there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

pet friendly accommodation too and lots of open space to walk the dog

wifi a bit hit and miss but to be expected because of the location and not a grumble.

spa / gym / room

parking a lot cheaper than the airport even with a nights stay

plenty of parking too

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

room service was very good

at 4 pm had to ask for room service breakfast wasn't good for price ,just warm

wifi was very poor in room and other areas of the hotel.

the pair of them didn t seam to care about airing their dirty laundry

loved the pool it was so relaxing like being in a hot bath and our room was lovely beds were very

was good and very clean and comfortable the 2 ladies on reception an on the bar tuesday 14th oct morning were

was no room service, so we ordered a takeaway from one of the many local restaurants

could do with updating in places. the gym closes too early.

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

wifi reception in our room very poor

this area to be close to the airport as i had a flight the next morning, so to save dragging my kids out of bed

loved the spa area, beautiful location and pet friendly! amazing staff, welcoming and friendly

i kept losing wifi

great location for the convention centre and central harrogate. ev charging available too

the hotel bar and seating areas were great

lovely desk to work off, free internet wifi connection, and even a great massage chair

didn't stock any beers in the bar that we would drink

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

bit of noise from the bar below room

the location is great, love the fat badger bar so cosy and friendly !

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

a bit noisy in room 149 near laundry?

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

you had excellent choice for breakfast and the location was spot on

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

housekeeping is spotty, laundry service not as advertised

my room was huge, and very comfortable. room service was delicious!

room was clean and well appointed the laundry was changed every day

wifi was a bit naff but i didn't need it so it was no problem at all

we had some great cocktails , that were suggested by the bar manager, having asked us what sort of things we

did nit have breakfast but room service for supper was excellent

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

spa facilities and breakfast

hotel and staff were very welcoming food was good too had room service and nothing was too much trouble

stayed here with my grandaughter, the pool was an added bonus

lift was used for both guests & laundry

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

outside our room was cluttered with laundry wagons

placed in room that was within laundry and housekeeping area

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

no wifi in the room but we had 4g so am clutching at straws for something to say.

staff were great and really friendly. breakfast was lovely and room service too

was no wifi at all

the bar was atmospheric and the food was good and well presented

from 6pm to 12 am there was banging doors kids running back and forth

rooms, very comfortable beds, able to get room service from the restaurant which was great

apparently, there was room service, but no idea on what to order and how to order it

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

gym is situated outside the hotel somewhere in town although it is advertised as having a gym

wifi wasn't reliable in the room

very comfortable room. very helpful staff. good wifi

code for the wifi could have been in the welcome leaflet in the bedroom, neither of us used wifi whilst we

wifi connection is very patchy. do not rely on it

there was a constant banging of doors, especially from the laundry

views across the park and room service excellent reception staff were excellent answering calls every few minuets

have liked a welcome pack in my room saying what facilities and room service were available

room with a view across the stray, good breakfast, great bar, excellent wifi all at a very good price

room service menu much better and nicer than retaurant one

you didn't allow kids to use the infinity pool which isn't fair for the family

good facilities enjoyed the golf room excellent service excellent staff v polite and

excellent golf course

spa facilities amazing

drinks served everywhere, inside, outside, spa, hydro pool

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

love the discount voucher idea if you don't have room service

the room,breakfast & stables bar and the staff

location, plenty of parking would have appreciated ev charging points in carpark, room upgraded by reception

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

how it's got a pool, gym, sauna, jacuzzi and restaurant and bar

staff at the panto were brilliant with the kids

they ve got gym facilities and the area is really beautiful around the property

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

even make eye contact with me when i was asking questions to busy on her phone when i asked for late check out

very disappointed with overall: dirty carpets, old bathrooms, with two kids not easy to find the room (it seems

size room for the price paid, has lots of parking which was a bonus

very comfortable beds and great wifi.

breakfast excellent our only complaint would be all the banging doors and the hooting train into

our details (even though he didn't sound like he knew what he was doing- or was distracted by kids in the

the lady serving breakfast was delightful and charming - the breakfast was generous

clean, comfortable and quiet, with plenty parking space at the back, breakfast was lovely.

excellent breakfast particularly with great personal service

wifi wasn't good

the bar downstairs was a pleasure too

didn't make use of the bar or breakfast, sadly

free wifi and on-site parking

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

laundry service available with an iron and board in the room

some travellers might note that the evening meals are served in the bar rather than the dining room

ev charger on-site is a great bonus

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

reading the reviews i decided to book this hotel, based on its central location and the free parking

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

bathroom sink 2 high for kids

laundry service or machines for self laundry

it was my first trip away with three kids and they made the experience so much better

breakfast items went fast and shortage of cooked items

perfect location if travelling with kids

the bar stayed open very late for us which is always good when u have kids with you

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

she was able to provide information about the hotel, local area, parking, wifi, gym, local eateries and more

no room service as too busy with christmas party

food and drink good although i didn't have breakfast in the he hotel so can&#

giving the kids some easter eggs as treats was a good touch

definitely worth subscribing online/on app as you get a free late check out

am) late check out aloud me

we walked into the city centre with the kids it took about

travelled with my mum who is in her late 70ies to watch my daughter's graduation

five star hotels have room service and laundry service

bar closed a little early

mini bar is very expensive

we opted for room service

no wifi password in your room

laundry service is inconvenient

no laundry, definitely a problem for people planning for long stay.

no cooking allowed no microwave no laundry no iron box

it would be great if you could get room service!!!

room for price and i was very happy with the petals on the bed that was very late notice that they did, which

kids loved having the pool

family friendly with kids

it took over an hour to get through to room service/the bar/reception which was due to short staffing and it

got early check in and breakfast was well worth paying for ar hotel

nice size room lovely bar nice breakfast friendly staff

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

location and late check out time

only a short walk to the shops, being in the light is great plenty of places to eat and junkyard golf is definitely

beds were so comfortable i nearly had to arrange a late check out! and i'm a morning person.

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

wifi wasn't working and breakfast was were they showed they were a new hotel in leeds, staff tried

arranged early check in at 1pm and when i arrived it want ready

wifi in bedroom needs to be easier to access and better speed they use walkinwifi service - it is

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

bags of laundry also left on landing through or full

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

we had room service 2 out of 4 nights as it was so delicious

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

tasty room service

wifi connection was a bit slow in the evening.

the 10 i did get a massive room which was really nice, they did say there might be noise from kids etc, but

not what is needed for a night away without kids

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

nice big rooms, very clean and comfy, good gym and sauna. very friendly staff

we were given our room with a very early check in as we arrived early that day due to a hospital appointment-

the bubbles n breakfast especially kids eating free !