excellent. food pricey but very nice.

have stayed hear a lot of times but tonight there is kids running up and down the corridors banging on the doors

bar and restaurant was lovely, with a courtyard at the back where you could sit

and laundry room next to my room dryer

excellent location room service from the restaurant and a lovely breakfast

r 1215) and when we arrived before then there was a really lovely young girl on

we got back to the hotel after being at a retirement party and the bar was still open which was great

the room was lovely, bed comfy, great location and bar area was really nice

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

place to stay, rooms immaculate, bed comfortable, breakfast lovely

didn't have breakfast this time so cannot comment, room service snacks were great and promptly delivered

just a shame that garden was very limited as main road built through back of original golf course

pet friendly

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the kids absolutely loved it

this break was just what we needed after a stressful christmas and we were relaxed, even with kids

staff were really helpful and we liked that we could use the gym and pool.

staff, beds, shower, breakfast, free parking. all excellent.

the kitchen was a bit odd, a long corridor in the lower ground floor but it worked for us

the hotel is beautifully decorated and in a lovely location, with plenty of parking

lovely room quality of presentation and ingredients of room service food was very good and the breakfast was

also, no room service offered at all on any day of the week throughout the entire year

plenty of parking

easy parking

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

there is plenty of parking space

parking exactly outside

location is fabulous and the bar was lovely a cosy with an open fire

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

due to all the stairs we ended ordered room service

should warn other guests if there is a function on as we had kids running around until late and i had a baby

excellent location for odsal (we were watching the rugby ) free wifi

ev chargers, fair price, easy parking, plenty of power points in room.

great room service, fantastic bar and food

tv reception wasn t great. couldn t access the free wifi.

free wifi, but very slow. was better off using my own 4g

good wifi and a full english breakfast were included for a good price

particular praise to laundry service - super soft towels

i arrived 8 minutes of a teams meeting and could not sort the wifi

breakfast was nice, parking fine, staff very friendly, easy to find and convenient for travel

the reception was very helpful. good wifi and would recommend.

early and ate on route , warm room clean and very comfy bed , maybe have biscuits and water for kids as they

5 hrs to check in as no laundry available

easy parking, good bar and food and the room was clean and spacious

room service and paid 3

thing room service meals very poor for the price

no back up provisions for food due covid whereas other hotels provide room

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

very friendly staff and early check in

i had requested an early check in but the message didn t get through to the hotel

iron and ironing board, safe, in addition to all the normal facilities provide tea & coffee, tv, wifi

when i rang reception about the wifi, they came up to my room within two minutes and helped me sign in

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

noisy but to be expected as kids from the party were running about the corridors, did settle eventually though

of a week, no answer) and seems the staff member manning the tablets is also manning the bar and room service

prefer a locked mini bar as travelling families may not want their kids guzzling extremely overpriced junk food

thank you for that and the breakfast was exceptional so and all round excellent experience

lovely, healthy breakfast with a good choice of items on offer

the only thing i can grumble at is that i like room service & this hotel didn t provide it

breakfast was good, but selection was a bit minimal

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

was great staff great but didn't have wifi code other than that was brilliant

odd kids coming in to ask for a drink of water

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

two camp beds were then provided for the kids

good bed ud83dude09 quiet hallways easy check in service good room service

two camp beds were then provided for the kids

laundry service or machines for self laundry

wifi was good

having to wait for the breakfast items to be brought out of the kitchen

rooms were large, clean and comfortable breakfast was fantastic nice staff bar and dining area was clean and

i loved the the location was perfect for kids

laundry service available with an iron and board in the room

every encounter with the staff was positive from reception who were very helpful, bar staff and restaurant

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

some travellers might note that the evening meals are served in the bar rather than the dining room

very lovely staff helped in every way bar staff also brilliant

peaceful surroundings and plenty of parking

the room service was also very good

of parking

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

well presented ground floor reception, bar and restaurant

i arrived to heaps of laundry piled up next to my room, though it was moved

a good location for us and more than ample parking

used the swimming pool and gym

dated in need of a refurb, small bedroom for a double, with very small bathroom but the worst wifi i have ever

it's a beautiful building with the most wonderful spa aswell

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

great for travel with pet. lovely old building and grounds. friendly staff.

the staff were excellent from reception staff to bar staff

broken and was put 2nd floor with baby and two kids

room service charge expensive ( as sandwiches etc all ready over priced , why do you need to pay

room service food was cold and not very nice. charge too much for it

was only the standard terrestrial tv channels but the wifi was great and i had my ipad so i watched

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

working at all , very frustrating but in the end the gentleman yashee given us discount and good room

no room service or mini bar

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

situated,free parking, quality products in the room

lovely bar and restaurant

the parking is limited

couldn't get the wifi to work on my tablet, perhaps as it was insecure

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

we found the walking trails through the golf course that lead to tong park is a beautiful scenic walk that took

country estate with nice spa facilities and great golf course

spa and wellness facilities very good , pleasant lad on reception there explained procedure, very

can t wait to visit when the spa opens next year

excellent breakfast particularly with great personal service

booked dalesgate on the pretence that it featured an ev charger

parking was off street

the wifi worked well and the breakfast was good

the place was spotless, the shower had good pressure with hot water and there was wifi

to find, plenty of parking, lovely reception staff, nice public rooms, great bedroom, bar staff friendly & polite

a special thank you to all the staff, especially will the bar man

wifi conection

couldn't get hold of reception for room service saturday night!!

internet and wifi could be improved

also pet friendly and our dog could come with us in a designated area at breakfast

wonderful staff. nice breakfast fast.

bed for kids wasn't very comfortable and shins were hurt on the frame

turned up very early and the reception staff were so welcoming and friendly and sorted an early check in for

good breakfast and bar service

wifi was good enough to use for skygo

free wifi and on-site parking

i also liked to bar area which was perfect for friends staying in different rooms

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

didn't make use of the bar or breakfast, sadly